Job Search Results

Working with Us
Challenging. Meaningful. Life-changing. Those aren’t words that are usually associated with a job. But working at Bristol Myers Squibb is anything but usual. Here, uniquely interesting work happens every day, in every department. From optimizing a production line to the latest breakthroughs in cell therapy, this is work that transforms the lives of patients, and the careers of those who do it. You’ll get the chance to grow and thrive through opportunities uncommon in scale and scope, alongside high-achieving teams. Take your career farther than you thought possible.

Bristol Myers Squibb recognizes the importance of balance and flexibility in our work environment. We offer a wide variety of competitive benefits, services and programs that provide our employees with the resources to pursue their goals, both at work and in their personal lives. Read more: careers.bms.com/working-with-us.

Role Profile

There exists an exciting opportunity to join the Cardiovascular Team working in Inherited Cardiac Diseases with the aim of improving & transforming the lives of patients, their families & the health system.

Location/Territory:

Field based – Scotland

Reports to:

Senior Sales Manager, Cardiovascular, North UK

Role Specification

• This is a newly created senior sales role, fully responsible and accountable for strategic account planning, sales execution and local market access. This will be a highly autonomous role in which you will be expected to take full responsibility for the planning and delivery of your sales and access objectives.
• You will draw on the cross functional team members to capitalise on their insight and experience, adopting a “One team” mindset. However, you will view your territory as your own business.  You will lead on local business strategy and will have significant decision-making responsibility that will require a high degree of business acumen, allied to a deep understanding of our therapy area and evolving NHS environment. 
• You will you engage and deliver a true omnichannel experience for customers, proactively deploying appropriate channels and marketing mix to deliver a sequential tailored sales call, using customer experience data and digital asset analysis to target commercial performance with right HCPs at the right time through the right channel.

Qualifications, Skills & Experience

Essential

• Experience in cardiovascular (secondary care) or rare diseases market
• Understanding of the Scotland healthcare system and Pharmaceutical industry
• Demonstrated success in pharmaceutical sales and/or local market access
• Proven track record of Key Account Management and/or market access
• Strong analytical and numerical skills
• Able to work in a hybrid (virtual and F2F) capacity with customers to drive outputs
• Current UK driving licence (or equivalent)
• Living on territory

Desirable

• Launch experience, introducing new medicines into NHS or equivalent
• Launching low-vol/high-cost products
• Negotiation skills or advance consultative selling model skill sets.

#LI-Field

If you come across a role that intrigues you but doesn’t perfectly line up with your resume, we encourage you to apply anyway. You could be one step away from work that will transform your life and career.

Uniquely Interesting Work, Life-changing Careers
With a single vision as inspiring as “Transforming patients’ lives through science™ ”, every BMS employee plays an integral role in work that goes far beyond ordinary. Each of us is empowered to apply our individual talents and unique perspectives in a supportive culture, promoting global participation in clinical trials, while our shared values of passion, innovation, urgency, accountability, inclusion and integrity bring out the highest potential of each of our colleagues.

On-site Protocol
BMS has an occupancy structure that determines where an employee is required to conduct their work. This structure includes site-essential, site-by-design, field-based and remote-by-design jobs. The occupancy type that you are assigned is determined by the nature and responsibilities of your role:

Site-essential roles require 100% of shifts onsite at your assigned facility. Site-by-design roles may be eligible for a hybrid work model with at least 50% onsite at your assigned facility. For these roles, onsite presence is considered an essential job function and is critical to collaboration, innovation, productivity, and a positive Company culture. For field-based and remote-by-design roles the ability to physically travel to visit customers, patients or business partners and to attend meetings on behalf of BMS as directed is an essential job function.

Supporting People with Disabilities

BMS is dedicated to ensuring that people with disabilities can excel through a transparent recruitment process, reasonable workplace accommodations/adjustments and ongoing support in their roles. Applicants can request a reasonable workplace accommodation/adjustment prior to accepting a job offer. If you require reasonable accommodations/adjustments in completing this application, or in any part of the recruitment process, direct your inquiries to adastaffingsupport@bms.com. Visit careers.bms.com/eeo-accessibility to access our complete Equal Employment Opportunity statement.

Bristol Myers Squibb is Disability Confident – Employer

A UK Government scheme

Candidate Rights

BMS will consider for employment qualified applicants with arrest and conviction records, pursuant to applicable laws in your area.

Data Protection

We will never request payments, financial information, or social security numbers during our application or recruitment process. Learn more about protecting yourself at https://careers.bms.com/fraud-protection.

Any data processed in connection with role applications will be treated in accordance with applicable data privacy policies and regulations.

If you believe that the job posting is missing information required by local law or incorrect in any way, please contact BMS at TAEnablement@bms.com. Please provide the Job Title and Requisition number so we can review. Communications related to your application should not be sent to this email and you will not receive a response. Inquiries related to the status of your application should be directed to Chat with Ripley.

Working with Us
Challenging. Meaningful. Life-changing. Those aren’t words that are usually associated with a job. But working at Bristol Myers Squibb is anything but usual. Here, uniquely interesting work happens every day, in every department. From optimizing a production line to the latest breakthroughs in cell therapy, this is work that transforms the lives of patients, and the careers of those who do it. You’ll get the chance to grow and thrive through opportunities uncommon in scale and scope, alongside high-achieving teams. Take your career farther than you thought possible.

Bristol Myers Squibb recognizes the importance of balance and flexibility in our work environment. We offer a wide variety of competitive benefits, services and programs that provide our employees with the resources to pursue their goals, both at work and in their personal lives. Read more: careers.bms.com/working-with-us.

IO Account Executive  免疫肿瘤客户主任
主要职责 (岗位相关):
•    有深入的产品知识和疾病领域知识
•    达成/超越区域目标
•    执行市场经理阐明的市场战略。从恰当的细分市场里甄别出目标HCP并与之合作, 达成推广计划
•    充分了解所在地区和所负责区域的关键HCPs
•    更新客户数据
•    协调当地的“院内会议”
•    及时更新HCP的信息，根据计划进行拜访。
•    建立和维护和关键HCP的联系, 理解客户(医学)需求。
•    达成并保持公司关于拜访率、知识水平、能力、行为和个人形象方面的要求。
•    定期（每天）在ETMS 系统中报告拜访情况。
•    提供准确的报告，并且根据规定的流程联系直接主管。
•    提供给直接主管关于BMS 推广材料有效性的信息。.
•    通过参加培训、会议、和自学医学文献以发展和提高专业知识
•    和团队成员分享自己的知识和经验。
•    管理好专业设备和促销资料，确保完好。

岗位要求
•    具备医药，生命科学相关本科以上学历
•    熟悉当地医院的推广工作
•    1-3 年销售经验
•    有肿瘤经验者优先考虑
•    具备良好的人际沟通技巧，团队合作精神，能独立分析解决问题并在压力下工作。 
 

If you come across a role that intrigues you but doesn’t perfectly line up with your resume, we encourage you to apply anyway. You could be one step away from work that will transform your life and career.

Uniquely Interesting Work, Life-changing Careers
With a single vision as inspiring as “Transforming patients’ lives through science™ ”, every BMS employee plays an integral role in work that goes far beyond ordinary. Each of us is empowered to apply our individual talents and unique perspectives in a supportive culture, promoting global participation in clinical trials, while our shared values of passion, innovation, urgency, accountability, inclusion and integrity bring out the highest potential of each of our colleagues.

On-site Protocol

BMS has an occupancy structure that determines where an employee is required to conduct their work. This structure includes site-essential, site-by-design, field-based and remote-by-design jobs. The occupancy type that you are assigned is determined by the nature and responsibilities of your role:

Site-essential roles require 100% of shifts onsite at your assigned facility. Site-by-design roles may be eligible for a hybrid work model with at least 50% onsite at your assigned facility. For these roles, onsite presence is considered an essential job function and is critical to collaboration, innovation, productivity, and a positive Company culture. For field-based and remote-by-design roles the ability to physically travel to visit customers, patients or business partners and to attend meetings on behalf of BMS as directed is an essential job function.

Supporting People with Disabilities

BMS is dedicated to ensuring that people with disabilities can excel through a transparent recruitment process, reasonable workplace accommodations/adjustments and ongoing support in their roles. Applicants can request a reasonable workplace accommodation/adjustment prior to accepting a job offer. If you require reasonable accommodations/adjustments in completing this application, or in any part of the recruitment process, direct your inquiries to adastaffingsupport@bms.com. Visit careers.bms.com/eeo-accessibility to access our complete Equal Employment Opportunity statement.

Candidate Rights

BMS will consider for employment qualified applicants with arrest and conviction records, pursuant to applicable laws in your area.

If you live in or expect to work from Los Angeles County if hired for this position, please visit this page for important additional information: https://careers.bms.com/california-residents/

Data Protection

We will never request payments, financial information, or social security numbers during our application or recruitment process. Learn more about protecting yourself at https://careers.bms.com/fraud-protection.

Any data processed in connection with role applications will be treated in accordance with applicable data privacy policies and regulations.

If you believe that the job posting is missing information required by local law or incorrect in any way, please contact BMS at TAEnablement@bms.com. Please provide the Job Title and Requisition number so we can review. Communications related to your application should not be sent to this email and you will not receive a response. Inquiries related to the status of your application should be directed to Chat with Ripley.

Working with Us
Challenging. Meaningful. Life-changing. Those aren’t words that are usually associated with a job. But working at Bristol Myers Squibb is anything but usual. Here, uniquely interesting work happens every day, in every department. From optimizing a production line to the latest breakthroughs in cell therapy, this is work that transforms the lives of patients, and the careers of those who do it. You’ll get the chance to grow and thrive through opportunities uncommon in scale and scope, alongside high-achieving teams. Take your career farther than you thought possible.

Bristol Myers Squibb recognizes the importance of balance and flexibility in our work environment. We offer a wide variety of competitive benefits, services and programs that provide our employees with the resources to pursue their goals, both at work and in their personal lives. Read more: careers.bms.com/working-with-us.

The Payroll Analyst EMEA is responsible for ensuring accurate and timely delivery of assigned country payroll services to ensure compliant with the organization and legal requirements; manage vendor relationships; respond to the payroll operations queries.

Our HR Service Delivery Model is a shared service outsourced model, and you will interface with business partners, Compensation, Savings Plan & Benefits, Financial Shared Services General Accounting, as well as our outsourced payroll providers.

The Payroll Analyst EMEA will be also responsible for the upload of payroll related data onto the required payroll vendor online tools, downloading of the payroll outputs, validating those outputs ensuring the accurate payroll processing and distribution of the reports to the relevant individuals or teams within the business.

Scope of responsibilities:

• Ensure all payroll operations are processed timely and accurately.
• Implement processes improvements related to payroll delivery.
• Provide payroll query support in a timely manner, follow up with vendors or escalate to Regional Payroll Lead.
• Use global payroll tools and prepare payroll calculations to ensure proper payroll processing.
• Serve as a subject matter expert for time and attendance.
• Facilitate and participate in governance process used for analysis and approval of payroll work requests and projects.
• Collaborate with Total Rewards to understand the savings and benefits calculations and the impact on payroll calculation.
• Coordinate with Outsourced Service Provider (ADP) regarding all policies, programs and processes related to payroll.
• Work with the BMS HR Service Delivery Team to ensure service provider is achieving SLA’s.
• Manage employee queries via the CRM, adhering to KPI’s and delivering high quality customer service.
• Assess the delivery impact of any HR management policy changes, regulatory or compliance changes on the service provider and BMS Payroll operations.
• Aid in overseeing the implementation of payroll system solutions for acquisitions.
• Interface with Total Rewards COE to identify and address any administrative needs related to global compensation and benefit programs.
• Leverage expertise to produce solutions that enable global consistency and standardization and facilitate exceptional performance.
• Develop and maintain technical knowledge in payrolls, remaining up-to-date on current trends and best practices
• Interface with payroll and benefits vendors, as needed, to ensure compliance with established procedures.

Requirements:

Core Skills & Competences:

• Working knowledge at least two EMEA countries’ payroll.
• Degree in Business Administration, Accounting or Finance or equivalent experience.
• Should be based close to BMS Warsaw Office or willing to relocate to be able to comply with company Work From Home Policy 50-50.
• Experience with end-to-end payroll processing including time management, leave administration, registration, pay processing, payroll taxes, reporting, and experience dealing with payroll queries and issues from employees.
• Customer-focused and comfortable working with a diverse group of people.
• Knowledgeable of MS Office suite, particularly Excel.
• Workday, ADP Celergo and SAP end-user experience.
• Experience working in a Shared Services environment.
• Comprehensive knowledge of Payroll, Payroll Tax, and Payroll Accounting and related end to end processes.

Soft Skills:

• Ability to manage multiple tasks, be well organized, and have a proven track record of meeting or exceeding deadlines.
• Excellent interpersonal communication skills.
• The successful candidate is a self-starter, highly motivated, and works with minimal supervision.
• Desire to work in a fast paced, change oriented, complex environment.

If you come across a role that intrigues you but doesn’t perfectly line up with your resume, we encourage you to apply anyway. You could be one step away from work that will transform your life and career.

The starting compensation range(s) for this role are listed above for a full-time employee (FTE) basis. Additional incentive cash and stock opportunities (based on eligibility) may be available. The starting pay takes into account characteristics of the job, such as required skills, where the job is performed, the employee’s work schedule, job-related knowledge, and experience. The final compensation will be determined based on demonstrated experience and in accordance with pay equity principles and applicable employment laws.

Uniquely Interesting Work, Life-changing Careers
With a single vision as inspiring as “Transforming patients’ lives through science™ ”, every BMS employee plays an integral role in work that goes far beyond ordinary. Each of us is empowered to apply our individual talents and unique perspectives in a supportive culture, promoting global participation in clinical trials, while our shared values of passion, innovation, urgency, accountability, inclusion and integrity bring out the highest potential of each of our colleagues.

On-site Protocol

BMS has an occupancy structure that determines where an employee is required to conduct their work. This structure includes site-essential, site-by-design, field-based and remote-by-design jobs. The occupancy type that you are assigned is determined by the nature and responsibilities of your role:

Site-essential roles require 100% of shifts onsite at your assigned facility. Site-by-design roles may be eligible for a hybrid work model with at least 50% onsite at your assigned facility. For these roles, onsite presence is considered an essential job function and is critical to collaboration, innovation, productivity, and a positive Company culture. For field-based and remote-by-design roles the ability to physically travel to visit customers, patients or business partners and to attend meetings on behalf of BMS as directed is an essential job function.

Supporting People with Disabilities

BMS is dedicated to ensuring that people with disabilities can excel through a transparent recruitment process, reasonable workplace accommodations/adjustments and ongoing support in their roles. Applicants can request a reasonable workplace accommodation/adjustment prior to accepting a job offer. If you require reasonable accommodations/adjustments in completing this application, or in any part of the recruitment process, direct your inquiries to adastaffingsupport@bms.com. Visit careers.bms.com/eeo-accessibility to access our complete Equal Employment Opportunity statement.

Candidate Rights

BMS will consider for employment qualified applicants with arrest and conviction records, pursuant to applicable laws in your area.

If you live in or expect to work from Los Angeles County if hired for this position, please visit this page for important additional information: https://careers.bms.com/california-residents/

Data Protection

We will never request payments, financial information, or social security numbers during our application or recruitment process. Learn more about protecting yourself at https://careers.bms.com/fraud-protection.

Any data processed in connection with role applications will be treated in accordance with applicable data privacy policies and regulations.

If you believe that the job posting is missing information required by local law or incorrect in any way, please contact BMS at TAEnablement@bms.com. Please provide the Job Title and Requisition number so we can review. Communications related to your application should not be sent to this email and you will not receive a response. Inquiries related to the status of your application should be directed to Chat with Ripley.

Working with Us
Challenging. Meaningful. Life-changing. Those aren’t words that are usually associated with a job. But working at Bristol Myers Squibb is anything but usual. Here, uniquely interesting work happens every day, in every department. From optimizing a production line to the latest breakthroughs in cell therapy, this is work that transforms the lives of patients, and the careers of those who do it. You’ll get the chance to grow and thrive through opportunities uncommon in scale and scope, alongside high-achieving teams. Take your career farther than you thought possible.

Bristol Myers Squibb recognizes the importance of balance and flexibility in our work environment. We offer a wide variety of competitive benefits, services and programs that provide our employees with the resources to pursue their goals, both at work and in their personal lives. Read more: careers.bms.com/working-with-us.

Position Summary

The General Manager of the Cruiserath Biologics and Drug Product Manufacturing site is the senior leader accountable for the end-to-end performance, compliance, and strategic direction of a major biologics drug substance (DS) and sterile/biologics drug product (DP) manufacturing facility.

This role oversees all site operations – from cell culture biologics production to fill-finish drug product manufacturing – with full responsibility for talent development, safety, quality, regulatory compliance, supply reliability, and cost management.

The General Manager leads a high-performing, multifunctional, digitally enabled, and engaged team across Operations, Quality, Engineering and maintenance, Supply Chain, MS&T, Finance, EHS, Digital, B&IT, and HR, ensuring these functions work in unison toward the site’s objectives.

The General Manager drives the translation of enterprise strategy into site execution, aligning the Cruiserath site with BMS pipeline of new biologic, aseptic modalities and ensuring the site is prepared to rapidly industrialize new products from late-stage development to commercial launch. A critical focus of this role is leading digital transformation and advanced technologies with reimagined ways of working and future focused processes – including automation, robotics, data analytics, and AI – to establish “smart factory” capabilities that deliver sustainable competitive advantage.

The General Manager also serves as the primary representative of the Cruiserath site both within the global manufacturing network (driving adoption of world-class standards and sharing best practices across BMS’s network of manufacturing sites) and externally (engaging with regulatory authorities, government officials, industry partners, and the local community to uphold the Company’s reputation and advance strategic initiatives).

This position is pivotal in ensuring that the Cruiserath site remains a world-class, innovative manufacturing hub that reliably delivers life-saving sterile DP, biologic medicines to patients at top profitability while continuously evolving to meet future business and pipeline needs.

Organization: ~690 employees, 7 direct reports

Key Responsibilities
 

In this role, the General Manager will provide strategic, technical, and operational leadership across a broad range of functional domains. Key responsibilities include: 

• Strategic & Enterprise Leadership: Develop and execute the site’s long-range strategy in alignment with BMS’s global manufacturing network and pipeline plans. Ensure Cruiserath’s capabilities evolve in step with enterprise needs, including readiness for new therapeutic modalities and ensuring smooth transitions from process development to commercial manufacturing for pipeline products. Represent the Cruiserath site in Product Development and Supply (PDS) governance forums, and Factory Level Optimized Work (FLOW) (e.g. best practice standardization), and as well as long-term infrastructure investments. Anticipate industry trends and build site-level strategies and contingency plans to maintain a competitive edge and support BMS’s growth objective as well as current products. 
• Manufacturing Operations & Technical Excellence: Oversee all drug substance and drug product manufacturing operations on site, ensuring the reliable supply of high-quality biologics to meet commercial demand and clinical pipeline needs. Provide leadership for both large-scale biologics (drug substance) production and sterile drug product (fill-finish) operations, maintaining rigorous standards for safety, quality, and efficiency. Ensure robust technical capabilities and next-generation biologics processes. Drive effective technology transfer and scale-up of new processes from Product Development to commercial scale, enabling rapid industrialization of new biologic therapies while minimizing risk and optimizing time-to-market. 
• Quality, EHS & Regulatory Compliance: Champion a world class safety and quality culture at the Cruiserath site. Ensure full compliance with global GMP standards, environmental health & safety (EHS) regulations, and all regulatory requirements across multiple product modalities and manufacturing processes. Serve as the site’s executive sponsor during regulatory inspections and audits, maintaining a state of constant inspection readiness and successfully navigating complex regulatory expectations (including those for novel modalities and accelerated approvals). Implement advanced digital quality systems and data analytics to support real-time release, data integrity, and robust quality oversight. Model and enforce behaviors that prioritize patient safety, product quality, and a safe working environment, aiming for zero safety incidents and highest levels of regulatory confidence. 
• Digital Transformation & Innovation: Lead Cruiserath’s journey toward becoming a smart, digital-enabled manufacturing site. Drive the adoption of AI/ML, lighthouse, simulation technologies and predictive analytics, and Industry 4.0 technologies – including automation, robotics, digital twins, and advanced process control – to improve manufacturing efficiency, agility, and reliability. Champion AI and advanced analytics for predictive maintenance, yield optimization, and proactive deviation management, enabling data-driven decision making on the shop floor. Partner with BMS Digital and IT teams to pilot and implement enterprise digital initiatives in pursuit of Factory Level Optimized Work (FLOW) at the site and network. Ensure that the workforce is trained and adaptable to new digital tools and that digital innovations and continuous improvement projects (such as digital tiered management and Lean Six Sigma initiatives) deliver measurable performance gains. 
• Capital Projects & Operational Excellence: Spearhead the planning and execution of major capital expansion projects and technical upgrades at the Cruiserath campus. This includes building new manufacturing suites or facilities to support current operations and future pipeline growth. Integrate modular facility design, single-use technologies, and state-of-the-art automation into expansions to increase flexibility and throughput. Oversee operational readiness for new facilities and equipment – from commissioning to validation and ramp-up – ensuring new capabilities are delivered on-time without disrupting ongoing commercial supply. Continuously improve operational processes through a Lean and Six Sigma approach, driving productivity improvements, shorter cycle times, cost reduction, and waste elimination while protecting product quality and supply consistency. 
• Talent & People Leadership: Foster a high-performance, inclusive culture that attracts, develops, and retains top talent. Build an agile and adaptive work environment. Build site culture driven by acceleration and transformation expertise. Lead and mentor the site’s multi-disciplinary leadership team, ensuring all functional areas (Manufacturing Operations, Quality, MS&T, Supply Chain, Engineering/Maintenance, EHS, Finance, HR, regulatory, etc.) work towards common goals. Set a clear vision and high standards for performance, accountability, and ethical behavior. Implement robust talent management and succession planning to build a future-ready workforce with strong technical expertise in biologics and digital proficiency. Act as a role model for BMS’s values and leadership behaviors, promoting cross-functional collaboration, open communication, continuous learning, and a culture of innovation. Works across GBU and PDS (Product Development and Supply) network to help synchronize operations, capabilities and ways of working to create enterprise value. Ensure that the organizational structure is effective, with well-defined roles and responsibilities, and that all employees understand how their work contributes to site and enterprise success. 
• Financial & Business Accountability: Manage the site’s P&L and financial performance, ensuring that operations are run cost-effectively while meeting all output and quality goals. Develop and oversee the annual operating budget and long-range financial plans for the site, setting ambitious yet achievable targets. Optimize manufacturing costs (cost of goods, productivity targets) without compromising quality or safety, and drive value through efficiency initiatives. Rigorously track the return on investment (ROI) for capital projects and digital innovations, ensuring that new technologies and processes deliver expected business benefits. Ensure robust financial controls and forecasting, and prepare the site to meet its business and customer service commitments on time and within budget. 
• External Engagement & Stakeholder Management: Serve as the key liaison between the Cruiserath site and external stakeholders. Represent the company’s interests with government officials, regulatory agencies, industry associations, and the local community. Proactively engage with health authorities (e.g., HPRA, EMA, FDA inspectors) to build trust and ensure open communication, especially during significant inspections or regulatory submissions. Champion BMS’s reputation in the community by supporting corporate social responsibility initiatives, local outreach, and by upholding high standards of environmental stewardship and ethical operation at the site. Ensure effective management of relationships with external partners and contractors (including contract manufacturers or service providers), protecting BMS’s interests and ensuring that all third-party activities at the site meet our quality, compliance, and performance standards. 

Qualifications & Experience

• Education: Bachelor’s degree in Engineering, Life Sciences, Pharmacy, Biochemistry or a related field is required. An advanced degree (M.S., Ph.D., or MBA) is strongly preferred, especially with specialization in biotechnology, pharmaceutical sciences, or business management.  

• Experience: Approximately 15+ years of progressive experience in pharmaceutical/biopharmaceutical manufacturing, with significant leadership in large-scale biologics (drug substance and drug product) operations. This should include hands-on experience with biological drug substance production (e.g., cell culture/fermentation) and sterile drug product (fill-finish) manufacturing including complex DP presentation (e.g. LAI). Experience in introducing and scaling up new modalities (such as monoclonal antibodies, antibody-drug conjugates, bispecifics or other complex biologics) from late-stage development into full commercial production is highly desirable. A track record of driving innovation and managing change (e.g., implementing new technologies, processes, or organizational transformations) is required.  

• Technical & Compliance Knowledge: Deep knowledge of Good Manufacturing Practices (GMP) and regulatory requirements (e.g., FDA, EMA and other global health authorities) is essential, as is familiarity with EHS regulations and best practices for high-potency and biologics manufacturing environments. Proven experience hosting or leading regulatory inspections and interacting with regulatory agencies is expected. Experience with large capital project planning and execution, including facility expansions or introduction of new production lines, is required, as well as strong understanding of financial management processes and P&L responsibility for a manufacturing site or business unit.  

• AI/ML implementation experience in manufacturing operations, digital twins and/or simulation technologies and predictive analytics experience. Implementation of Automatics, robotics and digital twins.  

• Leadership: Demonstrated ability to lead cross-functional, multicultural teams and develop well-integrated, high-performing organizations. Excellent leadership qualities are needed, including strategic thinking, results-driven decision making, and the ability to influence across executive levels and functions. Exceptional communication skills and stakeholder management capabilities (including engagement with external partners, government officials, and regulatory bodies) are critical. The ideal candidate will have experience managing multi-site or large sites and a strong grasp of the legal, cultural, and organizational nuances of leading in a global, matrixed environment. The role demands a leader who exemplifies an enterprise mindset, high accountability for performance, scientific and technical curiosity, a passion for innovation and digital advancement, and the ability to inspire and transform organizational culture.  

If you come across a role that intrigues you but doesn’t perfectly line up with your resume, we encourage you to apply anyway. You could be one step away from work that will transform your life and career.

Uniquely Interesting Work, Life-changing Careers
With a single vision as inspiring as “Transforming patients’ lives through science™ ”, every BMS employee plays an integral role in work that goes far beyond ordinary. Each of us is empowered to apply our individual talents and unique perspectives in a supportive culture, promoting global participation in clinical trials, while our shared values of passion, innovation, urgency, accountability, inclusion and integrity bring out the highest potential of each of our colleagues.

On-site Protocol

BMS has an occupancy structure that determines where an employee is required to conduct their work. This structure includes site-essential, site-by-design, field-based and remote-by-design jobs. The occupancy type that you are assigned is determined by the nature and responsibilities of your role:

Site-essential roles require 100% of shifts onsite at your assigned facility. Site-by-design roles may be eligible for a hybrid work model with at least 50% onsite at your assigned facility. For these roles, onsite presence is considered an essential job function and is critical to collaboration, innovation, productivity, and a positive Company culture. For field-based and remote-by-design roles the ability to physically travel to visit customers, patients or business partners and to attend meetings on behalf of BMS as directed is an essential job function.

Supporting People with Disabilities

BMS is dedicated to ensuring that people with disabilities can excel through a transparent recruitment process, reasonable workplace accommodations/adjustments and ongoing support in their roles. Applicants can request a reasonable workplace accommodation/adjustment prior to accepting a job offer. If you require reasonable accommodations/adjustments in completing this application, or in any part of the recruitment process, direct your inquiries to adastaffingsupport@bms.com. Visit careers.bms.com/eeo-accessibility to access our complete Equal Employment Opportunity statement.

Candidate Rights

BMS will consider for employment qualified applicants with arrest and conviction records, pursuant to applicable laws in your area.

If you live in or expect to work from Los Angeles County if hired for this position, please visit this page for important additional information: https://careers.bms.com/california-residents/

Data Protection

We will never request payments, financial information, or social security numbers during our application or recruitment process. Learn more about protecting yourself at https://careers.bms.com/fraud-protection.

Any data processed in connection with role applications will be treated in accordance with applicable data privacy policies and regulations.

If you believe that the job posting is missing information required by local law or incorrect in any way, please contact BMS at TAEnablement@bms.com. Please provide the Job Title and Requisition number so we can review. Communications related to your application should not be sent to this email and you will not receive a response. Inquiries related to the status of your application should be directed to Chat with Ripley.

Working with Us
Challenging. Meaningful. Life-changing. Those aren’t words that are usually associated with a job. But working at Bristol Myers Squibb is anything but usual. Here, uniquely interesting work happens every day, in every department. From optimizing a production line to the latest breakthroughs in cell therapy, this is work that transforms the lives of patients, and the careers of those who do it. You’ll get the chance to grow and thrive through opportunities uncommon in scale and scope, alongside high-achieving teams. Take your career farther than you thought possible.

Bristol Myers Squibb recognizes the importance of balance and flexibility in our work environment. We offer a wide variety of competitive benefits, services and programs that provide our employees with the resources to pursue their goals, both at work and in their personal lives. Read more: careers.bms.com/working-with-us.

• 有深入的产品知识和疾病领域知识

• 达成/超越区域目标

• 执行市场经理阐明的市场战略。从恰当的细分市场里甄别出目标HCP并与之合作, 达成推广计划

• 充分了解所在地区和所负责区域的关键HCPs

• 更新客户数据

• 协调当地的“院内会议”

• 及时更新HCP的信息，根据计划进行拜访。

• 建立和维护和关键HCP的联系, 理解客户(医学)需求。

• 达成并保持公司关于拜访率、知识水平、能力、行为和个人形象方面的要求。

• 定期（每天）在ETMS 系统中报告拜访情况。

• 提供准确的报告，并且根据规定的流程联系直接主管。

• 提供给直接主管关于BMS 推广材料有效性的信息。.

• 通过参加培训、会议、和自学医学文献以发展和提高专业知识

• 和团队成员分享自己的知识和经验。

• 管理好专业设备和促销资料，确保完好。

If you come across a role that intrigues you but doesn’t perfectly line up with your resume, we encourage you to apply anyway. You could be one step away from work that will transform your life and career.

Uniquely Interesting Work, Life-changing Careers
With a single vision as inspiring as “Transforming patients’ lives through science™ ”, every BMS employee plays an integral role in work that goes far beyond ordinary. Each of us is empowered to apply our individual talents and unique perspectives in a supportive culture, promoting global participation in clinical trials, while our shared values of passion, innovation, urgency, accountability, inclusion and integrity bring out the highest potential of each of our colleagues.

On-site Protocol

BMS has an occupancy structure that determines where an employee is required to conduct their work. This structure includes site-essential, site-by-design, field-based and remote-by-design jobs. The occupancy type that you are assigned is determined by the nature and responsibilities of your role:

Site-essential roles require 100% of shifts onsite at your assigned facility. Site-by-design roles may be eligible for a hybrid work model with at least 50% onsite at your assigned facility. For these roles, onsite presence is considered an essential job function and is critical to collaboration, innovation, productivity, and a positive Company culture. For field-based and remote-by-design roles the ability to physically travel to visit customers, patients or business partners and to attend meetings on behalf of BMS as directed is an essential job function.

Supporting People with Disabilities

BMS is dedicated to ensuring that people with disabilities can excel through a transparent recruitment process, reasonable workplace accommodations/adjustments and ongoing support in their roles. Applicants can request a reasonable workplace accommodation/adjustment prior to accepting a job offer. If you require reasonable accommodations/adjustments in completing this application, or in any part of the recruitment process, direct your inquiries to adastaffingsupport@bms.com. Visit careers.bms.com/eeo-accessibility to access our complete Equal Employment Opportunity statement.

Candidate Rights

BMS will consider for employment qualified applicants with arrest and conviction records, pursuant to applicable laws in your area.

If you live in or expect to work from Los Angeles County if hired for this position, please visit this page for important additional information: https://careers.bms.com/california-residents/

Data Protection

We will never request payments, financial information, or social security numbers during our application or recruitment process. Learn more about protecting yourself at https://careers.bms.com/fraud-protection.

Any data processed in connection with role applications will be treated in accordance with applicable data privacy policies and regulations.

If you believe that the job posting is missing information required by local law or incorrect in any way, please contact BMS at TAEnablement@bms.com. Please provide the Job Title and Requisition number so we can review. Communications related to your application should not be sent to this email and you will not receive a response. Inquiries related to the status of your application should be directed to Chat with Ripley.

Working with Us
Challenging. Meaningful. Life-changing. Those aren’t words that are usually associated with a job. But working at Bristol Myers Squibb is anything but usual. Here, uniquely interesting work happens every day, in every department. From optimizing a production line to the latest breakthroughs in cell therapy, this is work that transforms the lives of patients, and the careers of those who do it. You’ll get the chance to grow and thrive through opportunities uncommon in scale and scope, alongside high-achieving teams. Take your career farther than you thought possible.

Bristol Myers Squibb recognizes the importance of balance and flexibility in our work environment. We offer a wide variety of competitive benefits, services and programs that provide our employees with the resources to pursue their goals, both at work and in their personal lives. Read more: careers.bms.com/working-with-us.

Summary:

The Director, Customer Insights & Engagement will serve as a strategic leader driving the design and execution of advanced analytics and market research insights and capabilities that optimize engagement and performance across the US Thoracic business. This role is accountable for delivering end-to-end analytics and insights, ensuring alignment with brand objectives and enterprise commercial strategies.

As a senior leader, the position will partner closely with cross-functional stakeholders—including Brand Tumor Leads, Sales, Finance, Medical and Access Leads—to integrate insights into broader go-to-market plans and enable data-driven decision-making. The Director will lead the development of standardized reporting frameworks, predictive models, and performance dashboards to monitor execution and resource allocation, while championing innovation in analytics, fostering adoption of advanced tools and methodologies (including AI and machine learning), and building organizational capabilities.

Responsibilities:

Market Research & Analytics Leadership

• Develop and execute comprehensive primary and secondary market research plans focused on actionable insights and identification of potential brand opportunities.
• Oversee synthesis of data from multiple sources (APLD, IQVIA, SHS, Claims, Patient chart data, Brand Impact) to extract meaningful business insights that inform marketing strategies.
• Deliver clear, concise presentations that synthesize disparate data and demonstrate a deep understanding of market dynamics, competition, and brand performance.

Cross-Functional Partnership

• Collaborate extensively with the AI Forecasting organization as well as the Centers of Excellence to ensure a unified and comprehensive approach to insights generation.
• Partner with Brand Leads to proactively answer business questions, provide data-based solutions to strategic choices, and support senior leader presentations.

Innovation & Advanced Analytics

• Identifies opportunities and leads the development and deployment of innovative approaches and techniques in insight generation that reflect best practice
• Advocate for the adoption and application of advanced analytics capabilities, including AI, machine learning, and other innovative methodologies to enhance insights generation and support strategic decision-making.
• Drive continuous improvement in analytics processes through innovation and capability building.

Strategic Leadership

• Serve as a thought leader for market research and advanced analytics, proactively identifying emerging trends, innovative methodologies, and best practices to continuously elevate the organization’s insights capabilities
• Represent Customer Insights & Engagement in BU-level forums, collaborating with cross-functional partners to shape and influence long-term commercial strategies
• Champion the integration of advanced analytics (including AI and machine learning) into business processes, fostering a culture of innovation and data-driven decision-making.
• Lead the development and adoption of standardized reporting frameworks and predictive models to support strategic planning and resource allocation

Leadership & Governance

• Lead, manage, and mentor the team to deliver high-quality integrated solutions.
• Ensure adherence to all BMS operating policies and governance standards.

Qualifications, Skills & Experience

• Minimum 8 years of experience in pharmaceutical analytics or market research
• Bachelor’s degree required; advanced degree (Master’s or PhD) preferred.
• Proven ability to synthesize complex data sources—primary research, secondary data, and competitive intelligence—into actionable insights for senior leadership.
• Strong stakeholder management and consultative partnership skills, with experience influencing cross-functional teams and governance forums.
• Excellent communication and presentation skills, capable of delivering clear, concise recommendations to senior executives.
• Demonstrated ability to lead and mentor teams, fostering collaboration and ensuring quality control of deliverables
• Proficiency with industry-standard data sources and tools (e.g., IQVIA, SHS, advanced analytics platforms) and comfort operating in ambiguous environments.
• Strong grasp of analytical disciplines such as market research, secondary data analytics, or marketing science, as well as a good general knowledge of how other functions relate and inform one another.
• Ability to connect analytics with overarching business questions and understand the link between brand strategy and analytic insights.
• Demonstrate a continuous commitment to the QC process to ensure quality of deliverables meets or exceeds team standards.

Leadership Attributes

• Strategic Collaborator: Trusted advisor to senior executives, bridging insights, strategy, and execution.
• Customer-First Mindset: Champions understanding and serving customers across all engagement touchpoints.
• Enterprise Leader: Balances BU-specific needs with broader enterprise priorities and capabilities.
• Innovative Thinker: Anticipates future trends and applies new tools and technologies to strengthen engagement.
• Empowering Collaborator: Builds high-performing teams and develops future leaders across the organization.

#CASA

If you come across a role that intrigues you but doesn’t perfectly line up with your resume, we encourage you to apply anyway. You could be one step away from work that will transform your life and career.

The starting compensation range(s) for this role are listed above for a full-time employee (FTE) basis. Additional incentive cash and stock opportunities (based on eligibility) may be available. The starting pay rate takes into account characteristics of the job, such as required skills, where the job is performed, the employee’s work schedule, job-related knowledge, and experience. Final, individual compensation will be decided based on demonstrated experience. 

Eligibility for specific benefits listed on our careers site may vary based on the job and location. For more on benefits, please visit https://careers.bms.com/life-at-bms/.
 

Benefit offerings are subject to the terms and conditions of the applicable plans in effect at the time and may require enrollment. Our benefits include:

• Health Coverage: Medical, pharmacy, dental, and vision care.

• Wellbeing Support: Programs such as BMS Well-Being Account, BMS Living Life Better, and Employee Assistance Programs (EAP).

• Financial Well-being and Protection: 401(k) plan, short- and long-term disability, life insurance, accident insurance, supplemental health insurance, business travel protection, personal liability protection, identity theft benefit, legal support, and survivor support.

​Work-life benefits include:

Paid Time Off

• US Exempt Employees: flexible time off (unlimited, with manager approval, 11 paid national holidays (not applicable to employees in Phoenix, AZ, Puerto Rico or Rayzebio employees)

• Phoenix, AZ, Puerto Rico and Rayzebio Exempt, Non-Exempt, Hourly Employees: 160 hours annual paid vacation for new hires with manager approval, 11 national holidays, and 3 optional holidays

Based on eligibility*, additional time off for employees may include unlimited paid sick time, up to 2 paid volunteer days per year, summer hours flexibility, leaves of absence for medical, personal, parental, caregiver, bereavement, and military needs and an annual Global Shutdown between Christmas and New Years Day.

All global employees full and part-time who are actively employed at and paid directly by BMS at the end of the calendar year are eligible to take advantage of the Global Shutdown.

*Eligibility Disclosure: The summer hours program is for United States (U.S.) office-based employees due to the unique nature of their work. Summer hours are generally not available for field sales and manufacturing operations and may also be limited for the capability centers. Employees in remote-by-design or lab-based roles may be eligible for summer hours, depending on the nature of their work, and should discuss eligibility with their manager. Employees covered under a collective bargaining agreement should consult that document to determine if they are eligible. Contractors, leased workers and other service providers are not eligible to participate in the program.

Uniquely Interesting Work, Life-changing Careers
With a single vision as inspiring as “Transforming patients’ lives through science™ ”, every BMS employee plays an integral role in work that goes far beyond ordinary. Each of us is empowered to apply our individual talents and unique perspectives in a supportive culture, promoting global participation in clinical trials, while our shared values of passion, innovation, urgency, accountability, inclusion and integrity bring out the highest potential of each of our colleagues.

On-site Protocol

BMS has an occupancy structure that determines where an employee is required to conduct their work. This structure includes site-essential, site-by-design, field-based and remote-by-design jobs. The occupancy type that you are assigned is determined by the nature and responsibilities of your role:

Site-essential roles require 100% of shifts onsite at your assigned facility. Site-by-design roles may be eligible for a hybrid work model with at least 50% onsite at your assigned facility. For these roles, onsite presence is considered an essential job function and is critical to collaboration, innovation, productivity, and a positive Company culture. For field-based and remote-by-design roles the ability to physically travel to visit customers, patients or business partners and to attend meetings on behalf of BMS as directed is an essential job function.

Supporting People with Disabilities

BMS is dedicated to ensuring that people with disabilities can excel through a transparent recruitment process, reasonable workplace accommodations/adjustments and ongoing support in their roles. Applicants can request a reasonable workplace accommodation/adjustment prior to accepting a job offer. If you require reasonable accommodations/adjustments in completing this application, or in any part of the recruitment process, direct your inquiries to adastaffingsupport@bms.com. Visit careers.bms.com/eeo-accessibility to access our complete Equal Employment Opportunity statement.

Candidate Rights

BMS will consider for employment qualified applicants with arrest and conviction records, pursuant to applicable laws in your area.

If you live in or expect to work from Los Angeles County if hired for this position, please visit this page for important additional information: https://careers.bms.com/california-residents/

Data Protection

We will never request payments, financial information, or social security numbers during our application or recruitment process. Learn more about protecting yourself at https://careers.bms.com/fraud-protection.

Any data processed in connection with role applications will be treated in accordance with applicable data privacy policies and regulations.

If you believe that the job posting is missing information required by local law or incorrect in any way, please contact BMS at TAEnablement@bms.com. Please provide the Job Title and Requisition number so we can review. Communications related to your application should not be sent to this email and you will not receive a response. Inquiries related to the status of your application should be directed to Chat with Ripley.

Working with Us
Challenging. Meaningful. Life-changing. Those aren’t words that are usually associated with a job. But working at Bristol Myers Squibb is anything but usual. Here, uniquely interesting work happens every day, in every department. From optimizing a production line to the latest breakthroughs in cell therapy, this is work that transforms the lives of patients, and the careers of those who do it. You’ll get the chance to grow and thrive through opportunities uncommon in scale and scope, alongside high-achieving teams. Take your career farther than you thought possible.

Bristol Myers Squibb recognizes the importance of balance and flexibility in our work environment. We offer a wide variety of competitive benefits, services and programs that provide our employees with the resources to pursue their goals, both at work and in their personal lives. Read more: careers.bms.com/working-with-us.

Summary:

The Senior Director, US Commercial AI & Advanced Analytics is accountable for enterprise‑grade commercial decision intelligence across BMS, owning the end‑to‑end analytical and AI backbone that drives investment decisions, customer engagement strategy, and performance optimization across brands and therapeutic areas.

This role combines innovation leadership with disciplined execution. The Senior Director leads the US Commercial AI & Advanced Analytics to modernize marketing and commercial measurement, and to design, build, and operationalize AI‑enabled decision platforms that accelerate evidence‑based decision‑making across Marketing, Brand, Omnichannel, Field, and Commercial teams—raising the bar for how insights inform action at enterprise scale.

The role enables TA‑aligned Analytics Leads, sets enterprise standards for Brand Analytics, and oversees a centralized Tools & Automated Solutions pod responsible for delivering scalable, production‑ready analytics products. In close partnership with global delivery leads in Hyderabad, this leader ensures solutions move efficiently from concept to production with consistent quality, speed, and governance.

As a senior thought partner to Marketing, Brand Leadership, Omnichannel Strategy, Field Leadership, Finance, BI&T, and Marketing Operations, this position translates complex analytics into clear, executive‑level recommendations that directly influence brand strategy, planning, budgeting, and go‑to‑market decisions.

Responsibilities:

Accelerate Marketing & Commercial Decision Making

• Enable Marketing and Brand teams with AI‑driven measurement, scenario planning, and optimization to support brand strategy, portfolio decisions, and launch readiness.
• Automate Marketing Mix, Key Driver Analyses (KDA), and budget optimization using agentic AI to reduce cycle time and manual effort.
• Partner with BI&T and Hyderabad team leaders to build analytics‑ready datasets (ARDs) and standardized data products.

Modernize Brand & Omnichannel Insights Delivery

• Launch and continuously enhance an agentic MMx platform supporting Brand Analytics, TA Analytics Leads, and Omnichannel teams through self‑service KDA, scenario simulation, and investment planning.
• Integrate analytics outputs into annual planning, portfolio allocation, and media strategy.
• Deploy an always-on insights platform that delivers role-based intelligence tailored to Marketing, Field, and Medical stakeholders. This platform will serve as a 24/7 AI analyst with capabilities in multi-step causal analysis, key driver identification, and actionable recommendations. The solution extends beyond retrospective reporting (“What Happened”) to true root cause analysis and forward-looking (“What’s Next”) insights, empowering brands and omnichannel leadership with continuous, data-driven decision support.
• Drive analytics processes for media data integration, campaign performance measurement, and resource allocation across digital, TV, print, and social channels.
• Oversee experimentation frameworks (e.g., A/B testing, incrementality/causal inference, econometric modeling) to quantify impact and optimize marketing spend.
• Establish enterprise Brand Analytics standards (KPIs, methodologies, storytelling) and ensure consistent application across the portfolio.
• Continuously evaluate and adopt emerging modeling techniques and technologies to maintain competitive advantage.

Enable TA‑Aligned Teams & Global Delivery

• Act as the enterprise enablement leader for TA Analytics Leads, providing platforms, standards, and advanced models.
• Partner with Hyderabad‑based analytics and engineering teams to deliver production‑grade solutions at scale, ensuring quality, consistency, and speed.
• Operate within a hub‑and‑spoke model, balancing TA‑specific needs with enterprise reuse and governance.

Advance Governance, Compliance & Trust

• Implement data and AI governance (SLAs, RACI, privacy‑by‑design) in partnership with Data Governance, Legal, and Privacy.
• Ensure responsible and explainable AI, including transparency, bias monitoring, documentation, and human‑in‑the‑loop controls.
• Drive adoption through structured change management and feedback loops.

Tools, Automation & AI Products:

• Lead a Tools & Automated Solutions pod delivering reusable, production‑ready analytics (self‑service dashboards, always‑on insights, KDA pipelines).
• Define feature stores, deployment patterns, and MLOperations standards in partnership with BI&T.
• Reduce reliance on external vendors through automation, standardization, and platformization.

AI & Agentic Capability Development:

• Lead the end‑to‑end design of autonomous and semi‑autonomous AI agents, including multi‑agent architectures.
• Own the lifecycle from proof of concept → pilot → enterprise rollout → continuous optimization.
• Define and enforce AI safety, security, privacy, and ethics standards across all solutions.

Talent & Stakeholder Leadership:

• Build, coach, and develop high‑performing analytics and AI leaders in a complex, matrixed environment.
• Present complex analytics in clear, business‑first narratives to senior leadership.
• Represent Decision Science & AI in enterprise planning, governance, and omnichannel forums.

Qualifications:

• Advanced degree in Data Science, Statistics, Computer Science, Economics, or a related field is required.
• Minimum 10 years of experience in pharmaceutical commercial analytics or decision science, with ownership of MMM/MMx, KDA, and resource optimization.
• Minimum 5 years in a leadership role managing analytics teams and cross-functional projects.
• Extensive hands-on expertise in causal inference and incrementality measurement, including geo-experiments, matched-market tests, synthetic control approaches, and uplift modeling.
• Deep proficiency in advanced Bayesian, hierarchical, and econometric marketing mix modeling (MMx) methods such as adstock, distributed lag, and saturation modeling. Experienced in applying these techniques for budget allocation and channel mix optimization, operationalizing always-on MMx platforms with automated data pipelines and decision support for scalable business impact.
• Proven experience with agentic AI architectures, including multi‑agent systems, LLMs, Retrieval‑Augmented Generation (RAG), semantic layers, and real‑time analytics platforms.
• Experience launching, scaling, and operationalizing enterprise AI platforms and always‑on, agentic insights solutions, with a proven track record of embedding AI‑powered tools into daily commercial decision workflows and driving durable, organization‑wide adoption.
• Deep familiarity with pharma data assets (claims, APLD, specialty pharmacy, promotional, and digital signals).
• Demonstrated proficiency in AI governance, including risk management, security, data privacy, model monitoring, and human‑in‑the‑loop controls within regulated environments.
• Proven ability to lead cross‑functional Analytics and AI CoE teams, aligning technical delivery with business objectives.
• Experience with cloud analytics platforms (e.g., Databricks, Snowflake), MLOps, semantic layers, and BI tools.
• Working knowledge of data privacy and AI risk management requirements (e.g., HIPAA, GDPR/CCPA).

#CASA

If you come across a role that intrigues you but doesn’t perfectly line up with your resume, we encourage you to apply anyway. You could be one step away from work that will transform your life and career.

The starting compensation range(s) for this role are listed above for a full-time employee (FTE) basis. Additional incentive cash and stock opportunities (based on eligibility) may be available. The starting pay rate takes into account characteristics of the job, such as required skills, where the job is performed, the employee’s work schedule, job-related knowledge, and experience. Final, individual compensation will be decided based on demonstrated experience. 

Eligibility for specific benefits listed on our careers site may vary based on the job and location. For more on benefits, please visit https://careers.bms.com/life-at-bms/.
 

Benefit offerings are subject to the terms and conditions of the applicable plans in effect at the time and may require enrollment. Our benefits include:

• Health Coverage: Medical, pharmacy, dental, and vision care.

• Wellbeing Support: Programs such as BMS Well-Being Account, BMS Living Life Better, and Employee Assistance Programs (EAP).

• Financial Well-being and Protection: 401(k) plan, short- and long-term disability, life insurance, accident insurance, supplemental health insurance, business travel protection, personal liability protection, identity theft benefit, legal support, and survivor support.

​Work-life benefits include:

Paid Time Off

• US Exempt Employees: flexible time off (unlimited, with manager approval, 11 paid national holidays (not applicable to employees in Phoenix, AZ, Puerto Rico or Rayzebio employees)

• Phoenix, AZ, Puerto Rico and Rayzebio Exempt, Non-Exempt, Hourly Employees: 160 hours annual paid vacation for new hires with manager approval, 11 national holidays, and 3 optional holidays

Based on eligibility*, additional time off for employees may include unlimited paid sick time, up to 2 paid volunteer days per year, summer hours flexibility, leaves of absence for medical, personal, parental, caregiver, bereavement, and military needs and an annual Global Shutdown between Christmas and New Years Day.

All global employees full and part-time who are actively employed at and paid directly by BMS at the end of the calendar year are eligible to take advantage of the Global Shutdown.

*Eligibility Disclosure: The summer hours program is for United States (U.S.) office-based employees due to the unique nature of their work. Summer hours are generally not available for field sales and manufacturing operations and may also be limited for the capability centers. Employees in remote-by-design or lab-based roles may be eligible for summer hours, depending on the nature of their work, and should discuss eligibility with their manager. Employees covered under a collective bargaining agreement should consult that document to determine if they are eligible. Contractors, leased workers and other service providers are not eligible to participate in the program.

Uniquely Interesting Work, Life-changing Careers
With a single vision as inspiring as “Transforming patients’ lives through science™ ”, every BMS employee plays an integral role in work that goes far beyond ordinary. Each of us is empowered to apply our individual talents and unique perspectives in a supportive culture, promoting global participation in clinical trials, while our shared values of passion, innovation, urgency, accountability, inclusion and integrity bring out the highest potential of each of our colleagues.

On-site Protocol

BMS has an occupancy structure that determines where an employee is required to conduct their work. This structure includes site-essential, site-by-design, field-based and remote-by-design jobs. The occupancy type that you are assigned is determined by the nature and responsibilities of your role:

Site-essential roles require 100% of shifts onsite at your assigned facility. Site-by-design roles may be eligible for a hybrid work model with at least 50% onsite at your assigned facility. For these roles, onsite presence is considered an essential job function and is critical to collaboration, innovation, productivity, and a positive Company culture. For field-based and remote-by-design roles the ability to physically travel to visit customers, patients or business partners and to attend meetings on behalf of BMS as directed is an essential job function.

Supporting People with Disabilities

BMS is dedicated to ensuring that people with disabilities can excel through a transparent recruitment process, reasonable workplace accommodations/adjustments and ongoing support in their roles. Applicants can request a reasonable workplace accommodation/adjustment prior to accepting a job offer. If you require reasonable accommodations/adjustments in completing this application, or in any part of the recruitment process, direct your inquiries to adastaffingsupport@bms.com. Visit careers.bms.com/eeo-accessibility to access our complete Equal Employment Opportunity statement.

Candidate Rights

BMS will consider for employment qualified applicants with arrest and conviction records, pursuant to applicable laws in your area.

If you live in or expect to work from Los Angeles County if hired for this position, please visit this page for important additional information: https://careers.bms.com/california-residents/

Data Protection

We will never request payments, financial information, or social security numbers during our application or recruitment process. Learn more about protecting yourself at https://careers.bms.com/fraud-protection.

Any data processed in connection with role applications will be treated in accordance with applicable data privacy policies and regulations.

If you believe that the job posting is missing information required by local law or incorrect in any way, please contact BMS at TAEnablement@bms.com. Please provide the Job Title and Requisition number so we can review. Communications related to your application should not be sent to this email and you will not receive a response. Inquiries related to the status of your application should be directed to Chat with Ripley.

Working with Us
Challenging. Meaningful. Life-changing. Those aren’t words that are usually associated with a job. But working at Bristol Myers Squibb is anything but usual. Here, uniquely interesting work happens every day, in every department. From optimizing a production line to the latest breakthroughs in cell therapy, this is work that transforms the lives of patients, and the careers of those who do it. You’ll get the chance to grow and thrive through opportunities uncommon in scale and scope, alongside high-achieving teams. Take your career farther than you thought possible.

Bristol Myers Squibb recognizes the importance of balance and flexibility in our work environment. We offer a wide variety of competitive benefits, services and programs that provide our employees with the resources to pursue their goals, both at work and in their personal lives. Read more: careers.bms.com/working-with-us.

Summary:

This role will lead enterprise‑wide measurement, experimentation, and optimization across personal and non‑personal engagement, with a strong focus on media, campaign optimization and accountable for establishing standardized measurement frameworks, KPI governance, and closed‑loop insight generation that translate engagement and media activity into improved customer experience, orchestration performance, and business outcomes.

The Associate Director serves as a strategic analytics and insight leader - synthesizing campaign performance data, historical learnings, experimentation results, and decision science outputs (MMx/KDA, attribution) to generate actionable intelligence that informs campaign design, channel mix, sequencing, pacing, and in‑flight optimization.

This role plays a critical stewardship function for the Omnichannel Orchestration Engine, ensuring execution quality, orchestration effectiveness, and continuous optimization of both orchestrated and non‑orchestrated campaigns. Partnering closely with Brand Analytics, Media & Digital Marketing, Omnichannel Orchestration/Engine teams, CRM Insights Enablement, Field Analytics, BI&T, and Commercial stakeholders, the Associate Director delivers dynamic campaign optimization insights and decision frameworks that enable faster learning, more efficient media spend, and consistent measurement across brands - while operating within a highly regulated healthcare environment.

Responsibilities:

Measurement Strategy, KPI Standardization & Governance Lead

• Standardized measurement frameworks for customer experience and omnichannel performance across field and digital engagement.
• Develop campaign intelligence frameworks that synthesize historical performance, decision science outputs (MMx/KDA), and advanced analytics to inform digital campaign planning and optimization at BMS.
• Define and govern enterprise KPIs, measurement logic, metric definitions, and reporting standards to ensure consistency and scalability across brands and markets.
• Establish closed-loop measurement approaches that evaluate execution quality, orchestration effectiveness, and cross-channel coordination.

Performance Monitoring & Optimization Insights

• Oversee ongoing monitoring of engagement “health” (e.g., reach, frequency, engagement, opt-outs, execution signals) and identify early indicators of deviation or opportunity.
• Translate performance trends into actionable optimization recommendations for orchestration logic, channel utilization, workload balance, and pacing.
• Develop and maintain executive-ready dashboards and narratives that connect engagement activity to customer experience and business outcomes.

Experimentation & Incrementality (Test & Learn)

• Design and operationalize test-and-learn approaches (e.g., A/B tests, lift studies, incrementality experiments, matched control designs) to assess impact and scalability of innovations.
• Define success metrics, measurement windows, and analytical methods; ensure results are translated into decisions on what to scale, refine, or stop.
• Partner with media, CRM, and activation teams to embed experimentation learnings into ongoing and future campaign execution

Omnichannel Orchestration Engine Measurement

• Lead standardized measurement and optimization frameworks for the Omnichannel Orchestration Engine across both personal and non-personal channels, enabling always on, closed loop measurement of execution quality, orchestration effectiveness, and cross channel coordination.
• Oversee continuous monitoring of omnichannel execution health—including reach, frequency, engagement, optouts, and recommendation execution signals—and assess performance trends and early indicators of deviation.
• Translate insights into actionable optimization recommendations to improve channel mix, sequencing, pacing, workload balance, and content delivery, while providing analytical feedback to Omnichannel Engine, Salesforce, and Field Excellence partners.
• Deliver dynamic insights and decision frameworks that enable faster learning, more efficient media spend, and consistent measurement across brands.

Content, Message & Personalization Measurement

• Lead measurement of content and message performance (e.g., adoption, freshness, affinity, fatigue, segment/channel suitability).
• Enable evaluation of AI-driven personalization/NBA strategies and their impact on customer experience and downstream outcomes.
• Provide recommendations to optimize content mix, creative rotation, channel fit, and sequencing.

Stakeholder Partnership & Enablement

• Serve as a trusted analytics advisor across Marketing, Omnichannel Strategy, Field Excellence, and Commercial stakeholders.
• Facilitate regular insight feedback loops to refine targeting, orchestration pacing, and engagement strategy.
• Drive adoption of measurement standards and best practices through training, documentation, playbooks, and stakeholder enablement.

Innovation, AI & Responsible Insight Enablement

• Partner with data science, and other partners to pilot and scale advanced analytics capabilities (e.g., clustering/embeddings, pattern detection, content analysis).
• Enable responsible use of LLMs for insight generation and enablement (e.g., summarization, classification, explanation), ensuring governance, explainability, and compliance.

Qualifications:

• Bachelor’s degree in Computer Science, Data Science, Analytics, Statistics, Economics, or related quantitative field is required
• Minimum 6 years of experience in omnichannel engagement measurement, advanced analytics, or commercial insights within the pharmaceutical industry.
• Strong understanding of HCP and/or patient journeys, including channel interactions, sequencing, pacing, and message effectiveness.
• Demonstrated experience designing measurement frameworks, KPI standardization, reporting requirements, and analytics governance.
• Expertise in impact measurement methods including attribution, experimentation/incrementality, and causal inference approaches.
• Proven ability to translate analytics into clear, actionable recommendations and influence cross-functional stakeholders.
• Proficiency with Python or R for analysis/modeling and working with modern data environments.

Preferred Experience

• applying machine learning techniques, including embedding based clustering, to identify high value channel and journey patterns, content effectiveness, message fatigue, and under or oversaturated channels.
• Practical experience leveraging large language models (LLMs) as an insight and enablement layer on top of core analytics, including prompt design for classification, summarization, explanation of analytical results, and insight generation.
• Ability to validate AI generated insights with analytical rigor and business logic, ensuring explainability, trust, and compliance. Proficiency in SQL and machine learning modeling in Python (e.g., pandas, NumPy, stats models, causal libraries).

#CASA

If you come across a role that intrigues you but doesn’t perfectly line up with your resume, we encourage you to apply anyway. You could be one step away from work that will transform your life and career.

The starting compensation range(s) for this role are listed above for a full-time employee (FTE) basis. Additional incentive cash and stock opportunities (based on eligibility) may be available. The starting pay rate takes into account characteristics of the job, such as required skills, where the job is performed, the employee’s work schedule, job-related knowledge, and experience. Final, individual compensation will be decided based on demonstrated experience. 

Eligibility for specific benefits listed on our careers site may vary based on the job and location. For more on benefits, please visit https://careers.bms.com/life-at-bms/.
 

Benefit offerings are subject to the terms and conditions of the applicable plans in effect at the time and may require enrollment. Our benefits include:

• Health Coverage: Medical, pharmacy, dental, and vision care.

• Wellbeing Support: Programs such as BMS Well-Being Account, BMS Living Life Better, and Employee Assistance Programs (EAP).

• Financial Well-being and Protection: 401(k) plan, short- and long-term disability, life insurance, accident insurance, supplemental health insurance, business travel protection, personal liability protection, identity theft benefit, legal support, and survivor support.

​Work-life benefits include:

Paid Time Off

• US Exempt Employees: flexible time off (unlimited, with manager approval, 11 paid national holidays (not applicable to employees in Phoenix, AZ, Puerto Rico or Rayzebio employees)

• Phoenix, AZ, Puerto Rico and Rayzebio Exempt, Non-Exempt, Hourly Employees: 160 hours annual paid vacation for new hires with manager approval, 11 national holidays, and 3 optional holidays

Based on eligibility*, additional time off for employees may include unlimited paid sick time, up to 2 paid volunteer days per year, summer hours flexibility, leaves of absence for medical, personal, parental, caregiver, bereavement, and military needs and an annual Global Shutdown between Christmas and New Years Day.

All global employees full and part-time who are actively employed at and paid directly by BMS at the end of the calendar year are eligible to take advantage of the Global Shutdown.

*Eligibility Disclosure: The summer hours program is for United States (U.S.) office-based employees due to the unique nature of their work. Summer hours are generally not available for field sales and manufacturing operations and may also be limited for the capability centers. Employees in remote-by-design or lab-based roles may be eligible for summer hours, depending on the nature of their work, and should discuss eligibility with their manager. Employees covered under a collective bargaining agreement should consult that document to determine if they are eligible. Contractors, leased workers and other service providers are not eligible to participate in the program.

Uniquely Interesting Work, Life-changing Careers
With a single vision as inspiring as “Transforming patients’ lives through science™ ”, every BMS employee plays an integral role in work that goes far beyond ordinary. Each of us is empowered to apply our individual talents and unique perspectives in a supportive culture, promoting global participation in clinical trials, while our shared values of passion, innovation, urgency, accountability, inclusion and integrity bring out the highest potential of each of our colleagues.

On-site Protocol

BMS has an occupancy structure that determines where an employee is required to conduct their work. This structure includes site-essential, site-by-design, field-based and remote-by-design jobs. The occupancy type that you are assigned is determined by the nature and responsibilities of your role:

Site-essential roles require 100% of shifts onsite at your assigned facility. Site-by-design roles may be eligible for a hybrid work model with at least 50% onsite at your assigned facility. For these roles, onsite presence is considered an essential job function and is critical to collaboration, innovation, productivity, and a positive Company culture. For field-based and remote-by-design roles the ability to physically travel to visit customers, patients or business partners and to attend meetings on behalf of BMS as directed is an essential job function.

Supporting People with Disabilities

BMS is dedicated to ensuring that people with disabilities can excel through a transparent recruitment process, reasonable workplace accommodations/adjustments and ongoing support in their roles. Applicants can request a reasonable workplace accommodation/adjustment prior to accepting a job offer. If you require reasonable accommodations/adjustments in completing this application, or in any part of the recruitment process, direct your inquiries to adastaffingsupport@bms.com. Visit careers.bms.com/eeo-accessibility to access our complete Equal Employment Opportunity statement.

Candidate Rights

BMS will consider for employment qualified applicants with arrest and conviction records, pursuant to applicable laws in your area.

If you live in or expect to work from Los Angeles County if hired for this position, please visit this page for important additional information: https://careers.bms.com/california-residents/

Data Protection

We will never request payments, financial information, or social security numbers during our application or recruitment process. Learn more about protecting yourself at https://careers.bms.com/fraud-protection.

Any data processed in connection with role applications will be treated in accordance with applicable data privacy policies and regulations.

If you believe that the job posting is missing information required by local law or incorrect in any way, please contact BMS at TAEnablement@bms.com. Please provide the Job Title and Requisition number so we can review. Communications related to your application should not be sent to this email and you will not receive a response. Inquiries related to the status of your application should be directed to Chat with Ripley.

Working with Us
Challenging. Meaningful. Life-changing. Those aren’t words that are usually associated with a job. But working at Bristol Myers Squibb is anything but usual. Here, uniquely interesting work happens every day, in every department. From optimizing a production line to the latest breakthroughs in cell therapy, this is work that transforms the lives of patients, and the careers of those who do it. You’ll get the chance to grow and thrive through opportunities uncommon in scale and scope, alongside high-achieving teams. Take your career farther than you thought possible.

Bristol Myers Squibb recognizes the importance of balance and flexibility in our work environment. We offer a wide variety of competitive benefits, services and programs that provide our employees with the resources to pursue their goals, both at work and in their personal lives. Read more: careers.bms.com/working-with-us.

Reporting to the SVP, Neuroscience Commercialization, the U.S. Brand Lead, KarXT, Alzheimer’s Disease Psychosis (ADP), is a critical leadership role within the Neuroscience organization. This role is charged with ensuring U.S. launch readiness and the U.S. commercialization of KarXT in ADP, if approved by the FDA. This leader will be responsible for ensuring strong matrix collaboration across Brand, Global Commercial Strategy (GCS), Medical, Market Access, Sales, Legal and Business Insight & Analytics in line with the Neuroscience objectives.

What we are looking for?

We are looking for a dynamic, performance-driven leader who cultivates a team-based, collaborative, customer/externally focused environment which embraces inclusion and promotes candor, innovation, and appropriate risk taking. The U.S. Brand Lead, KarXT, ADP, will be a skilled commercial leader and an accomplished marketer with a proven track record of building high performing teams, developing talent and driving commercial success. As a key commercial leader in the U.S. organization we are looking for a leader who can contribute not only to the success of the brand but also contribute at broader business unit and enterprise level.

• The US Brand Lead will be responsible for ensuring launch success of KarXT in ADP, if approved by the FDA.
• This leader will be responsible for the development of all aspects of the U.S. KarXT ADP commercial strategy. She or He will be accountable for leading a team of talented professionals with diverse backgrounds, experiences and perspectives to support current and future indications, and managing this team with Inclusion to ensure we are enhancing our competitiveness and driving innovation for the ultimate benefit of patients. 
• Additionally, working in close partnership with the U.S. Brand Lead for Cobenfy Psychiatry, as well as, key matrix functions such as GCS, Business Insight & Analytics, Medical, Market Access, Sales, and Legal, this leader will ensure a fully aligned and integrated strategy across indications and all matrix functions to deliver a seamless launch to U.S. customers.
• The U.S. Brand Lead will have full commercial P&L ownership for the indication and accountability for delivering against all financial and forecast targets.

• MBA or other Advanced Degree Preferred. 
• Minimum of 15 years of pharmaceutical experience with a minimum of 10 years of marketing experience; Sales and marketing leadership, with P&L management preferred.
• Strong leadership skills to lead/contribute to the overall strategic planning and execution of key deliverables
• Prior Health Care Practitioner marketing experience with demonstrated expertise in customer focus, insight mining, message development and marketing analytics.
• Individual should have proven track record demonstrating breadth and depth across marketing competencies, BMS values and exemplary achievement of performance objectives.
• Proven track record of effectively and efficiently driving performance within a matrix organization with strong organizational, interpersonal, communication skills and executive collaboration required.
• Ability to develop and manage strong customer relationships
• Proven ability to navigate ambiguity and handle complexity as well as operate under pressure while leading a pioneering organization in a highly competitive market.
• Neuroscience experience strongly preferred.
• U.S. launch experience strongly preferred.
• Willing to travel up to 25%

If you come across a role that intrigues you but doesn’t perfectly line up with your resume, we encourage you to apply anyway. You could be one step away from work that will transform your life and career.

The starting compensation range(s) for this role are listed above for a full-time employee (FTE) basis. Additional incentive cash and stock opportunities (based on eligibility) may be available. The starting pay rate takes into account characteristics of the job, such as required skills, where the job is performed, the employee’s work schedule, job-related knowledge, and experience. Final, individual compensation will be decided based on demonstrated experience. 

Eligibility for specific benefits listed on our careers site may vary based on the job and location. For more on benefits, please visit https://careers.bms.com/life-at-bms/.
 

Benefit offerings are subject to the terms and conditions of the applicable plans in effect at the time and may require enrollment. Our benefits include:

• Health Coverage: Medical, pharmacy, dental, and vision care.

• Wellbeing Support: Programs such as BMS Well-Being Account, BMS Living Life Better, and Employee Assistance Programs (EAP).

• Financial Well-being and Protection: 401(k) plan, short- and long-term disability, life insurance, accident insurance, supplemental health insurance, business travel protection, personal liability protection, identity theft benefit, legal support, and survivor support.

​Work-life benefits include:

Paid Time Off

• US Exempt Employees: flexible time off (unlimited, with manager approval, 11 paid national holidays (not applicable to employees in Phoenix, AZ, Puerto Rico or Rayzebio employees)

• Phoenix, AZ, Puerto Rico and Rayzebio Exempt, Non-Exempt, Hourly Employees: 160 hours annual paid vacation for new hires with manager approval, 11 national holidays, and 3 optional holidays

Based on eligibility*, additional time off for employees may include unlimited paid sick time, up to 2 paid volunteer days per year, summer hours flexibility, leaves of absence for medical, personal, parental, caregiver, bereavement, and military needs and an annual Global Shutdown between Christmas and New Years Day.

All global employees full and part-time who are actively employed at and paid directly by BMS at the end of the calendar year are eligible to take advantage of the Global Shutdown. 

*Eligibility Disclosure: The summer hours program is for United States (U.S.) office-based employees due to the unique nature of their work. Summer hours are generally not available for field sales and manufacturing operations and may also be limited for the capability centers. Employees in remote-by-design or lab-based roles may be eligible for summer hours, depending on the nature of their work, and should discuss eligibility with their manager. Employees covered under a collective bargaining agreement should consult that document to determine if they are eligible. Contractors, leased workers and other service providers are not eligible to participate in the program.

Uniquely Interesting Work, Life-changing Careers
With a single vision as inspiring as “Transforming patients’ lives through science™ ”, every BMS employee plays an integral role in work that goes far beyond ordinary. Each of us is empowered to apply our individual talents and unique perspectives in a supportive culture, promoting global participation in clinical trials, while our shared values of passion, innovation, urgency, accountability, inclusion and integrity bring out the highest potential of each of our colleagues.

On-site Protocol

BMS has an occupancy structure that determines where an employee is required to conduct their work. This structure includes site-essential, site-by-design, field-based and remote-by-design jobs. The occupancy type that you are assigned is determined by the nature and responsibilities of your role:

Site-essential roles require 100% of shifts onsite at your assigned facility. Site-by-design roles may be eligible for a hybrid work model with at least 50% onsite at your assigned facility. For these roles, onsite presence is considered an essential job function and is critical to collaboration, innovation, productivity, and a positive Company culture. For field-based and remote-by-design roles the ability to physically travel to visit customers, patients or business partners and to attend meetings on behalf of BMS as directed is an essential job function.

Supporting People with Disabilities

BMS is dedicated to ensuring that people with disabilities can excel through a transparent recruitment process, reasonable workplace accommodations/adjustments and ongoing support in their roles. Applicants can request a reasonable workplace accommodation/adjustment prior to accepting a job offer. If you require reasonable accommodations/adjustments in completing this application, or in any part of the recruitment process, direct your inquiries to adastaffingsupport@bms.com. Visit careers.bms.com/eeo-accessibility to access our complete Equal Employment Opportunity statement.

Candidate Rights

BMS will consider for employment qualified applicants with arrest and conviction records, pursuant to applicable laws in your area.

If you live in or expect to work from Los Angeles County if hired for this position, please visit this page for important additional information: https://careers.bms.com/california-residents/

Data Protection

We will never request payments, financial information, or social security numbers during our application or recruitment process. Learn more about protecting yourself at https://careers.bms.com/fraud-protection.

Any data processed in connection with role applications will be treated in accordance with applicable data privacy policies and regulations.

If you believe that the job posting is missing information required by local law or incorrect in any way, please contact BMS at TAEnablement@bms.com. Please provide the Job Title and Requisition number so we can review. Communications related to your application should not be sent to this email and you will not receive a response. Inquiries related to the status of your application should be directed to Chat with Ripley.

Working with Us
Challenging. Meaningful. Life-changing. Those aren’t words that are usually associated with a job. But working at Bristol Myers Squibb is anything but usual. Here, uniquely interesting work happens every day, in every department. From optimizing a production line to the latest breakthroughs in cell therapy, this is work that transforms the lives of patients, and the careers of those who do it. You’ll get the chance to grow and thrive through opportunities uncommon in scale and scope, alongside high-achieving teams. Take your career farther than you thought possible.

Bristol Myers Squibb recognizes the importance of balance and flexibility in our work environment. We offer a wide variety of competitive benefits, services and programs that provide our employees with the resources to pursue their goals, both at work and in their personal lives. Read more: careers.bms.com/working-with-us.

Position Summary
Reporting to the Director, Inspection Readiness, the Associate Director will help drive the strategy for Inspection Readiness and will, on a tactical level, execute compliance and inspection support programs in a matrixed organization. This role will also work collaboratively to monitor inspection trends and identify other compliance performance indicators across the network. This role will interact and collaborate extensively with teams and leaders across the BMS network.

The Associate Director will support BMS’ GMP/GDP Inspection Readiness strategy by supporting on-site and remote assessments of BMS internal and external sites, providing real-time support, based on a risk-based approach.

Key Responsibilities
• Monitor and assess global regulatory inspection outcomes, enforcement actions, quality and compliance metrics, and external signals, leveraging these insights to anticipate regulatory expectations, shape enterprise-wide inspection readiness strategies, and drive proactive, continuous improvement.
• Cultivate and sustain strategic partnerships with External Engagement, Quality Risk Management and Operations & Performance to identify, prioritize, and drive the implementation of initiatives that advance benchmark performance in automated predictive risk. Provide oversight to ensure alignment with organizational objectives and the integration of innovative solutions across the enterprise.
• Conduct independent enterprise reviews of regulatory interactions to objectively assess communications and commitments with health authorities, ensuring consistency, identifying gaps or risks, and enabling proactive remediation.
• Serve as a subject matter expert to review and advise on regulatory notification strategies by providing expert guidance on the interpretation and application of global regulatory requirements, as required.
• Develop and maintain strong partnerships with cross-functional teams and stakeholders across the end-to-end product lifecycle, from development through commercialization, to identify, share, and implement best practices and innovative solutions that advance benchmark inspection readiness and support a culture of quality and compliance.
• Perform comprehensive on-site or remote inspection readiness assessments at BMS sites and with external partners, utilizing standardized tools and methodologies to evaluate preparedness, reduce regulatory inspection risk, and provide expert inspection support and guidance as needed.
• Ensure the appropriate preparation, execution, and follow-up of inspection readiness activities so that sites and functions are fully inspection-ready. This includes overseeing pre-inspection audits, mock interviews, training sessions, storyboard reviews, logistics coordination, and the timely escalation of critical issues.
• Partner with site Quality and Compliance teams to prepare for and manage global regulatory inspections, including supporting the creation of comprehensive written responses to inspection observations and reports.
• Ensure the effective management of the GROe program to analyze audit and inspection findings, proactively reducing inspection risk, and coordinate across the enterprise to achieve end-to-end inspection readiness. Continuously identify opportunities to enhance and improve the GROe process.
• Lead or participate in sharing best practices and lessons learned, collaborate to standardize and improve processes, and motivate teams for strong inspection performance.

Qualifications & Experience
• A minimum of seven (7) years’ experience in the Biopharm/Pharmaceutical industry with in-depth knowledge and experience in global auditing procedures and best practices.
• Bachelor’s degree in Natural Science, Pharmacy, or related fields, required.
• The candidate will have previously conducted inspections in pharmaceutical (medical device, biologics) facilities and have worked for the US Food & Drug Administration (FDA), within the past 10 years (2015-2025) in a Consumer Safety Officer (CSO) or similar role; minimum of 5 years’ experience as a CSO required.
• Demonstrated negotiation, risk management, relationship management and conflict resolution skills.
• Proven ability to understand complex processes/problems and propose alternate solutions.
• Demonstrates innovation, flexibility, open-mindedness, and adaptability to meet objectives in a rapidly changing environment with shifting priorities.
• Demonstrated ability to work in a matrixed organization with a range of technically, culturally, and geographically diverse teams and to influence areas not under direct control to achieve objectives and effectively communicate challenging goals and objectives.
• Able to complete multiple, simultaneous projects with minimal supervision and prioritize incoming work appropriately.
• Has a proven track record of working across the network to find common solutions and drive positive impact and benefits for patients.
• In-depth knowledge of Global Health Authority regulations, quality systems principles and applications to the pharmaceutical industry.
• Ability to communicate and collaborate with employees and management at all levels and through various formats (e.g. presentations, written proposals, reports, correspondence, lead meetings, face-to-face dialogue, etc.)
• Proficiency in gathering insights from data analytics and advanced analytics tools.
• Travel: up to 25%-35%, may exceed this travel requirement, if needed by the business.

#BMSBL

#LI-Hybrid

If you come across a role that intrigues you but doesn’t perfectly line up with your resume, we encourage you to apply anyway. You could be one step away from work that will transform your life and career.

The starting compensation range(s) for this role are listed above for a full-time employee (FTE) basis. Additional incentive cash and stock opportunities (based on eligibility) may be available. The starting pay rate takes into account characteristics of the job, such as required skills, where the job is performed, the employee’s work schedule, job-related knowledge, and experience. Final, individual compensation will be decided based on demonstrated experience. 

Eligibility for specific benefits listed on our careers site may vary based on the job and location. For more on benefits, please visit https://careers.bms.com/life-at-bms/.
 

Benefit offerings are subject to the terms and conditions of the applicable plans in effect at the time and may require enrollment. Our benefits include:

• Health Coverage: Medical, pharmacy, dental, and vision care.

• Wellbeing Support: Programs such as BMS Well-Being Account, BMS Living Life Better, and Employee Assistance Programs (EAP).

• Financial Well-being and Protection: 401(k) plan, short- and long-term disability, life insurance, accident insurance, supplemental health insurance, business travel protection, personal liability protection, identity theft benefit, legal support, and survivor support.

​Work-life benefits include:

Paid Time Off

• US Exempt Employees: flexible time off (unlimited, with manager approval, 11 paid national holidays (not applicable to employees in Phoenix, AZ, Puerto Rico or Rayzebio employees)

• Phoenix, AZ, Puerto Rico and Rayzebio Exempt, Non-Exempt, Hourly Employees: 160 hours annual paid vacation for new hires with manager approval, 11 national holidays, and 3 optional holidays

Based on eligibility*, additional time off for employees may include unlimited paid sick time, up to 2 paid volunteer days per year, summer hours flexibility, leaves of absence for medical, personal, parental, caregiver, bereavement, and military needs and an annual Global Shutdown between Christmas and New Years Day.

All global employees full and part-time who are actively employed at and paid directly by BMS at the end of the calendar year are eligible to take advantage of the Global Shutdown.

*Eligibility Disclosure: The summer hours program is for United States (U.S.) office-based employees due to the unique nature of their work. Summer hours are generally not available for field sales and manufacturing operations and may also be limited for the capability centers. Employees in remote-by-design or lab-based roles may be eligible for summer hours, depending on the nature of their work, and should discuss eligibility with their manager. Employees covered under a collective bargaining agreement should consult that document to determine if they are eligible. Contractors, leased workers and other service providers are not eligible to participate in the program.

Uniquely Interesting Work, Life-changing Careers
With a single vision as inspiring as “Transforming patients’ lives through science™ ”, every BMS employee plays an integral role in work that goes far beyond ordinary. Each of us is empowered to apply our individual talents and unique perspectives in a supportive culture, promoting global participation in clinical trials, while our shared values of passion, innovation, urgency, accountability, inclusion and integrity bring out the highest potential of each of our colleagues.

On-site Protocol

BMS has an occupancy structure that determines where an employee is required to conduct their work. This structure includes site-essential, site-by-design, field-based and remote-by-design jobs. The occupancy type that you are assigned is determined by the nature and responsibilities of your role:

Site-essential roles require 100% of shifts onsite at your assigned facility. Site-by-design roles may be eligible for a hybrid work model with at least 50% onsite at your assigned facility. For these roles, onsite presence is considered an essential job function and is critical to collaboration, innovation, productivity, and a positive Company culture. For field-based and remote-by-design roles the ability to physically travel to visit customers, patients or business partners and to attend meetings on behalf of BMS as directed is an essential job function.

Supporting People with Disabilities

BMS is dedicated to ensuring that people with disabilities can excel through a transparent recruitment process, reasonable workplace accommodations/adjustments and ongoing support in their roles. Applicants can request a reasonable workplace accommodation/adjustment prior to accepting a job offer. If you require reasonable accommodations/adjustments in completing this application, or in any part of the recruitment process, direct your inquiries to adastaffingsupport@bms.com. Visit careers.bms.com/eeo-accessibility to access our complete Equal Employment Opportunity statement.

Candidate Rights

BMS will consider for employment qualified applicants with arrest and conviction records, pursuant to applicable laws in your area.

If you live in or expect to work from Los Angeles County if hired for this position, please visit this page for important additional information: https://careers.bms.com/california-residents/

Data Protection

We will never request payments, financial information, or social security numbers during our application or recruitment process. Learn more about protecting yourself at https://careers.bms.com/fraud-protection.

Any data processed in connection with role applications will be treated in accordance with applicable data privacy policies and regulations.

If you believe that the job posting is missing information required by local law or incorrect in any way, please contact BMS at TAEnablement@bms.com. Please provide the Job Title and Requisition number so we can review. Communications related to your application should not be sent to this email and you will not receive a response. Inquiries related to the status of your application should be directed to Chat with Ripley.