Job Search Results
Working with Us
Challenging. Meaningful. Life-changing. Those aren’t words that are usually associated with a job. But working at Bristol Myers Squibb is anything but usual. Here, uniquely interesting work happens every day, in every department. From optimizing a production line to the latest breakthroughs in cell therapy, this is work that transforms the lives of patients, and the careers of those who do it. You’ll get the chance to grow and thrive through opportunities uncommon in scale and scope, alongside high-achieving teams. Take your career farther than you thought possible.
Bristol Myers Squibb recognizes the importance of balance and flexibility in our work environment. We offer a wide variety of competitive benefits, services and programs that provide our employees with the resources to pursue their goals, both at work and in their personal lives. Read more: careers.bms.com/working-with-us.
Summary: The Mechanical Technician is responsible for the installation, maintenance, and repair of pumping systems, including motors, centrifugal pumps, condensate pumps, fans, and any other mechanical systems requiring repair or replacement at the BMS Devens site. Their role is to ensure that all mechanical equipment operates efficiently and reliably to support critical manufacturing processes and comply with regulatory standards. The technician will work closely with engineering, facilities, and quality teams to ensure that mechanical systems meet stringent safety and product quality requirements.
Duties/Responsibilities:
- Participates in a detailed training program to develop expertise and train a cross functional team in mechanical system operations and maintenance.
- Installs, inspects, and maintains mechanical systems, including centrifugal pumps, chillers, boiler auxiliary systems, and extraction systems, and works in conjunction with a cross functional team of HVAC, plumbing and electrical technicians to provide comprehensive support in making any necessary repairs to site equipment.
- Performs diagnostics and repairs to mechanical and electrical problems in pumping equipment, heat exchangers, and other systems, ensuring minimal disruption to manufacturing operations.
- Performs routine preventive and corrective maintenance on all required mechanical systems to ensure optimal performance and compliance with GMP (Good Manufacturing Practices) standards.
- Monitors operating parameters of all pumping systems in areas such as the chiller room, boiler room, cooling towers, and all heat exchanger systems located in different areas of the BMS Devens site.
- Ability to read, interpret, and redline engineering blueprints, piping and instrumentation diagrams (P&ID), technical diagrams, and manufacturer's instructions specific to pharmaceutical environments.
- Maintains accurate documentation of work performed, including service reports, maintenance logs, and regulatory compliance records.
- Responds promptly to emergency service requests and troubleshoots problems in critical environments, such as the Boiler Room, Chiller Room, Cooling Towers, and other areas as needed.
- Ensuring that all work complies with company policies, EHS safety procedures, and regulatory requirements (FDA, OSHA, EPA).
- Collaborates with multidisciplinary teams to support facility projects, equipment upgrades, and validation/commissioning activities.
- Maintains tools, equipment, and work areas clean, organized, and safe. Daily contact with supervisory personnel for task assignment, guidance, and general management discussions. Occasional contact with other management personnel is expected in relation to specific project responsibilities.
- Daily contact with his/her supervisory staff for work assignments, coaching and general management discussions.
- Occasional contact with other line management staff relating to specific project responsibilities may be expected.
Specific Knowledge, Skills, Abilities:
- Ability to interact and communicate directly with Operations staff to minimize impact to production activities.
- Strong knowledge of Mechanical systems, components, and controls, including those used in GMP-regulated environments.
- Proficient in troubleshooting, repair, and preventive maintenance of complex Mechanical equipment.
- Ability to read and interpret technical documents, schematics, and regulatory guidelines.
- Familiarity with GMP, FDA, and other regulatory requirements for environmental controls in manufacturing.
- Excellent problem-solving, organizational, and documentation skills.
- Strong attention to detail and commitment to safety and compliance.
- Effective communication and teamwork skills.
- Ability to work independently and respond to urgent situations as needed.
- Physical ability to lift heavy equipment, work in confined spaces, work from heights, and perform tasks in various facility conditions.
- Excellent proactive attitude to learn and implement all knowledge gained, thus developing excellent work to guarantee a perfectly executed job.
- Excellent attitude for teamwork and creating a cooperative environment among all team members to achieve the department's success.
Education/Experience/ Licenses/Certifications:
- High School Diploma or equivalent.
- Minimum of 2 years of experience as a Mechanical Technician, preferably in a pharmaceutical, biotechnology, or other regulated manufacturing environment.
- Professional trade licensure a plus (HVACR and/or plumbing/pipefitter).
BMSCART
#LI-ONSITE
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If you come across a role that intrigues you but doesn’t perfectly line up with your resume, we encourage you to apply anyway. You could be one step away from work that will transform your life and career.
Compensation Overview:
The starting compensation range(s) for this role are listed above for a full-time employee (FTE) basis. Additional incentive cash and stock opportunities (based on eligibility) may be available. The starting pay rate takes into account characteristics of the job, such as required skills, where the job is performed, the employee’s work schedule, job-related knowledge, and experience. Final, individual compensation will be decided based on demonstrated experience.
Eligibility for specific benefits listed on our careers site may vary based on the job and location. For more on benefits, please visit https://careers.bms.com/life-at-bms/.
Benefit offerings are subject to the terms and conditions of the applicable plans then in effect and may include the following: Medical, pharmacy, dental and vision care. Wellbeing support such as the BMS Living Life Better program and employee assistance programs (EAP). Financial well-being resources and a 401(K). Financial protection benefits such as short- and long-term disability, life insurance, supplemental health insurance, business travel protection and survivor support. Work-life programs include paid national holidays and optional holidays, Global Shutdown Days between Christmas and New Year’s holiday, up to 120 hours of paid vacation, up to two (2) paid days to volunteer, sick time off, and summer hours flexibility. Parental, caregiver, bereavement, and military leave. Family care services such as adoption and surrogacy reimbursement, fertility/infertility benefits, support for traveling mothers, and child, elder and pet care resources. Other perks like tuition reimbursement and a recognition program.
Uniquely Interesting Work, Life-changing Careers
With a single vision as inspiring as “Transforming patients’ lives through science™ ”, every BMS employee plays an integral role in work that goes far beyond ordinary. Each of us is empowered to apply our individual talents and unique perspectives in a supportive culture, promoting global participation in clinical trials, while our shared values of passion, innovation, urgency, accountability, inclusion and integrity bring out the highest potential of each of our colleagues.
On-site Protocol
BMS has an occupancy structure that determines where an employee is required to conduct their work. This structure includes site-essential, site-by-design, field-based and remote-by-design jobs. The occupancy type that you are assigned is determined by the nature and responsibilities of your role:
Site-essential roles require 100% of shifts onsite at your assigned facility. Site-by-design roles may be eligible for a hybrid work model with at least 50% onsite at your assigned facility. For these roles, onsite presence is considered an essential job function and is critical to collaboration, innovation, productivity, and a positive Company culture. For field-based and remote-by-design roles the ability to physically travel to visit customers, patients or business partners and to attend meetings on behalf of BMS as directed is an essential job function.
Supporting People with Disabilities
BMS is dedicated to ensuring that people with disabilities can excel through a transparent recruitment process, reasonable workplace accommodations/adjustments and ongoing support in their roles. Applicants can request a reasonable workplace accommodation/adjustment prior to accepting a job offer. If you require reasonable accommodations/adjustments in completing this application, or in any part of the recruitment process, direct your inquiries to adastaffingsupport@bms.com. Visit careers.bms.com/eeo-accessibility to access our complete Equal Employment Opportunity statement.
Candidate Rights
BMS will consider for employment qualified applicants with arrest and conviction records, pursuant to applicable laws in your area.
If you live in or expect to work from Los Angeles County if hired for this position, please visit this page for important additional information: https://careers.bms.com/california-residents/
Data Protection
We will never request payments, financial information, or social security numbers during our application or recruitment process. Learn more about protecting yourself at https://careers.bms.com/fraud-protection.
Any data processed in connection with role applications will be treated in accordance with applicable data privacy policies and regulations.
Strategic Planning
Working with Us
Challenging. Meaningful. Life-changing. Those aren’t words that are usually associated with a job. But working at Bristol Myers Squibb is anything but usual. Here, uniquely interesting work happens every day, in every department. From optimizing a production line to the latest breakthroughs in cell therapy, this is work that transforms the lives of patients, and the careers of those who do it. You’ll get the chance to grow and thrive through opportunities uncommon in scale and scope, alongside high-achieving teams. Take your career farther than you thought possible.
Bristol Myers Squibb recognizes the importance of balance and flexibility in our work environment. We offer a wide variety of competitive benefits, services and programs that provide our employees with the resources to pursue their goals, both at work and in their personal lives. Read more: careers.bms.com/working-with-us.
Summary:
The Associate Director, Tagging & Taxonomy Enablement is accountable for applying and maintaining Bristol Myers Squibb’s taxonomy and tagging frameworks across the Commercialization ecosystem. This role ensures metadata standards are consistently executed to enable personalization, automation, asset discovery, measurement, and velocity across content, sales, and technical workflows.
The Associate Director manages tagging operations, tagging tools, and quality monitoring for assets supporting all Therapeutic Areas. They collaborate closely with CRM/Marketing Automation, Omnichannel Engine, Content teams, and Business Insights & Technology to ensure taxonomy alignment with system metadata, identity management, and analytics outputs.
The role drives operational excellence and continuous improvements through monitoring, issue resolution, training, and scalable solutions including AI-assisted tagging.
Responsibilities:
Implement Taxonomy & Tagging Standards Across Systems
- Apply classification standards consistently for content, audience, campaign, channel domains.
- Manage tagging libraries, versioning, metadata documentation, and accessibility
Manage Tagging Operations & Accuracy
- Oversee tagging execution workflows, quality checks, remediation, and compliance tracking
- Provide day-to-day guidance and support to tagging users
Coordinate Cross-Functional Requirements & Alignment
- Engage Marketing, Sales, Medical, Market Access, and Business Insights and Technology teams to ensure taxonomy supports priority use cases
- Facilitate tagging councils, use-case intake, and alignment workshops
Support Taxonomy Governance & Change Implementation
- Participate in taxonomy governance forums and provide operational perspectives on proposed updates
- Translate approved taxonomy changes into actionable tagging and metadata updates across CRM, CMS, MA, analytics, and downstream systems
- Maintain change-control documentation, including version history, impact assessments, and migration plans
- Coordinate rollout of changes through training, communications, SOP updates, and system testing to ensure compliance and adoption
- Monitor post-implementation adherence and resolve issues related to taxonomy changes in production environments
Enable Personalization, Automation & Insight Generation
- Ensure tags feed into segmentation logic, orchestration rules, content activation, and reporting
- Help implement auto-tagging and AI metadata enrichment models
Monitor Performance & Drive Continuous Improvement
- Define and track key metrics (e.g., discoverability, reuse rate, tag quality)
- Identify process improvements and tooling enhancements
Support Vendor/Tooling Partnerships & Budget Discipline
- Manage vendor deliverables related to tagging services and tooling
- Track operational spend and ensure value realization
Key competencies desired:
Taxonomy & Metadata Execution Expertise
- Experience running tagging operations and enforcing metadata structures
- Strong attention to detail and reliability in controlled processes
Technical Fluency with Tagging Platforms
- Knowledge of metadata structures in CRM, CMS, automation, analytics, and MDM/CDP systems
- Familiarity with AI-assisted tagging tools and API-driven metadata flow
Cross-Functional Collaboration
- Able to operationalize standards across Marketing, Sales, Medical, Market Access, and Business Insights and Technology, and content creators
- Adept at leading working groups and facilitating alignment
Governance Leadership & Decision Enablement
- Skilled in establishing and facilitating governance forums, including agenda setting, documentation, and decision capture
- Ability to translate governance decisions into clear operational actions for tagging, tooling, and metadata updates
Compliance & Quality Focus
- Ensures tagging meets regulatory and quality standards required for the Pharmaceuticals industry
- Proactive approach to data accuracy and metadata governance
User Enablement & Support
- Skilled in training, documentation, troubleshooting, and onboarding
- Communicates value of tagging clearly to drive consistent adherence
Continuous Improvement & Value Mindset
- Uses metrics to identify bottlenecks and improve tagging efficiency and outcomes
- Supports automation to reduce manual effort and improve scale
Qualifications:
- Bachelor’s degree in Information Science, Computer Science, Data Management, Business, or a related field (advanced degree preferred)
- Minimum 5+ years of experience in life sciences, pharmaceutical, or healthcare industry, including taxonomy, metadata, data management, or commercial operations
- Expertise in designing and managing enterprise taxonomies, metadata frameworks, and tag libraries
- Hands-on experience with taxonomy/tagging platforms, DAM/CMP systems, Veeva Vault PromoMats, CRM/marketing automation, or CDP/MDM platforms
- Proven experience establishing governance models, change-control processes, and operating frameworks for taxonomy & tagging standards
- Technical proficiency with metadata, ontology, classification engines, auto-tagging and AI-assisted metadata enrichment solutions
- Strong communication, training, and stakeholder engagement capabilities to drive adoption of taxonomy and tagging best practices
If you come across a role that intrigues you but doesn’t perfectly line up with your resume, we encourage you to apply anyway. You could be one step away from work that will transform your life and career.
Compensation Overview:
The starting compensation range(s) for this role are listed above for a full-time employee (FTE) basis. Additional incentive cash and stock opportunities (based on eligibility) may be available. The starting pay rate takes into account characteristics of the job, such as required skills, where the job is performed, the employee’s work schedule, job-related knowledge, and experience. Final, individual compensation will be decided based on demonstrated experience.
Eligibility for specific benefits listed on our careers site may vary based on the job and location. For more on benefits, please visit https://careers.bms.com/life-at-bms/.
Benefit offerings are subject to the terms and conditions of the applicable plans then in effect and may include the following: Medical, pharmacy, dental and vision care. Wellbeing support such as the BMS Living Life Better program and employee assistance programs (EAP). Financial well-being resources and a 401(K). Financial protection benefits such as short- and long-term disability, life insurance, supplemental health insurance, business travel protection and survivor support. Work-life programs include paid national holidays and optional holidays, Global Shutdown Days between Christmas and New Year’s holiday, up to 120 hours of paid vacation, up to two (2) paid days to volunteer, sick time off, and summer hours flexibility. Parental, caregiver, bereavement, and military leave. Family care services such as adoption and surrogacy reimbursement, fertility/infertility benefits, support for traveling mothers, and child, elder and pet care resources. Other perks like tuition reimbursement and a recognition program.
Uniquely Interesting Work, Life-changing Careers
With a single vision as inspiring as “Transforming patients’ lives through science™ ”, every BMS employee plays an integral role in work that goes far beyond ordinary. Each of us is empowered to apply our individual talents and unique perspectives in a supportive culture, promoting global participation in clinical trials, while our shared values of passion, innovation, urgency, accountability, inclusion and integrity bring out the highest potential of each of our colleagues.
On-site Protocol
BMS has an occupancy structure that determines where an employee is required to conduct their work. This structure includes site-essential, site-by-design, field-based and remote-by-design jobs. The occupancy type that you are assigned is determined by the nature and responsibilities of your role:
Site-essential roles require 100% of shifts onsite at your assigned facility. Site-by-design roles may be eligible for a hybrid work model with at least 50% onsite at your assigned facility. For these roles, onsite presence is considered an essential job function and is critical to collaboration, innovation, productivity, and a positive Company culture. For field-based and remote-by-design roles the ability to physically travel to visit customers, patients or business partners and to attend meetings on behalf of BMS as directed is an essential job function.
Supporting People with Disabilities
BMS is dedicated to ensuring that people with disabilities can excel through a transparent recruitment process, reasonable workplace accommodations/adjustments and ongoing support in their roles. Applicants can request a reasonable workplace accommodation/adjustment prior to accepting a job offer. If you require reasonable accommodations/adjustments in completing this application, or in any part of the recruitment process, direct your inquiries to adastaffingsupport@bms.com. Visit careers.bms.com/eeo-accessibility to access our complete Equal Employment Opportunity statement.
Candidate Rights
BMS will consider for employment qualified applicants with arrest and conviction records, pursuant to applicable laws in your area.
If you live in or expect to work from Los Angeles County if hired for this position, please visit this page for important additional information: https://careers.bms.com/california-residents/
Data Protection
We will never request payments, financial information, or social security numbers during our application or recruitment process. Learn more about protecting yourself at https://careers.bms.com/fraud-protection.
Any data processed in connection with role applications will be treated in accordance with applicable data privacy policies and regulations.
Business Insights and Analytics
Working with Us
Challenging. Meaningful. Life-changing. Those aren’t words that are usually associated with a job. But working at Bristol Myers Squibb is anything but usual. Here, uniquely interesting work happens every day, in every department. From optimizing a production line to the latest breakthroughs in cell therapy, this is work that transforms the lives of patients, and the careers of those who do it. You’ll get the chance to grow and thrive through opportunities uncommon in scale and scope, alongside high-achieving teams. Take your career farther than you thought possible.
Bristol Myers Squibb recognizes the importance of balance and flexibility in our work environment. We offer a wide variety of competitive benefits, services and programs that provide our employees with the resources to pursue their goals, both at work and in their personal lives. Read more: careers.bms.com/working-with-us.
Summary:
The Associate Director, Omnichannel Engine Business Product Owner, helps oversee Bristol Myers Squibb’s omnichannel orchestration and next-best-engagement engine as a key business product. This role supports the Director, Omnichannel Engine Business Product Owner, in defining and executing the product roadmap for decisioning and automation capabilities that guide actions, messages, and channel selection for each customer.
The Associate Director collaborates closely with brand and Therapeutic Area teams to translate strategies into practical engine logic, supporting scalable N=1 engagement across Oncology, Cardiovascular, Neurology, and HIV portfolios. This position partners regularly with CRM/Marketing Automation and Taxonomy & Tagging teams, as well as Business Insights and Technology, to ensure integration with closed-loop measurement. The Associate Director aids in the design, testing, and optimization of operational workflows, models, and rules, including pilots of advanced analytics. They work cross-functionally to embed the engine into business processes and drive adoption, and may manage portions of a cross functional team and vendor partners focused on configuration and operations.
This role acts as a key contributor connecting strategy, data science, technology, and frontline execution, helping ensure Bristol Myers Squibb’s omnichannel engagements are coordinated, relevant, and continuously improving.
Responsibilities:
Omnichannel Engine Product Strategy and Roadmap
- Support the Director, Omnichannel Engine Business Product Owner, in refining and executing the product vision and roadmap for the omnichannel orchestration and next-best-engagement engine.
- Help align engine strategy with commercialization goals, Therapeutic Area launch plans, and the broader omnichannel capability roadmap.
- Recommend updates to the roadmap based on business needs and new developments in analytics and AI.
Translate Brand & Therapeutic Area Strategies into Engine Logic
- Work with brand and Therapeutic Area teams to understand customer journeys, strategies, and priority actions.
- Translate strategies into business rules, triggers, eligibility logic, and prioritization frameworks within the engine.
- Ensure orchestration logic reflects field, digital, patient, and access channel nuances.
Partner with Business Insights and technology on Models and Algorithms
- Collaborate with Business Insights and Technology teams to develop, deploy, and refine predictive and prescriptive models (e.g., propensity, response, next-best-action).
- Define the operational requirements for models to run within the engine (inputs, refresh cadence, thresholds, guardrails).
- Help interpret model outputs and ensure they are translated into actionable, understandable recommendations for end users.
Design and Optimize Orchestration & Automation Workflows
- Define and maintain standard orchestration workflows that determine how recommendations are generated, prioritized, and delivered to channels.
- Partner with CRM and Marketing Automation teams to ensure recommendations are seamlessly executed across relevant systems.
- Implement and manage A/B tests, champion–challenger approaches, and other experiments to improve engine logic and outcomes.
Build and Maintain Closed-Loop Measurement
- Define closed-loop processes linking recommendations, actions taken, and customer responses back into the engine.
- Partner with Business Insights and Technology teams to design dashboards, metrics, and diagnostics for engine performance (e.g., adoption, recommendation quality, lift vs. control).
- Use insights to refine business rules, model configurations, and orchestration workflows.
Ensure Integration with Data, Platforms & Taxonomy Standards
- Work with Business Insights and Technology, and the Taxonomy & Tagging COE to ensure the engine has access to the right structured data, tags, and identifiers.
- Support integration of the engine with CRM, marketing automation, content systems, and analytics platforms via APIs and data pipelines.
- Advocate for data quality, timeliness, and standardization as foundational requirements for engine performance.
Drive Adoption, Change Management & Ways of Working
- Partner with Sales, Marketing, Medical, Market Access, and Business Insights and Technology teams to embed engine recommendations into daily operating rhythms (e.g., call planning, digital campaign planning).
- Develop training materials, playbooks, and communication plans to help users understand, trust, and act on recommendations.
- Facilitate user feedback loops to identify adoption barriers and inform future enhancements.
Manage Risk, Governance & Compliance
- Ensure that business rules and model-driven recommendations operate within compliance, legal, and regulatory guardrails for pharmaceutical promotion.
- Maintain documentation and approvals for key rules, logic changes, and model deployments.
- Coordinate with Compliance, Legal, and Medical to update logic when policies, labels, or regulations change.
Lead Team, Vendors & Budget Within Scope
- May oversee portions of a team and assigned vendor relationships related to engine activities.
- Support the Director, Omnichannel Engine Business Product Owner in tracking engine-related budget, licenses, services, and innovation efforts.
Qualifications:
- Bachelor’s degree in Business, Technology, Analytics, Health Sciences, or related field (Master’s preferred).
- Minimum 5+ years in life sciences or pharmaceutical industry, including commercial operations, analytics, or digital transformation, with at least 3 years in omnichannel strategy or orchestration.
- Practical experience with omnichannel platforms and tools (Salesforce Marketing Cloud, Veeva CRM/Engage, Adobe Experience Cloud, etc.).
- Technical proficiency in data modeling, analytics, and API integration for commercial platforms.
- Knowledge of commercial pharma data domains and syndicated datasets (IQVIA, Symphony Health).
- Experience supporting predictive modeling, AI/ML deployment in marketing contexts, and analytics-driven marketing applications.
- Demonstrated cross-functional collaboration and communication skills.
- Familiarity with governance, compliance, and regulatory requirements in US pharmaceutical commercialization.
Key competencies desired:
Omnichannel Orchestration & Decisioning Expertise
- Strong understanding of omnichannel strategies and how orchestration / NBA engines drive customer engagement.
- Experience designing or operating rules-based and model-driven decisioning systems in a commercial setting (ideally within the pharmaceutical or life sciences industry).
Data, Modeling & Analytics Fluency
- Solid grasp of predictive and prescriptive analytics concepts (propensity models, response models, recommendation systems) and new agentic concepts.
- Able to partner effectively with data scientists and analysts and translate between business questions and technical approaches.
Business Rules & Segmentation Logic
- Strong ability to define and govern business rules, segmentation, and prioritization logic that align with brand strategies and compliance requirements.
- Comfortable managing change-control processes for rules and logic updates.
Cross-Functional Collaboration & Influence
- Demonstrated ability to work with Marketing, Sales, Medical, Market Access, Business Insights and Technology, and Compliance stakeholders.
- Strong communication skills, with the ability to explain complex engine behavior and trade-offs in clear, business-relevant language.
Analytical & Results Orientation
- Uses data to evaluate engine performance, adoption, and incremental impact.
- Embraces test-and-learn approaches and iterative optimization.
Change Management & User Enablement
- Experience embedding new tools or capabilities into sales/marketing workflows.
- Skilled in training, stakeholder engagement, and driving behavioral change.
People & Vendor Leadership
- Experience leading matrixed resources in technical or analytics-heavy environments.
- Comfortable managing vendors and ensuring delivery quality against SLAs.
If you come across a role that intrigues you but doesn’t perfectly line up with your resume, we encourage you to apply anyway. You could be one step away from work that will transform your life and career.
Compensation Overview:
The starting compensation range(s) for this role are listed above for a full-time employee (FTE) basis. Additional incentive cash and stock opportunities (based on eligibility) may be available. The starting pay rate takes into account characteristics of the job, such as required skills, where the job is performed, the employee’s work schedule, job-related knowledge, and experience. Final, individual compensation will be decided based on demonstrated experience.
Eligibility for specific benefits listed on our careers site may vary based on the job and location. For more on benefits, please visit https://careers.bms.com/life-at-bms/.
Benefit offerings are subject to the terms and conditions of the applicable plans then in effect and may include the following: Medical, pharmacy, dental and vision care. Wellbeing support such as the BMS Living Life Better program and employee assistance programs (EAP). Financial well-being resources and a 401(K). Financial protection benefits such as short- and long-term disability, life insurance, supplemental health insurance, business travel protection and survivor support. Work-life programs include paid national holidays and optional holidays, Global Shutdown Days between Christmas and New Year’s holiday, up to 120 hours of paid vacation, up to two (2) paid days to volunteer, sick time off, and summer hours flexibility. Parental, caregiver, bereavement, and military leave. Family care services such as adoption and surrogacy reimbursement, fertility/infertility benefits, support for traveling mothers, and child, elder and pet care resources. Other perks like tuition reimbursement and a recognition program.
Uniquely Interesting Work, Life-changing Careers
With a single vision as inspiring as “Transforming patients’ lives through science™ ”, every BMS employee plays an integral role in work that goes far beyond ordinary. Each of us is empowered to apply our individual talents and unique perspectives in a supportive culture, promoting global participation in clinical trials, while our shared values of passion, innovation, urgency, accountability, inclusion and integrity bring out the highest potential of each of our colleagues.
On-site Protocol
BMS has an occupancy structure that determines where an employee is required to conduct their work. This structure includes site-essential, site-by-design, field-based and remote-by-design jobs. The occupancy type that you are assigned is determined by the nature and responsibilities of your role:
Site-essential roles require 100% of shifts onsite at your assigned facility. Site-by-design roles may be eligible for a hybrid work model with at least 50% onsite at your assigned facility. For these roles, onsite presence is considered an essential job function and is critical to collaboration, innovation, productivity, and a positive Company culture. For field-based and remote-by-design roles the ability to physically travel to visit customers, patients or business partners and to attend meetings on behalf of BMS as directed is an essential job function.
Supporting People with Disabilities
BMS is dedicated to ensuring that people with disabilities can excel through a transparent recruitment process, reasonable workplace accommodations/adjustments and ongoing support in their roles. Applicants can request a reasonable workplace accommodation/adjustment prior to accepting a job offer. If you require reasonable accommodations/adjustments in completing this application, or in any part of the recruitment process, direct your inquiries to adastaffingsupport@bms.com. Visit careers.bms.com/eeo-accessibility to access our complete Equal Employment Opportunity statement.
Candidate Rights
BMS will consider for employment qualified applicants with arrest and conviction records, pursuant to applicable laws in your area.
If you live in or expect to work from Los Angeles County if hired for this position, please visit this page for important additional information: https://careers.bms.com/california-residents/
Data Protection
We will never request payments, financial information, or social security numbers during our application or recruitment process. Learn more about protecting yourself at https://careers.bms.com/fraud-protection.
Any data processed in connection with role applications will be treated in accordance with applicable data privacy policies and regulations.
Strategic Planning
Working with Us
Challenging. Meaningful. Life-changing. Those aren’t words that are usually associated with a job. But working at Bristol Myers Squibb is anything but usual. Here, uniquely interesting work happens every day, in every department. From optimizing a production line to the latest breakthroughs in cell therapy, this is work that transforms the lives of patients, and the careers of those who do it. You’ll get the chance to grow and thrive through opportunities uncommon in scale and scope, alongside high-achieving teams. Take your career farther than you thought possible.
Bristol Myers Squibb recognizes the importance of balance and flexibility in our work environment. We offer a wide variety of competitive benefits, services and programs that provide our employees with the resources to pursue their goals, both at work and in their personal lives. Read more: careers.bms.com/working-with-us.
Summary:
The Director, Taxonomy & Tagging Center of Excellence (CoE) is responsible for establishing and leading the enterprise taxonomy and tagging standards, governance, and enablement capability for Bristol Myers Squibb’s Commercialization organization. This role owns the design, implementation, and continuous improvement of the classification frameworks, metadata schemas, tag libraries, and governance processes that power our omnichannel content, customer data, and engagement ecosystems.
The Director will partner with the CRM/Marketing Automation, Omnichannel Engine, Business Insights and Technology, and Worldwide Commercialization Excellence teams to ensure that taxonomy and tagging enable rapid asset discovery, personalization, automation, and performance measurement across all Therapeutic Areas. They will build the COE operating model, lead a team of taxonomy specialists, tag librarians, and tooling experts, and drive adoption of taxonomy best practices across business, BI&T, Sales, and vendor teams.
The Director will also ensure that taxonomy and tagging frameworks support integration, analytics, agentic use cases, and regulatory compliance. Through strategy, governance, training, and continuous refinement, this role ensures Bristol Myers Squibb’s omnichannel ecosystem becomes more efficient, data-rich, and scalable.
Responsibilities:
Define & Maintain Enterprise Taxonomy & Tagging Framework
- Develop a comprehensive taxonomy covering content, customer, channel, product, campaign, and engagement classifications.
- Build tagging standards and libraries to support personalization, analytics, search/discovery, and automation.
- Ensure consistency and usability of tag libraries across platforms (CRM, marketing automation, content management, analytics).
Build the Tagging COE Operating Model & Governance
- Establish the Taxonomy & Tagging Center of Excellence as a service line: policies, roles/responsibilities, governance forums, and SLA models.
- Define change-control processes for taxonomy updates, tag retirements, versioning, and business-impact assessments.
- Lead the COE team, including taxonomy architects, tag librarians, tool/platform specialists, vendor/agency partners.
Enable Omnichannel Execution, Automation & Analytics
- Partner with Omnichannel Engine and CRM/MA teams to embed taxonomy/tagging logic into workflows, user journeys, and automation.
- Ensure taxonomy supports downstream analytics, AI/ML, personalization logic, next-best-engagement, and reporting.
- Collaborate with Business Insights & Technology to align tag metadata with data models, identity resolution, and platform integrations.
Ensure Asset Discovery, Compliance & Efficiency
- Oversee tagging of content and assets (digital, field, print) to support rapid retrieval, reuse, personalization and targeting.
- Ensure tagging frameworks and asset metadata support regulatory, legal, and compliance reviews as required by pharma commercial operations.
- Drive efficiency by reducing duplication, improving asset findability, and standardizing metadata across franchises.
Drive Adoption, Training & Change Management
- Develop training programs, playbooks, and user guides for content creators, marketers, Sales, digital and vendor teams on taxonomy/tagging best practices.
- Lead stakeholder engagement and adoption initiatives to embed tagging practices into standard workflows and asset build cycles.
- Monitor usage metrics (tag compliance, reuse rate, asset search time) and refine frameworks based on feedback and performance.
Continuous Improvement & Innovation
- Monitor emerging trends in taxonomy, tagging, metadata standards, content classification and agentic use of metadata in pharma.
- Pilot tagging automation tools (auto-tagging, GenAI models, taxonomy suggestion engines) to enhance scale and speed.
- Review and refine taxonomy frameworks periodically to ensure they support evolving omnichannel strategies, channel mix, and regulatory environment.
Drive Cross-Functional, Cross-Market, and Cross-TA Alignment
- Engage Marketing, Sales, Medical, Market Access, and Global teams to understand tagging needs and operating realities
- Ensure taxonomy and tagging standards work across all therapeutic areas, as well as ex-US teams where relevant
- Maintain a unified taxonomy strategy while enabling local flexibility where justified by business value
Enable Tagging Tooling, Automation & Data Integrity
- Partner with Business Insights & Technology to select and configure taxonomy/tagging tooling within the enterprise platform ecosystem
- Pilot and operationalize auto-tagging and metadata enrichment technologies, including AI-assisted classification
- Ensure tags remain accurate and valid across their lifecycle through monitoring, automated validations, and remediation workflows
- Establish controls that prevent misclassification, duplication, or degradation of metadata over time
Build, Lead & Develop a High-Performing Taxonomy & Tagging Team
- Set performance expectations that emphasize consistency, quality, speed, and partnership with omnichannel stakeholders
- Create a culture of continuous learning, operational excellence, and metadata stewardship
- Define roles, governance interactions, and career pathways to grow future capability leaders
Qualifications:
- Bachelor’s degree in Information Science, Computer Science, Data Management, Business, or a related field (advanced degree preferred)
- Minimum 8+ years of experience in life sciences, pharmaceutical, or healthcare industry, including taxonomy, metadata, data management, or commercial operations
- Expertise in designing and managing enterprise taxonomies, metadata frameworks, and tag libraries
- Hands-on experience with taxonomy/tagging platforms, DAM/CMP systems, Veeva Vault PromoMats, CRM/marketing automation, or CDP/MDM platforms
- Proven experience establishing governance models, change-control processes, and operating frameworks for taxonomy & tagging standards
- Technical proficiency with metadata, ontology, classification engines, auto-tagging and AI-assisted metadata enrichment solutions
- Experience leading cross-functional teams, including taxonomy specialists, tag librarians, tool/platform experts, and vendors
- Track record of supporting personalization, analytics, automation, and regulatory compliance via taxonomy and tagging practices
- Strong communication, training, and stakeholder engagement capabilities to drive adoption of taxonomy and tagging best practices
Key competencies desired:
Taxonomy & Metadata Strategy
- Expertise in designing enterprise taxonomies, metadata frameworks, tag libraries, and governance models in commercial/content ecosystems.
- Strong ability to map business/marketing workflows into tag architecture and metadata schemas that support personalization, automation and analytics.
Platform Integration & Data Fluency
- Understanding of how taxonomy and tagging feed into CRM, marketing-automation, content-management, analytics, and orchestration engines.
- Ability to engage with Business Insights and Technology to ensure tags align with identity management, segmentation, master data and unified customer views.
Taxonomy & Tagging Technology Proficiency
- Strong understanding of enterprise taxonomy/tagging solutions and their configuration within content and data platforms (e.g., DAM/CMP, Veeva Vault PromoMats, CRM/MA systems, CDP/MDM environments)
- Ability to evaluate, select, and optimize tooling that supports metadata governance, asset discovery, and automation enablement
- Familiarity with auto-tagging, AI-assisted metadata enrichment, and classification engines to improve accuracy and operational efficiency
Governance & Operating Model Leadership
- Skilled at building and governing Centres of Excellence, including policies, process design, stakeholder engagement and performance measurement.
- Comfortable leading change-control frameworks, versioning models, and service-level agreements for taxonomy/tagging capabilities.
Stakeholder Engagement & Influence
- Proven ability to work cross-functionally (Marketing, Sales, Market Access, Medical, Business Insights and Technology) to align tagging practices and enforce adoption.
- Strong communication skills to explain metadata architecture and classification rules in business-friendly terms.
Change Management & Enablement
- Deep experience training and enabling teams in new ways of working around asset tagging, metadata use, and discoverability.
- Ability to drive cultural uptake of tagging discipline, tag reuse, and metadata governance in a high-volume commercial environment.
Innovation & Automation Orientation
- Awareness of new technologies (auto-tagging, GenAI models, taxonomy suggestion engines) and how they can scale tagging operations.
- Ability to pilot, evaluate and integrate new tools to improve tagging speed, accuracy, and ROI.
Operational Efficiency & Performance Focus
- Metrics-driven orientation: uses tag compliance, discovery time, reuse rate, asset search efficiency, and taxonomy usage to drive improvement.
- Strong focus on reducing waste, driving standardization, and improving the speed and quality of omnichannel activation via improved metadata/tag frameworks.
If you come across a role that intrigues you but doesn’t perfectly line up with your resume, we encourage you to apply anyway. You could be one step away from work that will transform your life and career.
Compensation Overview:
The starting compensation range(s) for this role are listed above for a full-time employee (FTE) basis. Additional incentive cash and stock opportunities (based on eligibility) may be available. The starting pay rate takes into account characteristics of the job, such as required skills, where the job is performed, the employee’s work schedule, job-related knowledge, and experience. Final, individual compensation will be decided based on demonstrated experience.
Eligibility for specific benefits listed on our careers site may vary based on the job and location. For more on benefits, please visit https://careers.bms.com/life-at-bms/.
Benefit offerings are subject to the terms and conditions of the applicable plans then in effect and may include the following: Medical, pharmacy, dental and vision care. Wellbeing support such as the BMS Living Life Better program and employee assistance programs (EAP). Financial well-being resources and a 401(K). Financial protection benefits such as short- and long-term disability, life insurance, supplemental health insurance, business travel protection and survivor support. Work-life programs include paid national holidays and optional holidays, Global Shutdown Days between Christmas and New Year’s holiday, up to 120 hours of paid vacation, up to two (2) paid days to volunteer, sick time off, and summer hours flexibility. Parental, caregiver, bereavement, and military leave. Family care services such as adoption and surrogacy reimbursement, fertility/infertility benefits, support for traveling mothers, and child, elder and pet care resources. Other perks like tuition reimbursement and a recognition program.
Uniquely Interesting Work, Life-changing Careers
With a single vision as inspiring as “Transforming patients’ lives through science™ ”, every BMS employee plays an integral role in work that goes far beyond ordinary. Each of us is empowered to apply our individual talents and unique perspectives in a supportive culture, promoting global participation in clinical trials, while our shared values of passion, innovation, urgency, accountability, inclusion and integrity bring out the highest potential of each of our colleagues.
On-site Protocol
BMS has an occupancy structure that determines where an employee is required to conduct their work. This structure includes site-essential, site-by-design, field-based and remote-by-design jobs. The occupancy type that you are assigned is determined by the nature and responsibilities of your role:
Site-essential roles require 100% of shifts onsite at your assigned facility. Site-by-design roles may be eligible for a hybrid work model with at least 50% onsite at your assigned facility. For these roles, onsite presence is considered an essential job function and is critical to collaboration, innovation, productivity, and a positive Company culture. For field-based and remote-by-design roles the ability to physically travel to visit customers, patients or business partners and to attend meetings on behalf of BMS as directed is an essential job function.
Supporting People with Disabilities
BMS is dedicated to ensuring that people with disabilities can excel through a transparent recruitment process, reasonable workplace accommodations/adjustments and ongoing support in their roles. Applicants can request a reasonable workplace accommodation/adjustment prior to accepting a job offer. If you require reasonable accommodations/adjustments in completing this application, or in any part of the recruitment process, direct your inquiries to adastaffingsupport@bms.com. Visit careers.bms.com/eeo-accessibility to access our complete Equal Employment Opportunity statement.
Candidate Rights
BMS will consider for employment qualified applicants with arrest and conviction records, pursuant to applicable laws in your area.
If you live in or expect to work from Los Angeles County if hired for this position, please visit this page for important additional information: https://careers.bms.com/california-residents/
Data Protection
We will never request payments, financial information, or social security numbers during our application or recruitment process. Learn more about protecting yourself at https://careers.bms.com/fraud-protection.
Any data processed in connection with role applications will be treated in accordance with applicable data privacy policies and regulations.
Strategic Planning
Working with Us
Challenging. Meaningful. Life-changing. Those aren’t words that are usually associated with a job. But working at Bristol Myers Squibb is anything but usual. Here, uniquely interesting work happens every day, in every department. From optimizing a production line to the latest breakthroughs in cell therapy, this is work that transforms the lives of patients, and the careers of those who do it. You’ll get the chance to grow and thrive through opportunities uncommon in scale and scope, alongside high-achieving teams. Take your career farther than you thought possible.
Bristol Myers Squibb recognizes the importance of balance and flexibility in our work environment. We offer a wide variety of competitive benefits, services and programs that provide our employees with the resources to pursue their goals, both at work and in their personal lives. Read more: careers.bms.com/working-with-us.
Summary:
The Director, Omnichannel Engine Business Product Owner is responsible for owning Bristol Myers Squibb’s omnichannel orchestration and “next best engagement” engine as a business product. This role defines and executes the product roadmap for the decisioning and automation capabilities that determine which actions, messages, and channels to deploy for each customer and when.
The Director will translate brand and Therapeutic Area strategies into the data, rules, and algorithms that power scalable, N=1 engagement across Oncology, Cardiovascular, Neurology, and HIV portfolios. They will partner closely with the CRM/Marketing Automation and Taxonomy & Tagging teams, as well as Business Insights and Technology, to ensure the engine is fully integrated and supports closed-loop measurement.
The Director will guide the design, testing, and optimization of models, rules, and workflows, including pilots of advanced analytics and agentic capabilities. They will work with Marketing, Sales, Medical, and Market Access teams to embed the engine into day-to-day ways of working and drive adoption. The Director will lead a small team and vendor partners focused on engine operations, configuration, and optimization. This role is a critical connector between strategy, data science, technology, and front-line execution, ensuring Bristol Myers Squibb’s omnichannel engagements are coordinated, relevant, and continuously improving.
Responsibilities:
Own Omnichannel Engine Product Strategy and Roadmap
- Define the product vision and roadmap for the omnichannel orchestration / next-best-engagement engine and related decisioning capabilities.
- Align engine strategy with Commercialization goals, Therapeutic Area launch plans, and the broader omnichannel capability roadmap led by the Executive Director.
- Continuously update the roadmap based on business needs, model performance, and emerging capabilities in analytics and AI.
Translate Brand & Therapeutic Area Strategies into Engine Logic
- Work with brand and Therapeutic Area teams to understand customer journeys, strategies, and priority actions.
- Translate strategies into business rules, triggers, eligibility logic, and prioritization frameworks within the engine.
- Ensure orchestration logic reflects field, digital, patient, and access channel nuances.
Partner with Business Insights and technology on Models and Algorithms
- Collaborate with Business Insights and Technology teams to develop, deploy, and refine predictive and prescriptive models (e.g., propensity, response, next-best-action).
- Define the operational requirements for models to run within the engine (inputs, refresh cadence, thresholds, guardrails).
- Help interpret model outputs and ensure they are translated into actionable, understandable recommendations for end users.
Design and Optimize Orchestration & Automation Workflows
- Define and maintain standard orchestration workflows that determine how recommendations are generated, prioritized, and delivered to channels.
- Partner with CRM and Marketing Automation teams to ensure recommendations are seamlessly executed across relevant systems.
- Implement and manage A/B tests, champion–challenger approaches, and other experiments to improve engine logic and outcomes.
Build and Maintain Closed-Loop Measurement
- Define closed-loop processes linking recommendations, actions taken, and customer responses back into the engine.
- Partner with Business Insights and Technology teams to design dashboards, metrics, and diagnostics for engine performance (e.g., adoption, recommendation quality, lift vs. control).
- Use insights to refine business rules, model configurations, and orchestration workflows.
Ensure Integration with Data, Platforms & Taxonomy Standards
- Work with Business Insights and Technology, and the Taxonomy & Tagging COE to ensure the engine has access to the right structured data, tags, and identifiers.
- Support integration of the engine with CRM, marketing automation, content systems, and analytics platforms via APIs and data pipelines.
- Advocate for data quality, timeliness, and standardization as foundational requirements for engine performance.
Drive Adoption, Change Management & Ways of Working
- Partner with Sales, Marketing, Medical, Market Access, and Business Insights and Technology teams to embed engine recommendations into daily operating rhythms (e.g., call planning, digital campaign planning).
- Develop training materials, playbooks, and communication plans to help users understand, trust, and act on recommendations.
- Facilitate user feedback loops to identify adoption barriers and inform future enhancements.
Manage Risk, Governance & Compliance
- Ensure that business rules and model-driven recommendations operate within compliance, legal, and regulatory guardrails for pharmaceutical promotion.
- Maintain documentation and approvals for key rules, logic changes, and model deployments.
- Coordinate with Compliance, Legal, and Medical to update logic when policies, labels, or regulations change.
Lead Team, Vendors & Budget Within Scope
- Manage and develop a team (and/or matrixed resources) responsible for engine configuration, testing, and optimization.
- Oversee vendor and partner relationships related to orchestration and decisioning capabilities.
- Contribute to budget planning for engine-related licenses, services, and innovation initiatives, and manage spend within agreed parameters.
Support Enterprise Omnichannel Capability Evolution
- Collaborate closely with the Executive Director, Omnichannel Capability and peer Directors (CRM & Marketing Automation; Taxonomy & Tagging COE) to ensure a cohesive omnichannel operating model.
- Provide input into enterprise omnichannel maturity assessments and roadmap discussions.
- Share best practices and learnings across TAs and markets to continually raise capability standards.
Qualifications:
- BA/BS undergraduate degree, preferably in Business, Technology, Analytics or Health Sciences is required. A master’s degree or equivalent experience is preferred.
- Minimum 8+ years in life sciences or pharmaceutical industry, with exposure to commercial operations, analytics, or digital transformation; at least 3 years focused on omnichannel strategy, orchestration, or capability enablement
- Proven expertise with omnichannel platforms and tools (e.g., Salesforce Marketing Cloud, Veeva CRM/Engage, Adobe Experience Cloud, etc.)
- Strong technical skills in data modeling, analytics, and API integration for commercial platforms
- Exceptional knowledge of commercial data domains, including Customer 360, Incentive Compensation, Claims/Payer, Omnichannel Engagement, and enterprise data assets as well as proficiency in leveraging syndicated/secondary datasets from leading vendors (IQVIA, Symphony Health, Veeva, Definitive Healthcare, AHA, AMA, Specialty Pharmacy, etc.)
- Hands-on experience with predictive modeling, and AI/ML deployment in marketing contexts
- Strong understanding of AI-driven marketing applications, including next-best-action orchestration and emerging agentic frameworks
- Experience leading cross-functional teams, tool/platform experts, and vendors
- Strong communication, training, and stakeholder engagement capabilities to drive adoption of and best practices
- Familiarity working within legal, regulatory, and privacy frameworks impacting pharmaceutical commercialization in the U.S.
Key competencies desired:
Omnichannel Orchestration & Decisioning Expertise
- Strong understanding of omnichannel strategies and how orchestration / NBA engines drive customer engagement.
- Experience designing or operating rules-based and model-driven decisioning systems in a commercial setting (ideally within the pharmaceutical or life sciences industry).
Product Ownership & Platform Mindset
- Comfortable owning an engine as a product with a defined vision, roadmap, and backlog.
- Skilled at making trade-offs between complexity, value, and time-to-market.
Data, Modeling & Analytics Fluency
- Solid grasp of predictive and prescriptive analytics concepts (propensity models, response models, recommendation systems) and new agentic concepts.
- Able to partner effectively with data scientists and analysts and translate between business questions and technical approaches.
Business Rules & Segmentation Logic
- Strong ability to define and govern business rules, segmentation, and prioritization logic that align with brand strategies and compliance requirements.
- Comfortable managing change-control processes for rules and logic updates.
Cross-Functional Collaboration & Influence
- Demonstrated ability to work with Marketing, Sales, Medical, Market Access, Business Insights and Technology, and Compliance stakeholders.
- Strong communication skills, with the ability to explain complex engine behavior and trade-offs in clear, business-relevant language.
Analytical & Results Orientation
- Uses data to evaluate engine performance, adoption, and incremental impact.
- Embraces test-and-learn approaches and iterative optimization.
Change Management & User Enablement
- Experience embedding new tools or capabilities into sales/marketing workflows.
- Skilled in training, stakeholder engagement, and driving behavioral change.
People & Vendor Leadership
- Experience leading small teams and/or matrixed resources in technical or analytics-heavy environments.
- Comfortable managing vendors and ensuring delivery quality against SLAs.
If you come across a role that intrigues you but doesn’t perfectly line up with your resume, we encourage you to apply anyway. You could be one step away from work that will transform your life and career.
Compensation Overview:
The starting compensation range(s) for this role are listed above for a full-time employee (FTE) basis. Additional incentive cash and stock opportunities (based on eligibility) may be available. The starting pay rate takes into account characteristics of the job, such as required skills, where the job is performed, the employee’s work schedule, job-related knowledge, and experience. Final, individual compensation will be decided based on demonstrated experience.
Eligibility for specific benefits listed on our careers site may vary based on the job and location. For more on benefits, please visit https://careers.bms.com/life-at-bms/.
Benefit offerings are subject to the terms and conditions of the applicable plans then in effect and may include the following: Medical, pharmacy, dental and vision care. Wellbeing support such as the BMS Living Life Better program and employee assistance programs (EAP). Financial well-being resources and a 401(K). Financial protection benefits such as short- and long-term disability, life insurance, supplemental health insurance, business travel protection and survivor support. Work-life programs include paid national holidays and optional holidays, Global Shutdown Days between Christmas and New Year’s holiday, up to 120 hours of paid vacation, up to two (2) paid days to volunteer, sick time off, and summer hours flexibility. Parental, caregiver, bereavement, and military leave. Family care services such as adoption and surrogacy reimbursement, fertility/infertility benefits, support for traveling mothers, and child, elder and pet care resources. Other perks like tuition reimbursement and a recognition program.
Uniquely Interesting Work, Life-changing Careers
With a single vision as inspiring as “Transforming patients’ lives through science™ ”, every BMS employee plays an integral role in work that goes far beyond ordinary. Each of us is empowered to apply our individual talents and unique perspectives in a supportive culture, promoting global participation in clinical trials, while our shared values of passion, innovation, urgency, accountability, inclusion and integrity bring out the highest potential of each of our colleagues.
On-site Protocol
BMS has an occupancy structure that determines where an employee is required to conduct their work. This structure includes site-essential, site-by-design, field-based and remote-by-design jobs. The occupancy type that you are assigned is determined by the nature and responsibilities of your role:
Site-essential roles require 100% of shifts onsite at your assigned facility. Site-by-design roles may be eligible for a hybrid work model with at least 50% onsite at your assigned facility. For these roles, onsite presence is considered an essential job function and is critical to collaboration, innovation, productivity, and a positive Company culture. For field-based and remote-by-design roles the ability to physically travel to visit customers, patients or business partners and to attend meetings on behalf of BMS as directed is an essential job function.
Supporting People with Disabilities
BMS is dedicated to ensuring that people with disabilities can excel through a transparent recruitment process, reasonable workplace accommodations/adjustments and ongoing support in their roles. Applicants can request a reasonable workplace accommodation/adjustment prior to accepting a job offer. If you require reasonable accommodations/adjustments in completing this application, or in any part of the recruitment process, direct your inquiries to adastaffingsupport@bms.com. Visit careers.bms.com/eeo-accessibility to access our complete Equal Employment Opportunity statement.
Candidate Rights
BMS will consider for employment qualified applicants with arrest and conviction records, pursuant to applicable laws in your area.
If you live in or expect to work from Los Angeles County if hired for this position, please visit this page for important additional information: https://careers.bms.com/california-residents/
Data Protection
We will never request payments, financial information, or social security numbers during our application or recruitment process. Learn more about protecting yourself at https://careers.bms.com/fraud-protection.
Any data processed in connection with role applications will be treated in accordance with applicable data privacy policies and regulations.
Working with Us
Challenging. Meaningful. Life-changing. Those aren’t words that are usually associated with a job. But working at Bristol Myers Squibb is anything but usual. Here, uniquely interesting work happens every day, in every department. From optimizing a production line to the latest breakthroughs in cell therapy, this is work that transforms the lives of patients, and the careers of those who do it. You’ll get the chance to grow and thrive through opportunities uncommon in scale and scope, alongside high-achieving teams. Take your career farther than you thought possible.
Bristol Myers Squibb recognizes the importance of balance and flexibility in our work environment. We offer a wide variety of competitive benefits, services and programs that provide our employees with the resources to pursue their goals, both at work and in their personal lives. Read more: careers.bms.com/working-with-us.
Summary:
The Director, Commercial Data Product Owner will implement and operationalize the commercialization data product strategy defined by the Executive Director. This role focuses on execution: translating the product roadmap into deliverables, managing backlog, linking technical teams with business owners, and ensuring commercial data products are built, deployed, and adopted effectively.
The Director will work closely with Brand, Sales, Medical, Market Access, Business Insights & Technology, and other stakeholders to ensure data products support launch readiness, customer and patient insights, and commercialization operations across Oncology and other growth areas. They will oversee the life-cycle of specific data product offerings (e.g., Customer 360, Payer 360, Incentive Comp Data Mart), ensure integration with systems, data governance, quality, and deliver business impact. The Director will manage technical workstreams, vendor relationships, and deployment timelines while ensuring adoption, training, and usage by commercialization teams. They will provide regular metrics on product performance and collaborate with analytics teams to refine and evolve products over time.
The Director will also hire, coach and develop a small team of product managers/analysts and ensure the product delivery culture supports agility, responsiveness, and commercial value.
Responsibilities:
Implement Commercialization Data Product Roadmap
- Translate the strategic roadmap into detailed delivery plans, release schedules and product backlogs.
- Work with Business Insights & Technology to align technical scope, resources, dependencies and timelines.
- Prioritize features, enhancements and technical debt based on business value, ROI and resource constraints.
Manage Product Lifecycle & Delivery
- Lead development processes for data product teams including sprint planning, backlog refinement, user-stories, acceptance criteria and release management.
- Oversee end-to-end delivery from requirements gathering to build, test, deploy and operate.
- Ensure product documentation, versioning, and support models are in place and maintained.
Stakeholder Engagement & Business Requirements Translation
- Partner with Brand, Sales, Medical, Market Access, and other commercialization stakeholders to gather requirements and define use cases.
- Translate business workflows into technical requirements, design specs and user stories.
- Maintain clear product vision and advocate for the product among stakeholders to secure alignment and adoption.
Data Integration, Quality & Governance Support
- Coordinate with Data Engineering, Architecture and Governance teams to ensure data sources (HCP, patient, claims, CRM, distribution) are integrated and fit for purpose.
- Monitor data quality, completeness, latency and usage metrics; escalate and remediate issues.
- Support the enforcement of business rules, metadata standards and governance frameworks defined at the Executive Director level.
Monitor Performance, Reliability & Operational Excellence of Data Products
- Establish and track operational KPIs for data product performance (e.g., data refresh SLAs, latency, uptime, data completeness/accuracy)
- Work with Business Insights & Technology to proactively troubleshoot technical issues, manage incidents, and coordinate root-cause analysis and prevention plans
- Ensure scalability, maintainability, and performance are considered in all enhancement requests and product decisions
- Maintain robust access controls, data security protocols, and change management procedures aligned with Bristol Myers Squibb policies and regulatory requirement
Adoption & Value Realization
- Develop and execute enablement plans including training, launch communications, user guides and dashboards for business users.
- Track usage metrics (e.g., number of users, queries/run rates, decision-impact, commercial outcomes) and report progress to leadership.
- Gather user feedback, identify barriers, and drive product refinements to increase value and adoption.
Vendor & Budget Oversight
- Manage vendors/partners responsible for build, integration, and operations of data product components; ensure SLA adherence and value delivery.
- Monitor spend related to assigned data product(s), contribute to budget planning and manage costs within agreed parameters.
- Evaluate potential technology or vendor options for future product enhancements and scalability
Qualifications:
- BA/BS undergraduate degree, preferably in Business, Technology, Analytics or Health Sciences is required. A master’s degree or equivalent experience is preferred.
- Minimum 8+ years of experience in the pharmaceutical, biotech, or healthcare industry, with significant focus on commercial operations, data product management, and leadership of large-scale initiatives
- Demonstrated expertise in creating data products, governing commercialization business rules, and advanced knowledge of data governance, compliance standards, data life-cycles, data quality, and management best practices
- Exceptional knowledge of commercial data domains, including Customer 360, Incentive Compensation, Claims/Payer, Omnichannel Engagement, and enterprise data assets as well as proficiency in leveraging syndicated/secondary datasets from leading vendors (IQVIA, Symphony Health, Veeva, Definitive Healthcare, AHA, AMA, Specialty Pharmacy, etc.)
- Strong analytical capabilities in applying data analytics, AI, and ML concepts for business operations and insights
- Expertise in master data management (MDM), data integration, technical architecture, analytics ecosystems, and enterprise CRM solutions
- Extensive hands-on experience architecting, implementing, and optimizing technical platforms, including cloud data warehousing (e.g., Snowflake, Databricks, AWS Redshift), scalable data lakes, real-time/batch data ingestion, and robust API-based integrations.
- Exceptional strategic planning skills, stakeholder engagement, and cross-functional leadership
- Demonstrated ability to manage vendor relationships, budget planning, product investments, and drive operational excellence across business and technology teams
- Strong communication, training, and stakeholder engagement capabilities to drive adoption of and best practices
- Experienced in U.S. legal, regulatory, and privacy frameworks affecting pharmaceutical commercialization; skilled at aligning data governance, policies, and controls with HIPAA, GxP, FDA, and compliance standards to support secure and compliant operations.
Key competencies desired:
Product Ownership & Technical Delivery
- Expertise in owning digital/data products as business offerings: backlog management, agile delivery, release planning, quality gate control.
- Technical fluency to engage with engineers and architects in defining system requirements, integrations and platform capabilities.
Commercialization & Customer Orientation
- Strong understanding of commercialization operations in the Pharmaceuticals industry — including Sales execution, brand planning, payer/patient journeys and lifecycle dynamics.
- Ability to translate business objectives (e.g., launches, growth in CV/Neurology/HIV) into data product features and user value.
Collaboration & Stakeholder Influence
- Excellent collaboration skills with cross-functional teams (Brand, Sales, Insights & Technology, Compliance).
- Ability to negotiate prioritizations, secure stakeholder alignment, and manage trade-offs among user needs, technical complexity and resource constraints.
Data & Analytics Fluency
- Understanding of data architecture, data integration patterns, master/data management, business rules and metadata.
- Comfortable working with analytics teams to monitor performance, derive insights, and evolve product capability over time.
Technical Architecture & Platform Integration Literacy
- Strong understanding of how data systems integrate (APIs, ETL/ELT, streaming/batch pipelines, real-time enablement)
- Able to partner effectively with architects and engineers to ensure scalability, security, and interoperability
- Comfortable making informed trade-offs between complexity, cost, and long-term platform evolution
Risk Management & Operational Discipline
- Proactively identifies risks related to data quality, availability, access controls, and regulatory exposure
- Skilled in issue triage, root-cause analysis, and implementation of preventative measures
- Maintains strong compliance mindset when handling sensitive healthcare data and commercial workflows
Change Management & Adoption Focus
- Skilled in driving user adoption, enabling business change, building training/enablement programs, and embedding new ways of working.
- Experience in linking usage to value and driving iterative enhancements based on real-world feedback and metrics.
If you come across a role that intrigues you but doesn’t perfectly line up with your resume, we encourage you to apply anyway. You could be one step away from work that will transform your life and career.
Compensation Overview:
The starting compensation range(s) for this role are listed above for a full-time employee (FTE) basis. Additional incentive cash and stock opportunities (based on eligibility) may be available. The starting pay rate takes into account characteristics of the job, such as required skills, where the job is performed, the employee’s work schedule, job-related knowledge, and experience. Final, individual compensation will be decided based on demonstrated experience.
Eligibility for specific benefits listed on our careers site may vary based on the job and location. For more on benefits, please visit https://careers.bms.com/life-at-bms/.
Benefit offerings are subject to the terms and conditions of the applicable plans then in effect and may include the following: Medical, pharmacy, dental and vision care. Wellbeing support such as the BMS Living Life Better program and employee assistance programs (EAP). Financial well-being resources and a 401(K). Financial protection benefits such as short- and long-term disability, life insurance, supplemental health insurance, business travel protection and survivor support. Work-life programs include paid national holidays and optional holidays, Global Shutdown Days between Christmas and New Year’s holiday, up to 120 hours of paid vacation, up to two (2) paid days to volunteer, sick time off, and summer hours flexibility. Parental, caregiver, bereavement, and military leave. Family care services such as adoption and surrogacy reimbursement, fertility/infertility benefits, support for traveling mothers, and child, elder and pet care resources. Other perks like tuition reimbursement and a recognition program.
Uniquely Interesting Work, Life-changing Careers
With a single vision as inspiring as “Transforming patients’ lives through science™ ”, every BMS employee plays an integral role in work that goes far beyond ordinary. Each of us is empowered to apply our individual talents and unique perspectives in a supportive culture, promoting global participation in clinical trials, while our shared values of passion, innovation, urgency, accountability, inclusion and integrity bring out the highest potential of each of our colleagues.
On-site Protocol
BMS has an occupancy structure that determines where an employee is required to conduct their work. This structure includes site-essential, site-by-design, field-based and remote-by-design jobs. The occupancy type that you are assigned is determined by the nature and responsibilities of your role:
Site-essential roles require 100% of shifts onsite at your assigned facility. Site-by-design roles may be eligible for a hybrid work model with at least 50% onsite at your assigned facility. For these roles, onsite presence is considered an essential job function and is critical to collaboration, innovation, productivity, and a positive Company culture. For field-based and remote-by-design roles the ability to physically travel to visit customers, patients or business partners and to attend meetings on behalf of BMS as directed is an essential job function.
Supporting People with Disabilities
BMS is dedicated to ensuring that people with disabilities can excel through a transparent recruitment process, reasonable workplace accommodations/adjustments and ongoing support in their roles. Applicants can request a reasonable workplace accommodation/adjustment prior to accepting a job offer. If you require reasonable accommodations/adjustments in completing this application, or in any part of the recruitment process, direct your inquiries to adastaffingsupport@bms.com. Visit careers.bms.com/eeo-accessibility to access our complete Equal Employment Opportunity statement.
Candidate Rights
BMS will consider for employment qualified applicants with arrest and conviction records, pursuant to applicable laws in your area.
If you live in or expect to work from Los Angeles County if hired for this position, please visit this page for important additional information: https://careers.bms.com/california-residents/
Data Protection
We will never request payments, financial information, or social security numbers during our application or recruitment process. Learn more about protecting yourself at https://careers.bms.com/fraud-protection.
Any data processed in connection with role applications will be treated in accordance with applicable data privacy policies and regulations.
Strategic Planning
Working with Us
Challenging. Meaningful. Life-changing. Those aren’t words that are usually associated with a job. But working at Bristol Myers Squibb is anything but usual. Here, uniquely interesting work happens every day, in every department. From optimizing a production line to the latest breakthroughs in cell therapy, this is work that transforms the lives of patients, and the careers of those who do it. You’ll get the chance to grow and thrive through opportunities uncommon in scale and scope, alongside high-achieving teams. Take your career farther than you thought possible.
Bristol Myers Squibb recognizes the importance of balance and flexibility in our work environment. We offer a wide variety of competitive benefits, services and programs that provide our employees with the resources to pursue their goals, both at work and in their personal lives. Read more: careers.bms.com/working-with-us.
Summary:
The Executive Director, Commercialization Data Business Product Owner serves as the enterprise leader for commercialization data products and business rules that enable the Commercialization organization to operate with speed, accuracy, and impact.
This role owns the strategy and roadmap for integrated data products that unlock insights for Marketing, Sales, Market Access, and Medical. The Executive Director will work closely with Therapeutic Area leaders to ensure data assets support brand strategy, launch readiness, and performance management. They are responsible for defining and governing commercial business rules that ensure consistent, compliant decision-making. This leader will manage investments and vendor partnerships to ensure high-quality solutions that scale across brands and channels. They will lead and develop a high-performing team while fostering a culture of accountability and continuous improvement.
The Executive Director is accountable for driving adoption, value realization, and operational excellence across commercial data products. They will collaborate across business and technology stakeholders to ensure seamless delivery and strong data governance. Through vision, execution, and stakeholder partnership, this role ensures that commercial data becomes a key competitive advantage for the organization.
Responsibilities:
Set Commercialization Data Product Vision & Strategy
- Define and communicate the long-term strategy and product roadmap for commercialization data assets and associated business rules
- Align roadmap to commercialization objectives, Therapeutic Area priorities, launch timelines, and enterprise data strategy
- Identify opportunities to unlock new business value through enhanced data access, integration, and intelligence
Build & Manage a Portfolio of Commercialization Data Products
- Oversee business input on core data products (e.g., Customer 360, Incentive Comp Data, Claims/Payer Data, Omnichannel Engagement Data)
- Prioritize enhancements using business value, risk, and resource capacity
- Establish business requirements for SLAs, documentation, and support models
Oversee Technical Architecture, Data Integration & Platform Evolution
- Define and maintain technical requirements for commercial data products, including data models, metadata structures, reference data, and MDM integration
- Partner with Enterprise Architecture, Data Engineering, and Solution Architects to enforce interoperability across CRM, analytics, cloud platforms, and orchestration engines
- Drive modernization initiatives including migration from legacy systems, real-time data pipelines, and API-based integration patterns
- Approve architectural decisions and technical design trade-offs that impact scalability, security, performance, and platform lifecycle
Define & Govern Commercialization Business Rules
- Own governance of commercialization business rules (e.g., segmentation logic, territory alignment, attribution, eligibility criteria)
- Lead structured change-control and stakeholder approval processes
- Ensure transparency, compliance, and auditability of business rules enterprise-wide
Partner Deeply With Therapeutic Area Leadership
- Engage Therapeutic Area leaders to define insights needs aligned to brand strategy and performance drivers
- Integrate data products into brand planning, field execution, and launch operations
- Act as a strategic advisor driving data-led decision-making
Manage Budget, Investments, Vendors & Partner Ecosystem
- Own investment planning and ongoing budget management across the product portfolio
- Optimize operating model including internal resources, external vendors, and offshore/onshore mix
- Govern vendor performance to ensure quality, compliance, and delivery expectations are met
Drive Adoption, Value Realization & Change Leadership
- Lead communication, enablement, and training strategies to drive user adoption within Commercialization
- Track Key Performance Indicators for adoption, quality, operational efficiency, and business impact
- Implement continuous improvement plans based on user feedback and performance analytics
Lead, Develop & Scale a High-Performing Team
- Hire, coach, and develop product managers and data governance experts
- Establish a strong team culture rooted in accountability, innovation, and collaboration
- Create clear role definitions, growth pathways, and talent succession plans
Qualifications:
- BA/BS undergraduate degree, preferably in Business, Technology, Analytics or Health Sciences is required. A master’s degree or equivalent experience is preferred.
- Minimum 15 years of experience in the pharmaceutical, biotech, or healthcare industry, with significant focus on commercial operations, data product management, and leadership of large-scale initiatives
- Demonstrated expertise in directing data product portfolios, governing commercialization business rules, and leading strategy within pharmaceutical environments, with advanced knowledge of data governance, compliance standards, data life-cycles, data quality, and management best practices
- Exceptional knowledge of commercial data domains, including Customer 360, Incentive Compensation, Claims/Payer, Omnichannel Engagement, and enterprise data assets as well as proficiency in leveraging syndicated/secondary datasets from leading vendors (IQVIA, Symphony Health, Veeva, Definitive Healthcare, AHA, AMA, Specialty Pharmacy)
- Strong analytical capabilities in applying data analytics, AI, and ML concepts for business operations and insights
- Expertise in master data management (MDM), data integration, technical architecture, analytics ecosystems, and enterprise CRM solutions
- Extensive hands-on experience architecting, implementing, and optimizing technical platforms, including cloud data warehousing (e.g., Snowflake, Databricks, AWS Redshift), scalable data lakes, real-time/batch data ingestion, and robust API-based integrations.
- Exceptional strategic planning skills, stakeholder engagement, and cross-functional leadership
- Demonstrated ability to manage vendor relationships, budget planning, product investments, and drive operational excellence across business and technology teams
- Strong communication, training, and stakeholder engagement capabilities to drive adoption of and best practices
- Experienced in U.S. legal, regulatory, and privacy frameworks affecting pharmaceutical commercialization; skilled at aligning data governance, policies, and controls with HIPAA, GxP, FDA, and compliance standards to support secure and compliant operations.
Key competencies desired:
Strategic & Commercial Leadership
- Applies strategic mindset grounded in deep understanding of Pharmaceutical Commercial models
- Connects data product strategy to revenue, portfolio impact, and field/market execution
Data Product Strategy & Governance
- Expertise establishing data product lifecycle, governance, and business rule standards
- Strong understanding of commercial data domains and operational dependencies
Technical Fluency
- Highly proficient in master data, data integration, CRM, engagement systems, and analytics ecosystems
- Understands and evaluates emerging tech (AI/ML, automation, data mesh) for business impact
Enterprise Data Architecture & Engineering Literacy
- Expert-level understanding of data architecture principles including data warehousing vs. data lake structures, streaming vs. batch ingestion, and operational vs. analytical data flows
- Ability to evaluate and influence architecture decisions (e.g., schema design, compute cost considerations, dependency management, DevOps/CI-CD practices)
AI / Advanced Analytics Operationalization
- Deep knowledge of how predictive and generative AI models are trained, governed, deployed, and monitored in production
- Skilled at embedding model outputs and business rules into automated workflows that drive measurable commercial outcomes (e.g., segmentation, attribution, next-best-action)
Cross-Functional Collaboration
- Demonstrates ability to lead and influence a cross-functional team
- Has a track record of fostering a collaborative environment and creating a strong rapport
- Fosters a collaborative environment and creates strong rapport
- Embraces changes and upskills teams
If you come across a role that intrigues you but doesn’t perfectly line up with your resume, we encourage you to apply anyway. You could be one step away from work that will transform your life and career.
Compensation Overview:
The starting compensation range(s) for this role are listed above for a full-time employee (FTE) basis. Additional incentive cash and stock opportunities (based on eligibility) may be available. The starting pay rate takes into account characteristics of the job, such as required skills, where the job is performed, the employee’s work schedule, job-related knowledge, and experience. Final, individual compensation will be decided based on demonstrated experience.
Eligibility for specific benefits listed on our careers site may vary based on the job and location. For more on benefits, please visit https://careers.bms.com/life-at-bms/.
Benefit offerings are subject to the terms and conditions of the applicable plans then in effect and may include the following: Medical, pharmacy, dental and vision care. Wellbeing support such as the BMS Living Life Better program and employee assistance programs (EAP). Financial well-being resources and a 401(K). Financial protection benefits such as short- and long-term disability, life insurance, supplemental health insurance, business travel protection and survivor support. Work-life programs include paid national holidays and optional holidays, Global Shutdown Days between Christmas and New Year’s holiday, up to 120 hours of paid vacation, up to two (2) paid days to volunteer, sick time off, and summer hours flexibility. Parental, caregiver, bereavement, and military leave. Family care services such as adoption and surrogacy reimbursement, fertility/infertility benefits, support for traveling mothers, and child, elder and pet care resources. Other perks like tuition reimbursement and a recognition program.
Uniquely Interesting Work, Life-changing Careers
With a single vision as inspiring as “Transforming patients’ lives through science™ ”, every BMS employee plays an integral role in work that goes far beyond ordinary. Each of us is empowered to apply our individual talents and unique perspectives in a supportive culture, promoting global participation in clinical trials, while our shared values of passion, innovation, urgency, accountability, inclusion and integrity bring out the highest potential of each of our colleagues.
On-site Protocol
BMS has an occupancy structure that determines where an employee is required to conduct their work. This structure includes site-essential, site-by-design, field-based and remote-by-design jobs. The occupancy type that you are assigned is determined by the nature and responsibilities of your role:
Site-essential roles require 100% of shifts onsite at your assigned facility. Site-by-design roles may be eligible for a hybrid work model with at least 50% onsite at your assigned facility. For these roles, onsite presence is considered an essential job function and is critical to collaboration, innovation, productivity, and a positive Company culture. For field-based and remote-by-design roles the ability to physically travel to visit customers, patients or business partners and to attend meetings on behalf of BMS as directed is an essential job function.
Supporting People with Disabilities
BMS is dedicated to ensuring that people with disabilities can excel through a transparent recruitment process, reasonable workplace accommodations/adjustments and ongoing support in their roles. Applicants can request a reasonable workplace accommodation/adjustment prior to accepting a job offer. If you require reasonable accommodations/adjustments in completing this application, or in any part of the recruitment process, direct your inquiries to adastaffingsupport@bms.com. Visit careers.bms.com/eeo-accessibility to access our complete Equal Employment Opportunity statement.
Candidate Rights
BMS will consider for employment qualified applicants with arrest and conviction records, pursuant to applicable laws in your area.
If you live in or expect to work from Los Angeles County if hired for this position, please visit this page for important additional information: https://careers.bms.com/california-residents/
Data Protection
We will never request payments, financial information, or social security numbers during our application or recruitment process. Learn more about protecting yourself at https://careers.bms.com/fraud-protection.
Any data processed in connection with role applications will be treated in accordance with applicable data privacy policies and regulations.
Working with Us
Challenging. Meaningful. Life-changing. Those aren’t words that are usually associated with a job. But working at Bristol Myers Squibb is anything but usual. Here, uniquely interesting work happens every day, in every department. From optimizing a production line to the latest breakthroughs in cell therapy, this is work that transforms the lives of patients, and the careers of those who do it. You’ll get the chance to grow and thrive through opportunities uncommon in scale and scope, alongside high-achieving teams. Take your career farther than you thought possible.
Bristol Myers Squibb recognizes the importance of balance and flexibility in our work environment. We offer a wide variety of competitive benefits, services and programs that provide our employees with the resources to pursue their goals, both at work and in their personal lives. Read more: careers.bms.com/working-with-us.
Position Summary
The Sr. Manager, Sterility Assurance, is a highly critical role and is responsible for managing Sterility Assurance which provides support to the CAR T manufacturing site. This role is responsible for supporting facility design/modifications, the aseptic process validation program, operator qualification/requalification, the gowning certification/recertification program, critical utilities sampling and testing, and overall contamination control program for the site. The Sr. Manager Sterility Assurance is responsible to act as the SME during regulatory inspections.
Duties/Responsibilities
To support final product testing and release, incoming components and materials testing and release and monitoring of the critical utilities systems.
Development and management of SOPs, forms, and methods required to support the compliant operation.
The Senior Manager, Sterility Assurance plays a critical role in ensuring the execution and support of the contamination control strategy for the facility including, but not limited to aseptic process validation, facility design and modification, gowning, critical utilities, and EMPQs. Generates, owns, and/or supports change controls, deviations, CAPAs within the eQMS system.
Support equipment, facility, and microbiological method qualifications.
Ensure the site and department objectives are met.
Manage and develop direct reports.
Onboard new materials required to support manufacturing operations.
Support manufacturing schedule and needs.
Ensure employees are properly trained and qualified to perform assigned tasks, provide performance evaluations, and support career development of direct reports.
The incumbent will be required to gown for entry into Aseptic core and supporting areas, on an as-needed basis.
The management incumbent (or designee) will be expected to be on call, to support manufacturing issues involving sampling and/or test excursions or questions during shift operations.
This job description is intended to describe the general nature and level of work being performed by the person assigned to this position.
The primary duties and responsibilities are intended to describe those functions that are essential to the performance of this job.
Occasional travel may be required.
Perform other tasks as assigned.
Qualifications
Advanced knowledge of cGMP's, FDA, USP, MHRA, BP, EP, JP, PMDA, and DEA regulations and guidelines, as related to manufacture of cell therapy products.
Advanced data integrity knowledge and practices.
Intermediate understanding of statistics, control charts, action and alert limits and data trending.
Advanced knowledge of Microbiology.
Intermediate knowledge of Good Engineering Practices and Validation Principles: URS, IQ, OQ, PQ, PVs, etc.
Advanced verbal and written communication skills.
Demonstrated critical reasoning, problem solving, troubleshooting, investigation, and decision-making skills.
Must be team-oriented and has the demonstrated ability to work cross[1]departmentally throughout the manufacturing site.
Demonstrated leadership and management skills, including establishing direction and goals, and guiding execution while fostering a team-based environment.
Advanced mentoring and coaching, influencing, negotiating and personal interaction skills.
Demonstrated resource management and planning skills.
Must be flexible and adaptable, and able to work under pressure, while meeting designated timelines.
Advanced knowledge of safety, OSHA, and EPA regulations, electrical and energized equipment (lockout/tag out), fall safety, HAZCOM, MSDS sheets, etc.
Advanced of Microsoft Word, Outlook, Excel, PowerPoint, etc.
Microbiology laboratory and/or Environmental Monitoring setting.
Experience working with cell therapy products is preferred.
2-3 years of leadership/managerial experience required.
Experience in participating and supporting regulatory audits preferred: FDA, MHRA, PMDA, etc.
Experience in working with Quality Systems preferred: SOPs, Change Control, Deviations, CAPAs, and Risk Assessments.
An equivalent combination of education and experience may substitute
If you come across a role that intrigues you but doesn’t perfectly line up with your resume, we encourage you to apply anyway. You could be one step away from work that will transform your life and career.
Compensation Overview:
The starting compensation range(s) for this role are listed above for a full-time employee (FTE) basis. Additional incentive cash and stock opportunities (based on eligibility) may be available. The starting pay rate takes into account characteristics of the job, such as required skills, where the job is performed, the employee’s work schedule, job-related knowledge, and experience. Final, individual compensation will be decided based on demonstrated experience.
Eligibility for specific benefits listed on our careers site may vary based on the job and location. For more on benefits, please visit https://careers.bms.com/life-at-bms/.
Benefit offerings are subject to the terms and conditions of the applicable plans then in effect and may include the following: Medical, pharmacy, dental and vision care. Wellbeing support such as the BMS Living Life Better program and employee assistance programs (EAP). Financial well-being resources and a 401(K). Financial protection benefits such as short- and long-term disability, life insurance, supplemental health insurance, business travel protection and survivor support. Work-life programs include paid national holidays and optional holidays, Global Shutdown Days between Christmas and New Year’s holiday, up to 120 hours of paid vacation, up to two (2) paid days to volunteer, sick time off, and summer hours flexibility. Parental, caregiver, bereavement, and military leave. Family care services such as adoption and surrogacy reimbursement, fertility/infertility benefits, support for traveling mothers, and child, elder and pet care resources. Other perks like tuition reimbursement and a recognition program.
Uniquely Interesting Work, Life-changing Careers
With a single vision as inspiring as “Transforming patients’ lives through science™ ”, every BMS employee plays an integral role in work that goes far beyond ordinary. Each of us is empowered to apply our individual talents and unique perspectives in a supportive culture, promoting global participation in clinical trials, while our shared values of passion, innovation, urgency, accountability, inclusion and integrity bring out the highest potential of each of our colleagues.
On-site Protocol
BMS has an occupancy structure that determines where an employee is required to conduct their work. This structure includes site-essential, site-by-design, field-based and remote-by-design jobs. The occupancy type that you are assigned is determined by the nature and responsibilities of your role:
Site-essential roles require 100% of shifts onsite at your assigned facility. Site-by-design roles may be eligible for a hybrid work model with at least 50% onsite at your assigned facility. For these roles, onsite presence is considered an essential job function and is critical to collaboration, innovation, productivity, and a positive Company culture. For field-based and remote-by-design roles the ability to physically travel to visit customers, patients or business partners and to attend meetings on behalf of BMS as directed is an essential job function.
Supporting People with Disabilities
BMS is dedicated to ensuring that people with disabilities can excel through a transparent recruitment process, reasonable workplace accommodations/adjustments and ongoing support in their roles. Applicants can request a reasonable workplace accommodation/adjustment prior to accepting a job offer. If you require reasonable accommodations/adjustments in completing this application, or in any part of the recruitment process, direct your inquiries to adastaffingsupport@bms.com. Visit careers.bms.com/eeo-accessibility to access our complete Equal Employment Opportunity statement.
Candidate Rights
BMS will consider for employment qualified applicants with arrest and conviction records, pursuant to applicable laws in your area.
If you live in or expect to work from Los Angeles County if hired for this position, please visit this page for important additional information: https://careers.bms.com/california-residents/
Data Protection
We will never request payments, financial information, or social security numbers during our application or recruitment process. Learn more about protecting yourself at https://careers.bms.com/fraud-protection.
Any data processed in connection with role applications will be treated in accordance with applicable data privacy policies and regulations.
Drug Dev and Preclinical Studies
Working with Us
Challenging. Meaningful. Life-changing. Those aren’t words that are usually associated with a job. But working at Bristol Myers Squibb is anything but usual. Here, uniquely interesting work happens every day, in every department. From optimizing a production line to the latest breakthroughs in cell therapy, this is work that transforms the lives of patients, and the careers of those who do it. You’ll get the chance to grow and thrive through opportunities uncommon in scale and scope, alongside high-achieving teams. Take your career farther than you thought possible.
Bristol Myers Squibb recognizes the importance of balance and flexibility in our work environment. We offer a wide variety of competitive benefits, services and programs that provide our employees with the resources to pursue their goals, both at work and in their personal lives. Read more: careers.bms.com/working-with-us.
Position Summary
Senior Manager, Biospecimen Lead is an independent contributor who will work closely with our Clinical Teams to develop and implement biospecimen management plan for BMS-sponsored Phase 1-4 clinical trials and externally acquired biospecimens. Will develop and execute asset and protocol-level biospecimen strategies and work across the organization and with BMS’s partners to implement and project manage efforts to execute these strategies. Critical to this role is the ability to provide innovative solutions to oversee timelines for specimen data delivery and thereby, enabling quick decision-making and ensuring BMS’s continuous competitive advantage. Responsible for supporting biospecimen management for assets with opportunities to contribute toward optimizing work streams cross functionally throughout the organization as it relates to biospecimens
Duties/Responsibilities
- Oversee and manage the complete lifecycle of biospecimens (collection, storage, use, and final disposition) for clinical studies with minimal to no supervision.
- Core Clinical Team member responsible for creating the Specimen Management Plan and facilitates discussions to operationalize strategy.
- Providing Shipping/sample movement and management including requests, query and inventory reports, follow up active issues with vendors, prepare sample management related reports, review/prepare tracking activities (such as vendor manifests/inventories, tissue/blood match pairing, depleted/non-viable samples, loading documents to Shared Drive folders, etc.).
- Independently reviews clinical study protocol providing comparison of vendor statement of work and biospecimen relevant sections and provide feedback.
- Performs routine vendor management responsibilities. Able to request and/or access necessary vendor/system inventory files to perform specimen tracking with minimal Data Integration with enrollment and vendor specimen inventory.
- Able to create biospecimen tracker using various tracking tools (MS Excel, Spotfire, Tableau or Polaris (if applicable)) with minimal support.
- Able to identify biospecimen related risks with support from risk library as well as de novo. Manage Critical to Quality (C2Q) processes with clinical teams. Can identify and resolve vendor related issues in addition to vendor management responsibilities.
- Exercises judgment within policy and procedure boundaries. Troubleshoots routine problems and provide mitigation proposals to stakeholders. Prioritize BOW activities during critical deadlines with little or no supervision.
- Maintain advanced working knowledge of compound and study related biospecimen requirements. Seeks knowledge beyond own area of specialty.
Reporting Relationship
- Reports to Associate Director/Director/Sr. Director, Biospecimen and Imaging Management, ICN & CP or HOCT
Qualifications
Specific Knowledge, Skills, Abilities:
- Deep knowledge of clinical biospecimen procedures and lifecycle including: collection and tracking procedures, logistics considerations, chain of custody, issue escalation/resolution and data management highly desired.
- Demonstrated clinical trial experience, healthcare/medical/laboratory or equivalent. Has developed Knowledge of the drug discovery or development process.
- Vendor experience (e.g., Central Labs, Bioanalytical, Biomarker, CROs, Biospecimen Storage Vendors, etc.).
- Makes decisions that require choosing between multiple options to resolve complex problems/issues.
- Ability to display skills for stakeholder management including conflict and change management.
- Actively participates and demonstrates the ability to independently manage projects and initiatives in addition to assigned BOW.
- Serves as SME/coach for junior staff to autonomously support trials.
- Plans, directs, and executes functional area processes for protocol related activities.
- Key participant in cross functional team meetings. Effectively communicate, create and deliver presentation/information/data to knowledgeable audiences, without supervision.
- Demonstrates "Change Agility" by accepting new tasks and effectively working in multiple different operating models.
- Demonstrates inclusion by a) ready and willing source of information for CBI colleagues b) acting as mentor to colleagues b) active listening and gathering various points of views.
- Identifies issues and suggests solutions.
- Acts as CBI and GDO "ambassador" by exhibiting general knowledge of other GDO departments and responsibilities and willingly educates stakeholders.
- Minimum of 5-6 years academic, biotech, healthcare or pharmaceutical industry experience.
- Solid understanding of clinical and biomedical research including aspects such as: GCP, GLP, CLIA, data management, risk management, and regulatory issues.
- Experience preferred but not limited to: biospecimen life-cycle/operations, biospecimen result and data flows, compliance, management, and vendor management.
Education/Experience/ Licenses/Certifications:
- Scientific degree (Associates, Bachelors, Masters, or higher), Project management or equivalent experience.
Travel:
- Travel required is minimal, 0%- 5% of time, when required per study team request to support site training or vendor due diligence activities
If you come across a role that intrigues you but doesn’t perfectly line up with your resume, we encourage you to apply anyway. You could be one step away from work that will transform your life and career.
Uniquely Interesting Work, Life-changing Careers
With a single vision as inspiring as “Transforming patients’ lives through science™ ”, every BMS employee plays an integral role in work that goes far beyond ordinary. Each of us is empowered to apply our individual talents and unique perspectives in a supportive culture, promoting global participation in clinical trials, while our shared values of passion, innovation, urgency, accountability, inclusion and integrity bring out the highest potential of each of our colleagues.
On-site Protocol
BMS has an occupancy structure that determines where an employee is required to conduct their work. This structure includes site-essential, site-by-design, field-based and remote-by-design jobs. The occupancy type that you are assigned is determined by the nature and responsibilities of your role:
Site-essential roles require 100% of shifts onsite at your assigned facility. Site-by-design roles may be eligible for a hybrid work model with at least 50% onsite at your assigned facility. For these roles, onsite presence is considered an essential job function and is critical to collaboration, innovation, productivity, and a positive Company culture. For field-based and remote-by-design roles the ability to physically travel to visit customers, patients or business partners and to attend meetings on behalf of BMS as directed is an essential job function.
Supporting People with Disabilities
BMS is dedicated to ensuring that people with disabilities can excel through a transparent recruitment process, reasonable workplace accommodations/adjustments and ongoing support in their roles. Applicants can request a reasonable workplace accommodation/adjustment prior to accepting a job offer. If you require reasonable accommodations/adjustments in completing this application, or in any part of the recruitment process, direct your inquiries to adastaffingsupport@bms.com. Visit careers.bms.com/eeo-accessibility to access our complete Equal Employment Opportunity statement.
Candidate Rights
BMS will consider for employment qualified applicants with arrest and conviction records, pursuant to applicable laws in your area.
If you live in or expect to work from Los Angeles County if hired for this position, please visit this page for important additional information: https://careers.bms.com/california-residents/
Data Protection
We will never request payments, financial information, or social security numbers during our application or recruitment process. Learn more about protecting yourself at https://careers.bms.com/fraud-protection.
Any data processed in connection with role applications will be treated in accordance with applicable data privacy policies and regulations.
Working with Us
Challenging. Meaningful. Life-changing. Those aren’t words that are usually associated with a job. But working at Bristol Myers Squibb is anything but usual. Here, uniquely interesting work happens every day, in every department. From optimizing a production line to the latest breakthroughs in cell therapy, this is work that transforms the lives of patients, and the careers of those who do it. You’ll get the chance to grow and thrive through opportunities uncommon in scale and scope, alongside high-achieving teams. Take your career farther than you thought possible.
Bristol Myers Squibb recognizes the importance of balance and flexibility in our work environment. We offer a wide variety of competitive benefits, services and programs that provide our employees with the resources to pursue their goals, both at work and in their personal lives. Read more: careers.bms.com/working-with-us.
The Therapeutic Area Partner (TAP) in Israel will deliver results aligned with Oncology brands and company goals, ensuring commercial success through strategic thinking, strong project management, and leveraging previous marketing experience. The TAP will prepare, coordinate, and execute Brand Plan and Tactical Plan, liaising cross-functionally with local teams such as medical, field access, and sales to ensure implementation; lead brand strategy and drive marketing activities across all functions to ensure that results are achieved; stay up-to-date on the product/indication-related data and develop strategy and tactics to effectively communicate the treatment value.
Unsolicited Responses on HCP questions on preregistered products/indication:
Manage and respond to unsolicited off-label inquiries in compliance with regulatory standards and BMS SOPs.
Provide accurate and balanced information regarding off-label uses, ensuring that responses are scientifically sound and aligned with company policies.
Collaborate with medical teams to ensure that off-label communications requiring more comprehensive replies are referred to the medical team. This includes providing initial responses and then directing deeper, more complex inquiries to medical team to respond.
Stay informed about the latest research and developments related to off label uses to provide up-to-date information.
Key Responsibilities:
Strategic Planning: Deliver results aligned with Oncology brands and company goals, ensuring commercial success through strategic thinking, strong project management, and leveraging previous marketing experience.
Brand and Tactical Plan Execution: Prepare, coordinate, and execute Brand Plan and Tactical Plan, liaising cross-functionally with local teams such as medical, field access, and sales to ensure implementation.
Brand Strategy Leadership: Lead brand strategy and drive marketing activities across all functions to achieve desired results.
Market Analysis: Assess and analyze the marketplace to develop a clear understanding of both internal and external environments.
Data Interpretation: Analyze data from various sources to shape brand decisions and develop effective business plans.
Marketing Projects: Engage in marketing projects from start to finish, including company events and congress participation.
Innovative Channels: Leverage innovative channels to target customer segments.
Customer facing: Provide field support and engage with HCPs, seek feedback following Oncology activities to understand customer needs and develop action plans to address these needs.
Relationship Building: Build relationships with all functions impacted on the business environment (internal and external) and be an active member of Brand Team meetings.
Business Environment: Build and maintain a robust business environment for BMS in the Oncology area, collaborating with marketing, medical, and market access teams.
Field Force Support: Actively support the field force to ensure plans are implemented flawlessly and commitments are acted upon.
Strategy Collaboration: Work closely with the Medical Advisor to drive strategy.
Market Access Liaison: Liaise with the Market Access team on value, pricing, access stakeholder communications, etc and provide support and insights.
Patient Models and Forecasts: Develop patient models and sales forecasts.
Compliance: Ensure full compliance with relevant laws, regulations, and BMS standards of business conduct and ethics.
Unsolicited Off-Label Responses: Manage and respond to unsolicited off-label inquiries, ensuring compliance with regulatory standards and BMS SOPs.
Qualifications & Experience:
Life Sciences Degree
Demonstrated ability to establish and maintain effective relationships, build trust and credibility with customers, meet their needs, identify and address their concerns.
Communicate clearly, openly and concisely
Balances multiplicity of demands on role in a responsive, professional manner.
Experience in oncology is preferred.
#LI-REMOTE
If you come across a role that intrigues you but doesn’t perfectly line up with your resume, we encourage you to apply anyway. You could be one step away from work that will transform your life and career.
Uniquely Interesting Work, Life-changing Careers
With a single vision as inspiring as “Transforming patients’ lives through science™ ”, every BMS employee plays an integral role in work that goes far beyond ordinary. Each of us is empowered to apply our individual talents and unique perspectives in a supportive culture, promoting global participation in clinical trials, while our shared values of passion, innovation, urgency, accountability, inclusion and integrity bring out the highest potential of each of our colleagues.
On-site Protocol
BMS has an occupancy structure that determines where an employee is required to conduct their work. This structure includes site-essential, site-by-design, field-based and remote-by-design jobs. The occupancy type that you are assigned is determined by the nature and responsibilities of your role:
Site-essential roles require 100% of shifts onsite at your assigned facility. Site-by-design roles may be eligible for a hybrid work model with at least 50% onsite at your assigned facility. For these roles, onsite presence is considered an essential job function and is critical to collaboration, innovation, productivity, and a positive Company culture. For field-based and remote-by-design roles the ability to physically travel to visit customers, patients or business partners and to attend meetings on behalf of BMS as directed is an essential job function.
Supporting People with Disabilities
BMS is dedicated to ensuring that people with disabilities can excel through a transparent recruitment process, reasonable workplace accommodations/adjustments and ongoing support in their roles. Applicants can request a reasonable workplace accommodation/adjustment prior to accepting a job offer. If you require reasonable accommodations/adjustments in completing this application, or in any part of the recruitment process, direct your inquiries to adastaffingsupport@bms.com. Visit careers.bms.com/eeo-accessibility to access our complete Equal Employment Opportunity statement.
Candidate Rights
BMS will consider for employment qualified applicants with arrest and conviction records, pursuant to applicable laws in your area.
If you live in or expect to work from Los Angeles County if hired for this position, please visit this page for important additional information: https://careers.bms.com/california-residents/
Data Protection
We will never request payments, financial information, or social security numbers during our application or recruitment process. Learn more about protecting yourself at https://careers.bms.com/fraud-protection.
Any data processed in connection with role applications will be treated in accordance with applicable data privacy policies and regulations.