Working with Us
Challenging. Meaningful. Life-changing. Those aren’t words that are usually associated with a job. But working at Bristol Myers Squibb is anything but usual. Here, uniquely interesting work happens every day, in every department. From optimizing a production line to the latest breakthroughs in cell therapy, this is work that transforms the lives of patients, and the careers of those who do it. You’ll get the chance to grow and thrive through opportunities uncommon in scale and scope, alongside high-achieving teams. Take your career farther than you thought possible.

Bristol Myers Squibb recognizes the importance of balance and flexibility in our work environment. We offer a wide variety of competitive benefits, services and programs that provide our employees with the resources to pursue their goals, both at work and in their personal lives. Read more: careers.bms.com/working-with-us.

Position Summary

Our Associates perform a crucial role in driving our novel cell therapy programs by supporting routine manufacturing operations. We are searching for innovative, intellectually curious individuals with a general understanding of Good Manufacturing Practices (GMPs) to support routine manufacturing operations for Cell Therapy. Successful candidates must be goal-oriented and flexible, with the ability to work effectively and efficiently on a team while demonstrating safety, quality, and GMP compliance at all times.

Duties/Responsibilities:

• Execute operations as outlined in Standard Operating Procedures (SOPs) and batch records
• Executes transactions and process in all electronic systems
• Perform all tasks in a manner consistent with the safety policies, SOPs, quality systems, and GMP requirements
• Complete training assignments to ensure the necessary technical skills and knowledge
• Train for proficiency in process systems and some supporting business systems
• Work within a controlled cleanroom environment and perform aseptic processing (as assigned; maintain manufacturing environmental conditions (Non-Viable Particulate(s) and Viable microbial levels per controlled area classification specifications) by performing area disinfection regiment as required to meet global Health Authority requirements
• Able to train new operators
• Role models and leaders for the culture of compliance
• Controlled document & Deviation authoring, change impact assessment and action owner
• Demonstrate a strong practical and theoretical knowledge in their work
• Can represent department in cross-functional department collaborations
• May before Team Lead duties as needed / delegated
• Complete documentation required by governing controlled documents and batch records
• Solve complex technical problems; takes new perspectives using existing solutions
• Train others on SOPs, Work Instructions to successfully complete manufacturing operations

Qualifications:

• Associate or bachelor's degree in related field is preferred.
• A minimum high school diploma and/or equivalent combination of education and experience is required.
• MBO 3 of 4 in science related field and/or equivalent
• Experience:
• 3+ years of cGMP cell therapy manufacturing, bioprocessing manufacturing, or relevant experience and education
• Extensive knowledge of cGMP regulations and FDA guidance applicable to biologics and cell therapy manufacturing
• Peer-level on the floor leadership experience which demonstrates proficiency and compliant schedule adherence is highly desired
• Demonstrated aptitude for engineering principles and manufacturing systems
• Demonstrated proficiency in common computer tools such as word processing, spreadsheet and web-based applications
• Demonstrated good interpersonal skills, is attentive and approachable
• Maintain a professional and productive relationship with area management and co-workers

Preferred Experience:

• Experience in cell therapy manufacturing, including Cell washing processes and automated equipment. Cell separation techniques and automated equipment. Cryopreservation processes and equipment.
• Cell expansion using incubators and single use bioreactors

We will be recruiting 10people for this role.

#LI-Onsite

If you come across a role that intrigues you but doesn’t perfectly line up with your resume, we encourage you to apply anyway. You could be one step away from work that will transform your life and career.

Uniquely Interesting Work, Life-changing Careers
With a single vision as inspiring as “Transforming patients’ lives through science™ ”, every BMS employee plays an integral role in work that goes far beyond ordinary. Each of us is empowered to apply our individual talents and unique perspectives in a supportive culture, promoting global participation in clinical trials, while our shared values of passion, innovation, urgency, accountability, inclusion and integrity bring out the highest potential of each of our colleagues.

On-site Protocol

BMS has an occupancy structure that determines where an employee is required to conduct their work. This structure includes site-essential, site-by-design, field-based and remote-by-design jobs. The occupancy type that you are assigned is determined by the nature and responsibilities of your role:

Site-essential roles require 100% of shifts onsite at your assigned facility. Site-by-design roles may be eligible for a hybrid work model with at least 50% onsite at your assigned facility. For these roles, onsite presence is considered an essential job function and is critical to collaboration, innovation, productivity, and a positive Company culture. For field-based and remote-by-design roles the ability to physically travel to visit customers, patients or business partners and to attend meetings on behalf of BMS as directed is an essential job function.

BMS is dedicated to ensuring that people with disabilities can excel through a transparent recruitment process, reasonable workplace accommodations/adjustments and ongoing support in their roles. Applicants can request a reasonable workplace accommodation/adjustment prior to accepting a job offer. If you require reasonable accommodations/adjustments in completing this application, or in any part of the recruitment process, direct your inquiries to adastaffingsupport@bms.com. Visit careers.bms.com/eeo-accessibility to access our complete Equal Employment Opportunity statement.

BMS cares about your well-being and the well-being of our staff, customers, patients, and communities. As a result, the Company strongly recommends that all employees be fully vaccinated for Covid-19 and keep up to date with Covid-19 boosters.

BMS will consider for employment qualified applicants with arrest and conviction records, pursuant to applicable laws in your area.

If you live in or expect to work from Los Angeles County if hired for this position, please visit this page for important additional information: https://careers.bms.com/california-residents/

Any data processed in connection with role applications will be treated in accordance with applicable data privacy policies and regulations.

Working with Us
Challenging. Meaningful. Life-changing. Those aren’t words that are usually associated with a job. But working at Bristol Myers Squibb is anything but usual. Here, uniquely interesting work happens every day, in every department. From optimizing a production line to the latest breakthroughs in cell therapy, this is work that transforms the lives of patients, and the careers of those who do it. You’ll get the chance to grow and thrive through opportunities uncommon in scale and scope, alongside high-achieving teams. Take your career farther than you thought possible.

Bristol Myers Squibb recognizes the importance of balance and flexibility in our work environment. We offer a wide variety of competitive benefits, services and programs that provide our employees with the resources to pursue their goals, both at work and in their personal lives. Read more: careers.bms.com/working-with-us.

概要 (High-level Description; including manage team/individuals or not)

This is a key role in BMSKK Controllership team and will be responsible for managing critical assignments for both BMSKK and BMSH entities to accomplish the tasks of USGAAP reporting, Statutory filing and Taxation. Matrix manager with oversight of Controllers Team and LE CoE, Stat CoE and capability centers.

役割と責任範囲 (Roles & responsibilities)

• Oversee and review month-end/quarter-end/year-end closes including BS/PL analysis which will be managed by LE CoE, Stat CoE and capability centers.
• Ensure that financial statements are accurate, complete and in accordance with accounting standards (USGAAP and JPGAAP).
• Manage Corporate Income Tax, Consumption Tax, Office Tax, Fixed Asset Tax, Withholding income tax, Revenue stamp tax and Transfer Pricing/APA taxes related topics for BMSKK and BMS Hanbai KK.
• Manage respective local tax filings, including supporting outsourced Corporate Income Tax and Consumption Tax filing process, and ensures that they are in compliance with local market requirements.
• Facilitates external/internal audits and manage interactions with the respective auditors collaborating with Legal Entity CoE, Statutory CoE and other capability centers.
• Facilitates tax audits and manage interactions with the respective auditors/authorities, PwC tax team and Tax CoE.
• Collaborate with Tax CoE and Corporate Transfer Pricing team to be aligned with critical Tax and TP related topics to ensure in an appropriate position.
• Oversee budgeting/projections for Legal Entity (LE) profitability and quarterly profitability adjustment process as well as monitoring necessary Transfer Price changes which are managed by LE CoE.
• Oversee Intercompany back charges, alliance related transactions and pension activities, which are managed by LE CoE, Stat CoE and other capability centers.
• Engage as a Local Technical Accounting Network (TAN) and collaborates with Corporate TAN to obtain relevant USGAAP and finance SOP updates.
• Liase with Controllers Team, Corporate Treasury, LE CoE, Stat CoE and other capability centers and demonstrates accountability to contribute creating a high-performance culture with an enterprise mindset.
• Engage as a Subject Matter Expert for cross functional projects as well as Statutory and USGAAP requirements advisor.
• Establish relationships and cross-functional partnerships through demonstrated integrity to create value for the business to meet organizational objectives and governance responsibilities.
• Utilize proper influence skills to obtain positive outcomes and make decisions that align with the strategic direction of the organization.
• Drive team performance by promoting and encouraging participation and sharing of ideas that align with the organizational strategy and maximize goals.
• Create a workplace where employees are inspired, encouraged and valued.

必要な知識/スキル (Required knowledge/skills)

Knowledge:

• Undergraduate degree in accounting, finance or related field.
• CPA, MBA or equivalent qualification.
• Knowledge of Japan GAAP and Japan tax regulations
• Minimum of 10 years of relevant experience in Finance.
• Minimum of 5 years of working experience in global and/or multi-divisional organization.
• Experience within the pharmaceutical industry – preferable.

Skills:

• Experience of manger/supervisor in multi-national environment.
• Experience of leading tax filing processes, cross functional project, and financial close.
• Intellectual/emotional capability and commitment exercising a high degree of adaptability in dealing with diverse work environment.
• Inquisitive, initiative and willing approach in the acquisition of new tasks and the ability to prioritize and be independent in completing set objectives.
• Competent analytical and problem-solving skills, with strong written and oral presentation abilities.
• Competence in using a variety of applicable software (including SAP, Oracle, Hyperion, and Concur) to perform business tasks.
• Fluency in English and Japanese (reading/writing/speaking/listening).

If you come across a role that intrigues you but doesn’t perfectly line up with your resume, we encourage you to apply anyway. You could be one step away from work that will transform your life and career.

Uniquely Interesting Work, Life-changing Careers
With a single vision as inspiring as “Transforming patients’ lives through science™ ”, every BMS employee plays an integral role in work that goes far beyond ordinary. Each of us is empowered to apply our individual talents and unique perspectives in a supportive culture, promoting global participation in clinical trials, while our shared values of passion, innovation, urgency, accountability, inclusion and integrity bring out the highest potential of each of our colleagues.

On-site Protocol

BMS has an occupancy structure that determines where an employee is required to conduct their work. This structure includes site-essential, site-by-design, field-based and remote-by-design jobs. The occupancy type that you are assigned is determined by the nature and responsibilities of your role:

Site-essential roles require 100% of shifts onsite at your assigned facility. Site-by-design roles may be eligible for a hybrid work model with at least 50% onsite at your assigned facility. For these roles, onsite presence is considered an essential job function and is critical to collaboration, innovation, productivity, and a positive Company culture. For field-based and remote-by-design roles the ability to physically travel to visit customers, patients or business partners and to attend meetings on behalf of BMS as directed is an essential job function.

BMS is dedicated to ensuring that people with disabilities can excel through a transparent recruitment process, reasonable workplace accommodations/adjustments and ongoing support in their roles. Applicants can request a reasonable workplace accommodation/adjustment prior to accepting a job offer. If you require reasonable accommodations/adjustments in completing this application, or in any part of the recruitment process, direct your inquiries to adastaffingsupport@bms.com. Visit careers.bms.com/eeo-accessibility to access our complete Equal Employment Opportunity statement.

BMS cares about your well-being and the well-being of our staff, customers, patients, and communities. As a result, the Company strongly recommends that all employees be fully vaccinated for Covid-19 and keep up to date with Covid-19 boosters.

BMS will consider for employment qualified applicants with arrest and conviction records, pursuant to applicable laws in your area.

If you live in or expect to work from Los Angeles County if hired for this position, please visit this page for important additional information: https://careers.bms.com/california-residents/

Any data processed in connection with role applications will be treated in accordance with applicable data privacy policies and regulations.

Working with Us
Challenging. Meaningful. Life-changing. Those aren’t words that are usually associated with a job. But working at Bristol Myers Squibb is anything but usual. Here, uniquely interesting work happens every day, in every department. From optimizing a production line to the latest breakthroughs in cell therapy, this is work that transforms the lives of patients, and the careers of those who do it. You’ll get the chance to grow and thrive through opportunities uncommon in scale and scope, alongside high-achieving teams. Take your career farther than you thought possible.

Bristol Myers Squibb recognizes the importance of balance and flexibility in our work environment. We offer a wide variety of competitive benefits, services and programs that provide our employees with the resources to pursue their goals, both at work and in their personal lives. Read more: careers.bms.com/working-with-us.

At Bristol Myers Squibb we are reimagining the future of cell therapy. With our bold ambition, backed by a best-in-the-industry team and long-term commitment, we are leading the way to unlock the full promise of cell therapy as we strive to put more patients on the path to a cure. If you are ready to challenge yourself, accelerate your career, and give new hope to patients, there’s no better place than here at BMS with our Cell Therapy team.

This is a key role on the Shop Floor Quality Assurance team. As Manager, Shop Floor Quality Assurance, Cell Therapy, you will lead a team of 4-8 employees.   

The Shop Floor Quality Assurance team is responsible for 24x7 Quality collaboration and oversight of site operations, including but not limited to Manufacturing, Quality Control laboratories, and Warehouse Operations.

This position will oversee and partner with operational teams to ensure compliance with Bristol-Myers Squibb policies, standards, procedures, and Global cGMP.

The Manager, Shop Floor Quality Assurance, Cell Therapy is responsible for quality activities for the Cell Therapy Facility in accordance with Bristol-Myers Squibb policies, standards, procedures, and Global cGMP.  Functional responsibilities include ensuring operational compliance with applicable procedures and batch records, providing real time review of manufacturing batch record documentation and logbooks, and working with operations to resolve manufacturing issues. 

The Manager, Shop Floor Quality Assurance role is stationed in Devens, MA and reports to the Senior Manager, Field Quality Assurance for the Devens CTF.

Shifts Available:

6am – 6pm, rotating schedule including holidays and weekends, onsite

Responsibilities:

• Provide leadership to ensure routine on-the-floor Quality oversight and to ensure collaborative triages of unexpected events within the Manufacturing, Quality Labs, and Supply Chain operational areas and systems.
• Have a comprehensive understanding of Cell Therapy processes to enable real-time decision-making.
• Advanced ability to synthesis information from multiple sources, interpret problems and effectively communicate to cross-functional management in a clear, brief, and accurate manner.
• Respond to complex/critical issues and build a consensus of understanding with subject-matter experts for product impact and justification to continue manufacturing.
• Serve as a subject matter expert supporting others to navigate the BMS quality management system including but not limited to deviation and CAPA action management, interim production controls, disposition decisions, and batch record management. 
• Provide direction and timely guidance to QA shift-managers regarding the handling and resolution of cGMP events which may be a part of deviations, batch record exceptions, and other quality operational issues.
• Accountable for the performance/delivery of the QA field quality organization, including oversight of the “QA on-the-floor” systems and programs that enable the highest quality and the quickest delivery of QA cGMP tasks.
• Develop and implement standard-work for team-members that balances on-floor support for non-routine events, routine quality assurance work, and stretch/development project-work.
• Champion a culture that embraces psychological and physical safety of employees in the work environment.
• Champion a culture of teamwork, communication, and continuous improvement focused on defining problem statements, driving initial investigative efforts, and actioning solutions to reduce recurrence.
• Proactively identify and address quality risks and critical issues, drive mitigations with the aid of Field Quality Staff and cross-functional partners and escalate to senior management as needed.
• Lead walkthroughs with peers or QA team-members to identify and remediate operational or quality issues.
• Review and interpret the technical conclusions of a record/investigation and provide constructive feedback.
• Independently approve deviation records within the quality management system consistent with quality risk management principles and in accordance with process knowledge
• Regularly spend time coaching and mentoring operators and Field QA specialists while on the manufacturing floor.
• Interview, hire, coach, motivate, and develop exceptional staff. Set performance objectives and development plans. Monitor performance progress and conduct performance reviews for all direct reports.

Knowledge and Skills:

• Ability to lead an on-site quality operations teams working a 6am to 6pm shift on a rotating 2-3-2 Panama schedule. 
• Demonstrated experience with quality management systems for handling of records such as change control, product complaints, deviations, investigations, and CAPA management.
• Experience working in aseptic/sterile environments and/or in quality control operations focused on microbial controls and contamination mitigation strategies is preferred. 
• Ability to research, understand, interpret, and apply internal policies and regulatory guidelines
• Proficient computer skills with knowledge of several digital tools like MS Office, etc., and ability to learn and work with new software applications.
• Advanced ability to interpret data & results, understand complex problems with multiple variables, and articulate practical  solutions.
• Excellent written and verbal skills and advanced ability to present technical data effectively based on target audience
• Ability to work in a fast-paced team environment and lead peers through changing priorities
• Ability to think strategically, meet deadlines, and support work prioritization
• Ability to negotiate and influence to craft mutually beneficial solutions
• Ability to motivate and foster a positive team environment 
• Exhibit strong decision-making and ability to think creatively while maintaining compliance and quality
• Pioneering mindset and ability to create innovative solutions
• Ability to think strategically, with an enterprise-mindset, establish deadlines and prioritize work according to the needs of the business and within budget.
• Ability to research, understand, interpret, and apply internal policies, cGMP, and quality principles.
• Establishment of strategic goals, departmental objectives, and motivating team to achieve operational tasks.
• Exhibits strong decision-making ability and analytical thinking while maintaining compliance and quality.
• Proactively finds solutions to quality and operational problems by creative thinking and innovative solutions.
• Proven ability to negotiate mutually beneficial solutions and resolve differing perspectives among stakeholders.
• Ability to understand complex problems with multiple datum/variables and articulate practical solutions.
• Excellent technical writing/verbal skills. Ability to effectively present technical data based on target audience.
• Demonstrated experience working with GxP electronic systems such as Manufacturing Execution Systems (MES) for electronic batch records; Enterprise Resource Planning (ERP) such as SAP; laboratory information management systems; or Quality Management Systems such as TrackWise or Veeva.
• Ability to lead change in a fast-paced environment with limited information and/or time-constraints.
• Experience in FDA/EMA regulations in biopharmaceuticals or cell therapy manufacturing is required.
• Experience with microbial controls, lean or six-sigma improvements, or as a technical/scientific process engineer in the biopharmaceutical industry preferred.

Basic Requirements:

• Bachelor's degree in STEM field preferred. High school diploma/ Associates degree with equivalent combination of education and work experience may be considered.
• 6+ years of relevant cGMP experience, preferably with 2+  year of QA shop floor experience.
• Ability to work within pharmaceutical cleanroom environments.

Working Conditions:

PHYSICAL /MENTAL DEMANDS: 

• Able to work near strong magnetic fields.
• Able to gown for ISO 8 and ISO 7 rooms (medical scrubs, safety shoes, safety glasses, gloves, etc.).

BMSCART

#LI-ONSITE

GPS_2025

If you come across a role that intrigues you but doesn’t perfectly line up with your resume, we encourage you to apply anyway. You could be one step away from work that will transform your life and career.

The starting compensation range(s) for this role are listed above for a full-time employee (FTE) basis. Additional incentive cash and stock opportunities (based on eligibility) may be available. The starting pay rate takes into account characteristics of the job, such as required skills, where the job is performed, the employee’s work schedule, job-related knowledge, and experience. Final, individual compensation will be decided based on demonstrated experience. 

Eligibility for specific benefits listed on our careers site may vary based on the job and location. For more on benefits, please visit https://careers.bms.com/life-at-bms/.

Benefit offerings are subject to the terms and conditions of the applicable plans then in effect and may include the following: Medical, pharmacy, dental and vision care. Wellbeing support such as the BMS Living Life Better program and employee assistance programs (EAP). Financial well-being resources and a 401(K). Financial protection benefits such as short- and long-term disability, life insurance, supplemental health insurance, business travel protection and survivor support. Work-life programs include paid national holidays and optional holidays, Global Shutdown Days between Christmas and New Year’s holiday, up to 120 hours of paid vacation, up to two (2) paid days to volunteer, sick time off, and summer hours flexibility. Parental, caregiver, bereavement, and military leave. Family care services such as adoption and surrogacy reimbursement, fertility/infertility benefits, support for traveling mothers, and child, elder and pet care resources. Other perks like tuition reimbursement and a recognition program.

Uniquely Interesting Work, Life-changing Careers
With a single vision as inspiring as “Transforming patients’ lives through science™ ”, every BMS employee plays an integral role in work that goes far beyond ordinary. Each of us is empowered to apply our individual talents and unique perspectives in a supportive culture, promoting global participation in clinical trials, while our shared values of passion, innovation, urgency, accountability, inclusion and integrity bring out the highest potential of each of our colleagues.

On-site Protocol

BMS has an occupancy structure that determines where an employee is required to conduct their work. This structure includes site-essential, site-by-design, field-based and remote-by-design jobs. The occupancy type that you are assigned is determined by the nature and responsibilities of your role:

Site-essential roles require 100% of shifts onsite at your assigned facility. Site-by-design roles may be eligible for a hybrid work model with at least 50% onsite at your assigned facility. For these roles, onsite presence is considered an essential job function and is critical to collaboration, innovation, productivity, and a positive Company culture. For field-based and remote-by-design roles the ability to physically travel to visit customers, patients or business partners and to attend meetings on behalf of BMS as directed is an essential job function.

BMS is dedicated to ensuring that people with disabilities can excel through a transparent recruitment process, reasonable workplace accommodations/adjustments and ongoing support in their roles. Applicants can request a reasonable workplace accommodation/adjustment prior to accepting a job offer. If you require reasonable accommodations/adjustments in completing this application, or in any part of the recruitment process, direct your inquiries to adastaffingsupport@bms.com. Visit careers.bms.com/eeo-accessibility to access our complete Equal Employment Opportunity statement.

BMS cares about your well-being and the well-being of our staff, customers, patients, and communities. As a result, the Company strongly recommends that all employees be fully vaccinated for Covid-19 and keep up to date with Covid-19 boosters.

BMS will consider for employment qualified applicants with arrest and conviction records, pursuant to applicable laws in your area.

If you live in or expect to work from Los Angeles County if hired for this position, please visit this page for important additional information: https://careers.bms.com/california-residents/

Any data processed in connection with role applications will be treated in accordance with applicable data privacy policies and regulations.

Working with Us
Challenging. Meaningful. Life-changing. Those aren’t words that are usually associated with a job. But working at Bristol Myers Squibb is anything but usual. Here, uniquely interesting work happens every day, in every department. From optimizing a production line to the latest breakthroughs in cell therapy, this is work that transforms the lives of patients, and the careers of those who do it. You’ll get the chance to grow and thrive through opportunities uncommon in scale and scope, alongside high-achieving teams. Take your career farther than you thought possible.

Bristol Myers Squibb recognizes the importance of balance and flexibility in our work environment. We offer a wide variety of competitive benefits, services and programs that provide our employees with the resources to pursue their goals, both at work and in their personal lives. Read more: careers.bms.com/working-with-us.

Job Responsibilities:

• Consult and coach People Leaders on employee relations, performance management, reorganization, and organizational effectiveness issues spanning all levels within the organization. Provide advice and counsel on HR practices, policy, and employment laws, striving to avoid/ minimize labor risks and/or future lawsuits.
• Provide counsel and facilitate prompt and effective resolution of workplace conflict to address issues for employees, managers, and leaders in a manner consistent with BMS policies, practices and legal considerations. Utilize various conflict management techniques, including training, mediation, conflict coaching.
• Conduct negotiations of separations for individual involuntary separations/mutual agreements and for individual or small impact involuntary terminations due to redundancy.
• Represent BMS in dismissal meetings with employee and employee’s representative and provide BMS manager with support during dismissal meetings. 
• Identify best practices and design innovative solutions to influence continuous improvement in the organization.
• Attend and represent BMS at mandatory arbitration committee hearings for disagreements with ratings. 
• Partner with HR Law, Compliance, and/or Ethics department in conducting investigations, research policies/practices, create and gather documentation, make recommendations and implement resolutions when applicable.
• Present investigation findings and/or summary to disciplinary committee. 
• Conduct employee relations risk assessments and provide actionable feedback.
• Conduct investigations and cases of employee relations issues such as: disciplinary actions, legal issues (harassment, discrimination, leave, accommodations, etc.), performance management and conduct management.
• Develop effective relationships with the business to promote good employee relations across the organization.
• Interact with HR Business Partners, and other HR functions, to ensure a high level of employee satisfaction & engagement and appropriately plan, facilitate and monitor employee programs.
• Maintain strong business acumen while maintaining objectivity in work.
• Required to work with several different People Leaders, HR Business Partners and several different parts of BMS business units.  Must be able to manage multiple projects and cases at any given time.  
• Maintain strict confidentiality throughout conversations and investigations. Manage highly confidential human resources information and exercise sound judgment in handling or working with confidential data and situations.
• Ensure that the Company operates within current and local employment law to maintain reputation as a good employer.

 Job Requirements:

• 5+ years of HRBP and/or Employee Relations experience in enterprise
• Native Japanese and Fluent in English
• Knowledge of Japanese labor and employment laws
• Experience with Japanese labor laws, Company Work Rules, and disciplinary committee proceedings
• Advanced working knowledge of Microsoft Office (MS Word, PowerPoint, Excel, Outlook)
• Experience in case management systems
• Experience with locally relevant employee representative bodies and/or unions preferred

If you come across a role that intrigues you but doesn’t perfectly line up with your resume, we encourage you to apply anyway. You could be one step away from work that will transform your life and career.

Uniquely Interesting Work, Life-changing Careers
With a single vision as inspiring as “Transforming patients’ lives through science™ ”, every BMS employee plays an integral role in work that goes far beyond ordinary. Each of us is empowered to apply our individual talents and unique perspectives in a supportive culture, promoting global participation in clinical trials, while our shared values of passion, innovation, urgency, accountability, inclusion and integrity bring out the highest potential of each of our colleagues.

On-site Protocol

BMS has an occupancy structure that determines where an employee is required to conduct their work. This structure includes site-essential, site-by-design, field-based and remote-by-design jobs. The occupancy type that you are assigned is determined by the nature and responsibilities of your role:

Site-essential roles require 100% of shifts onsite at your assigned facility. Site-by-design roles may be eligible for a hybrid work model with at least 50% onsite at your assigned facility. For these roles, onsite presence is considered an essential job function and is critical to collaboration, innovation, productivity, and a positive Company culture. For field-based and remote-by-design roles the ability to physically travel to visit customers, patients or business partners and to attend meetings on behalf of BMS as directed is an essential job function.

BMS is dedicated to ensuring that people with disabilities can excel through a transparent recruitment process, reasonable workplace accommodations/adjustments and ongoing support in their roles. Applicants can request a reasonable workplace accommodation/adjustment prior to accepting a job offer. If you require reasonable accommodations/adjustments in completing this application, or in any part of the recruitment process, direct your inquiries to adastaffingsupport@bms.com. Visit careers.bms.com/eeo-accessibility to access our complete Equal Employment Opportunity statement.

BMS cares about your well-being and the well-being of our staff, customers, patients, and communities. As a result, the Company strongly recommends that all employees be fully vaccinated for Covid-19 and keep up to date with Covid-19 boosters.

BMS will consider for employment qualified applicants with arrest and conviction records, pursuant to applicable laws in your area.

If you live in or expect to work from Los Angeles County if hired for this position, please visit this page for important additional information: https://careers.bms.com/california-residents/

Any data processed in connection with role applications will be treated in accordance with applicable data privacy policies and regulations.

Working with Us
Challenging. Meaningful. Life-changing. Those aren’t words that are usually associated with a job. But working at Bristol Myers Squibb is anything but usual. Here, uniquely interesting work happens every day, in every department. From optimizing a production line to the latest breakthroughs in cell therapy, this is work that transforms the lives of patients, and the careers of those who do it. You’ll get the chance to grow and thrive through opportunities uncommon in scale and scope, alongside high-achieving teams. Take your career farther than you thought possible.

Bristol Myers Squibb recognizes the importance of balance and flexibility in our work environment. We offer a wide variety of competitive benefits, services and programs that provide our employees with the resources to pursue their goals, both at work and in their personal lives. Read more: careers.bms.com/working-with-us.

Position Summary

The primary role of the Medical Science Liaison (MSL) is to engage in meaningful peer-to-peer scientific dialogue with healthcare system leaders such as Regional Thought Leaders (RTLs) and National Thought Leaders (NTLs) within a defined geography to translate science into patient care.

The MSL captures medical insights and acts as a clinical & scientific advisor to BMS-internal cross-functional partners.  Ensures applicable interactions are aligned with enterprise and medical strategies and ultimately serve to ensure patients have access to BMS medicines through their efforts to ensure the medical community is fully apprised of their safe and effective use. Additionally, the MSL will work with medical community to address other pertinent scientific related questions not limited to approved assets and indications.  MSL engagement with HCPs is focused on peri-launch activities or according to lifecycle needs of the brand. 

The MSL will engage in educational dialogue with relevant HCPs and share relevant clinical evidence and information based on the physicians’ needs and in accordance with the field medical plan. The MSL will also be responsible for serving on a scheduled, standing basis as “Medical on Call” - virtually engaging treating physicians in the community, facilitated by their commercial counterpart, TAS (Therapeutic Area Specialist), to answer unsolicited off-label and technically complex questions in real time.

This role is field-based, and it is anticipated that the employee will spend >90% of the time in the field interacting with external stakeholders, including investigators and clinical thought leaders, while also supporting internal stakeholders and continuing to maintain a high level of therapeutic expertise.

Key Responsibilities

Develops trusted relationships with appropriate academic and community Thought Leaders (TLs) in　Immunology through high-quality peer-to-peer scientific dialogue in both proactive and reactive settings. The MSL will use various channels for interactions (1:1, group presentations, virtual, etc.)

Medical engagement:

- Effectively collaborates and engages in scientific dialogue with TLs to gain insights on clinical landscape to ensure development of a medical plan that is both product/disease area focused and translates into effective launch.

- Proactively engages in scientific and clinical conversation to ensure development of a medical plan that is both product/disease area focused and translates into effective launch and Lice Cycle Management (LCM) activities.

 - Engages with medical societies and PAGs (Patient Advocacy Groups) as appropriate (with Corporate Affairs).

 - Provides training for external speakers as needed.

- Provides medical support to address unsolicited HCP questions in real-time, both in face-to-face interactions and through the Medical on Call virtual capability.

- Develops credible connections with key Thought Leaders (TLs) in Immunology through high-quality peer-to-peer scientific dialogue.

- Appropriately document and achieve annual goals 

- Leverages digital capabilities to enhance medical engagement

Clinical Trial engagement:

- Provides recommendations and insights to clinical development team on study feasibilities within the therapeutic area based on knowledge of the field and through direct contacts with potential investigators, as agreed with home office medical and R&D.

 - Liaises with key large accounts to understand clinical barriers to patient access and ensuring equity in access to clinical trials.

 - Leads major evidence read-outs with clinical trial investigators e.g., Ph3 top-line data.

- Support Interventional and Non-Interventional Research (NIR) studies (e.g. identification and assessment of potential study sites) to facilitate patient recruitment and/or discussions around the safe and effective use of BMS investigational products, as agreed with home office medical and R&D and as defined by the study scope document.

- Provide recommendations and insights to clinical development team on study and site feasibilities within the therapeutic area based on knowledge of the field and through direct contacts with potential investigators, as agreed with home office medical and R&D.

- Support HCPs in the ISR/CSR submission and execution process and study follow-up as agreed upon with home office medical and R&D.

- Ensure that BMS Pharmacovigilance procedural documents are understood and applied by investigators of local studies, and alert appropriate BMS personnel to any identified Adverse Events.

Qualifications & Experience

- Medical Degree, Life Science Degree or equivalent (e.g., MD, PhD, MS, MPH, Pharmacist, etc)

-Strong Immunology experience required:
      * scientific or clinical disease area knowledge, patient treatment trends, clinical landscape
      * pharmaceutical industry including compliance and regulatory guidelines

-Previous MSL experience is highly desirable

- Understanding of scientific publications
      * clinical trial design and process
      * understanding of national and regional healthcare and access environment.

- Working in a scientific and/or clinical research environment. Field medical expertise preferred.

- Deep understanding of TL environment and needs.

Key competencies desired

• Scientific Agility

- Ability to engage in a dialogue about data in a compelling, fair and balanced way and explain in a manner that resonates with TLs/HCPs

- Expert knowledge of clinical practice and evolving healthcare delivery models.

- Ability to understand and critically appraise scientific publications.

- Knowledge of clinical trial design and methodology, including Good Clinical Practices and ethical, governmental, and regulatory requirements.

- Understands treatment paradigms, competitive landscape and can frame information in a convincing and compliant way that resonates with physicians.

- Excellent communication and presentation skills to articulate scientific and clinical data in an easy-to-understand manner to help HCPs best serve their patients.

- Has a strong learning mindset and passion for science. Prioritizes staying current with the latest data.

• Patient centricity

- Understands the patient journey and experience.

- Has a patient-focused mindset.

• Customer-focused/enterprise mindset

- Understands overall enterprise objectives and prioritization.

- Winning Mindset: results-oriented, positive, resilient attitude, able to quickly adapt in an ever-changing environment.

- Willingness to embrace new ways of working and technological tools.

- Demonstrated ability to drive organizational performance.

- Experience identifying, engaging, and cultivating relationships with HCPs.

- Demonstrated ability to influence matrix organization and problem-solving mentality.

• Analytical Capability:

- Ability to analyze data, such as market trends, and HCP preferences. Data-driven insights help them strategize and target their efforts effectively.

- Ability to segment HCPs based on their preferences and other relevant factors. This helps them tailor their communication and proactive presentations to suit individual HCP needs.

- Ability to derive actionable insights from data and analytics (internally, CE^3 analytics engine).

- Providing feedback proactively to enable continuous improvement of technology and tools like CE^3.

• Technological Agility:

- Understanding, adapting, and effectively using technology in various aspects of healthcare business and interacting with HCPs.

- Utilizing various digital communication channels such as emails, instant messaging apps, and video conferencing to stay in touch with healthcare professionals, colleagues, and clients. This enables them to respond promptly to inquiries, share updates, and maintain effective communication.

- Competency using CE^3 and other software or CRM tools to collect, enter, and manage quality HCP data in a timely manner, track interactions, and plan future engagements with healthcare professionals

- Ability to use the Medical on Call technology effectively.

-

- Keeping up to date with technological advancements and changes.

• Teamwork/Cross-functional mindset

- Ability to work independently and act as a team player by developing strong rapport and working relationships with external and internal stakeholders.

- Knowledge of the national healthcare and access environments.

- Deep knowledge and experience of RWE. Ability to interpret RWE and identify opportunities for RWE projects.

- Be a representative of BMS in all interactions with external stakeholders.

- Holds a high level of integrity and good judgment, to navigate the requirements of the role effectively and compliantly in accordance with BMS policies and procedures.

• The MSL will spend majority of their time in the field with their external customers and additional requirements based on territory assignment and team needs, as needed.

If you come across a role that intrigues you but doesn’t perfectly line up with your resume, we encourage you to apply anyway. You could be one step away from work that will transform your life and career.

Uniquely Interesting Work, Life-changing Careers
With a single vision as inspiring as “Transforming patients’ lives through science™ ”, every BMS employee plays an integral role in work that goes far beyond ordinary. Each of us is empowered to apply our individual talents and unique perspectives in a supportive culture, promoting global participation in clinical trials, while our shared values of passion, innovation, urgency, accountability, inclusion and integrity bring out the highest potential of each of our colleagues.

On-site Protocol

BMS has an occupancy structure that determines where an employee is required to conduct their work. This structure includes site-essential, site-by-design, field-based and remote-by-design jobs. The occupancy type that you are assigned is determined by the nature and responsibilities of your role:

Site-essential roles require 100% of shifts onsite at your assigned facility. Site-by-design roles may be eligible for a hybrid work model with at least 50% onsite at your assigned facility. For these roles, onsite presence is considered an essential job function and is critical to collaboration, innovation, productivity, and a positive Company culture. For field-based and remote-by-design roles the ability to physically travel to visit customers, patients or business partners and to attend meetings on behalf of BMS as directed is an essential job function.

BMS is dedicated to ensuring that people with disabilities can excel through a transparent recruitment process, reasonable workplace accommodations/adjustments and ongoing support in their roles. Applicants can request a reasonable workplace accommodation/adjustment prior to accepting a job offer. If you require reasonable accommodations/adjustments in completing this application, or in any part of the recruitment process, direct your inquiries to adastaffingsupport@bms.com. Visit careers.bms.com/eeo-accessibility to access our complete Equal Employment Opportunity statement.

BMS cares about your well-being and the well-being of our staff, customers, patients, and communities. As a result, the Company strongly recommends that all employees be fully vaccinated for Covid-19 and keep up to date with Covid-19 boosters.

BMS will consider for employment qualified applicants with arrest and conviction records, pursuant to applicable laws in your area.

If you live in or expect to work from Los Angeles County if hired for this position, please visit this page for important additional information: https://careers.bms.com/california-residents/

Any data processed in connection with role applications will be treated in accordance with applicable data privacy policies and regulations.

Working with Us
Challenging. Meaningful. Life-changing. Those aren’t words that are usually associated with a job. But working at Bristol Myers Squibb is anything but usual. Here, uniquely interesting work happens every day, in every department. From optimizing a production line to the latest breakthroughs in cell therapy, this is work that transforms the lives of patients, and the careers of those who do it. You’ll get the chance to grow and thrive through opportunities uncommon in scale and scope, alongside high-achieving teams. Take your career farther than you thought possible.

Bristol Myers Squibb recognizes the importance of balance and flexibility in our work environment. We offer a wide variety of competitive benefits, services and programs that provide our employees with the resources to pursue their goals, both at work and in their personal lives. Read more: careers.bms.com/working-with-us.

Key responsibilities:

• Sales force activities for the assigned region with focus on our Oncology portfolio
• Drives initiatives to grow the existing business and successfully launch new products, closely aligned with the cross-functional Brand Team
• Development and execution of strategic outcome-based plans for the responsible territory and key accounts
• Organization of educational events including monitoring the expense budget for the own territory field activities
• Continuous analyses of own market figures including competition and discuss with Sales Manager
• Seeks in-depth information from customers to thoroughly understand their needs
• Analyzes and shares relevant insights from the field with his/her manager and peers and develops effective ways to deliver on customer feedback and to ensure business growth
• Close collaboration with the Sales Manager and the cross-functional team in particular with the Marketing, Medical and Market Access teams
• Accountable for targeting & segmentation
• Brings up innovative ideas to overcome challenges in the marketplace
• Drives omnichannel activities and engage in digital ways of working

Desired Skills and Knowledge:

• Self-motivated and independent person with the ability to think strategically, drive performance, foster customer relationships and build alignment positive working relationships through a strong cross-functional collaboration.
• Good scientific understanding with the ability to simplify complex clinical data to concise and convincing messages
• Solution-oriented can-do mentality and ability to work effectively in complex, rapidly changing environment
• Open to new technologies and digital ways of working
• Good organizational skills, along with the ability to work on multiple tasks, and to effectively prioritize
• Strong motivation to continuously learn and improve skills
• Passionate focus on what brings value for customers and patients
• Strong identification with BMS company values

Requirements:

• Certified Pharma Representative (Pharmareferentenprüfung) or any study that replaces the exam
• Several years of experience in pharmaceutical industry in customer-facing commercial field roles
• Strong preference for knowledge and experience in Oncology
• Fluent in German and English

For this position, a collective agreement minimum salary applies from € 2.807,00 gross per month. An overpayment in line with the market, depending on qualification and experience, is offered.

#LI-Remote

If you come across a role that intrigues you but doesn’t perfectly line up with your resume, we encourage you to apply anyway. You could be one step away from work that will transform your life and career.

Uniquely Interesting Work, Life-changing Careers
With a single vision as inspiring as “Transforming patients’ lives through science™ ”, every BMS employee plays an integral role in work that goes far beyond ordinary. Each of us is empowered to apply our individual talents and unique perspectives in a supportive culture, promoting global participation in clinical trials, while our shared values of passion, innovation, urgency, accountability, inclusion and integrity bring out the highest potential of each of our colleagues.

On-site Protocol

BMS has an occupancy structure that determines where an employee is required to conduct their work. This structure includes site-essential, site-by-design, field-based and remote-by-design jobs. The occupancy type that you are assigned is determined by the nature and responsibilities of your role:

Site-essential roles require 100% of shifts onsite at your assigned facility. Site-by-design roles may be eligible for a hybrid work model with at least 50% onsite at your assigned facility. For these roles, onsite presence is considered an essential job function and is critical to collaboration, innovation, productivity, and a positive Company culture. For field-based and remote-by-design roles the ability to physically travel to visit customers, patients or business partners and to attend meetings on behalf of BMS as directed is an essential job function.

BMS is dedicated to ensuring that people with disabilities can excel through a transparent recruitment process, reasonable workplace accommodations/adjustments and ongoing support in their roles. Applicants can request a reasonable workplace accommodation/adjustment prior to accepting a job offer. If you require reasonable accommodations/adjustments in completing this application, or in any part of the recruitment process, direct your inquiries to adastaffingsupport@bms.com. Visit careers.bms.com/eeo-accessibility to access our complete Equal Employment Opportunity statement.

BMS cares about your well-being and the well-being of our staff, customers, patients, and communities. As a result, the Company strongly recommends that all employees be fully vaccinated for Covid-19 and keep up to date with Covid-19 boosters.

BMS will consider for employment qualified applicants with arrest and conviction records, pursuant to applicable laws in your area.

If you live in or expect to work from Los Angeles County if hired for this position, please visit this page for important additional information: https://careers.bms.com/california-residents/

Any data processed in connection with role applications will be treated in accordance with applicable data privacy policies and regulations.

Working with Us
Challenging. Meaningful. Life-changing. Those aren’t words that are usually associated with a job. But working at Bristol Myers Squibb is anything but usual. Here, uniquely interesting work happens every day, in every department. From optimizing a production line to the latest breakthroughs in cell therapy, this is work that transforms the lives of patients, and the careers of those who do it. You’ll get the chance to grow and thrive through opportunities uncommon in scale and scope, alongside high-achieving teams. Take your career farther than you thought possible.

Bristol Myers Squibb recognizes the importance of balance and flexibility in our work environment. We offer a wide variety of competitive benefits, services and programs that provide our employees with the resources to pursue their goals, both at work and in their personal lives. Read more: careers.bms.com/working-with-us.

Position summary:

Under the direction of the Brand Lead, the Senior Brand Manager, Oncology (m/f/d) is responsible for driving the development, implementation, and execution of marketing programs. The incumbent actively drives the development of brand plans, creative and innovative product and marketing strategies and tactical implementation plans. The Senior Brand Manager builds and maintains close relationships with the cross-functional customer teams, internal stakeholders, external vendors, and opinion leaders. Additionally, the Senior Brand Manager serves as the point of contact for the sales force.

Key Responsibilities:

• Develop strategic brand planning for a product in lung cancer / Oncology
• Develop, coordinate and implement creative and innovative marketing strategies and corresponding activities according to local market requirements
• Support bottom-up budget planning and manage marketing budget
• Track brand performance
• Optimize customer experience and build customer journeys in x-functional collaboration; drive customer engagement by considering both F2F and remote/ digital channels; work closely with Customer Experience Mangers and Omnichannel Managers to optimize content placement
• Content creation according to strategy and based on the customer journey plan
• Generate insights from market data / intelligence with strong external focus and incorporate findings into strategy, implementation and daily work
• Regularly seeking feedback, inspiring and train the sales force to enable maximization of the brand potential
• Close and trustful collaboration with the cross-functional brand team, vendors, external stakeholders and thought leaders

Skills/Knowledge Required:

Qualifications / Experience

• Natural science and/or Business Administration degree
• Experience in pharmaceutical marketing and sales in Oncology or Specialty care is an advantage
• Experience with performance marketing preferred; capability and willingness for data driven decision making and strategy & execution
• Experience with omnichannel marketing and implementation of customer journeys
• Able to translate strong analytical skills into a targeted strategy
• Excellent project management skills

Competencies

• Passionate, curious, creative and well-organized team player
• Independent way of working, strong business acumen and open-minded
• Highly energetic, self-reliant, able to successfully drive performance and deliver results
• Fluency in English and German, both oral and written communications
• Very good knowledge of the current MS Office applications
• Strong identification with the company’s values

#LI-Hybrid

If you come across a role that intrigues you but doesn’t perfectly line up with your resume, we encourage you to apply anyway. You could be one step away from work that will transform your life and career.

Uniquely Interesting Work, Life-changing Careers
With a single vision as inspiring as “Transforming patients’ lives through science™ ”, every BMS employee plays an integral role in work that goes far beyond ordinary. Each of us is empowered to apply our individual talents and unique perspectives in a supportive culture, promoting global participation in clinical trials, while our shared values of passion, innovation, urgency, accountability, inclusion and integrity bring out the highest potential of each of our colleagues.

On-site Protocol

BMS has an occupancy structure that determines where an employee is required to conduct their work. This structure includes site-essential, site-by-design, field-based and remote-by-design jobs. The occupancy type that you are assigned is determined by the nature and responsibilities of your role:

Site-essential roles require 100% of shifts onsite at your assigned facility. Site-by-design roles may be eligible for a hybrid work model with at least 50% onsite at your assigned facility. For these roles, onsite presence is considered an essential job function and is critical to collaboration, innovation, productivity, and a positive Company culture. For field-based and remote-by-design roles the ability to physically travel to visit customers, patients or business partners and to attend meetings on behalf of BMS as directed is an essential job function.

BMS is dedicated to ensuring that people with disabilities can excel through a transparent recruitment process, reasonable workplace accommodations/adjustments and ongoing support in their roles. Applicants can request a reasonable workplace accommodation/adjustment prior to accepting a job offer. If you require reasonable accommodations/adjustments in completing this application, or in any part of the recruitment process, direct your inquiries to adastaffingsupport@bms.com. Visit careers.bms.com/eeo-accessibility to access our complete Equal Employment Opportunity statement.

BMS cares about your well-being and the well-being of our staff, customers, patients, and communities. As a result, the Company strongly recommends that all employees be fully vaccinated for Covid-19 and keep up to date with Covid-19 boosters.

BMS will consider for employment qualified applicants with arrest and conviction records, pursuant to applicable laws in your area.

If you live in or expect to work from Los Angeles County if hired for this position, please visit this page for important additional information: https://careers.bms.com/california-residents/

Any data processed in connection with role applications will be treated in accordance with applicable data privacy policies and regulations.

Working with Us
Challenging. Meaningful. Life-changing. Those aren’t words that are usually associated with a job. But working at Bristol Myers Squibb is anything but usual. Here, uniquely interesting work happens every day, in every department. From optimizing a production line to the latest breakthroughs in cell therapy, this is work that transforms the lives of patients, and the careers of those who do it. You’ll get the chance to grow and thrive through opportunities uncommon in scale and scope, alongside high-achieving teams. Take your career farther than you thought possible.

Bristol Myers Squibb recognizes the importance of balance and flexibility in our work environment. We offer a wide variety of competitive benefits, services and programs that provide our employees with the resources to pursue their goals, both at work and in their personal lives. Read more: careers.bms.com/working-with-us.

　TASは医療従事者にとって最もインパクトのあるエンゲージメントを提供し、サイエンスを通じて患者さんの人生に違いをもたらすというBMSのアスピレーションを実現する重要な役割を担います。

　TASの主な役割は、BMSポートフォリオに含まれる医薬品に対する需要を促進し、適切な患者さんにお届けすることです。医療従事者の期待に応えるため、TASはラベルに沿ったより深い科学的対話を通じて差別化された顧客体験（Customer Experience, Cx）を提供し、新たなツールとしてオムニチャネルを活用します。

　TASはソートリーダーを含む医療従事者等、一連の患者ケアを提供しているステークホルダーとの間で専門家としての強固な関係を構築し、その窓口を務めます。

　TASは必要に応じてBMSの他のファンクションと連携して医療従事者のニーズをタイムリーかつ科学的に満たし、高レベルの顧客体験（Cx）を提供します。BMS製品の安全かつ適切な使用を最優先すると同時に、BMSバリューに沿って会社全体の営業成績とパフォーマンス目標にも注力します。 

　TASはフィールド勤務で、その勤務時間を外部顧客とのフィールド活動に注力します。

主な職責

·       ポートフォリオのプロモーション

·       適切な患者さんにBMSの医薬品を使用することに関する臨床的・科学的根拠を示し需要を喚起する。

·       担当する製品および疾患領域に関する高いレベルの科学的専門性を維持し高めることに常に努める。

·       指定されたテリトリーでBMS製品の承認済適応症のプロモーションを行い、売り上げ目標を達成する。

·       外部演者による講演会を企画し、承認された演者リストから講演者を選定し、適切なスライドレビュープロセスを踏まえた上で講演会を実施する。

·       総合的なテリトリー・口座開設を含めた口座管理計画を策定し、成功裏に実施する。

·       オムニチャネルツール（CE^3など）を積極的に活用してインサイトを得、訪問計画に適時反映させる。　これらツールの使用体験をフィードバックして継続的改善を促す。

·       公平でバランスの取れた科学的対話

·       科学的専門知識と情熱を持ち承認された科学的リソースと出版物を使用して医療従事者に情報を提示する。

·       医療機関等で説明会を企画・実施し、医療従事者とラベルに沿った製品の科学的情報を論議する。

·       新規データに関する高度な実務上の専門知識を保持する。

·       適切な範囲でメディカル部門と連携し未承認事項に関する質問や複雑な問い合わせに迅速に対応する。

·       クロスファンクショナルなコラボレーション

·       他のフィールドチームと積極的に協力し、医療従事者に最高レベルの顧客体験（Cx）を確実に提供する。 

·       関連するインサイトや情報を社内で収集して適切なステークホルダーと共有し、BMSが顧客により良いサービスを提供できるようにする。

·       外部パートナーとの連携

·       特約店担当者と定期的にコミュニケーションを取り担当施設の自社品及び自社品関連動向を管理する。

·       アライアンスパートナー(該当する製品のみ)と密に連携し、医療従事者への顧客体験(Cx)を最大化する。

·       PV/PMS活動

·       PVおよびPMS活動を期限内に適切な方法で実施する。

·       BMSの行動規範のベースとなる法令、規制、ポリシーを順守する。

必要な資格・経験

·       MR認定資格

·       科学分野での上級学位および/またはヘルスケア領域の営業・MSL・医療従事者等として、医薬品またはバイオテクノロジーの経験5年以上が望ましい。

·       医師が患者さんに最善の対応ができるよう、科学的または臨床的データを説得力をもって伝達する能力。

·       顧客中心のマインドセットと前向きで差別化された顧客体験（Cx）を構築する意欲を持って、主要な顧客等との間で強固な関係を構築した実績。

·       BMSが注力する治療領域における経験（望ましいが必須ではない）。

·       新規口座開設を含めた高度な口座管理能力を有し、営業目標を達成した実績。

·       前向きなチーム精神と意欲的な姿勢を持ってクロスファンクショナルに効果的な働き方をした実績。 

·       優れた営業・プロモーション スキル。

必要とされる重要なコンピテンシー

·       Scientific Agility

·       急速に変化する科学的進歩の中で、最新の治療領域（疾患、治療、製品知識)に関する科学的な情報を理解し、維持し続ける能力。

·       Selling Skills

·       Customer Engagement

o HCPのパートナーとして効果的に関わる能力。

·       Customer / Commercial Mindset

o  

·       Mindset / Soft Skills

·       Change Agility

o /チーム/組織として適応し、対処し、成功する能力。

·       Digital Agility

o  

·       Analytical Mindset

o  

·       Teamwork / Enterprise Mindset

o /組織内のコラボレーション、共通の目標、チーム/組織としての成功を優先するアプローチ。

If you come across a role that intrigues you but doesn’t perfectly line up with your resume, we encourage you to apply anyway. You could be one step away from work that will transform your life and career.

Uniquely Interesting Work, Life-changing Careers
With a single vision as inspiring as “Transforming patients’ lives through science™ ”, every BMS employee plays an integral role in work that goes far beyond ordinary. Each of us is empowered to apply our individual talents and unique perspectives in a supportive culture, promoting global participation in clinical trials, while our shared values of passion, innovation, urgency, accountability, inclusion and integrity bring out the highest potential of each of our colleagues.

On-site Protocol

BMS has an occupancy structure that determines where an employee is required to conduct their work. This structure includes site-essential, site-by-design, field-based and remote-by-design jobs. The occupancy type that you are assigned is determined by the nature and responsibilities of your role:

Site-essential roles require 100% of shifts onsite at your assigned facility. Site-by-design roles may be eligible for a hybrid work model with at least 50% onsite at your assigned facility. For these roles, onsite presence is considered an essential job function and is critical to collaboration, innovation, productivity, and a positive Company culture. For field-based and remote-by-design roles the ability to physically travel to visit customers, patients or business partners and to attend meetings on behalf of BMS as directed is an essential job function.

BMS is dedicated to ensuring that people with disabilities can excel through a transparent recruitment process, reasonable workplace accommodations/adjustments and ongoing support in their roles. Applicants can request a reasonable workplace accommodation/adjustment prior to accepting a job offer. If you require reasonable accommodations/adjustments in completing this application, or in any part of the recruitment process, direct your inquiries to adastaffingsupport@bms.com. Visit careers.bms.com/eeo-accessibility to access our complete Equal Employment Opportunity statement.

BMS cares about your well-being and the well-being of our staff, customers, patients, and communities. As a result, the Company strongly recommends that all employees be fully vaccinated for Covid-19 and keep up to date with Covid-19 boosters.

BMS will consider for employment qualified applicants with arrest and conviction records, pursuant to applicable laws in your area.

If you live in or expect to work from Los Angeles County if hired for this position, please visit this page for important additional information: https://careers.bms.com/california-residents/

Any data processed in connection with role applications will be treated in accordance with applicable data privacy policies and regulations.

Working with Us
Challenging. Meaningful. Life-changing. Those aren’t words that are usually associated with a job. But working at Bristol Myers Squibb is anything but usual. Here, uniquely interesting work happens every day, in every department. From optimizing a production line to the latest breakthroughs in cell therapy, this is work that transforms the lives of patients, and the careers of those who do it. You’ll get the chance to grow and thrive through opportunities uncommon in scale and scope, alongside high-achieving teams. Take your career farther than you thought possible.

Bristol Myers Squibb recognizes the importance of balance and flexibility in our work environment. We offer a wide variety of competitive benefits, services and programs that provide our employees with the resources to pursue their goals, both at work and in their personal lives. Read more: careers.bms.com/working-with-us.

Position Summary

The Omnichannel Strategist acts as member of Worldwide Commercialization Excellence (WCx) for brand teams, pulling in cross-functional resources as needed to ensure successful delivery of omnichannel strategy and campaigns. This role is deployed to brand teams, to lead digital and media channel planning in collaboration with our business partners, and leads cross-functional teams (business, matrix, agency partners) to execute and optimize campaigns, tactics, and programs to meet and exceed business strategy and objectives.

Purpose/Objective of the Job:

• Plan and execute omnichannel brand campaigns, programs, media planning & campaigns and tactics - driving operational effectiveness, business impact and achievement of objectives.
• Partner with business and other WCx functions (e.g., Integrated Content Delivery) and BIT functions (e.g. Customer Engagement Platform Team) on development of overall omnichannel strategy followed by more specific digital channel strategy to meet business and customer needs.
• Partner with AIA to develop metrics and measurement plans and deliver omnichannel insights and recommendations for ongoing optimization of omnichannel strategy
• Leverage Digital Capabilities and Customer Engagement Excellence principles, standards, and best practices to drive results for the business. Examples include Omnichannel and advanced analytics, content modularization, CRM, websites, Interactive visual aids (IVAs), email, Remote Engagement and Search Engine Marketing. Other examples to be identified based on business/customer needs and prioritized according to the identified customer experience journeys.
• Identify and run experiments with IT / CEP to pilot/scale future digital marketing capabilities.
• Act as a coach to brand teams to ensure adoption of new ways of working with specific focus on omnichannel strategy

Key Responsibilities:

• Leads brand omnichannel planning and content strategies in partnership with marketing across cross-functional stakeholders for multiple customers as prioritized by the brand lead.

• Leads cross-functional matrix teams to enable seamless execution of business strategy and lead execution of derivative content and digital campaigns/tactics

• Contributes to continuous improvement of engagement, channel, content and analytic planning frameworks and tactical templates to use across cross functional brand teams.
• Leads and coordinates regular insights and metrics discussions with business partners in partnership with the AIA team to ensure frequent optimization of the engagement, content and channel plans.
• Collaborates with AIA to ensure KPI identification, measurement plans and optimization of omnichannel campaigns and customer journeys
• Coordinates with Marketing, AIA, Customer Engagement Platforms, IT, Digital Production, Content Delivery, and rest of WCx teams on the following activities:
  • Prioritization of campaigns and tactics
  • Definition of campaign/tactic success (e.g., development of metrics plan)
  • Evaluation and optimization of tactics
  • Driving tactical plan to accomplish KPI and business objectives
• Provides omnichannel subject matter expertise into the ongoing evolution of customer engagement model by working with business leads on critical business priorities
• Maintains view of the competitive landscape and has a broad perspective across BMS and pharma industry to identify and drive best practice around omnichannel expertise
• Drives innovation culture and coordinates with business and capability leads to develop innovative digital tactics and apply metrics, analytics, and insights
• Identifies long-term process needs of the business partners focused on omnichannel capabilities, developing, and executing a plan to address business requirements
• Identify opportunities for synergies and collaboration within and across markets within a therapeutic area
• Identify, share and lead implementation of best practices in OC planning, content creation, platform development, etc. across TAs / brands
• Lead on the relationship with digital agencies/vendors to define project scope, costs, timelines, and deliverables
• Partner with content stewards, Production & Content Delivery to provide early insight into crossmarket material creation to drive content/asset re-use.
• Deliver campaign briefs and other necessary requirements documentation to support the development of programs
• Monitor, manage and provide regular updates on campaign/project financials
• Partner closely with Production and Content Delivery to provide direction, support to project teams, and implement changes when needed to achieve project objectives
• Monitor project status and budget and provide regular reporting on progress, challenges, and solutions
• Collaborate with other Omnichannel Strategy teams to enable consistency and best practice sharing across the enterprise
• Identify business process and capability improvement opportunities aligned to the needs of the business/customers
• Flex coverage across Omnichannel Strategy teams on as-needed basis
• Manage / communicate with / present to senior stakeholders (e.g. up to GM level locally, global leadership level globally)

Disclaimer: The responsibilities listed above are only a summary and other responsibilities will be requirements as assigned)

Required Qualifications & Experience

• 4-year bachelor’s degree required; MBA preferred
• 8+ years of experience in Digital / Omnichannel Marketing leadership, including marketing/customer engagement strategy, brand/business planning, analytics, multi-channel (digital and non-digital) marketing operations and campaign/tactic execution/management
• Broad, high-level demonstration of competencies listed below
• Business-level fluency in English and Native-level fluency in Japanese

Key competencies desired

Omnichannel excellence:

• High-level strategic thinking and articulation
• Strong record of accomplishment of developing and executing omnichannel strategies and tactics (across personal, non-personal promotional channels)
• Considerable experience in omnichannel marketing in industries with high digital usage
• Experience working with and directing external creative and media agencies
• Insight and analytical fluency
• Financial and business acumen
• Knowledge of industry trends and benchmarks for content and channel performance across different customer types
• Data-driven customer experience
• Understands media planning, buying and pull-through
• Leverages creative and analytical approaches to identify and activate paid, earned and owned channels

Customer-backed performance management:

• Adopts a customer-focused mindset in building strategy and tactics; understands unique customer preferences for omnichannel deployment
• Maintains a robust set of metrics / KPIs in partnership with AIA to track omnichannel campaign performance by customer segment with feedback loop to inform on-going omnichannel strategies
• Drives trade-off decisions anchored in data
• Partners with BI&A to understand omnichannel preferences for different customer segments
• Demonstrates ability to deliver on customer needs and optimize customer experience

Content production and deployment management:

• Experience operating in agile teams; ability to coach teams on agile ways of working for content creation
• Facilitates content delivery process for brand teams, enabling agile ways of working
• Knowledge and experience with MLR processes for content production
• Knowledge of requirements for omnichannel pull through; adopts new tech / ways of working to enable content deployment faster (e.g., modular content)
• Experience using modular content creation (e.g., tagging, taxonomy)

Leadership and cross-functional collaboration:

• Strong demonstrated ability to lead and influence a cross-functional team, including senior management
• Has a record of accomplishment of fostering a collaborative environment and creating a strong rapport
• Leads change, mentors and upskills teams

If you come across a role that intrigues you but doesn’t perfectly line up with your resume, we encourage you to apply anyway. You could be one step away from work that will transform your life and career.

Uniquely Interesting Work, Life-changing Careers
With a single vision as inspiring as “Transforming patients’ lives through science™ ”, every BMS employee plays an integral role in work that goes far beyond ordinary. Each of us is empowered to apply our individual talents and unique perspectives in a supportive culture, promoting global participation in clinical trials, while our shared values of passion, innovation, urgency, accountability, inclusion and integrity bring out the highest potential of each of our colleagues.

On-site Protocol

BMS has an occupancy structure that determines where an employee is required to conduct their work. This structure includes site-essential, site-by-design, field-based and remote-by-design jobs. The occupancy type that you are assigned is determined by the nature and responsibilities of your role:

Site-essential roles require 100% of shifts onsite at your assigned facility. Site-by-design roles may be eligible for a hybrid work model with at least 50% onsite at your assigned facility. For these roles, onsite presence is considered an essential job function and is critical to collaboration, innovation, productivity, and a positive Company culture. For field-based and remote-by-design roles the ability to physically travel to visit customers, patients or business partners and to attend meetings on behalf of BMS as directed is an essential job function.

BMS is dedicated to ensuring that people with disabilities can excel through a transparent recruitment process, reasonable workplace accommodations/adjustments and ongoing support in their roles. Applicants can request a reasonable workplace accommodation/adjustment prior to accepting a job offer. If you require reasonable accommodations/adjustments in completing this application, or in any part of the recruitment process, direct your inquiries to adastaffingsupport@bms.com. Visit careers.bms.com/eeo-accessibility to access our complete Equal Employment Opportunity statement.

BMS cares about your well-being and the well-being of our staff, customers, patients, and communities. As a result, the Company strongly recommends that all employees be fully vaccinated for Covid-19 and keep up to date with Covid-19 boosters.

BMS will consider for employment qualified applicants with arrest and conviction records, pursuant to applicable laws in your area.

If you live in or expect to work from Los Angeles County if hired for this position, please visit this page for important additional information: https://careers.bms.com/california-residents/

Any data processed in connection with role applications will be treated in accordance with applicable data privacy policies and regulations.

Working with Us
Challenging. Meaningful. Life-changing. Those aren’t words that are usually associated with a job. But working at Bristol Myers Squibb is anything but usual. Here, uniquely interesting work happens every day, in every department. From optimizing a production line to the latest breakthroughs in cell therapy, this is work that transforms the lives of patients, and the careers of those who do it. You’ll get the chance to grow and thrive through opportunities uncommon in scale and scope, alongside high-achieving teams. Take your career farther than you thought possible.

Bristol Myers Squibb recognizes the importance of balance and flexibility in our work environment. We offer a wide variety of competitive benefits, services and programs that provide our employees with the resources to pursue their goals, both at work and in their personal lives. Read more: careers.bms.com/working-with-us.

IO sales：免疫肿瘤客户主任/高级销售代表

主要职责 (岗位相关):

• 有深入的产品知识和疾病领域知识
• 达成/超越区域目标
• 执行市场经理阐明的市场战略。从恰当的细分市场里甄别出目标HCP并与之合作, 达成推广计划
• 充分了解所在地区和所负责区域的关键HCPs
• 更新客户数据
• 协调当地的“院内会议”
• 及时更新HCP的信息，根据计划进行拜访。
• 建立和维护和关键HCP的联系, 理解客户(医学)需求。
• 达成并保持公司关于拜访率、知识水平、能力、行为和个人形象方面的要求。
• 定期（每天）在ETMS 系统中报告拜访情况。
• 提供准确的报告，并且根据规定的流程联系直接主管。
• 提供给直接主管关于BMS 推广材料有效性的信息。.
• 通过参加培训、会议、和自学医学文献以发展和提高专业知识
• 和团队成员分享自己的知识和经验。
• 管理好专业设备和促销资料，确保完好。

岗位要求

• 具备医药，生命科学相关本科以上学历
• 熟悉当地医院的推广工作
• 1-3 年销售经验
• 有肿瘤经验者优先考虑
• 具备良好的人际沟通技巧，团队合作精神，能独立分析解决问题并在压力下工作。

If you come across a role that intrigues you but doesn’t perfectly line up with your resume, we encourage you to apply anyway. You could be one step away from work that will transform your life and career.

Uniquely Interesting Work, Life-changing Careers
With a single vision as inspiring as “Transforming patients’ lives through science™ ”, every BMS employee plays an integral role in work that goes far beyond ordinary. Each of us is empowered to apply our individual talents and unique perspectives in a supportive culture, promoting global participation in clinical trials, while our shared values of passion, innovation, urgency, accountability, inclusion and integrity bring out the highest potential of each of our colleagues.

On-site Protocol

BMS has an occupancy structure that determines where an employee is required to conduct their work. This structure includes site-essential, site-by-design, field-based and remote-by-design jobs. The occupancy type that you are assigned is determined by the nature and responsibilities of your role:

Site-essential roles require 100% of shifts onsite at your assigned facility. Site-by-design roles may be eligible for a hybrid work model with at least 50% onsite at your assigned facility. For these roles, onsite presence is considered an essential job function and is critical to collaboration, innovation, productivity, and a positive Company culture. For field-based and remote-by-design roles the ability to physically travel to visit customers, patients or business partners and to attend meetings on behalf of BMS as directed is an essential job function.

BMS is dedicated to ensuring that people with disabilities can excel through a transparent recruitment process, reasonable workplace accommodations/adjustments and ongoing support in their roles. Applicants can request a reasonable workplace accommodation/adjustment prior to accepting a job offer. If you require reasonable accommodations/adjustments in completing this application, or in any part of the recruitment process, direct your inquiries to adastaffingsupport@bms.com. Visit careers.bms.com/eeo-accessibility to access our complete Equal Employment Opportunity statement.

BMS cares about your well-being and the well-being of our staff, customers, patients, and communities. As a result, the Company strongly recommends that all employees be fully vaccinated for Covid-19 and keep up to date with Covid-19 boosters.

BMS will consider for employment qualified applicants with arrest and conviction records, pursuant to applicable laws in your area.

If you live in or expect to work from Los Angeles County if hired for this position, please visit this page for important additional information: https://careers.bms.com/california-residents/

Any data processed in connection with role applications will be treated in accordance with applicable data privacy policies and regulations.