Job Details

Specialist, QC Systems and Support – QC Planner

Quality

icon-location-marker Leiden – NL
Posted 9 days ago Full_time R1598818

Working with Us
Challenging. Meaningful. Life-changing. Those aren’t words that are usually associated with a job. But working at Bristol Myers Squibb is anything but usual. Here, uniquely interesting work happens every day, in every department. From optimizing a production line to the latest breakthroughs in cell therapy, this is work that transforms the lives of patients, and the careers of those who do it. You’ll get the chance to grow and thrive through opportunities uncommon in scale and scope, alongside high-achieving teams. Take your career farther than you thought possible.

Bristol Myers Squibb recognizes the importance of balance and flexibility in our work environment. We offer a wide variety of competitive benefits, services and programs that provide our employees with the resources to pursue their goals, both at work and in their personal lives. Read more: careers.bms.com/working-with-us.

At Bristol Myers Squibb, we are inspired by a single vision – transforming patients’ lives through science. In oncology, hematology, immunology and cardiovascular disease – and one of the most diverse and promising pipelines in the industry – each of our passionate colleagues contribute to innovations that drive meaningful change. We bring a human touch to every treatment we pioneer. Join us and make a difference.

Bristol Myers Squibb Netherlands

Bristol Myers Squibb has been active in the Dutch market for over 50 years, employing people across a range of activities and business units in Utrecht, The Netherlands.

The Netherlands is also home to our first European Cell Therapy facility, located at the Leiden Bio Science Park, the largest life sciences cluster of The Netherlands. This new state of the art facility is focused on commercial manufacturing with capabilities for multi-product Cell Therapy manufacturing. You can become part of this exciting journey. Check out this video if you want to know more about it!

The Netherlands has everything it takes to become the medicines hub of Europe, the so-called Boston by the North Sea. As we continue to expand our footprint by building this new site, we are looking to grow our team.

Would you like to become an important chain in our worldwide network to bring this new personalized treatment to patients suffering from blood cancer? Join us and be a game changer!

For more information about Bristol Myers Squibb Netherlands, visit us at bms.com/nl or careers.bms.com/nl

Position Summary

The Specialist QC Systems and Support – QC Planner is responsible for the maintenance, optimization, and operational support of Quality Control scheduling and planning systems to ensure accurate, efficient, and reliable QC laboratory planning. This role manages QC planning activities in close collaboration with QC laboratories, Site Engineering, Facility Services, LIMS teams, and other key stakeholders.

The Specialist QC Systems and Support – QC Planner provides first‑line troubleshooting for scheduling and planning issues, supports the development, maintenance, and enhancement of QC scheduling and planning systems (including the implementation of system updates), and delivers training to peers on related tools and processes. Key responsibilities include maintaining and updating planning tools to reflect current laboratory practices, managing master data and user access, and ensuring accurate short‑term and long‑term forecasting.

Additional responsibilities include revising and maintaining documentation, supporting projects and continuous improvement initiatives, and contributing to the management of deviations, change controls, and other related QC activities as required.

Key Responsibilities

  • Responsible for maintenance of QC scheduling and planning systems such as SMART QC
  • Manage QC planning related tasks in collaboration with QC laboratories, Site Engineering, Facility Services, and other departments
  • Implement updates to ensure that the scheduling and planning system reflects current practices
  • Training of peers in QC planning  
  • Data management in the QC planning tool ( e.g. user management, master data tables)
  • Enter data for long-term and short-term forecasts.
  • Facilitates issue resolution for planning tool
  • Monitor interface between input systems (LIMS) and tool
  • Provide support for reporting capabilities of the planning tool
  • Periodically verify data such at HOT times, campaign size, etc. which will impact planning and scheduling.
  • Periodically verify data such as time spent on unavailable tasks.
  • Coordinate with LIMS team to ensure LIMS updates do not have unintended/unpredictable impact to smart QC (no testing delays)
  • Maintain QC lab floor presence, ensuring that continuous feedback from all levels of the org is documented and that the scheduling and planning system reflects current practices.
  • Provide regular input to QC management regarding QC performance, and identify opportunities for improvements based on data.
  • Perform other tasks as required to support the QC laboratories

Specific Knowledge, Skills, Abilities:

  • Ability to accurately and completely understand, follow, interpret and apply Global Regulatory and cGMP requirements.
  • Ability to communicate effectively with peers and management regarding task completion, roadblocks, and needs.
  • Attention to detail and demonstrated organizational skills.
  • Ability to work in a fast-paced team environment, meet deadlines and changing priorities.
  • Problem-solving ability/mentality, technically adept and logical
  • Demonstrated ability to work independently to complete assignments within defined time constraints.
  • Ability to execute changes in the lab system independently, proactively identify problems, troubleshoot issues, and develop potential solutions.
  • Ability to exercise judgment and makes sound decisions within generally defined practices and policies to independently develop approach/solution. Consult with technical if needed.
  • Demonstrated ability to effectively train and assist other less experienced individuals.

Education/Experience/ Licenses/Certifications:

  • Bachelor's degree in a relevant scientific, computer or engineering program area. Combination of education and work experience may be considered (HLO or equivalent).
  • 3+ years of relevant laboratory experience or equivalent combination of education and experience, preferably in a regulated environment.
  • Proficient knowledge of a lab system such as Smart QC, Empower, LES, LIMS, CIMS, etc., understanding of system interfaces and impact of changes to each other.
  • Proficient knowledge and understanding of Microsoft Office Applications (Access, Excel, Project, PowerPoint, SharePoint, Teams, Word) and/or other relevant software programs

#LI-Onsite

Disclaimer: For any third parties or external agencies, please, be informed we do not accept unsolicited requests, proposals, applications or profiles for any of our roles at BMS.

If you come across a role that intrigues you but doesn’t perfectly line up with your resume, we encourage you to apply anyway. You could be one step away from work that will transform your life and career.

Uniquely Interesting Work, Life-changing Careers
With a single vision as inspiring as “Transforming patients’ lives through science™ ”, every BMS employee plays an integral role in work that goes far beyond ordinary. Each of us is empowered to apply our individual talents and unique perspectives in a supportive culture, promoting global participation in clinical trials, while our shared values of passion, innovation, urgency, accountability, inclusion and integrity bring out the highest potential of each of our colleagues.

On-site Protocol

BMS has an occupancy structure that determines where an employee is required to conduct their work. This structure includes site-essential, site-by-design, field-based and remote-by-design jobs. The occupancy type that you are assigned is determined by the nature and responsibilities of your role:

Site-essential roles require 100% of shifts onsite at your assigned facility. Site-by-design roles may be eligible for a hybrid work model with at least 50% onsite at your assigned facility. For these roles, onsite presence is considered an essential job function and is critical to collaboration, innovation, productivity, and a positive Company culture. For field-based and remote-by-design roles the ability to physically travel to visit customers, patients or business partners and to attend meetings on behalf of BMS as directed is an essential job function.

Supporting People with Disabilities

BMS is dedicated to ensuring that people with disabilities can excel through a transparent recruitment process, reasonable workplace accommodations/adjustments and ongoing support in their roles. Applicants can request a reasonable workplace accommodation/adjustment prior to accepting a job offer. If you require reasonable accommodations/adjustments in completing this application, or in any part of the recruitment process, direct your inquiries to adastaffingsupport@bms.com. Visit careers.bms.com/eeo-accessibility to access our complete Equal Employment Opportunity statement.

Candidate Rights

BMS will consider for employment qualified applicants with arrest and conviction records, pursuant to applicable laws in your area.

If you live in or expect to work from Los Angeles County if hired for this position, please visit this page for important additional information: https://careers.bms.com/california-residents/

Data Protection

We will never request payments, financial information, or social security numbers during our application or recruitment process. Learn more about protecting yourself at https://careers.bms.com/fraud-protection.

Any data processed in connection with role applications will be treated in accordance with applicable data privacy policies and regulations.

If you believe that the job posting is missing information required by local law or incorrect in any way, please contact BMS at TAEnablement@bms.com. Please provide the Job Title and Requisition number so we can review. Communications related to your application should not be sent to this email and you will not receive a response. Inquiries related to the status of your application should be directed to Chat with Ripley.

R1598818 : Specialist, QC Systems and Support – QC Planner