Contact Us

Our website offers content and information on many specific areas of interest. If you have a general question which is not answered on our website, please contact us.

General information:

Customer Service:

For Medical Information, to report Side Effects/Adverse Reactions or to report Product Quality Complaints – please contact Medical Information.

Medical Information Contact Center:

(toll free)
Mon - Fri
8:30 AM - 5:00 PM ET


Fax: 1 888 267-6211

This site is intended for residents of Canada. For residents outside of Canada, please visit our global site to report Side Effects, Product Quality Complaints, or Medical Information inquiries.

Bristol-Myers Squibb
Our Mailing Address

Bristol Myers Squibb Canada Co.


2344 Alfred-Nobel Boulevard, Suite 300
Saint-Laurent, Quebec
H4S 0A4



Reporting Compliance Concerns

The Bristol Myers Squibb Integrity Line is a telephone and web-based confidential reporting system hosted by Navex Global.