At Bristol Myers Squibb, we are inspired by a single vision – transforming patients’ lives through science. In oncology, hematology, immunology and cardiovascular disease – and one of the most diverse and promising pipelines in the industry – each of our passionate colleagues contribute to innovations that drive meaningful change. We bring a human touch to every treatment we pioneer. Join us and make a difference.
Key Responsibilities and Major Duties
A. External / Field Activities:
1. Scientific Exchange with Thought Leaders
• Proactively and/or reactively interact with healthcare providers, as appropriate, through face-to-face meetings and other available means of communication (web conferences, teleconferences, e-mail, etc), by focusing mainly in prioritizing the activities described in the Medical Services role section, in alignment with the customer-centric model.
• Develop and maintain contacts with Thought Leaders, in accordance with the strategy developed by Global Medical to further understand and gain both insight and/or input into treatment patterns, unmet medical needs, patient needs and behaviors, including (1) the scientific activities taking place within the Disease Area and (2) the needs and treatment patterns of Health Care Providers.
• Ensure appropriate response to unsolicited scientific questions or requests posed by Health Care Providers for approved Products/Brands (in and off label), and for products in development, by 1- providing accurate scientific data in compliance with Company Policies, and legal and ethical standards or by 2- liaising appropriately with Medical Information.
• Document the provision of such responses, and defer to the corresponding Medical Information department, questions for which he/she is not prepared to provide a fair-balanced and scientifically rigorous response.
• Contribute to involvement of Thought Leaders, as required and as appropriate, in local and/or GDO driven studies and other scientific activities.
2. Collect and communicate Field Medical Insights (FMI)
• The MSL should profile the medical landscape within the Disease Area and continuously update this knowledge, including expertise in products, patient treatment trends, unmet medical needs, clinical trials and scientific activities.
• Ensure awareness of current Key Insight Topics and Questions (KITs and KIQs) and proactively contribute insights gained from healthcare provider interactions to the internal Medical teams, both locally and at the Region level; as well as to the local cross-functional brand teams.
3. Provide Medical Services to External Customers
• Liaise appropriately and effectively with the Medical Information department that services the local market, to develop a systematic follow up interaction plan with Health Care Providers, in order to ensure customer satisfaction with the information received in response to their unsolicited scientific questions or requests; and is prepared to discuss these responses and/or expand on the content upon the HCP’s request.
• Exhibit a high degree of familiarity with, and proficiency in, centrally developed scientific resources and presentations. Present information to HCPs, as appropriate, ensuring medical accuracy and compliance with local procedures, ethical and legal guidelines and directives.
• Identify appropriate candidates for the local speaker bureau. Revise candidates submitted by other brand team members and make recommendations to the Medical Director.
• Fully prepares BMS-contracted speakers, by acting as a facilitator during formal Speaker Training meetings, and/or through regular one-to-one education, ensuring speakers are skilled on the latest approved resources.
• Evaluates a sample of the promotional speakers throughout the year, and provides constructive feedback to speakers regarding accuracy and delivery of scientific data and adherence to the Company Compliance Policies.
4. Provide clinical trial support
Clinical Trial/Survey Identification, Planning and Execution
• Lead the identification, at an early stage, of potential opportunities for country participation in clinical development programs, by early mapping of centers of excellence, treatment trends and recruitment potential in untapped therapeutic areas / with new compounds.
• Contribute to the ‘early prioritization’ of development programs for the country by integrating data on disease incidence / prevalence, treatment patterns, unmet medical needs and interest from the scientific community.
• Participate actively in providing input to the GDO Hub management / RMLs on trial and survey feasibility and site suitability, based on knowledge of the field and through direct contacts with potential investigators.
• Work with GDO to review local/regional protocols, set local recruitment targets and contribute to site selection.
• Facilitate clinical trial activities between BMS and investigators for both BMS sponsored (interventional and non-interventional) and BMS supported Investigator sponsored trials (in accordance with the appropriate policies and SOPs).
• Provides support to the Clinical Site Manager, as requested and approved by the appropriate clinical oversight committees through a Scope document, for site support activities relating to the conduct of a BMS initiated clinical trial (e.g. Site staff training; recruitment support)
Pharmacovigilance (depending on local Pharmacovigilance organization in place)
• Ensure that BMS Pharmacovigilance SOPs are understood and applied by Investigators of local studies, and alert appropriate BMS personnel to any Adverse Events that are identified
• Appropriately provide Medical Service to customers when SAEs and unexpected AEs arise, always keeping the needs of the patient paramount.
• Contribute to ensuring the highest standards of clinical safety
• Respond to product related emergency calls, as appropriate.
B. Internal / Medical Strategy Activities:
1. Country Medical Strategy Key Contributors
• Generate and execute the Local Medical Plan in alignment with the Global and Regional Medical Plans, and contribute to the development of the Local Brand Plans and strategies by communicating his or her medical insight and knowledge about the product or disease area, in particular with reference to recent publications around patient’s needs and treatment trends, and as derived from contacts with Thought Leaders and other HCPs or payers.
• Identify the need for local Medical Consultants and/or Advisory Boards and execute engagements according to strategy.
• Contribute to the development of scientific publications or presentations, as appropriate.
• Propose to the Brand Team scientifically meaningful programs such as Non-IME Educational Programs and Symposia and ensure flawless execution of such activities, where permitted.
• Revise grant (IME) requests in the assigned TA(s) and ensure alignment with the current medical strategy, where there is no DAH in place.
2. Medical support for internal stakeholders
Support & Trainer
• As appropriate, contribute to the initial and ongoing medical/scientific disease area and product-specific training of internal and field-based BMS personnel (Brand team, Sales force, etc) - in collaboration with the training department, if any - enabling understanding and balanced communication of the scientific benefits of a Brand.
• Provide training to Site Managers and Monitors regarding BMS products, medical concepts and available therapies; as requested by GDO management, in agreement with local Medical management.
Expert Contributor to Internal Customers
• The MSL should provide scientific support to Internal Stakeholders, specifically to Marketing, Regulatory, Outcomes Research, Pharmacovigilance, Legal Counsel and Market Access.
• Contribute to the execution of Medical Education activities by reviewing the proposed presentations for scientific rigor and accuracy, where Company policies, and applicable laws, regulations and ethical standards permit it.
• Contribute to, supervise and coordinate the development of the medical / scientific s• Provide medical insight for OR studies and advice on how to conduct trials.
Promotional Material Contributor & Reviewer
• Contribute to the development of clinical data to be included in promotional materials and review the overall material (as appropriate, consistent with the Promotional Review SOP).
3. Compliance
• Endorse and implement a culture of compliance
• Adhere to all internal and external rules and regulations
• Convey a clear message on legal and ethical standards to Expert Physicians and Investigators
• Develop an understanding and competence of SOPs, GCP and ICH, as well as legal and ethical standards
• Immediately alert management or the Compliance Department to any possible compliance issues
List of minimum requirements
• Degree/Certification/Licensure
- Qualifications of PhD or MPhil would be highly preferred.
- Minimum of Masters or Science graduate with substantial and relevant pharmaceutical experience. (e.g. Medical Science Liaison, Medical Affairs Manager, etc.)
• Experience – Responsibility and minimum number of years
- Working in a scientific and/or clinical research environment
- Translating scientific or clinical data into compelling messages to help physicians best serve their patients
- Experience in the area of Oncology strongly preferred
- Candidates with more experience will be considered for a Senior Medical Science Liaison position.
• Competencies– knowledge, skills, abilities, other
- Willingness to travel to and work in the field Demonstrates ability to exchange academic knowledge and messages to customers, and set a business plan with a given resource
- Strong communication and interpersonal skills: Effectively communicating and presenting scientific and/or clinical data to research or healthcare professionals
- Developing peer-to-peer relationships with top-ranking medics, scientists or other healthcare professionals
- Quickly and comprehensively learning about new subject areas and environments
• Software that must be used independently and without assistance (e.g., Microsoft Suite) - MS office suite
• BMS BioPharma Behaviors Required
Decide and Act
Connect and Collaborate
Innovate and Improve
Grow and Engage
Around the world, we are passionate about making an impact on the lives of patients with serious diseases. Empowered to apply our individual talents and diverse perspectives in an inclusive culture, our shared values of passion, innovation, urgency, accountability, inclusion and integrity bring out the highest potential of each of our colleagues.
Bristol Myers Squibb recognizes the importance of balance and flexibility in our work environment. We offer a wide variety of competitive benefits, services and programs that provide our employees with the resources to pursue their goals, both at work and in their personal lives.