Vendor Relationship Lead (BPO Vendors)

Clinical Dev

icon-location-marker Princeton - NJ - US
Posted 89 days ago Full_time R1523719

Bristol-Myers Squibb is a global Biopharma company committed to a single mission: to discover, develop, and deliver innovative medicines focused on helping millions of patients around the world in disease areas such as oncology, cardiovascular, immunoscience and fibrosis.

 

Join us and make a difference.  We hire the best people and provide them with a work environment that places a premium on diversity, integrity, collaboration and personal development. Through a culture of inclusion, we create a better, more productive work environment. We believe that the diverse experiences and perspectives of all our employees help to drive innovation and transformative business results.

Summary

Lead relationship management for preferred BPO service providers.

Expected Areas of Competence

Coordinate with partner counterpart (BPO service providers) with focus on overall portfolio delivery including ensuring timely execution of the book of work while adhering to the MSA and Quality Agreement.

Co-lead and drive efficient and effective governance meetings, including Operational and Strategic Management Committees and additional project meetings as necessary with BPO service providers.

Liaise with internal clinical teams, regional colleagues, key subject matter experts and stakeholders in other functions and within partner’s organization to embed the BPO operational model, and to identify and resolve issues and gaps.

Drive collaborative continuous improvement initiatives with the partner (BPO service providers) to streamline and improve operational processes.

Drive communication and training to ensure adherence to the operating model and efficient execution.

Collaborate with the BMS quality organization and partner to drive effective quality management of outsourced trials.

Support MSA/partnership contract negotiations as necessary

Collaborate with other BMS business units that outsource clinical trials to ensure alignment of information, best practices, and to standardize processes were applicable.

Provide outsourcing perspective and ensure proactive consideration of impact to outsourced studies, for BMS processes and requirements, and facilitate change management with partner for associated process revisions.

Ensure proper communication to development organization and stakeholders regarding outsourcing strategies and activities.

Experiences Desired

Minimum of a Bachelors degree required

Clinical development experience of 10 or more years

BPO operating model experience in clinical development is a plus (either at the sponsor or service provider)

Vendor management experience preferred (either at the sponsor or service provider)

Strong Project Management and Stakeholder Management skills

Ability to review contracts and negotiate contracts preferred

First-hand experience of working directly with Contract Service Providers (CSPs), investigators, customers, opinion leaders and professional staff as well as broad exposure to the pharmaceutical industry

Demonstrated ability to effectively communicate to a diverse audience at multiple levels within the company

Demonstrated ability of managing and working with cross-functional / global cross-country people/teams in a complex, changing environment

Bristol-Myers Squibb recognizes the importance of balance and flexibility in our work environment. We offer a wide variety of competitive benefits, services and programs that provide our employees the resources to pursue their goals, both at work and in their personal lives.

Bristol-Myers Squibb recognizes the importance of balance and flexibility in our work environment. We offer a wide variety of competitive benefits, services and programs that provide our employees the resources to pursue their goals, both at work and in their personal lives.