Working with Us
Challenging. Meaningful. Life-changing. Those aren’t words that are usually associated with a job. But working at Bristol Myers Squibb is anything but usual. Here, uniquely interesting work happens every day, in every department. From optimizing a production line to the latest breakthroughs in cell therapy, this is work that transforms the lives of patients, and the careers of those who do it. You’ll get the chance to grow and thrive through opportunities uncommon in scale and scope, alongside high-achieving teams. Take your career farther than you thought possible.

Bristol Myers Squibb recognizes the importance of balance and flexibility in our work environment. We offer a wide variety of competitive benefits, services and programs that provide our employees with the resources to pursue their goals, both at work and in their personal lives. Read more: careers.bms.com/working-with-us.

If you come across a role that intrigues you but doesn’t perfectly line up with your resume, we encourage you to apply anyway. You could be one step away from work that will transform your life and career.

The starting compensation range(s) for this role are listed above for a full-time employee (FTE) basis. Additional incentive cash and stock opportunities (based on eligibility) may be available. The starting pay rate takes into account characteristics of the job, such as required skills, where the job is performed, the employee’s work schedule, job-related knowledge, and experience. Final, individual compensation will be decided based on demonstrated experience. 

Eligibility for specific benefits listed on our careers site may vary based on the job and location. For more on benefits, please visit https://careers.bms.com/life-at-bms/.
 

Benefit offerings are subject to the terms and conditions of the applicable plans in effect at the time and may require enrollment. Our benefits include:

• Health Coverage: Medical, pharmacy, dental, and vision care.

• Wellbeing Support: Programs such as BMS Well-Being Account, BMS Living Life Better, and Employee Assistance Programs (EAP).

• Financial Well-being and Protection: 401(k) plan, short- and long-term disability, life insurance, accident insurance, supplemental health insurance, business travel protection, personal liability protection, identity theft benefit, legal support, and survivor support.

​Work-life benefits include:

Paid Time Off

• US Exempt Employees: flexible time off (unlimited, with manager approval, 11 paid national holidays (not applicable to employees in Phoenix, AZ, Puerto Rico or Rayzebio employees)

• Phoenix, AZ, Puerto Rico and Rayzebio Exempt, Non-Exempt, Hourly Employees: 160 hours annual paid vacation for new hires with manager approval, 11 national holidays, and 3 optional holidays

Based on eligibility*, additional time off for employees may include unlimited paid sick time, up to 2 paid volunteer days per year, summer hours flexibility, leaves of absence for medical, personal, parental, caregiver, bereavement, and military needs and an annual Global Shutdown between Christmas and New Years Day.

All global employees full and part-time who are actively employed at and paid directly by BMS at the end of the calendar year are eligible to take advantage of the Global Shutdown. 

*Eligibility Disclosure: The summer hours program is for United States (U.S.) office-based employees due to the unique nature of their work. Summer hours are generally not available for field sales and manufacturing operations and may also be limited for the capability centers. Employees in remote-by-design or lab-based roles may be eligible for summer hours, depending on the nature of their work, and should discuss eligibility with their manager. Employees covered under a collective bargaining agreement should consult that document to determine if they are eligible. Contractors, leased workers and other service providers are not eligible to participate in the program.

Uniquely Interesting Work, Life-changing Careers
With a single vision as inspiring as “Transforming patients’ lives through science™ ”, every BMS employee plays an integral role in work that goes far beyond ordinary. Each of us is empowered to apply our individual talents and unique perspectives in a supportive culture, promoting global participation in clinical trials, while our shared values of passion, innovation, urgency, accountability, inclusion and integrity bring out the highest potential of each of our colleagues.

On-site Protocol

BMS has an occupancy structure that determines where an employee is required to conduct their work. This structure includes site-essential, site-by-design, field-based and remote-by-design jobs. The occupancy type that you are assigned is determined by the nature and responsibilities of your role:

Site-essential roles require 100% of shifts onsite at your assigned facility. Site-by-design roles may be eligible for a hybrid work model with at least 50% onsite at your assigned facility. For these roles, onsite presence is considered an essential job function and is critical to collaboration, innovation, productivity, and a positive Company culture. For field-based and remote-by-design roles the ability to physically travel to visit customers, patients or business partners and to attend meetings on behalf of BMS as directed is an essential job function.

Supporting People with Disabilities

BMS is dedicated to ensuring that people with disabilities can excel through a transparent recruitment process, reasonable workplace accommodations/adjustments and ongoing support in their roles. Applicants can request a reasonable workplace accommodation/adjustment prior to accepting a job offer. If you require reasonable accommodations/adjustments in completing this application, or in any part of the recruitment process, direct your inquiries to adastaffingsupport@bms.com. Visit careers.bms.com/eeo-accessibility to access our complete Equal Employment Opportunity statement.

Candidate Rights

BMS will consider for employment qualified applicants with arrest and conviction records, pursuant to applicable laws in your area.

If you live in or expect to work from Los Angeles County if hired for this position, please visit this page for important additional information: https://careers.bms.com/california-residents/

Data Protection

We will never request payments, financial information, or social security numbers during our application or recruitment process. Learn more about protecting yourself at https://careers.bms.com/fraud-protection.

Any data processed in connection with role applications will be treated in accordance with applicable data privacy policies and regulations.

If you believe that the job posting is missing information required by local law or incorrect in any way, please contact BMS at TAEnablement@bms.com. Please provide the Job Title and Requisition number so we can review. Communications related to your application should not be sent to this email and you will not receive a response. Inquiries related to the status of your application should be directed to Chat with Ripley.

Working with Us
Challenging. Meaningful. Life-changing. Those aren’t words that are usually associated with a job. But working at Bristol Myers Squibb is anything but usual. Here, uniquely interesting work happens every day, in every department. From optimizing a production line to the latest breakthroughs in cell therapy, this is work that transforms the lives of patients, and the careers of those who do it. You’ll get the chance to grow and thrive through opportunities uncommon in scale and scope, alongside high-achieving teams. Take your career farther than you thought possible.

Bristol Myers Squibb recognizes the importance of balance and flexibility in our work environment. We offer a wide variety of competitive benefits, services and programs that provide our employees with the resources to pursue their goals, both at work and in their personal lives. Read more: careers.bms.com/working-with-us.

The primary role of the Medical Science Liaison (MSL) is to engage in meaningful peer-to-peer scientific dialogue with healthcare system leaders such as Regional Thought Leaders (RTLs) and National Thought Leaders (NTLs) within a defined geography to translate science into patient care.

The MSL captures medical insights and acts as a clinical & scientific advisor to BMS-internal cross-functional partners.  Ensures applicable interactions are aligned with enterprise and medical strategies and ultimately serve to ensure patients have access to BMS medicines through their efforts to ensure the medical community is fully apprised of their safe and effective use. Additionally, the MSL will work with medical community to address other pertinent scientific related questions not limited to approved assets and indications.  MSL engagement with HCPs is focused on peri-launch activities or according to lifecycle needs of the brand. 

The MSL will engage in educational dialogue with relevant HCPs and share relevant clinical evidence and information based on the physicians’ needs and in accordance with the field medical plan. The MSL will also be responsible for serving on a scheduled, standing basis as “Medical on Call” - virtually engaging treating physicians in the community, facilitated by their commercial counterpart, TAS (Therapeutic Area Specialist), to answer unsolicited off-label and technically complex questions in real time.

This role is field-based, and it is anticipated that the employee will spend >90% of the time in the field interacting with external stakeholders, including investigators and clinical thought leaders, while also supporting internal stakeholders and continuing to maintain a high level of therapeutic expertise.

Develops trusted relationships with appropriate academic and community Thought Leaders (TLs) in Oncology through high-quality peer-to-peer scientific dialogue in both proactive and reactive settings. The MSL will use various channels for interactions (1:1, group presentations, virtual, etc.)

Medical engagement:

- Effectively collaborates and engages in scientific dialogue with TLs to gain insights on clinical landscape to ensure development of a medical plan that is both product/disease area focused and translates into effective launch.

- Proactively engages in scientific and clinical conversation to ensure development of a medical plan that is both product/disease area focused and translates into effective launch and Lice Cycle Management (LCM) activities.

 - Engages with medical societies and PAGs (Patient Advocacy Groups) as appropriate (with Corporate Affairs).

 - Provides training for external speakers as needed.

- Provides medical support to address unsolicited HCP questions in real-time, both in face-to-face interactions and through the Medical on Call virtual capability.

- Develops credible connections with key Thought Leaders (TLs) in Oncology through high-quality peer-to-peer scientific dialogue.

- Appropriately document and achieve annual goals 

- Leverages digital capabilities to enhance medical engagement

Clinical Trial engagement:

- Provides recommendations and insights to clinical development team on study feasibilities within the therapeutic area based on knowledge of the field and through direct contacts with potential investigators, as agreed with home office medical and R&D.

 - Liaises with key large accounts to understand clinical barriers to patient access and ensuring equity in access to clinical trials.

 - Leads major evidence read-outs with clinical trial investigators e.g., Ph3 top-line data.

- Support Interventional and Non-Interventional Research (NIR) studies (e.g. identification and assessment of potential study sites) to facilitate patient recruitment and/or discussions around the safe and effective use of BMS investigational products, as agreed with home office medical and R&D and as defined by the study scope document.

- Provide recommendations and insights to clinical development team on study and site feasibilities within the therapeutic area based on knowledge of the field and through direct contacts with potential investigators, as agreed with home office medical and R&D.

- Support HCPs in the ISR submission and execution process and study follow-up as agreed upon with home office medical and R&D.

- Ensure that BMS Pharmacovigilance procedural documents are understood and applied by investigators of local studies, and alert appropriate BMS personnel to any identified Adverse Events.

- Medical Degree, Life Science Degree or equivalent (e.g., MD, PhD, MS, MPH, Pharmacist, etc)

-Strong Oncology experience required:
      * scientific or clinical disease area knowledge, patient treatment trends, clinical landscape
      * pharmaceutical industry including compliance and regulatory guidelines

-Previous MSL experience is highly desirable

- Understanding of scientific publications
      * clinical trial design and process
      * understanding of national and regional healthcare and access environment.

- Working in a scientific and/or clinical research environment. Field medical expertise preferred.

- Deep understanding of TL environment and needs.

• Scientific Agility

- Ability to engage in a dialogue about data in a compelling, fair and balanced way and explain in a manner that resonates with TLs/HCPs

- Expert knowledge of clinical practice and evolving healthcare delivery models.

- Ability to understand and critically appraise scientific publications.

- Knowledge of clinical trial design and methodology, including Good Clinical Practices and ethical, governmental, and regulatory requirements.

- Understands treatment paradigms, competitive landscape and can frame information in a convincing and compliant way that resonates with physicians.

- Excellent communication and presentation skills to articulate scientific and clinical data in an easy-to-understand manner to help HCPs best serve their patients.

- Has a strong learning mindset and passion for science. Prioritizes staying current with the latest data.

• Patient centricity

- Understands the patient journey and experience.

- Has a patient-focused mindset.

• Customer-focused/enterprise mindset

- Understands overall enterprise objectives and prioritization.

- Winning Mindset: results-oriented, positive, resilient attitude, able to quickly adapt in an ever-changing environment.

- Willingness to embrace new ways of working and technological tools.

- Demonstrated ability to drive organizational performance.

- Experience identifying, engaging, and cultivating relationships with HCPs.

- Demonstrated ability to influence matrix organization and problem-solving mentality.

• Analytical Capability:

- Ability to analyze data, such as market trends, and HCP preferences. Data-driven insights help them strategize and target their efforts effectively.

- Ability to segment HCPs based on their preferences and other relevant factors. This helps them tailor their communication and proactive presentations to suit individual HCP needs.

- Ability to derive actionable insights from data and analytics(internally, CE^3 analytics engine).

- Providing feedback proactively to enable continuous improvement of technology and tools like CE^3.

• Technological Agility:

- Understanding, adapting, and effectively using technology in various aspects of healthcare business and interacting with HCPs.

- Utilizing various digital communication channels such as emails, instant messaging apps, and video conferencing to stay in touch with healthcare professionals, colleagues, and clients. This enables them to respond promptly to inquiries, share updates, and maintain effective communication.

- Competency using CE^3 and other software or CRM tools to collect, enter, and manage quality HCP data in a timely manner, track interactions, and plan future engagements with healthcare professionals

- Ability to use the Medical on Call technology effectively.

- Keeping up to date with technological advancements and changes.

• Teamwork/Cross-functional mindset

- Ability to work independently and act as a team player by developing strong rapport and working relationships with external and internal stakeholders.

- Knowledge of the national healthcare and access environments.

- Deep knowledge and experience of RWE. Ability to interpret RWE and identify opportunities for RWE projects.

- Be a representative of BMS in all interactions with external stakeholders.

- Holds a high level of integrity and good judgment, to navigate the requirements of the role effectively and compliantly in accordance with BMS policies and procedures.

• The MSL will spend majority of their time in the field with their external customers and additional requirements based on territory assignment and team needs, as needed.

If you come across a role that intrigues you but doesn’t perfectly line up with your resume, we encourage you to apply anyway. You could be one step away from work that will transform your life and career.

Uniquely Interesting Work, Life-changing Careers
With a single vision as inspiring as “Transforming patients’ lives through science™ ”, every BMS employee plays an integral role in work that goes far beyond ordinary. Each of us is empowered to apply our individual talents and unique perspectives in a supportive culture, promoting global participation in clinical trials, while our shared values of passion, innovation, urgency, accountability, inclusion and integrity bring out the highest potential of each of our colleagues.

On-site Protocol

BMS has an occupancy structure that determines where an employee is required to conduct their work. This structure includes site-essential, site-by-design, field-based and remote-by-design jobs. The occupancy type that you are assigned is determined by the nature and responsibilities of your role:

Site-essential roles require 100% of shifts onsite at your assigned facility. Site-by-design roles may be eligible for a hybrid work model with at least 50% onsite at your assigned facility. For these roles, onsite presence is considered an essential job function and is critical to collaboration, innovation, productivity, and a positive Company culture. For field-based and remote-by-design roles the ability to physically travel to visit customers, patients or business partners and to attend meetings on behalf of BMS as directed is an essential job function.

Supporting People with Disabilities

BMS is dedicated to ensuring that people with disabilities can excel through a transparent recruitment process, reasonable workplace accommodations/adjustments and ongoing support in their roles. Applicants can request a reasonable workplace accommodation/adjustment prior to accepting a job offer. If you require reasonable accommodations/adjustments in completing this application, or in any part of the recruitment process, direct your inquiries to adastaffingsupport@bms.com. Visit careers.bms.com/eeo-accessibility to access our complete Equal Employment Opportunity statement.

Candidate Rights

BMS will consider for employment qualified applicants with arrest and conviction records, pursuant to applicable laws in your area.

If you live in or expect to work from Los Angeles County if hired for this position, please visit this page for important additional information: https://careers.bms.com/california-residents/

Data Protection

We will never request payments, financial information, or social security numbers during our application or recruitment process. Learn more about protecting yourself at https://careers.bms.com/fraud-protection.

Any data processed in connection with role applications will be treated in accordance with applicable data privacy policies and regulations.

If you believe that the job posting is missing information required by local law or incorrect in any way, please contact BMS at TAEnablement@bms.com. Please provide the Job Title and Requisition number so we can review. Communications related to your application should not be sent to this email and you will not receive a response. Inquiries related to the status of your application should be directed to Chat with Ripley.

Working with Us
Challenging. Meaningful. Life-changing. Those aren’t words that are usually associated with a job. But working at Bristol Myers Squibb is anything but usual. Here, uniquely interesting work happens every day, in every department. From optimizing a production line to the latest breakthroughs in cell therapy, this is work that transforms the lives of patients, and the careers of those who do it. You’ll get the chance to grow and thrive through opportunities uncommon in scale and scope, alongside high-achieving teams. Take your career farther than you thought possible.

Bristol Myers Squibb recognizes the importance of balance and flexibility in our work environment. We offer a wide variety of competitive benefits, services and programs that provide our employees with the resources to pursue their goals, both at work and in their personal lives. Read more: careers.bms.com/working-with-us.

Position Summary

The Senior Specialist in the Cross Study Operations and Specimen Management (CSO & SM) Product Line in Global Development Operations IT (GDO IT) will play a key role in bridging the gap between Clinical operations needs and IT solutions, primarily focusing on Clinical Study Design and Orchestration. This is a hands-on role where the successful candidate will work closely with clinical scientist, clinical center of excellence, clinical operations leads, and global biometric and data science teams to gather requirements, design prototypes, work with Product Manager to develop and support the technology solutions throughout its lifecycle.

• Proven ability to use AI for solution prototyping, data analysis, and building solutions.
• Have a commitment to a career in technology with a passion for healthcare. 
• Able to collaborate across multiple teams and challenge the status quo.
• Excellent communication skills. 
• Able to learn new tools and processes quickly. 

Key Responsibilities

• Serve as the system/business analyst on assigned initiatives in CSO & SM product line within Global Development Operations IT organization.
• Work closely with product managers and business stakeholders to solve business problems using AI first approach.
• Create IT documentation artifacts in support of an agile technology implementations, including but not limited to requirements specifications, process diagrams, user acceptance test plans, traceability matrices, wireframes, training documents, and change management artifacts.
• Prototype technology solutions using tools such as python, Jupyter Notebook, and Figma.
• Write SQL scripts to analyze data, identify gaps, trends, and improvement opportunities
• Generate relevant reports and visualizations.
• Configure, test, and validate applications with engineering team
• Coordinate and execute user acceptance testing, validate requirements, and manage traceability matrices.
• Participate in retrospectives, collect user feedback, and propose improvements to business capabilities.
• Develop effective business relationships with stakeholders to ensure successful delivery of technology initiatives

Qualifications & Experience

• Must have knowledge of the Software Development Lifecycle (SDLC) and have a working knowledge of the Business Analysis Body of Knowledge (BABOK).
• Bachelor’s degree in computer science, Computer Engineering, Life Sciences, or related discipline.
• 2-4 years of experience as a technical business analyst, preferably in pharmaceutical, clinical research, or healthcare settings.
• Experience using Python, SQL or similar tools for scripting, automation, and analytics.
• Proficient in clear and concise requirements documentation, process modeling (e.g., BPMN, Visio, Lucidchart), and drafting user acceptance criteria.
• Experience using business analysis tools (Figma, JIRA, Confluence, MS Office, or comparable platforms).
• Effective communicator with ability to drive conversations with technical and non-technical stakeholders.
• Detail-oriented, organized, and able to manage multiple priorities in a fast-paced environment.
• Collaborative team player with willingness to learn and adapt in a dynamic product ecosystem.

If you come across a role that intrigues you but doesn’t perfectly line up with your resume, we encourage you to apply anyway. You could be one step away from work that will transform your life and career.

The starting compensation range(s) for this role are listed above for a full-time employee (FTE) basis. Additional incentive cash and stock opportunities (based on eligibility) may be available. The starting pay rate takes into account characteristics of the job, such as required skills, where the job is performed, the employee’s work schedule, job-related knowledge, and experience. Final, individual compensation will be decided based on demonstrated experience. 

Eligibility for specific benefits listed on our careers site may vary based on the job and location. For more on benefits, please visit https://careers.bms.com/life-at-bms/.
 

Benefit offerings are subject to the terms and conditions of the applicable plans in effect at the time and may require enrollment. Our benefits include:

• Health Coverage: Medical, pharmacy, dental, and vision care.

• Wellbeing Support: Programs such as BMS Well-Being Account, BMS Living Life Better, and Employee Assistance Programs (EAP).

• Financial Well-being and Protection: 401(k) plan, short- and long-term disability, life insurance, accident insurance, supplemental health insurance, business travel protection, personal liability protection, identity theft benefit, legal support, and survivor support.

​Work-life benefits include:

Paid Time Off

• US Exempt Employees: flexible time off (unlimited, with manager approval, 11 paid national holidays (not applicable to employees in Phoenix, AZ, Puerto Rico or Rayzebio employees)

• Phoenix, AZ, Puerto Rico and Rayzebio Exempt, Non-Exempt, Hourly Employees: 160 hours annual paid vacation for new hires with manager approval, 11 national holidays, and 3 optional holidays

Based on eligibility*, additional time off for employees may include unlimited paid sick time, up to 2 paid volunteer days per year, summer hours flexibility, leaves of absence for medical, personal, parental, caregiver, bereavement, and military needs and an annual Global Shutdown between Christmas and New Years Day.

All global employees full and part-time who are actively employed at and paid directly by BMS at the end of the calendar year are eligible to take advantage of the Global Shutdown.

*Eligibility Disclosure: The summer hours program is for United States (U.S.) office-based employees due to the unique nature of their work. Summer hours are generally not available for field sales and manufacturing operations and may also be limited for the capability centers. Employees in remote-by-design or lab-based roles may be eligible for summer hours, depending on the nature of their work, and should discuss eligibility with their manager. Employees covered under a collective bargaining agreement should consult that document to determine if they are eligible. Contractors, leased workers and other service providers are not eligible to participate in the program.

Uniquely Interesting Work, Life-changing Careers
With a single vision as inspiring as “Transforming patients’ lives through science™ ”, every BMS employee plays an integral role in work that goes far beyond ordinary. Each of us is empowered to apply our individual talents and unique perspectives in a supportive culture, promoting global participation in clinical trials, while our shared values of passion, innovation, urgency, accountability, inclusion and integrity bring out the highest potential of each of our colleagues.

On-site Protocol

BMS has an occupancy structure that determines where an employee is required to conduct their work. This structure includes site-essential, site-by-design, field-based and remote-by-design jobs. The occupancy type that you are assigned is determined by the nature and responsibilities of your role:

Site-essential roles require 100% of shifts onsite at your assigned facility. Site-by-design roles may be eligible for a hybrid work model with at least 50% onsite at your assigned facility. For these roles, onsite presence is considered an essential job function and is critical to collaboration, innovation, productivity, and a positive Company culture. For field-based and remote-by-design roles the ability to physically travel to visit customers, patients or business partners and to attend meetings on behalf of BMS as directed is an essential job function.

Supporting People with Disabilities

BMS is dedicated to ensuring that people with disabilities can excel through a transparent recruitment process, reasonable workplace accommodations/adjustments and ongoing support in their roles. Applicants can request a reasonable workplace accommodation/adjustment prior to accepting a job offer. If you require reasonable accommodations/adjustments in completing this application, or in any part of the recruitment process, direct your inquiries to adastaffingsupport@bms.com. Visit careers.bms.com/eeo-accessibility to access our complete Equal Employment Opportunity statement.

Candidate Rights

BMS will consider for employment qualified applicants with arrest and conviction records, pursuant to applicable laws in your area.

If you live in or expect to work from Los Angeles County if hired for this position, please visit this page for important additional information: https://careers.bms.com/california-residents/

Data Protection

We will never request payments, financial information, or social security numbers during our application or recruitment process. Learn more about protecting yourself at https://careers.bms.com/fraud-protection.

Any data processed in connection with role applications will be treated in accordance with applicable data privacy policies and regulations.

If you believe that the job posting is missing information required by local law or incorrect in any way, please contact BMS at TAEnablement@bms.com. Please provide the Job Title and Requisition number so we can review. Communications related to your application should not be sent to this email and you will not receive a response. Inquiries related to the status of your application should be directed to Chat with Ripley.

Working with Us
Challenging. Meaningful. Life-changing. Those aren’t words that are usually associated with a job. But working at Bristol Myers Squibb is anything but usual. Here, uniquely interesting work happens every day, in every department. From optimizing a production line to the latest breakthroughs in cell therapy, this is work that transforms the lives of patients, and the careers of those who do it. You’ll get the chance to grow and thrive through opportunities uncommon in scale and scope, alongside high-achieving teams. Take your career farther than you thought possible.

Bristol Myers Squibb recognizes the importance of balance and flexibility in our work environment. We offer a wide variety of competitive benefits, services and programs that provide our employees with the resources to pursue their goals, both at work and in their personal lives. Read more: careers.bms.com/working-with-us.

If you come across a role that intrigues you but doesn’t perfectly line up with your resume, we encourage you to apply anyway. You could be one step away from work that will transform your life and career.

The starting compensation range(s) for this role are listed above for a full-time employee (FTE) basis. Additional incentive cash and stock opportunities (based on eligibility) may be available. The starting pay rate takes into account characteristics of the job, such as required skills, where the job is performed, the employee’s work schedule, job-related knowledge, and experience. Final, individual compensation will be decided based on demonstrated experience. 

Eligibility for specific benefits listed on our careers site may vary based on the job and location. For more on benefits, please visit https://careers.bms.com/life-at-bms/.
 

Benefit offerings are subject to the terms and conditions of the applicable plans in effect at the time and may require enrollment. Our benefits include:

• Health Coverage: Medical, pharmacy, dental, and vision care.

• Wellbeing Support: Programs such as BMS Well-Being Account, BMS Living Life Better, and Employee Assistance Programs (EAP).

• Financial Well-being and Protection: 401(k) plan, short- and long-term disability, life insurance, accident insurance, supplemental health insurance, business travel protection, personal liability protection, identity theft benefit, legal support, and survivor support.

​Work-life benefits include:

Paid Time Off

• US Exempt Employees: flexible time off (unlimited, with manager approval, 11 paid national holidays (not applicable to employees in Phoenix, AZ, Puerto Rico or Rayzebio employees)

• Phoenix, AZ, Puerto Rico and Rayzebio Exempt, Non-Exempt, Hourly Employees: 160 hours annual paid vacation for new hires with manager approval, 11 national holidays, and 3 optional holidays

Based on eligibility*, additional time off for employees may include unlimited paid sick time, up to 2 paid volunteer days per year, summer hours flexibility, leaves of absence for medical, personal, parental, caregiver, bereavement, and military needs and an annual Global Shutdown between Christmas and New Years Day.

All global employees full and part-time who are actively employed at and paid directly by BMS at the end of the calendar year are eligible to take advantage of the Global Shutdown.

*Eligibility Disclosure: The summer hours program is for United States (U.S.) office-based employees due to the unique nature of their work. Summer hours are generally not available for field sales and manufacturing operations and may also be limited for the capability centers. Employees in remote-by-design or lab-based roles may be eligible for summer hours, depending on the nature of their work, and should discuss eligibility with their manager. Employees covered under a collective bargaining agreement should consult that document to determine if they are eligible. Contractors, leased workers and other service providers are not eligible to participate in the program.

Uniquely Interesting Work, Life-changing Careers
With a single vision as inspiring as “Transforming patients’ lives through science™ ”, every BMS employee plays an integral role in work that goes far beyond ordinary. Each of us is empowered to apply our individual talents and unique perspectives in a supportive culture, promoting global participation in clinical trials, while our shared values of passion, innovation, urgency, accountability, inclusion and integrity bring out the highest potential of each of our colleagues.

On-site Protocol

BMS has an occupancy structure that determines where an employee is required to conduct their work. This structure includes site-essential, site-by-design, field-based and remote-by-design jobs. The occupancy type that you are assigned is determined by the nature and responsibilities of your role:

Site-essential roles require 100% of shifts onsite at your assigned facility. Site-by-design roles may be eligible for a hybrid work model with at least 50% onsite at your assigned facility. For these roles, onsite presence is considered an essential job function and is critical to collaboration, innovation, productivity, and a positive Company culture. For field-based and remote-by-design roles the ability to physically travel to visit customers, patients or business partners and to attend meetings on behalf of BMS as directed is an essential job function.

Supporting People with Disabilities

BMS is dedicated to ensuring that people with disabilities can excel through a transparent recruitment process, reasonable workplace accommodations/adjustments and ongoing support in their roles. Applicants can request a reasonable workplace accommodation/adjustment prior to accepting a job offer. If you require reasonable accommodations/adjustments in completing this application, or in any part of the recruitment process, direct your inquiries to adastaffingsupport@bms.com. Visit careers.bms.com/eeo-accessibility to access our complete Equal Employment Opportunity statement.

Candidate Rights

BMS will consider for employment qualified applicants with arrest and conviction records, pursuant to applicable laws in your area.

If you live in or expect to work from Los Angeles County if hired for this position, please visit this page for important additional information: https://careers.bms.com/california-residents/

Data Protection

We will never request payments, financial information, or social security numbers during our application or recruitment process. Learn more about protecting yourself at https://careers.bms.com/fraud-protection.

Any data processed in connection with role applications will be treated in accordance with applicable data privacy policies and regulations.

If you believe that the job posting is missing information required by local law or incorrect in any way, please contact BMS at TAEnablement@bms.com. Please provide the Job Title and Requisition number so we can review. Communications related to your application should not be sent to this email and you will not receive a response. Inquiries related to the status of your application should be directed to Chat with Ripley.

Working with Us
Challenging. Meaningful. Life-changing. Those aren’t words that are usually associated with a job. But working at Bristol Myers Squibb is anything but usual. Here, uniquely interesting work happens every day, in every department. From optimizing a production line to the latest breakthroughs in cell therapy, this is work that transforms the lives of patients, and the careers of those who do it. You’ll get the chance to grow and thrive through opportunities uncommon in scale and scope, alongside high-achieving teams. Take your career farther than you thought possible.

Bristol Myers Squibb recognizes the importance of balance and flexibility in our work environment. We offer a wide variety of competitive benefits, services and programs that provide our employees with the resources to pursue their goals, both at work and in their personal lives. Read more: careers.bms.com/working-with-us.

Position: Medical Science Liaison, Oncology, Lung & GU Tumors 

Location:  Field - Northern California, San Francisco

The primary role of the Medical Science Liaison (MSL) is to engage in meaningful peer-to-peer scientific dialogue with healthcare system leaders such as Regional Thought Leaders (RTLs), National Thought Leaders, and Healthcare Professional (HCPs) within a defined geography to translate science into patient care. MSLs will also engage the top HCPs in high-disease burden hospitals.

The MSL captures medical insights and acts as a clinical & scientific advisor to cross-functional partners.  Ensures applicable interactions are aligned with enterprise and medical strategies and ultimately serve to ensure patients have access to BMS medicines through their efforts to ensure the medical community is fully apprised of their safe and effective use. Additionally, the MSL will work with medical community to address other pertinent scientific related questions not limited to approved assets and indications.  MSL engagement with HCPs is focused on pre- and peri-launch activities or according to lifecycle needs of the brand.  

The MSL will engage in educational dialogue with relevant HCPs and share relevant clinical evidence and information based on the physicians’ needs and in accordance with the field medical plan. The MSL will also be responsible for serving on a scheduled, standing basis as “Medical on Call” - virtually engaging treating physicians in the community, facilitated by their commercial counterpart, TAS (Therapeutic Area Specialist), to answer unsolicited off-label and technically complex questions in real time. The Medical on Call capability and operating model will be implemented in 2024/5 on a market-by-market basis as the technology and operating model are ready.

This role is field-based, and it is anticipated that the employee will spend a majority of the time in the field interacting with external stakeholders, including investigators and clinical thought leaders, while also supporting internal stakeholders and continuing to maintain a high level of therapeutic expertise.

Key Responsibilities

Develops trusted relationships with appropriate academic and community Thought Leaders (TLs) in Oncology through high-quality peer-to-peer scientific dialogue in both proactive and reactive settings. The MSL will use various channels for interactions (1:1, group presentations, virtual, etc.)

Medical engagement

• Effectively collaborates and engages in scientific dialogue with TLs to gain insights on clinical landscape to ensure development of a medical plan that is both product/disease area focused and translates into effective launch
• Proactively engages in scientific and clinical conversation to ensure development of a medical plan that is both product/disease area focused and translates into effective launch and LCM activities.
• Engages with medical societies, PAGs (Patient Advocacy Groups) and guideline committee members as appropriate.
• Provides training for external speakers as needed.
• Strategically engages payers in the pre- and peri-launch phases (with fHEOR and Account Executives).
• Provides medical support to address unsolicited HCP questions in real-time, both in face-to-face interactions and through the Medical on Call virtual capability.
• Develops credible connections with key Thought Leaders (TLs) in oncology through high-quality peer-to-peer scientific dialogue.
• Appropriately document and achieve annual goals 
• Leverages digital capabilities to enhance medical engagement

Clinical Trial engagement

• Provides recommendations and insights to clinical development team on study feasibilities within the therapeutic area based on knowledge of the field and through direct contacts with potential investigators, as agreed with home office medical and GDO.
• Liaises with key large accounts to understand clinical barriers to patient access and ensuring equity in access to clinical trials.
• Leads major evidence read-outs with clinical trial investigators e.g., Ph 3 top-line data.
• Support Interventional and Non-Interventional Research (NIR) studies (e.g. identification and
  assessment of potential study sites) to facilitate patient recruitment and/or discussions around the safe and effective use of BMS investigational products, as agreed with home office medical and Global Development Operations (GDO) and as defined by the study scope document
• Provide recommendations and insights to clinical development team on study and site feasibilities within the therapeutic area based on knowledge of the field and through direct contacts with potential investigators, as agreed with home office medical and GDO
• Support HCPs in the ISR submission and execution process and study follow-up as agreed upon with home office medical and GDO
• Ensure that BMS Pharmacovigilance procedural documents are understood and applied by investigators of local studies, and alert appropriate BMS personnel to any identified Adverse Events
• If applicable, support CRO sponsored studies as agreed with home office medical and GDO and as defined by the study scope document

Required Qualifications & Experience

• MD, PharmD, PhD, APP, PA, NP with experience in a specific Disease Area or with a broad medical background or relevant pharmaceutical experience
• Working in a scientific and/or clinical research environment. Field medical expertise preferred.
• Deep understanding of TL environment and needs.

Strong oncology experience required

• Scientific or clinical disease area knowledge, patient treatment trends, clinical landscape
• Pharmaceutical industry including compliance and regulatory guidelines

Understanding of scientific publications

• Clinical trial design and process
• Understanding of national and regional healthcare and access environment.

Travel

• As this position requires the operation of a Company-provided vehicle, offers of employment are contingent upon the candidate meeting the requirements of “Qualified Driver,” as determined by the Company in its sole discretion, including but not limited to the following: 1) at least 21 years of age; 2) a driver’s license in good standing issued by your state of residence; and, 3) a driving risk level deemed acceptable by the Company.
• The MSL will spend majority of their time in the field with their external customers and additional requirements based on territory assignment and team needs, as needed.

Key Competencies Desired

Scientific Agility

• Ability to engage in a dialogue about data in a compelling, fair and balanced way and explain in a manner that resonates with TLs/HCPs
• Expert knowledge of clinical practice and evolving healthcare delivery models.
• Ability to understand and critically appraise scientific publications.
• Knowledge of clinical trial design and methodology, including Good Clinical Practices and ethical, governmental, and regulatory requirements.
• Understands treatment paradigms, competitive landscape and can frame information in a convincing and compliant way that resonates with physicians.
• Excellent communication and presentation skills to articulate scientific and clinical data in an easy-to-understand manner to help HCPs best serve their patients.
• Has a strong learning mindset and passion for science. Prioritizes staying current with the latest data.

Patient centricity

• Understands the patient journey and experience.
• Has a patient-focused mindset.

Customer-focused/enterprise mindset

• Understands overall enterprise objectives and prioritization.
• Winning Mindset: results-oriented, positive, resilient attitude, able to quickly adapt in an ever-changing environment.
• Willingness to embrace new ways of working and technological tools.
• Demonstrated ability to drive organizational performance.
• Experience identifying, engaging, and cultivating relationships with HCPs.
• Demonstrated ability to influence matrix organization and problem-solving mentality.

Analytical Capability

• Ability to analyze data, such as market trends, and HCP preferences. Data-driven insights help them strategize and target their efforts effectively.
• Ability to segment HCPs based on their preferences and other relevant factors. This helps them tailor their communication and proactive presentations to suit individual HCP needs.
• Ability to derive actionable insights from data and analytics, including CE^3 analytics engine.
• Providing feedback proactively to enable continuous improvement of technology and tools like CE^3.

Technological Agility

• Understanding, adapting, and effectively using technology in various aspects of healthcare business and interacting with HCPs.
• Utilizing various digital communication channels such as emails, instant messaging apps, and video conferencing to stay in touch with healthcare professionals, colleagues, and clients. This enables them to respond promptly to inquiries, share updates, and maintain effective communication.
• Competency using CE^3 and other software or CRM tools to collect, enter, and manage quality HCP data in a timely manner, track interactions, and plan future engagements with healthcare professionals.
• Ability to use the Medical on Call technology effectively.
• Being able to navigate and utilize the internet and online resources effectively.
• Keeping up to date with technological advancements and changes.

Teamwork/Cross-functional mindset

• Ability to work independently and act as a team player by developing strong rapport and working relationships with external and internal stakeholders.
• Knowledge of the national healthcare and access environments.
• Deep knowledge and experience of RWE. Ability to interpret RWE and identify opportunities for RWE projects.
• Be a representative of BMS in all interactions with external stakeholders.
• Holds a high level of integrity and good judgment, to navigate the requirements of the role effectively and compliantly in accordance with BMS policies and procedures.

#LI-Remote

If you come across a role that intrigues you but doesn’t perfectly line up with your resume, we encourage you to apply anyway. You could be one step away from work that will transform your life and career.

The starting compensation range(s) for this role are listed above for a full-time employee (FTE) basis. Additional incentive cash and stock opportunities (based on eligibility) may be available. The starting pay rate takes into account characteristics of the job, such as required skills, where the job is performed, the employee’s work schedule, job-related knowledge, and experience. Final, individual compensation will be decided based on demonstrated experience. 

Eligibility for specific benefits listed on our careers site may vary based on the job and location. For more on benefits, please visit https://careers.bms.com/life-at-bms/.
 

Benefit offerings are subject to the terms and conditions of the applicable plans in effect at the time and may require enrollment. Our benefits include:

• Health Coverage: Medical, pharmacy, dental, and vision care.

• Wellbeing Support: Programs such as BMS Well-Being Account, BMS Living Life Better, and Employee Assistance Programs (EAP).

• Financial Well-being and Protection: 401(k) plan, short- and long-term disability, life insurance, accident insurance, supplemental health insurance, business travel protection, personal liability protection, identity theft benefit, legal support, and survivor support.

​Work-life benefits include:

Paid Time Off

• US Exempt Employees: flexible time off (unlimited, with manager approval, 11 paid national holidays (not applicable to employees in Phoenix, AZ, Puerto Rico or Rayzebio employees)

• Phoenix, AZ, Puerto Rico and Rayzebio Exempt, Non-Exempt, Hourly Employees: 160 hours annual paid vacation for new hires with manager approval, 11 national holidays, and 3 optional holidays

Based on eligibility*, additional time off for employees may include unlimited paid sick time, up to 2 paid volunteer days per year, summer hours flexibility, leaves of absence for medical, personal, parental, caregiver, bereavement, and military needs and an annual Global Shutdown between Christmas and New Years Day.

All global employees full and part-time who are actively employed at and paid directly by BMS at the end of the calendar year are eligible to take advantage of the Global Shutdown.

*Eligibility Disclosure: The summer hours program is for United States (U.S.) office-based employees due to the unique nature of their work. Summer hours are generally not available for field sales and manufacturing operations and may also be limited for the capability centers. Employees in remote-by-design or lab-based roles may be eligible for summer hours, depending on the nature of their work, and should discuss eligibility with their manager. Employees covered under a collective bargaining agreement should consult that document to determine if they are eligible. Contractors, leased workers and other service providers are not eligible to participate in the program.

Uniquely Interesting Work, Life-changing Careers
With a single vision as inspiring as “Transforming patients’ lives through science™ ”, every BMS employee plays an integral role in work that goes far beyond ordinary. Each of us is empowered to apply our individual talents and unique perspectives in a supportive culture, promoting global participation in clinical trials, while our shared values of passion, innovation, urgency, accountability, inclusion and integrity bring out the highest potential of each of our colleagues.

On-site Protocol

BMS has an occupancy structure that determines where an employee is required to conduct their work. This structure includes site-essential, site-by-design, field-based and remote-by-design jobs. The occupancy type that you are assigned is determined by the nature and responsibilities of your role:

Site-essential roles require 100% of shifts onsite at your assigned facility. Site-by-design roles may be eligible for a hybrid work model with at least 50% onsite at your assigned facility. For these roles, onsite presence is considered an essential job function and is critical to collaboration, innovation, productivity, and a positive Company culture. For field-based and remote-by-design roles the ability to physically travel to visit customers, patients or business partners and to attend meetings on behalf of BMS as directed is an essential job function.

Supporting People with Disabilities

BMS is dedicated to ensuring that people with disabilities can excel through a transparent recruitment process, reasonable workplace accommodations/adjustments and ongoing support in their roles. Applicants can request a reasonable workplace accommodation/adjustment prior to accepting a job offer. If you require reasonable accommodations/adjustments in completing this application, or in any part of the recruitment process, direct your inquiries to adastaffingsupport@bms.com. Visit careers.bms.com/eeo-accessibility to access our complete Equal Employment Opportunity statement.

Candidate Rights

BMS will consider for employment qualified applicants with arrest and conviction records, pursuant to applicable laws in your area.

If you live in or expect to work from Los Angeles County if hired for this position, please visit this page for important additional information: https://careers.bms.com/california-residents/

Data Protection

We will never request payments, financial information, or social security numbers during our application or recruitment process. Learn more about protecting yourself at https://careers.bms.com/fraud-protection.

Any data processed in connection with role applications will be treated in accordance with applicable data privacy policies and regulations.

If you believe that the job posting is missing information required by local law or incorrect in any way, please contact BMS at TAEnablement@bms.com. Please provide the Job Title and Requisition number so we can review. Communications related to your application should not be sent to this email and you will not receive a response. Inquiries related to the status of your application should be directed to Chat with Ripley.

Working with Us
Challenging. Meaningful. Life-changing. Those aren’t words that are usually associated with a job. But working at Bristol Myers Squibb is anything but usual. Here, uniquely interesting work happens every day, in every department. From optimizing a production line to the latest breakthroughs in cell therapy, this is work that transforms the lives of patients, and the careers of those who do it. You’ll get the chance to grow and thrive through opportunities uncommon in scale and scope, alongside high-achieving teams. Take your career farther than you thought possible.

Bristol Myers Squibb recognizes the importance of balance and flexibility in our work environment. We offer a wide variety of competitive benefits, services and programs that provide our employees with the resources to pursue their goals, both at work and in their personal lives. Read more: careers.bms.com/working-with-us.

Senior Manager, EMEA Payroll 

Position Summary 

Guarantee the performance of all operations for the markets in scope, the Payroll and Time & Attendance processes, ensuring respect of employment laws, taxation and BMS HR policies. 

This position is responsible for the day-to-day leadership of the BMS payroll team assigned, for validating, approving and funding the payrolls for the markets in-scope, acting as first-level of escalation for queries not resolved within the payroll specialist level.  

This includes payroll processing, projects implementation, employee inquiry management and issue resolution. This position will also work with our external payroll vendors, PS functions and service lines, BMS business, Finance and HRBPs to ensure the effective delivery of end-to-end employee payroll processing and query management.  

 
Detailed Position Responsibilities 

• Act as local and regional ambassador for the implementation and following of the Global Payroll Processes and People Services model. 

• Build & maintain long-term relationships with customers & key stakeholders. 

• Act as first level of escalation in what regards the payroll issues; reports the payroll escalations on regular basis to the Payroll Operations Lead via the Service Issue Log. 

• Work together with the ADP Client relationship manager and the Global Payroll Operations Lead: regular meetings, continuous improvement plan, hold payroll provider accountable and make sure provider takes the agreed actions. 

• Conduct monthly in depth payroll controls and ensure all assigned payrolls are processed timely and accurately 

• Partner with the payroll vendor, HR and Finance teams and liaison with other vendors to resolve queries. 

• Work with the Payroll Operations Lead on translating the Company’s goals & objectives into manageable tasks for the team and ensures full understanding among team members. 

• Ensure adherence to established processes, policies and internal controls; supports Sarbanes-Oxley & other reviews internal & external audits. 

• Work together with the Payroll Operations Lead to develop tactics, strategies, procedures and workflows for department’s activities in order to achieve the established objectives and offer quality services to both internal and external customers. 

• Fulfil periodical / ad-hoc reports for the management team and / or other internal customers based on requests after reviewing with Payroll Operations Lead to validate relevance of the requests. 

• Review and approval of payroll expenses in SAP as needed 

• Participate in development of payroll strategy. 

• Contribute with ideas in order to improve the team activities and performance. 

• Day to day supervision of the Payroll Team members supporting the EMEA payroll to ensure follow all approved global payroll and People Services processes. 

• Support and drive assigned Payroll project on transforming payroll services. 

• Contribute to project testing and implementation as needed. 

• End to end processes and business understanding, including activities of other functions. 

 
People Management Responsibilities 

• Manage the process of people development and performance evaluation, providing periodic feedback, coaching and empowerment in order to promote professional growth and career. 

• Identify people development plans and ensure their implementation. 

• Provide technical and managerial training to manage people according to their capacity and growth potential. 

• Coordinate / prioritize people activities in order to facilitate objectives achievement. 

• Take action and motivate people in line with BMS Behaviours. 

Desired Experience and Qualifications 

• Solid experience in payroll supervision/ team leader/ team management in payroll/HR service center covering EMEA. 

• Knowledge of various EMEA countries Payroll administration processes. 

• Experience of working in a shared services environment. 

• In depth knowledge of payroll principles and practices (company & country). 

• Ability to coordinate different providers, projects, actions and change requests at the same time and also have the skills to get things done from the provider and others. 

• Understanding of HR processes including payroll process, Payroll Interfaces and EMEA payroll and fiscal laws. 

• Knowledge of HCM and payroll systems like ADP, SAP, Workday. 

• Advanced proficiency with MS Office including Excel (i.e. Power Query, Conditional Formatting, Pivot Tables, Data Visualization) and PowerPoint 

• Excellent quantitative and analytical skills. 

• Takes ownership for the areas of responsibility and delivers high quality of work. 

• Ability to assess and promptly resolve problems.   

• Can successfully manage client expectations and can work/operate well with a variety of personalities/capabilities in a matrixed environment. 

• Good organizational skills and an ability to work to deadlines. 

If you come across a role that intrigues you but doesn’t perfectly line up with your resume, we encourage you to apply anyway. You could be one step away from work that will transform your life and career.

The starting compensation range(s) for this role are listed above for a full-time employee (FTE) basis. Additional incentive cash and stock opportunities (based on eligibility) may be available. The starting pay takes into account characteristics of the job, such as required skills, where the job is performed, the employee’s work schedule, job-related knowledge, and experience. The final compensation will be determined based on demonstrated experience and in accordance with pay equity principles and applicable employment laws.

Uniquely Interesting Work, Life-changing Careers
With a single vision as inspiring as “Transforming patients’ lives through science™ ”, every BMS employee plays an integral role in work that goes far beyond ordinary. Each of us is empowered to apply our individual talents and unique perspectives in a supportive culture, promoting global participation in clinical trials, while our shared values of passion, innovation, urgency, accountability, inclusion and integrity bring out the highest potential of each of our colleagues.

On-site Protocol

BMS has an occupancy structure that determines where an employee is required to conduct their work. This structure includes site-essential, site-by-design, field-based and remote-by-design jobs. The occupancy type that you are assigned is determined by the nature and responsibilities of your role:

Site-essential roles require 100% of shifts onsite at your assigned facility. Site-by-design roles may be eligible for a hybrid work model with at least 50% onsite at your assigned facility. For these roles, onsite presence is considered an essential job function and is critical to collaboration, innovation, productivity, and a positive Company culture. For field-based and remote-by-design roles the ability to physically travel to visit customers, patients or business partners and to attend meetings on behalf of BMS as directed is an essential job function.

Supporting People with Disabilities

BMS is dedicated to ensuring that people with disabilities can excel through a transparent recruitment process, reasonable workplace accommodations/adjustments and ongoing support in their roles. Applicants can request a reasonable workplace accommodation/adjustment prior to accepting a job offer. If you require reasonable accommodations/adjustments in completing this application, or in any part of the recruitment process, direct your inquiries to adastaffingsupport@bms.com. Visit careers.bms.com/eeo-accessibility to access our complete Equal Employment Opportunity statement.

Candidate Rights

BMS will consider for employment qualified applicants with arrest and conviction records, pursuant to applicable laws in your area.

If you live in or expect to work from Los Angeles County if hired for this position, please visit this page for important additional information: https://careers.bms.com/california-residents/

Data Protection

We will never request payments, financial information, or social security numbers during our application or recruitment process. Learn more about protecting yourself at https://careers.bms.com/fraud-protection.

Any data processed in connection with role applications will be treated in accordance with applicable data privacy policies and regulations.

If you believe that the job posting is missing information required by local law or incorrect in any way, please contact BMS at TAEnablement@bms.com. Please provide the Job Title and Requisition number so we can review. Communications related to your application should not be sent to this email and you will not receive a response. Inquiries related to the status of your application should be directed to Chat with Ripley.

Working with Us
Challenging. Meaningful. Life-changing. Those aren’t words that are usually associated with a job. But working at Bristol Myers Squibb is anything but usual. Here, uniquely interesting work happens every day, in every department. From optimizing a production line to the latest breakthroughs in cell therapy, this is work that transforms the lives of patients, and the careers of those who do it. You’ll get the chance to grow and thrive through opportunities uncommon in scale and scope, alongside high-achieving teams. Take your career farther than you thought possible.

Bristol Myers Squibb recognizes the importance of balance and flexibility in our work environment. We offer a wide variety of competitive benefits, services and programs that provide our employees with the resources to pursue their goals, both at work and in their personal lives. Read more: careers.bms.com/working-with-us.

Position Summary

This role provides leadership as a Senior Manager of Safety Quality Management activities. As a member of the Patient Safety Japan (PSJ) Extended Leadership Team or in an equivalent role, drives organization change and development of the team and represents PSJ across the organization through strong cross-functional partnerships:

• Manage and oversee QMS (Quality Management System) in PSJ to maintain MAH in Japan.
• Coordinate and deal with GVP/GPSP inspections by HA and internal/external audits, and lead the development of CAPA as needed.
• Lead the compliance, quality and learning strategy for PSJ to meet GVP/GPSP requirements in alignment with the Global Compliance, Quality and Learning team.
• Lead process improvement initiatives that deliver efficiencies, yet maintain a high degree of quality.
• Collaborate with the team leader to guide and develop team members in line with the IPS vision.
• Foster a culture of integrity, quality, and compliance.
• Own a strategic plan to ensure excellent regulatory compliance and credibility with MHLW, PMDA, TMG, HCPs, patients and other associations.
• Lead the PSJ strategy for the management of safety/PMS-related vendors, from selection to ongoing quality oversight.

Duties/Responsibilities

• Ensure GVP and GPSP compliance, including the management and oversight of the deviation and CAPA process.
• Coordinate internally and with HA inspectors and internal auditors as a lead contact of PSJ during global PV audit of BMSKK and GVP or GPSP inspection by regulatory authorities.
• Oversees and advises on the plan for the creation and update of procedural documents, to meet internal company standards and GVP and GPSP regulations, in collaboration with Global Process Excellence team.
• Negotiate with vendors and the other pharmaceutical companies to make strategic PV/PMS agreements in collaboration with related local/global functions.
• Assist in maintaining BMSKK GVP and GPSP organizational structure documents as formal documents.
• Compile the monthly report of the Anseki and Choseki.
• Conduct self-inspection based on GVP or GPSP-SOPs and WIs.
• Lead the outsourcing strategy of GVP and GPSP operations in collaboration with stakeholders.
• Oversee the archival of local GVP and GPSP related documents stipulated in GVP/GPSP-SOP.
• Discuss effective and efficient method of safety communication with HCPs and patients at the time of EPPV with a function in PSJ that plans EPPV and the commercialization team that implements EPPV.
• Oversee the PSJ contributions to the Precautions section of the Japan package insert.
• In coordination with Global Training, lead the BMSKK training strategy and oversee the plan to ensure BMSKK colleagues are trained based on GVP and GPSP-SOPs and WIs.
• Elevate capabilities across PSJ on management of deviations, root cause analysis, CAPA.
• Foster a culture of integrity, quality, and compliance.

Reporting Relationship

Report to: Associate Director, Head of Safety Quality Management

Qualifications

Degree Requirements

• University Bachelor of Science or Master of Science desirable.
• Pharmacist license desirable.

Required experience

• Five (5) years pharmaceutical industry and GVP or GPSP operational experience.

Required knowledge

• Knowledge of Pharmaceutical & Medical Device Act., Fair Competition Code (FCC), Promotion Code and related regulations, GVP/GPSP ministerial order.
• Knowledge on provision of Medical Information in Japanese industry.
• Basic knowledge on safety management for pharmaceuticals.

Key Competency Requirements

• Negotiation skill on issues with internal and external stakeholders
• Communication skills in Japanese
• English reading and writing skills
• Cross-functional collaboration skill
• Presentation skill

If you come across a role that intrigues you but doesn’t perfectly line up with your resume, we encourage you to apply anyway. You could be one step away from work that will transform your life and career.

Uniquely Interesting Work, Life-changing Careers
With a single vision as inspiring as “Transforming patients’ lives through science™ ”, every BMS employee plays an integral role in work that goes far beyond ordinary. Each of us is empowered to apply our individual talents and unique perspectives in a supportive culture, promoting global participation in clinical trials, while our shared values of passion, innovation, urgency, accountability, inclusion and integrity bring out the highest potential of each of our colleagues.

On-site Protocol

BMS has an occupancy structure that determines where an employee is required to conduct their work. This structure includes site-essential, site-by-design, field-based and remote-by-design jobs. The occupancy type that you are assigned is determined by the nature and responsibilities of your role:

Site-essential roles require 100% of shifts onsite at your assigned facility. Site-by-design roles may be eligible for a hybrid work model with at least 50% onsite at your assigned facility. For these roles, onsite presence is considered an essential job function and is critical to collaboration, innovation, productivity, and a positive Company culture. For field-based and remote-by-design roles the ability to physically travel to visit customers, patients or business partners and to attend meetings on behalf of BMS as directed is an essential job function.

Supporting People with Disabilities

BMS is dedicated to ensuring that people with disabilities can excel through a transparent recruitment process, reasonable workplace accommodations/adjustments and ongoing support in their roles. Applicants can request a reasonable workplace accommodation/adjustment prior to accepting a job offer. If you require reasonable accommodations/adjustments in completing this application, or in any part of the recruitment process, direct your inquiries to adastaffingsupport@bms.com. Visit careers.bms.com/eeo-accessibility to access our complete Equal Employment Opportunity statement.

Candidate Rights

BMS will consider for employment qualified applicants with arrest and conviction records, pursuant to applicable laws in your area.

If you live in or expect to work from Los Angeles County if hired for this position, please visit this page for important additional information: https://careers.bms.com/california-residents/

Data Protection

We will never request payments, financial information, or social security numbers during our application or recruitment process. Learn more about protecting yourself at https://careers.bms.com/fraud-protection.

Any data processed in connection with role applications will be treated in accordance with applicable data privacy policies and regulations.

If you believe that the job posting is missing information required by local law or incorrect in any way, please contact BMS at TAEnablement@bms.com. Please provide the Job Title and Requisition number so we can review. Communications related to your application should not be sent to this email and you will not receive a response. Inquiries related to the status of your application should be directed to Chat with Ripley.

Working with Us
Challenging. Meaningful. Life-changing. Those aren’t words that are usually associated with a job. But working at Bristol Myers Squibb is anything but usual. Here, uniquely interesting work happens every day, in every department. From optimizing a production line to the latest breakthroughs in cell therapy, this is work that transforms the lives of patients, and the careers of those who do it. You’ll get the chance to grow and thrive through opportunities uncommon in scale and scope, alongside high-achieving teams. Take your career farther than you thought possible.

Bristol Myers Squibb recognizes the importance of balance and flexibility in our work environment. We offer a wide variety of competitive benefits, services and programs that provide our employees with the resources to pursue their goals, both at work and in their personal lives. Read more: careers.bms.com/working-with-us.

Senior Therapeutic Area Specialist, Neurology – Atlanta South

Position: Senior Therapeutic Area Specialist, Neurology (TAS)

Location: Field

Territory: Atlanta South

Position Summary

The TAS is a critical role in our unique customer model to execute the BMS aspiration to be the BioPharma that delivers the most impactful engagement with Health Care Providers (HCPs), driving adoption of new and existing medicines for appropriate patients. 

The primary role of the TAS is to drive demand for BMS medicines within their portfolio for the appropriate patients. To meet the HCPs expectations, the TAS engages them with a differentiated Customer Experience (Cx) through deeper scientific dialogue on and consistent with label, leveraging new ways of working and CE^3.

The role builds and maintains strong professional credibility with regional thought leaders (RTLs) and community-based physicians/HCPs in private practice, medical groups practices, office staff, and other stakeholders in the patient care continuum as their primary point of contact.

The TAS liaises with other BMS functions as needed to deliver an overall higher Customer Experience (Cx) – by meeting HCP needs in a timely and scientific manner. This role will prioritize the safe and appropriate use of BMS products while also focusing on overall business results and performance objectives while exemplifying BMS values. 

The TAS role is field-based. A TAS is anticipated to spend 100% of their time in the field with external customers.

Key Responsibilities

Portfolio Promotion:

• Promotes approved indications of BMS products within a defined territory or region to meet or exceed assigned sales targets in a compliant manner.
• Creates demand for BMS medicines by articulating in a balanced manner the clinical and scientific rationale for use of products in appropriate patients.
• Engages with and continuously maintains/grows a high level of scientific expertise in all assigned products and therapeutic areas.
• Prepares and successfully implements comprehensive territory and account plans.
• Proactively uses available tools such as CE^3 (once implemented) to derive insights and to dynamically inform call plans. Provides feedback on experience using these tools to leadership to enable continuous improvement.

Fair & Balanced Scientific Dialogue:

• Demonstrates scientific expertise and passion in using approved scientific resources and publications to present information to HCPs and ensures medical accuracy.
• Conducts in-office presentations (e.g., lunch and learns) and discusses product-related scientific information with HCPs that is consistent with label.
• Organizes external speaker programs, selecting speakers from list approved by Speakers Bureau and facilitating scheduling and logistics.
• Maintains a high level of working expertise on emerging data for approved indications.
• Engages real-time medical support through Medical on Call to reactively answer unsolicited questions and complex technical inquiries.

Cross-functional collaboration:

• Proactively collaborates with other field teams to ensure the best Customer Experience (Cx) for HCPs. 
• Gathers and shares relevant insights and information internally with the appropriate stakeholders to enable BMS to better serve its customers.

Complies with all laws, regulations, and policies that govern the conduct of BMS.

Required Qualifications & Experience

• Advanced scientific degree and/or preferred 5+ years of pharmaceutical or biotechnology experience as healthcare sales / MSL / HCP / nurse.
• Ability to communicate scientific or clinical data accurately and convincingly to help physicians best serve their patients.
• Demonstrated experience building and maintaining strong credibility with key customers, office staff, and others in the customer influence network via a customer-centric mindset and desire to create positive and differentiated Customer Experience (Cx).
• Experience in Immunology required.
• Demonstrated strong capability in account management skill sets, superior selling competencies, and proven sales performance track record of meeting or exceeding goals.
• Demonstrated ability to work effectively cross-functionally with a positive team mindset and can-do attitude. 
• Strong selling and promotional skills proven through a track record of performance.

Key competencies desired

Customer/commercial mindset:

• Demonstrated ability to drive business results.
• Experience identifying, engaging, and cultivating credibility with customers across the patient care journey.
• Demonstrated account management skills and problem-solving mentality. Understands the patient journey and can customize engagement and deliver tailored messages.
• Demonstrated resourcefulness and ability to connect with customers.

Patient centricity:

• Understands the patient journey and experience.
• Has a patient-focused mindset.

Scientific Agility:

• Excellent communication and presentation skills to articulate scientific and clinical data in an easy-to-understand manner to help HCPs best serve their patients.
• Has a strong learning mindset and passion for science. Prioritizes staying current with the latest data.

Analytical Capability:

• Ability to analyze data, such as prescribing patterns, market trends, and HCP preferences. Data-driven insights help TAS strategize and target their efforts effectively.
• Ability to segment HCPs based on their preferences and other relevant factors. This helps them tailor their communication and product presentations to suit individual HCP needs.
• Understanding how to interpret and analyze data related to BMS products, customer preferences, clinical data.
• Ability to use CE^3 to generate insights and do dynamic call planning.

Technological Agility:

• Understanding, adapting, and effectively using technology in various aspects of healthcare business and interacting with HCPs.
• Utilizing various digital communication channels such as emails, instant messaging apps, and video conferencing to stay in touch with healthcare professionals, colleagues, and clients. This enables TAS to respond promptly to inquiries, share updates, and maintain effective communication.
• Competency using CE^3 and other software or CRM tools to collect, enter, and manage quality data in a timely and compliant manner, track interactions, and plan future engagements with healthcare professionals.
• Ability to use the Medical on Call technology effectively.
• Keeping up to date with technological advancements and changes.

Teamwork/Enterprise mindset:

• Strong business acumen to understand and analyze business and market drivers and develop, execute, and adjust business plans.
• Demonstrates a strong sense of learning agility. Seeks out and learns from unfamiliar experiences, and then applies those lessons to achieve better results in subsequent situations.
• Track record of balancing individual drive and collaborative attitude.
• Holds a high level of integrity and good judgment, in order to navigate the requirements of the role effectively and compliantly in accordance with BMS policies and procedures.

As this position requires the operation of a Company-provided vehicle, offers of employment are contingent upon the candidate meeting the requirements of “Qualified Driver,” as determined by the Company in its sole discretion, including but not limited to the following: 1) at least 21 years of age; 2) a driver’s license in good standing issued by your state of residence; and, 3) a driving risk level deemed acceptable by the Company.

If you come across a role that intrigues you but doesn’t perfectly line up with your resume, we encourage you to apply anyway. You could be one step away from work that will transform your life and career.

The starting compensation range(s) for this role are listed above for a full-time employee (FTE) basis. Additional incentive cash and stock opportunities (based on eligibility) may be available. The starting pay rate takes into account characteristics of the job, such as required skills, where the job is performed, the employee’s work schedule, job-related knowledge, and experience. Final, individual compensation will be decided based on demonstrated experience. 

Eligibility for specific benefits listed on our careers site may vary based on the job and location. For more on benefits, please visit https://careers.bms.com/life-at-bms/.
 

Benefit offerings are subject to the terms and conditions of the applicable plans in effect at the time and may require enrollment. Our benefits include:

• Health Coverage: Medical, pharmacy, dental, and vision care.

• Wellbeing Support: Programs such as BMS Well-Being Account, BMS Living Life Better, and Employee Assistance Programs (EAP).

• Financial Well-being and Protection: 401(k) plan, short- and long-term disability, life insurance, accident insurance, supplemental health insurance, business travel protection, personal liability protection, identity theft benefit, legal support, and survivor support.

​Work-life benefits include:

Paid Time Off

• US Exempt Employees: flexible time off (unlimited, with manager approval, 11 paid national holidays (not applicable to employees in Phoenix, AZ, Puerto Rico or Rayzebio employees)

• Phoenix, AZ, Puerto Rico and Rayzebio Exempt, Non-Exempt, Hourly Employees: 160 hours annual paid vacation for new hires with manager approval, 11 national holidays, and 3 optional holidays

Based on eligibility*, additional time off for employees may include unlimited paid sick time, up to 2 paid volunteer days per year, summer hours flexibility, leaves of absence for medical, personal, parental, caregiver, bereavement, and military needs and an annual Global Shutdown between Christmas and New Years Day.

All global employees full and part-time who are actively employed at and paid directly by BMS at the end of the calendar year are eligible to take advantage of the Global Shutdown.

*Eligibility Disclosure: The summer hours program is for United States (U.S.) office-based employees due to the unique nature of their work. Summer hours are generally not available for field sales and manufacturing operations and may also be limited for the capability centers. Employees in remote-by-design or lab-based roles may be eligible for summer hours, depending on the nature of their work, and should discuss eligibility with their manager. Employees covered under a collective bargaining agreement should consult that document to determine if they are eligible. Contractors, leased workers and other service providers are not eligible to participate in the program.

Uniquely Interesting Work, Life-changing Careers
With a single vision as inspiring as “Transforming patients’ lives through science™ ”, every BMS employee plays an integral role in work that goes far beyond ordinary. Each of us is empowered to apply our individual talents and unique perspectives in a supportive culture, promoting global participation in clinical trials, while our shared values of passion, innovation, urgency, accountability, inclusion and integrity bring out the highest potential of each of our colleagues.

On-site Protocol

BMS has an occupancy structure that determines where an employee is required to conduct their work. This structure includes site-essential, site-by-design, field-based and remote-by-design jobs. The occupancy type that you are assigned is determined by the nature and responsibilities of your role:

Site-essential roles require 100% of shifts onsite at your assigned facility. Site-by-design roles may be eligible for a hybrid work model with at least 50% onsite at your assigned facility. For these roles, onsite presence is considered an essential job function and is critical to collaboration, innovation, productivity, and a positive Company culture. For field-based and remote-by-design roles the ability to physically travel to visit customers, patients or business partners and to attend meetings on behalf of BMS as directed is an essential job function.

Supporting People with Disabilities

BMS is dedicated to ensuring that people with disabilities can excel through a transparent recruitment process, reasonable workplace accommodations/adjustments and ongoing support in their roles. Applicants can request a reasonable workplace accommodation/adjustment prior to accepting a job offer. If you require reasonable accommodations/adjustments in completing this application, or in any part of the recruitment process, direct your inquiries to adastaffingsupport@bms.com. Visit careers.bms.com/eeo-accessibility to access our complete Equal Employment Opportunity statement.

Candidate Rights

BMS will consider for employment qualified applicants with arrest and conviction records, pursuant to applicable laws in your area.

If you live in or expect to work from Los Angeles County if hired for this position, please visit this page for important additional information: https://careers.bms.com/california-residents/

Data Protection

We will never request payments, financial information, or social security numbers during our application or recruitment process. Learn more about protecting yourself at https://careers.bms.com/fraud-protection.

Any data processed in connection with role applications will be treated in accordance with applicable data privacy policies and regulations.

If you believe that the job posting is missing information required by local law or incorrect in any way, please contact BMS at TAEnablement@bms.com. Please provide the Job Title and Requisition number so we can review. Communications related to your application should not be sent to this email and you will not receive a response. Inquiries related to the status of your application should be directed to Chat with Ripley.

Working with Us
Challenging. Meaningful. Life-changing. Those aren’t words that are usually associated with a job. But working at Bristol Myers Squibb is anything but usual. Here, uniquely interesting work happens every day, in every department. From optimizing a production line to the latest breakthroughs in cell therapy, this is work that transforms the lives of patients, and the careers of those who do it. You’ll get the chance to grow and thrive through opportunities uncommon in scale and scope, alongside high-achieving teams. Take your career farther than you thought possible.

Bristol Myers Squibb recognizes the importance of balance and flexibility in our work environment. We offer a wide variety of competitive benefits, services and programs that provide our employees with the resources to pursue their goals, both at work and in their personal lives. Read more: careers.bms.com/working-with-us.

Description:

The senior manager is part of a team responsible for Business Partnering, Category Strategies, Sourcing Execution, Contract Management and Supplier Management for BMS in Japan. This role is responsible for selective categories within Commercial, Enabling Functions, R&D and GPS and reports to the Market Lead Japan.

Key Responsibilities

• Develop and manage business partner relationships with market leadership and functional business partners
  • Develop robust and collaborative relationships with business partners and work closely alongside them to deeply understand their needs and align Procurement strategies accordingly
  • Continuously provide data-driven insights to business partners that help them to achieve their goals and overcome business challenges
  • Drive co-ownership of initiatives and accountability based on agreed upon category strategies
• Development of market-specific category strategies that are best in class and consider market nuances as needed to drive outcomes for the business
  • Balance market and enterprise-wide nuances to effectively develop, implement and drive the category strategy, policies and processes
  • Understand and capture business plans and budgets as needed to ensure category strategies are fit-for-purpose and meet business needs
  • Leverage knowledge of external supplier market place to curate supplier solutions for the business in alignment with business outcome needs
  • Collaborate with the Global Category Lead and business partners to ensure category strategies are effectively supporting business outcomes such as product launch, in-line product growth, upcoming LOEs, and data and insights.
• Conduct Source-to-Contract Operations across selective categories within Commercial, Enabling Functions, R&D and GPS
  • Develop a deep knowledge of contract terms and conditions, negotiation best practices and BMS Standard Operating Procedures
  • manage and lead complex sourcing events from end-to-end (RFI/RFP): lead the preparation and solicitation of competitive bids, quotations and proposals; evaluate competitive offerings; assess supplier product and pricing information; conduct negotiations and communicate decision externally
  • Act as an expert facilitator to drive and manage the contract through the contract life cycle from fully understanding the complexities of the deal to choosing and preparing the correct template to drafting, negotiation and managing redlines through finalization, distribution, signatures and storage
  • Coordinate closely with business stakeholders, procurement partners and subject matter experts such as legal and others (Cybersecurity / IT, Data Privacy, Quality, etc. as applicable) to incorporate feedback to ensure timely, compliant, and effective facilitation of contracts
  • Maintain awareness of pre-contracting steps, including underlying BMS policies and procedures related to the contracts and the contracted activities within scope
• Drive Supplier Relationship Management and Performance in order to leverage knowledge, spend and procurement effectiveness
  • Oversee the rationalization and selection of suppliers that meet market requirements at the optimal total cost
  • Ensure preferred suppliers exist for each category of spend and manage compliance
  • Identify, build, and maintain mutually beneficial relationships, partnerships, and alliances with selected suppliers
  • Manage escalations from the business and coordinate with Suppliers on behalf of the business to develop solutions or performance improvement plans
• Support strategic initiatives at the market level

Internal/External Stakeholders:

• Supplier counterparts from KAM to executive management
• Various levels of Cross-Functional business partners
• Multiple Teams across the SS&P matrix

Qualifications:

Minimum Requirements:

• B.S./B.A.
• Business Level in English & Japanese
• Self-motivation and mindset for growth through continuous learning
• Minimum of 6-8 years of business experience
• Minimum of 5-6 years of multi-disciplined procurement experience
• Experience leading and participating on cross-functional and/or global teams
• Developing partnerships with internal stakeholders
• Data/information management, category management, process redesign and continuous improvement expertise, project management and performance measurement skills
• Procurement process knowledge, negotiation, contract management, financial analysis, market analysis, supplier analysis, supplier diversity, supplier management, technology utilization, strategic planning and integrated supply chain experience
• Expertise in contract construction, terms and conditions, with strong preference for working knowledge of facilitating, drafting and negotiating buy-side and other in-scope contracts in the pharma/biotech industry
• Excellent oral and written communication skills and diplomacy to convey information and influence others with a strong customer focus
• Demonstrates a high level of adaptability in dealing with ambiguous and complex work environment and balances multiples demands on role in a responsive and professional manner

Preferred Qualifications:

• M.S./M.B.A.
• Professional certifications (e.g. CPM, CPIM).
• 5 years Pharmaceutical Procurement experience
• Membership in Professional Associations, e.g. ISM

If you come across a role that intrigues you but doesn’t perfectly line up with your resume, we encourage you to apply anyway. You could be one step away from work that will transform your life and career.

Uniquely Interesting Work, Life-changing Careers
With a single vision as inspiring as “Transforming patients’ lives through science™ ”, every BMS employee plays an integral role in work that goes far beyond ordinary. Each of us is empowered to apply our individual talents and unique perspectives in a supportive culture, promoting global participation in clinical trials, while our shared values of passion, innovation, urgency, accountability, inclusion and integrity bring out the highest potential of each of our colleagues.

On-site Protocol

BMS has an occupancy structure that determines where an employee is required to conduct their work. This structure includes site-essential, site-by-design, field-based and remote-by-design jobs. The occupancy type that you are assigned is determined by the nature and responsibilities of your role:

Site-essential roles require 100% of shifts onsite at your assigned facility. Site-by-design roles may be eligible for a hybrid work model with at least 50% onsite at your assigned facility. For these roles, onsite presence is considered an essential job function and is critical to collaboration, innovation, productivity, and a positive Company culture. For field-based and remote-by-design roles the ability to physically travel to visit customers, patients or business partners and to attend meetings on behalf of BMS as directed is an essential job function.

Supporting People with Disabilities

BMS is dedicated to ensuring that people with disabilities can excel through a transparent recruitment process, reasonable workplace accommodations/adjustments and ongoing support in their roles. Applicants can request a reasonable workplace accommodation/adjustment prior to accepting a job offer. If you require reasonable accommodations/adjustments in completing this application, or in any part of the recruitment process, direct your inquiries to adastaffingsupport@bms.com. Visit careers.bms.com/eeo-accessibility to access our complete Equal Employment Opportunity statement.

Candidate Rights

BMS will consider for employment qualified applicants with arrest and conviction records, pursuant to applicable laws in your area.

If you live in or expect to work from Los Angeles County if hired for this position, please visit this page for important additional information: https://careers.bms.com/california-residents/

Data Protection

We will never request payments, financial information, or social security numbers during our application or recruitment process. Learn more about protecting yourself at https://careers.bms.com/fraud-protection.

Any data processed in connection with role applications will be treated in accordance with applicable data privacy policies and regulations.

If you believe that the job posting is missing information required by local law or incorrect in any way, please contact BMS at TAEnablement@bms.com. Please provide the Job Title and Requisition number so we can review. Communications related to your application should not be sent to this email and you will not receive a response. Inquiries related to the status of your application should be directed to Chat with Ripley.

Working with Us
Challenging. Meaningful. Life-changing. Those aren’t words that are usually associated with a job. But working at Bristol Myers Squibb is anything but usual. Here, uniquely interesting work happens every day, in every department. From optimizing a production line to the latest breakthroughs in cell therapy, this is work that transforms the lives of patients, and the careers of those who do it. You’ll get the chance to grow and thrive through opportunities uncommon in scale and scope, alongside high-achieving teams. Take your career farther than you thought possible.

Bristol Myers Squibb recognizes the importance of balance and flexibility in our work environment. We offer a wide variety of competitive benefits, services and programs that provide our employees with the resources to pursue their goals, both at work and in their personal lives. Read more: careers.bms.com/working-with-us.

Position: Sr. Manager, ServiceNow

Location: Princeton, NJ

Location: Tampa, FL

At Bristol Myers Squibb, we are inspired by a single vision – transforming patients’ lives through science. In oncology, hematology, immunology and cardiovascular disease – and one of the most diverse and promising pipelines in the industry – each of our passionate colleagues contribute to innovations that drive meaningful change. We bring a human touch to every treatment we pioneer. Join us and make a difference.

Position Summary

This position plays a key role in designing and maintaining ServiceNow. The person in this role will be responsible to deliver new technology features and support fixes to optimize BMS ServiceNow operations and functional enhancements. You will collaborate with stakeholders and IT teams to understand requirements and implement solutions that enrich the platform and enhance the user experience.

At BMS, digital innovation and Information Technology are central to our vision of transforming patients’ lives through science. To accelerate our ability to serve patients around the world, we must unleash the power of technology.  We are committed to being at the forefront of transforming the way medicine is made and delivered by harnessing the power of computer and data science, artificial intelligence, and other technologies to promote scientific discovery, faster decision making, and enhanced patient care.

If you want an exciting and rewarding career that is meaningful, consider joining our diverse team!

Key Responsibilities

• Collaborate with stakeholders, system architects and IT teams to understand requirements and implement solutions that enrich the platform and enhance the user experience
• Design solution on ServiceNow platform through Workflow, Flow Designer, IntegrationHub, Orchestration, Mid Servers, Business Rules, Client Scripts, UI Actions, UI Policies, ACLs, SLAs, Registry Events, Scheduled Jobs etc.
• Support and identify opportunities for continuous improvement
• Adopt broad, enterprise-wide view and understanding of strategy, processes and capabilities
• Support business process re-engineering efforts for at least a couple medium-to-large software project
• Communicate status updates to stakeholders and manage expectations
• Conduct User Acceptance Testing (UAT) to ensure the requirements are met
• Engage and the support business services and ensure adherence to technology standards across capability delivery teams including service providers
• Work closely with cross-functional teams to deliver ServiceNow solutions
• Troubleshoot and resolve issues/incidents
• Collaborate with product managers and stakeholders to ensure requirements are clearly understood and backlog items are prioritized and partner with Developers to design and implement the solutions
• Demonstrate a flexible and adaptive approach to accommodate changing requirements.
• Must be self-directed with proven ability to make mature decisions supported by thorough data and process analysis.

Qualifications & Experience

• Degree in Computer Science, Information Systems, related field, or equivalent work experience
• 6+ years of ServiceNow experience
• Broad exposure to ServiceNow modules (ITSM, ITAM, ITOM, IRM (GRC/TPRM), HRSD)
• Proficiency in ServiceNow platform capabilities including Service Catalog, Flow Designer, Workflow Editor, Scripting and Integration Hub etc.
• Strong analytical and problem-solving skills to troubleshoot and resolve technical issues
• Excellent communication and collaboration abilities to work effectively with cross-functional teams
• Ability to work independently, manage multiple priorities, and meet deadlines in a fast-paced environment
• Experience with ServiceNow integrations
• Experience with ServiceNow scripting languages
• Experience with ServiceNow reporting and analytics
• Experience with Agile development methodologies
• Experience with ServiceNow performance tuning and optimization
• Experience with ServiceNow security and compliance
• Experience with ServiceNow family and patching upgrades
• Makes decisions while understanding the team's work and how it fits into the broader enterprise
• Demonstrates awareness of functional business context and the impact on their own work
• Identifies opportunities to improve and grow, balancing performance feedback and career development​
• Displays understanding of performance metrics driving the team's goals and questions the external environment and its' implication on the goals and strategies
• ServiceNow Certified System Administrator (CSA), Certified Application Developer (CAD) or Certified Implementation Specialist (CIS) certification is a plus

Why You Should Apply

Around the world, we are passionate about making an impact on the lives of patients with serious diseases. Empowered to apply our individual talents and diverse perspectives in an inclusive culture, our shared values of passion, innovation, urgency, accountability, inclusion and integrity bring out the highest potential of each of our colleagues.

Bristol Myers Squibb recognizes the importance of balance and flexibility in our work environment. We offer a wide variety of competitive benefits, services and programs that provide our employees with the resources to pursue their goals, both at work and in their personal lives.

Our company is committed to ensuring that people with disabilities can excel through a transparent recruitment process, reasonable workplace adjustments and ongoing support in their roles. Applicants can request accommodation prior to accepting a job offer. If you require reasonable accommodation in completing this application, or any part of the recruitment process direct your inquiries to adastaffingsupport@bms.com. Visit careers.bms.com/eeo-accessibility to access our complete Equal Employment Opportunity statement.

If you come across a role that intrigues you but doesn’t perfectly line up with your resume, we encourage you to apply anyway. You could be one step away from work that will transform your life and career.

The starting compensation range(s) for this role are listed above for a full-time employee (FTE) basis. Additional incentive cash and stock opportunities (based on eligibility) may be available. The starting pay rate takes into account characteristics of the job, such as required skills, where the job is performed, the employee’s work schedule, job-related knowledge, and experience. Final, individual compensation will be decided based on demonstrated experience. 

Eligibility for specific benefits listed on our careers site may vary based on the job and location. For more on benefits, please visit https://careers.bms.com/life-at-bms/.
 

Benefit offerings are subject to the terms and conditions of the applicable plans in effect at the time and may require enrollment. Our benefits include:

• Health Coverage: Medical, pharmacy, dental, and vision care.

• Wellbeing Support: Programs such as BMS Well-Being Account, BMS Living Life Better, and Employee Assistance Programs (EAP).

• Financial Well-being and Protection: 401(k) plan, short- and long-term disability, life insurance, accident insurance, supplemental health insurance, business travel protection, personal liability protection, identity theft benefit, legal support, and survivor support.

​Work-life benefits include:

Paid Time Off

• US Exempt Employees: flexible time off (unlimited, with manager approval, 11 paid national holidays (not applicable to employees in Phoenix, AZ, Puerto Rico or Rayzebio employees)

• Phoenix, AZ, Puerto Rico and Rayzebio Exempt, Non-Exempt, Hourly Employees: 160 hours annual paid vacation for new hires with manager approval, 11 national holidays, and 3 optional holidays

Based on eligibility*, additional time off for employees may include unlimited paid sick time, up to 2 paid volunteer days per year, summer hours flexibility, leaves of absence for medical, personal, parental, caregiver, bereavement, and military needs and an annual Global Shutdown between Christmas and New Years Day.

All global employees full and part-time who are actively employed at and paid directly by BMS at the end of the calendar year are eligible to take advantage of the Global Shutdown.

*Eligibility Disclosure: The summer hours program is for United States (U.S.) office-based employees due to the unique nature of their work. Summer hours are generally not available for field sales and manufacturing operations and may also be limited for the capability centers. Employees in remote-by-design or lab-based roles may be eligible for summer hours, depending on the nature of their work, and should discuss eligibility with their manager. Employees covered under a collective bargaining agreement should consult that document to determine if they are eligible. Contractors, leased workers and other service providers are not eligible to participate in the program.

Uniquely Interesting Work, Life-changing Careers
With a single vision as inspiring as “Transforming patients’ lives through science™ ”, every BMS employee plays an integral role in work that goes far beyond ordinary. Each of us is empowered to apply our individual talents and unique perspectives in a supportive culture, promoting global participation in clinical trials, while our shared values of passion, innovation, urgency, accountability, inclusion and integrity bring out the highest potential of each of our colleagues.

On-site Protocol

BMS has an occupancy structure that determines where an employee is required to conduct their work. This structure includes site-essential, site-by-design, field-based and remote-by-design jobs. The occupancy type that you are assigned is determined by the nature and responsibilities of your role:

Site-essential roles require 100% of shifts onsite at your assigned facility. Site-by-design roles may be eligible for a hybrid work model with at least 50% onsite at your assigned facility. For these roles, onsite presence is considered an essential job function and is critical to collaboration, innovation, productivity, and a positive Company culture. For field-based and remote-by-design roles the ability to physically travel to visit customers, patients or business partners and to attend meetings on behalf of BMS as directed is an essential job function.

Supporting People with Disabilities

BMS is dedicated to ensuring that people with disabilities can excel through a transparent recruitment process, reasonable workplace accommodations/adjustments and ongoing support in their roles. Applicants can request a reasonable workplace accommodation/adjustment prior to accepting a job offer. If you require reasonable accommodations/adjustments in completing this application, or in any part of the recruitment process, direct your inquiries to adastaffingsupport@bms.com. Visit careers.bms.com/eeo-accessibility to access our complete Equal Employment Opportunity statement.

Candidate Rights

BMS will consider for employment qualified applicants with arrest and conviction records, pursuant to applicable laws in your area.

If you live in or expect to work from Los Angeles County if hired for this position, please visit this page for important additional information: https://careers.bms.com/california-residents/

Data Protection

We will never request payments, financial information, or social security numbers during our application or recruitment process. Learn more about protecting yourself at https://careers.bms.com/fraud-protection.

Any data processed in connection with role applications will be treated in accordance with applicable data privacy policies and regulations.

If you believe that the job posting is missing information required by local law or incorrect in any way, please contact BMS at TAEnablement@bms.com. Please provide the Job Title and Requisition number so we can review. Communications related to your application should not be sent to this email and you will not receive a response. Inquiries related to the status of your application should be directed to Chat with Ripley.