Job Search Results

Working with Us
Challenging. Meaningful. Life-changing. Those aren’t words that are usually associated with a job. But working at Bristol Myers Squibb is anything but usual. Here, uniquely interesting work happens every day, in every department. From optimizing a production line to the latest breakthroughs in cell therapy, this is work that transforms the lives of patients, and the careers of those who do it. You’ll get the chance to grow and thrive through opportunities uncommon in scale and scope, alongside high-achieving teams. Take your career farther than you thought possible.

Bristol Myers Squibb recognizes the importance of balance and flexibility in our work environment. We offer a wide variety of competitive benefits, services and programs that provide our employees with the resources to pursue their goals, both at work and in their personal lives. Read more: careers.bms.com/working-with-us.

This territory includes: Grand Rapids, Lansing, Kalamazoo, Traverse City, Mackinac City, Holland, Alpena,  and Sault St. Marie

Position Summary:

The TAS is a critical role in our unique customer model to execute the BMS aspiration to be the BioPharma that delivers the most impactful engagement with Health Care Providers (HCPs), driving adoption of new and existing medicines for appropriate patients.  

The primary role of the TAS is to drive demand for BMS medicines within their portfolio for the appropriate patients. To meet the HCPs expectations, the TAS engages them with a differentiated Customer Experience (Cx) through deeper scientific dialogue on and consistent with label, leveraging new ways of working and CE^3. 

The role builds and maintains strong professional credibility with regional thought leaders (RTLs) and community-based physicians/HCPs in private practice, medical groups practices, office staff, and other stakeholders in the patient care continuum as their primary point of contact. 

The TAS liaises with other BMS functions as needed to deliver an overall higher Customer Experience (Cx) – by meeting HCP needs in a timely and scientific manner. This role will prioritize the safe and appropriate use of BMS products while also focusing on overall business results and performance objectives while exemplifying BMS values.  

The TAS role is field based. A TAS is anticipated to spend 100% of their time in the field with external customers. 

Key Responsibilities:

Portfolio Promotion 

• Promotes approved indications of BMS products within a defined territory or region to meet or exceed assigned sales targets in a compliant manner. 
• Creates demand for BMS medicines by articulating in a balanced manner the clinical and scientific rationale for use of products in appropriate patients. 
• Engages with and continuously maintains/grows a high level of scientific expertise in all assigned products and therapeutic areas. 
• Prepares and successfully implements comprehensive territory and account plans. 
• Proactively uses available tools such as CE^3 (once implemented) to derive insights and to dynamically inform call plans. Provides feedback on experience using these tools to leadership to enable continuous improvement. 

Fair & Balanced Scientific Dialogue:

• Demonstrates scientific expertise and passion in using approved scientific resources and publications to present information to HCPs and ensures medical accuracy. 
• Conducts in-office presentations (e.g., lunch and learns) and discusses product-related scientific information with HCPs that is consistent with label. 
• Organizes external speaker programs, selecting speakers from list approved by Speakers Bureau and facilitating scheduling and logistics. 
• Maintains a high level of working expertise on emerging data for approved indications. 
• Engages real-time medical support through Medical on Call to reactively answer unsolicited questions and complex technical inquiries.  

Cross-Functional Collaboration:

• Proactively collaborates with other field teams to ensure the best Customer Experience (Cx) for HCPs.  
• Gathers and shares relevant insights and information internally with the appropriate stakeholders to enable BMS to better serve its customers. 
• Complies with all laws, regulations, and policies that govern the conduct of BMS. 

Required Qualifications & Experience:

• Advanced scientific degree and/or preferred 5+ years of pharmaceutical or biotechnology experience as healthcare sales / MSL / HCP / nurse. 
• Ability to communicate scientific or clinical data accurately and convincingly to help physicians best serve their patients. 
• Demonstrated experience building and maintaining strong credibility with key customers, office staff, and others in the customer influence network via a customer-centric mindset and desire to create positive and differentiated Customer Experience (Cx). 
• Experience in Oncology is preferred. 
• Demonstrated strong capability in account management skill sets, superior selling competencies, and proven sales performance track record of meeting or exceeding goals. 
• Demonstrated ability to work effectively cross-functionally with a positive team mindset and can-do attitude.  
• Strong selling and promotional skills proven through a track record of performance. 

Key Competencies Desired:

• Customer/commercial mindset 
• Demonstrated ability to drive business results. 
• Experience identifying, engaging, and cultivating credibility with customers across the patient care journey. 
• Demonstrated account management skills and problem-solving mentality. Understands the patient journey and can customize engagement and deliver tailored messages. 
• Demonstrated resourcefulness and ability to connect with customers. 

Patient Centricity:

• Understands the patient journey and experience. 
• Has a patient-focused mindset. 

Scientific Agility: 

• Excellent communication and presentation skills to articulate scientific and clinical data in an easy-to-understand manner to help HCPs best serve their patients. 
• Has a strong learning mindset and passion for science. Prioritizes staying current with the latest data. 

Analytical Capability: 

• Ability to analyze data, such as prescribing patterns, market trends, and HCP preferences. Data-driven insights help TAS strategize and target their efforts effectively. 
• Ability to segment HCPs based on their preferences and other relevant factors. This helps them tailor their communication and product presentations to suit individual HCP needs. 
• Understanding how to interpret and analyze data related to BMS products, customer preferences, clinical data. 
• Ability to use CE^3 to generate insights and do dynamic call planning. 

Technological Agility: 

• Understanding, adapting, and effectively using technology in various aspects of healthcare business and interacting with HCPs. 
• Utilizing various digital communication channels such as emails, instant messaging apps, and video conferencing to stay in touch with healthcare professionals, colleagues, and clients. This enables TAS to respond promptly to inquiries, share updates, and maintain effective communication. 
• Competency using CE^3 and other software or CRM tools to collect, enter, and manage quality data in a timely and compliant manner, track interactions, and plan future engagements with healthcare professionals. 
• Ability to use the Medical on Call technology effectively. 
• Being able to navigate and utilize the internet and online resources effectively. 
• Keeping up to date with technological advancements and changes. 

Teamwork/Enterprise Mindset:

• Strong business acumen to understand and analyze business and market drivers and develop, execute, and adjust business plans. 
• Demonstrates a strong sense of learning agility. Seeks out and learns from unfamiliar experiences, and then applies those lessons to achieve better results in subsequent situations. 
• Track record of balancing individual drive and collaborative attitude. 
• Holds a high level of integrity and good judgment, in order to navigate the requirements of the role effectively and compliantly in accordance with BMS policies and procedures. 
• As this position requires the operation of a Company-provided vehicle, offers of employment are contingent upon the candidate meeting the requirements of “Qualified Driver,” as determined by the Company in its sole discretion, including but not limited to the following: 1) at least 21 years of age; 2) a driver’s license in good standing issued by your state of residence; and, 3) a driving risk level deemed acceptable by the Company. 

#LI-Remote

If you come across a role that intrigues you but doesn’t perfectly line up with your resume, we encourage you to apply anyway. You could be one step away from work that will transform your life and career.

The starting compensation range(s) for this role are listed above for a full-time employee (FTE) basis. Additional incentive cash and stock opportunities (based on eligibility) may be available. The starting pay rate takes into account characteristics of the job, such as required skills, where the job is performed, the employee’s work schedule, job-related knowledge, and experience. Final, individual compensation will be decided based on demonstrated experience. 

Eligibility for specific benefits listed on our careers site may vary based on the job and location. For more on benefits, please visit https://careers.bms.com/life-at-bms/.
 

Benefit offerings are subject to the terms and conditions of the applicable plans in effect at the time and may require enrollment. Our benefits include:

• Health Coverage: Medical, pharmacy, dental, and vision care.

• Wellbeing Support: Programs such as BMS Well-Being Account, BMS Living Life Better, and Employee Assistance Programs (EAP).

• Financial Well-being and Protection: 401(k) plan, short- and long-term disability, life insurance, accident insurance, supplemental health insurance, business travel protection, personal liability protection, identity theft benefit, legal support, and survivor support.

​Work-life benefits include:

Paid Time Off

• US Exempt Employees: flexible time off (unlimited, with manager approval, 11 paid national holidays (not applicable to employees in Phoenix, AZ, Puerto Rico or Rayzebio employees)

• Phoenix, AZ, Puerto Rico and Rayzebio Exempt, Non-Exempt, Hourly Employees: 160 hours annual paid vacation for new hires with manager approval, 11 national holidays, and 3 optional holidays

Based on eligibility*, additional time off for employees may include unlimited paid sick time, up to 2 paid volunteer days per year, summer hours flexibility, leaves of absence for medical, personal, parental, caregiver, bereavement, and military needs and an annual Global Shutdown between Christmas and New Years Day.

All global employees full and part-time who are actively employed at and paid directly by BMS at the end of the calendar year are eligible to take advantage of the Global Shutdown.

*Eligibility Disclosure: The summer hours program is for United States (U.S.) office-based employees due to the unique nature of their work. Summer hours are generally not available for field sales and manufacturing operations and may also be limited for the capability centers. Employees in remote-by-design or lab-based roles may be eligible for summer hours, depending on the nature of their work, and should discuss eligibility with their manager. Employees covered under a collective bargaining agreement should consult that document to determine if they are eligible. Contractors, leased workers and other service providers are not eligible to participate in the program.

Uniquely Interesting Work, Life-changing Careers
With a single vision as inspiring as “Transforming patients’ lives through science™ ”, every BMS employee plays an integral role in work that goes far beyond ordinary. Each of us is empowered to apply our individual talents and unique perspectives in a supportive culture, promoting global participation in clinical trials, while our shared values of passion, innovation, urgency, accountability, inclusion and integrity bring out the highest potential of each of our colleagues.

On-site Protocol

BMS has an occupancy structure that determines where an employee is required to conduct their work. This structure includes site-essential, site-by-design, field-based and remote-by-design jobs. The occupancy type that you are assigned is determined by the nature and responsibilities of your role:

Site-essential roles require 100% of shifts onsite at your assigned facility. Site-by-design roles may be eligible for a hybrid work model with at least 50% onsite at your assigned facility. For these roles, onsite presence is considered an essential job function and is critical to collaboration, innovation, productivity, and a positive Company culture. For field-based and remote-by-design roles the ability to physically travel to visit customers, patients or business partners and to attend meetings on behalf of BMS as directed is an essential job function.

Supporting People with Disabilities

BMS is dedicated to ensuring that people with disabilities can excel through a transparent recruitment process, reasonable workplace accommodations/adjustments and ongoing support in their roles. Applicants can request a reasonable workplace accommodation/adjustment prior to accepting a job offer. If you require reasonable accommodations/adjustments in completing this application, or in any part of the recruitment process, direct your inquiries to adastaffingsupport@bms.com. Visit careers.bms.com/eeo-accessibility to access our complete Equal Employment Opportunity statement.

Candidate Rights

BMS will consider for employment qualified applicants with arrest and conviction records, pursuant to applicable laws in your area.

If you live in or expect to work from Los Angeles County if hired for this position, please visit this page for important additional information: https://careers.bms.com/california-residents/

Data Protection

We will never request payments, financial information, or social security numbers during our application or recruitment process. Learn more about protecting yourself at https://careers.bms.com/fraud-protection.

Any data processed in connection with role applications will be treated in accordance with applicable data privacy policies and regulations.

If you believe that the job posting is missing information required by local law or incorrect in any way, please contact BMS at TAEnablement@bms.com. Please provide the Job Title and Requisition number so we can review. Communications related to your application should not be sent to this email and you will not receive a response. Inquiries related to the status of your application should be directed to Chat with Ripley.

Working with Us
Challenging. Meaningful. Life-changing. Those aren’t words that are usually associated with a job. But working at Bristol Myers Squibb is anything but usual. Here, uniquely interesting work happens every day, in every department. From optimizing a production line to the latest breakthroughs in cell therapy, this is work that transforms the lives of patients, and the careers of those who do it. You’ll get the chance to grow and thrive through opportunities uncommon in scale and scope, alongside high-achieving teams. Take your career farther than you thought possible.

Bristol Myers Squibb recognizes the importance of balance and flexibility in our work environment. We offer a wide variety of competitive benefits, services and programs that provide our employees with the resources to pursue their goals, both at work and in their personal lives. Read more: careers.bms.com/working-with-us.

Position Summary:  Sacramento CA,  Reno NV,  Redding CA, Roseville CA.

The TAS is a critical role in our unique customer model to execute the BMS aspiration to be the BioPharma that delivers the most impactful engagement with Health Care Providers (HCPs), driving adoption of new and existing medicines for appropriate patients.  

The primary role of the TAS is to drive demand for BMS medicines within their portfolio for the appropriate patients. To meet the HCPs expectations, the TAS engages them with a differentiated Customer Experience (Cx) through deeper scientific dialogue on and consistent with label, leveraging new ways of working and CE^3. 

The role builds and maintains strong professional credibility with regional thought leaders (RTLs) and community-based physicians/HCPs in private practice, medical groups practices, office staff, and other stakeholders in the patient care continuum as their primary point of contact. 

The TAS liaises with other BMS functions as needed to deliver an overall higher Customer Experience (Cx) – by meeting HCP needs in a timely and scientific manner. This role will prioritize the safe and appropriate use of BMS products while also focusing on overall business results and performance objectives while exemplifying BMS values.  

The TAS role is field based. A TAS is anticipated to spend 100% of their time in the field with external customers. 

Key Responsibilities:

Portfolio Promotion 

• Promotes approved indications of BMS products within a defined territory or region to meet or exceed assigned sales targets in a compliant manner. 

• Creates demand for BMS medicines by articulating in a balanced manner the clinical and scientific rationale for use of products in appropriate patients. 

• Engages with and continuously maintains/grows a high level of scientific expertise in all assigned products and therapeutic areas. 

• Prepares and successfully implements comprehensive territory and account plans. 

• Proactively uses available tools such as CE^3 (once implemented) to derive insights and to dynamically inform call plans. Provides feedback on experience using these tools to leadership to enable continuous improvement. 

Fair & Balanced Scientific Dialogue:

• Demonstrates scientific expertise and passion in using approved scientific resources and publications to present information to HCPs and ensures medical accuracy. 

• Conducts in-office presentations (e.g., lunch and learns) and discusses product-related scientific information with HCPs that is consistent with label. 

• Organizes external speaker programs, selecting speakers from list approved by Speakers Bureau and facilitating scheduling and logistics. 

• Maintains a high level of working expertise on emerging data for approved indications. 

• Engages real-time medical support through Medical on Call to reactively answer unsolicited questions and complex technical inquiries.  

Cross-Functional Collaboration:

• Proactively collaborates with other field teams to ensure the best Customer Experience (Cx) for HCPs.  

• Gathers and shares relevant insights and information internally with the appropriate stakeholders to enable BMS to better serve its customers. 

• Complies with all laws, regulations, and policies that govern the conduct of BMS. 

Required Qualifications & Experience:

• Advanced scientific degree and/or preferred 5+ years of pharmaceutical or biotechnology experience as healthcare sales / MSL / HCP / nurse. 

• Ability to communicate scientific or clinical data accurately and convincingly to help physicians best serve their patients. 

• Demonstrated experience building and maintaining strong credibility with key customers, office staff, and others in the customer influence network via a customer-centric mindset and desire to create positive and differentiated Customer Experience (Cx). 

• Experience in Oncology is preferred. 

• Demonstrated strong capability in account management skill sets, superior selling competencies, and proven sales performance track record of meeting or exceeding goals. 

• Demonstrated ability to work effectively cross-functionally with a positive team mindset and can-do attitude.  

• Strong selling and promotional skills proven through a track record of performance. 

Key Competencies Desired:

• Customer/commercial mindset 

• Demonstrated ability to drive business results. 

• Experience identifying, engaging, and cultivating credibility with customers across the patient care journey. 

• Demonstrated account management skills and problem-solving mentality. Understands the patient journey and can customize engagement and deliver tailored messages. 

• Demonstrated resourcefulness and ability to connect with customers. 

Patient Centricity:

• Understands the patient journey and experience. 

• Has a patient-focused mindset. 

Scientific Agility: 

• Excellent communication and presentation skills to articulate scientific and clinical data in an easy-to-understand manner to help HCPs best serve their patients. 

• Has a strong learning mindset and passion for science. Prioritizes staying current with the latest data. 

Analytical Capability: 

• Ability to analyze data, such as prescribing patterns, market trends, and HCP preferences. Data-driven insights help TAS strategize and target their efforts effectively. 

• Ability to segment HCPs based on their preferences and other relevant factors. This helps them tailor their communication and product presentations to suit individual HCP needs. 

• Understanding how to interpret and analyze data related to BMS products, customer preferences, clinical data. 

• Ability to use CE^3 to generate insights and do dynamic call planning. 

Technological Agility: 

• Understanding, adapting, and effectively using technology in various aspects of healthcare business and interacting with HCPs. 

• Utilizing various digital communication channels such as emails, instant messaging apps, and video conferencing to stay in touch with healthcare professionals, colleagues, and clients. This enables TAS to respond promptly to inquiries, share updates, and maintain effective communication. 

• Competency using CE^3 and other software or CRM tools to collect, enter, and manage quality data in a timely and compliant manner, track interactions, and plan future engagements with healthcare professionals. 

• Ability to use the Medical on Call technology effectively. 

• Being able to navigate and utilize the internet and online resources effectively. 

• Keeping up to date with technological advancements and changes. 

Teamwork/Enterprise Mindset:

• Strong business acumen to understand and analyze business and market drivers and develop, execute, and adjust business plans. 

• Demonstrates a strong sense of learning agility. Seeks out and learns from unfamiliar experiences, and then applies those lessons to achieve better results in subsequent situations. 

• Track record of balancing individual drive and collaborative attitude. 

• Holds a high level of integrity and good judgment, in order to navigate the requirements of the role effectively and compliantly in accordance with BMS policies and procedures. 

• As this position requires the operation of a Company-provided vehicle, offers of employment are contingent upon the candidate meeting the requirements of “Qualified Driver,” as determined by the Company in its sole discretion, including but not limited to the following: 1) at least 21 years of age; 2) a driver’s license in good standing issued by your state of residence; and, 3) a driving risk level deemed acceptable by the Company. 

#LI-Remote

If you come across a role that intrigues you but doesn’t perfectly line up with your resume, we encourage you to apply anyway. You could be one step away from work that will transform your life and career.

The starting compensation range(s) for this role are listed above for a full-time employee (FTE) basis. Additional incentive cash and stock opportunities (based on eligibility) may be available. The starting pay rate takes into account characteristics of the job, such as required skills, where the job is performed, the employee’s work schedule, job-related knowledge, and experience. Final, individual compensation will be decided based on demonstrated experience. 

Eligibility for specific benefits listed on our careers site may vary based on the job and location. For more on benefits, please visit https://careers.bms.com/life-at-bms/.
 

Benefit offerings are subject to the terms and conditions of the applicable plans in effect at the time and may require enrollment. Our benefits include:

• Health Coverage: Medical, pharmacy, dental, and vision care.

• Wellbeing Support: Programs such as BMS Well-Being Account, BMS Living Life Better, and Employee Assistance Programs (EAP).

• Financial Well-being and Protection: 401(k) plan, short- and long-term disability, life insurance, accident insurance, supplemental health insurance, business travel protection, personal liability protection, identity theft benefit, legal support, and survivor support.

​Work-life benefits include:

Paid Time Off

• US Exempt Employees: flexible time off (unlimited, with manager approval, 11 paid national holidays (not applicable to employees in Phoenix, AZ, Puerto Rico or Rayzebio employees)

• Phoenix, AZ, Puerto Rico and Rayzebio Exempt, Non-Exempt, Hourly Employees: 160 hours annual paid vacation for new hires with manager approval, 11 national holidays, and 3 optional holidays

Based on eligibility*, additional time off for employees may include unlimited paid sick time, up to 2 paid volunteer days per year, summer hours flexibility, leaves of absence for medical, personal, parental, caregiver, bereavement, and military needs and an annual Global Shutdown between Christmas and New Years Day.

All global employees full and part-time who are actively employed at and paid directly by BMS at the end of the calendar year are eligible to take advantage of the Global Shutdown.

*Eligibility Disclosure: The summer hours program is for United States (U.S.) office-based employees due to the unique nature of their work. Summer hours are generally not available for field sales and manufacturing operations and may also be limited for the capability centers. Employees in remote-by-design or lab-based roles may be eligible for summer hours, depending on the nature of their work, and should discuss eligibility with their manager. Employees covered under a collective bargaining agreement should consult that document to determine if they are eligible. Contractors, leased workers and other service providers are not eligible to participate in the program.

Uniquely Interesting Work, Life-changing Careers
With a single vision as inspiring as “Transforming patients’ lives through science™ ”, every BMS employee plays an integral role in work that goes far beyond ordinary. Each of us is empowered to apply our individual talents and unique perspectives in a supportive culture, promoting global participation in clinical trials, while our shared values of passion, innovation, urgency, accountability, inclusion and integrity bring out the highest potential of each of our colleagues.

On-site Protocol

BMS has an occupancy structure that determines where an employee is required to conduct their work. This structure includes site-essential, site-by-design, field-based and remote-by-design jobs. The occupancy type that you are assigned is determined by the nature and responsibilities of your role:

Site-essential roles require 100% of shifts onsite at your assigned facility. Site-by-design roles may be eligible for a hybrid work model with at least 50% onsite at your assigned facility. For these roles, onsite presence is considered an essential job function and is critical to collaboration, innovation, productivity, and a positive Company culture. For field-based and remote-by-design roles the ability to physically travel to visit customers, patients or business partners and to attend meetings on behalf of BMS as directed is an essential job function.

Supporting People with Disabilities

BMS is dedicated to ensuring that people with disabilities can excel through a transparent recruitment process, reasonable workplace accommodations/adjustments and ongoing support in their roles. Applicants can request a reasonable workplace accommodation/adjustment prior to accepting a job offer. If you require reasonable accommodations/adjustments in completing this application, or in any part of the recruitment process, direct your inquiries to adastaffingsupport@bms.com. Visit careers.bms.com/eeo-accessibility to access our complete Equal Employment Opportunity statement.

Candidate Rights

BMS will consider for employment qualified applicants with arrest and conviction records, pursuant to applicable laws in your area.

If you live in or expect to work from Los Angeles County if hired for this position, please visit this page for important additional information: https://careers.bms.com/california-residents/

Data Protection

We will never request payments, financial information, or social security numbers during our application or recruitment process. Learn more about protecting yourself at https://careers.bms.com/fraud-protection.

Any data processed in connection with role applications will be treated in accordance with applicable data privacy policies and regulations.

If you believe that the job posting is missing information required by local law or incorrect in any way, please contact BMS at TAEnablement@bms.com. Please provide the Job Title and Requisition number so we can review. Communications related to your application should not be sent to this email and you will not receive a response. Inquiries related to the status of your application should be directed to Chat with Ripley.

Working with Us
Challenging. Meaningful. Life-changing. Those aren’t words that are usually associated with a job. But working at Bristol Myers Squibb is anything but usual. Here, uniquely interesting work happens every day, in every department. From optimizing a production line to the latest breakthroughs in cell therapy, this is work that transforms the lives of patients, and the careers of those who do it. You’ll get the chance to grow and thrive through opportunities uncommon in scale and scope, alongside high-achieving teams. Take your career farther than you thought possible.

Bristol Myers Squibb recognizes the importance of balance and flexibility in our work environment. We offer a wide variety of competitive benefits, services and programs that provide our employees with the resources to pursue their goals, both at work and in their personal lives. Read more: careers.bms.com/working-with-us.

This territory includes: All of Iowa with the exception of Sioux City

At Bristol Myers Squibb, we are inspired by a single vision – transforming patients’ lives through science. The BMS Mission is to discover, develop and deliver innovative medicines that help patients prevail over serious diseases. In oncology, hematology, immunology and cardiovascular disease – and one of the most diverse and promising pipelines in the industry – each of our passionate colleagues contribute to innovations that drive meaningful change. We bring a human touch to every treatment we pioneer.

Join us, build your professional career within one of the most innovative bio-pharma companies, and make a difference.

Position Summary

The TAS is a critical role in our unique customer model to execute the BMS aspiration to be the BioPharma that delivers the most impactful engagement with Health Care Providers (HCPs), driving adoption of new and existing medicines for appropriate patients. 

The primary role of the TAS is to drive demand for BMS medicines within their portfolio for the appropriate patients. To meet the HCPs expectations, the TAS engages them with a differentiated Customer Experience (Cx) through deeper scientific dialogue on and consistent with label, leveraging new ways of working and CE^3.

The role builds and maintains strong professional credibility with regional thought leaders (RTLs) and community-based physicians/HCPs in private practice, medical groups practices, office staff, and other stakeholders in the patient care continuum as their primary point of contact.

The TAS liaises with other BMS functions as needed to deliver an overall higher Customer Experience (Cx) – by meeting HCP needs in a timely and scientific manner. This role will prioritize the safe and appropriate use of BMS products while also focusing on overall business results and performance objectives while exemplifying BMS values. 

The TAS role is field-based. A TAS is anticipated to spend 100% of their time in the field with external customers.

Key Responsibilities

Portfolio Promotion

• Promotes approved indications of BMS products within a defined territory or region to meet or exceed assigned sales targets in a compliant manner.

• Creates demand for BMS medicines by articulating in a balanced manner the clinical and scientific rationale for use of products in appropriate patients.

• Engages with and continuously maintains/grows a high level of scientific expertise in all assigned products and therapeutic areas.

• Prepares and successfully implements comprehensive territory and account plans.

• Proactively uses available tools such as CE^3 (once implemented) to derive insights and to dynamically inform call plans. Provides feedback on experience using these tools to leadership to enable continuous improvement.

Fair & Balanced Scientific Dialogue

• Demonstrates scientific expertise and passion in using approved scientific resources and publications to present information to HCPs and ensures medical accuracy.

• Conducts in-office presentations (e.g., lunch and learns) and discusses product-related scientific information with HCPs that is consistent with label.

• Organizes external speaker programs, selecting speakers from list approved by Speakers Bureau and facilitating scheduling and logistics.

• Maintains a high level of working expertise on emerging data for approved indications.

• Engages real-time medical support through Medical on Call to reactively answer unsolicited questions and complex technical inquiries.

Cross-functional collaboration

• Proactively collaborates with other field teams to ensure the best Customer Experience (Cx) for HCPs. 

• Gathers and shares relevant insights and information internally with the appropriate stakeholders to enable BMS to better serve its customers.

• Complies with all laws, regulations, and policies that govern the conduct of BMS.

Required Qualifications & Experience

• Advanced scientific degree and/or preferred 5+ years of pharmaceutical or biotechnology experience as healthcare sales / MSL / HCP / nurse.

• Ability to communicate scientific or clinical data accurately and convincingly to help physicians best serve their patients.

• Demonstrated experience building and maintaining strong credibility with key customers, office staff, and others in the customer influence network via a customer-centric mindset and desire to create positive and differentiated Customer Experience (Cx).

• Experience in Oncology required.

• Demonstrated strong capability in account management skill sets, superior selling competencies, and proven sales performance track record of meeting or exceeding goals.

• Demonstrated ability to work effectively cross-functionally with a positive team mindset and can-do attitude. 

•   Strong selling and promotional skills proven through a track record of performance.

Key competencies desired

Customer/commercial mindset

• Demonstrated ability to drive business results.

• Experience identifying, engaging, and cultivating credibility with customers across the patient care journey.

• Demonstrated account management skills and problem-solving mentality. Understands the patient journey and can customize engagement and deliver tailored messages.

• Demonstrated resourcefulness and ability to connect with customers.

Patient centricity

• Understands the patient journey and experience.

• Has a patient-focused mindset.

Scientific Agility

• Excellent communication and presentation skills to articulate scientific and clinical data in an easy-to-understand manner to help HCPs best serve their patients.

• Has a strong learning mindset and passion for science. Prioritizes staying current with the latest data.

Analytical Capability:

• Ability to analyze data, such as prescribing patterns, market trends, and HCP preferences. Data-driven insights help TAS strategize and target their efforts effectively.

• Ability to segment HCPs based on their preferences and other relevant factors. This helps them tailor their communication and product presentations to suit individual HCP needs.

• Understanding how to interpret and analyze data related to BMS products, customer preferences, clinical data.

• Ability to use CE^3 to generate insights and do dynamic call planning.

Technological Agility:

• Understanding, adapting, and effectively using technology in various aspects of healthcare business and interacting with HCPs.

• Utilizing various digital communication channels such as emails, instant messaging apps, and video conferencing to stay in touch with healthcare professionals, colleagues, and clients. This enables TAS to respond promptly to inquiries, share updates, and maintain effective communication.

• Competency using CE^3 and other software or CRM tools to collect, enter, and manage quality data in a timely and compliant manner, track interactions, and plan future engagements with healthcare professionals.

• Ability to use the Medical on Call technology effectively.

• Keeping up to date with technological advancements and changes.

Teamwork/Enterprise mindset

• Strong business acumen to understand and analyze business and market drivers and develop, execute, and adjust business plans.

• Demonstrates a strong sense of learning agility. Seeks out and learns from unfamiliar experiences, and then applies those lessons to achieve better results in subsequent situations.

• Track record of balancing individual drive and collaborative attitude.

• Holds a high level of integrity and good judgment, in order to navigate the requirements of the role effectively and compliantly in accordance with BMS policies and procedures.

As this position requires the operation of a Company-provided vehicle, offers of employment are contingent upon the candidate meeting the requirements of “Qualified Driver,” as determined by the Company in its sole discretion, including but not limited to the following: 1) at least 21 years of age; 2) a driver’s license in good standing issued by your state of residence; and, 3) a driving risk level deemed acceptable by the Company.

#LI-Remote

If you come across a role that intrigues you but doesn’t perfectly line up with your resume, we encourage you to apply anyway. You could be one step away from work that will transform your life and career.

The starting compensation range(s) for this role are listed above for a full-time employee (FTE) basis. Additional incentive cash and stock opportunities (based on eligibility) may be available. The starting pay rate takes into account characteristics of the job, such as required skills, where the job is performed, the employee’s work schedule, job-related knowledge, and experience. Final, individual compensation will be decided based on demonstrated experience. 

Eligibility for specific benefits listed on our careers site may vary based on the job and location. For more on benefits, please visit https://careers.bms.com/life-at-bms/.
 

Benefit offerings are subject to the terms and conditions of the applicable plans in effect at the time and may require enrollment. Our benefits include:

• Health Coverage: Medical, pharmacy, dental, and vision care.

• Wellbeing Support: Programs such as BMS Well-Being Account, BMS Living Life Better, and Employee Assistance Programs (EAP).

• Financial Well-being and Protection: 401(k) plan, short- and long-term disability, life insurance, accident insurance, supplemental health insurance, business travel protection, personal liability protection, identity theft benefit, legal support, and survivor support.

​Work-life benefits include:

Paid Time Off

• US Exempt Employees: flexible time off (unlimited, with manager approval, 11 paid national holidays (not applicable to employees in Phoenix, AZ, Puerto Rico or Rayzebio employees)

• Phoenix, AZ, Puerto Rico and Rayzebio Exempt, Non-Exempt, Hourly Employees: 160 hours annual paid vacation for new hires with manager approval, 11 national holidays, and 3 optional holidays

Based on eligibility*, additional time off for employees may include unlimited paid sick time, up to 2 paid volunteer days per year, summer hours flexibility, leaves of absence for medical, personal, parental, caregiver, bereavement, and military needs and an annual Global Shutdown between Christmas and New Years Day.

All global employees full and part-time who are actively employed at and paid directly by BMS at the end of the calendar year are eligible to take advantage of the Global Shutdown.

*Eligibility Disclosure: The summer hours program is for United States (U.S.) office-based employees due to the unique nature of their work. Summer hours are generally not available for field sales and manufacturing operations and may also be limited for the capability centers. Employees in remote-by-design or lab-based roles may be eligible for summer hours, depending on the nature of their work, and should discuss eligibility with their manager. Employees covered under a collective bargaining agreement should consult that document to determine if they are eligible. Contractors, leased workers and other service providers are not eligible to participate in the program.

Uniquely Interesting Work, Life-changing Careers
With a single vision as inspiring as “Transforming patients’ lives through science™ ”, every BMS employee plays an integral role in work that goes far beyond ordinary. Each of us is empowered to apply our individual talents and unique perspectives in a supportive culture, promoting global participation in clinical trials, while our shared values of passion, innovation, urgency, accountability, inclusion and integrity bring out the highest potential of each of our colleagues.

On-site Protocol

BMS has an occupancy structure that determines where an employee is required to conduct their work. This structure includes site-essential, site-by-design, field-based and remote-by-design jobs. The occupancy type that you are assigned is determined by the nature and responsibilities of your role:

Site-essential roles require 100% of shifts onsite at your assigned facility. Site-by-design roles may be eligible for a hybrid work model with at least 50% onsite at your assigned facility. For these roles, onsite presence is considered an essential job function and is critical to collaboration, innovation, productivity, and a positive Company culture. For field-based and remote-by-design roles the ability to physically travel to visit customers, patients or business partners and to attend meetings on behalf of BMS as directed is an essential job function.

Supporting People with Disabilities

BMS is dedicated to ensuring that people with disabilities can excel through a transparent recruitment process, reasonable workplace accommodations/adjustments and ongoing support in their roles. Applicants can request a reasonable workplace accommodation/adjustment prior to accepting a job offer. If you require reasonable accommodations/adjustments in completing this application, or in any part of the recruitment process, direct your inquiries to adastaffingsupport@bms.com. Visit careers.bms.com/eeo-accessibility to access our complete Equal Employment Opportunity statement.

Candidate Rights

BMS will consider for employment qualified applicants with arrest and conviction records, pursuant to applicable laws in your area.

If you live in or expect to work from Los Angeles County if hired for this position, please visit this page for important additional information: https://careers.bms.com/california-residents/

Data Protection

We will never request payments, financial information, or social security numbers during our application or recruitment process. Learn more about protecting yourself at https://careers.bms.com/fraud-protection.

Any data processed in connection with role applications will be treated in accordance with applicable data privacy policies and regulations.

If you believe that the job posting is missing information required by local law or incorrect in any way, please contact BMS at TAEnablement@bms.com. Please provide the Job Title and Requisition number so we can review. Communications related to your application should not be sent to this email and you will not receive a response. Inquiries related to the status of your application should be directed to Chat with Ripley.

Working with Us
Challenging. Meaningful. Life-changing. Those aren’t words that are usually associated with a job. But working at Bristol Myers Squibb is anything but usual. Here, uniquely interesting work happens every day, in every department. From optimizing a production line to the latest breakthroughs in cell therapy, this is work that transforms the lives of patients, and the careers of those who do it. You’ll get the chance to grow and thrive through opportunities uncommon in scale and scope, alongside high-achieving teams. Take your career farther than you thought possible.

Bristol Myers Squibb recognizes the importance of balance and flexibility in our work environment. We offer a wide variety of competitive benefits, services and programs that provide our employees with the resources to pursue their goals, both at work and in their personal lives. Read more: careers.bms.com/working-with-us.

Please note: This role does not include direct reports or formal people management responsibilities.

Title: Director, Global Customs & Trade Compliance

Location: New Brunswick, NJ

We are seeking a Director of Global Customs & Trade Compliance to lead our customs strategy and ensure adherence to international trade regulations. This leadership position is responsible for driving global alignment, optimizing duty savings, and managing compliance across all our operations. You'll work closely with regional teams to develop and implement effective trade strategies that support our global supply chain.

Responsibilities

• Strategic Leadership: Influence and execute the strategic direction for global customs compliance.

• Process Optimization: Partner with Regional Compliance Leads to standardize and optimize global trade activities, policies, and procedures.

• Training & Development: Design and deliver training programs to enhance customs compliance capabilities across the enterprise.

• Duty Savings: Lead initiatives to maximize duty savings through strategic use of Free Trade Agreements (FTAs), Free Trade Zones (FTZs), and other duty reduction programs.

• Audit & Partnership: Establish global frameworks to support participation in government partnership programs (e.g., C-TPAT, AEO) and ensure continuous audit readiness.

• Cross-Functional Collaboration: Serve as a key partner to internal teams (Tax, Legal, Finance) and external partners to align on global trade strategies.

• Product Classification: Oversee the assignment of Harmonized Tariff Schedule (HTS) classifications for products and commodities.

• Senior Support: Serve as the primary backup to the Executive Director, ensuring continuity of leadership and strategic decision-making.

Required Qualifications

• 10+ years of progressive experience in global trade compliance, with a strong background in a highly regulated industry, preferably biopharma.

• Bachelor’s degree is required; Master’s or advanced degree is preferred.

• Proven ability to interpret complex government regulations and translate them into actionable business strategies.

• Demonstrated success in leading and mentoring geographically dispersed, diverse teams.

• Exceptional communication, analytical, and leadership skills.

• Experience in managing customs audits and engaging with government enforcement authorities.

• Knowledge of and experience with certifications such as C-TPAT, AEO, and FTZ is essential.

• US Licensed Customs Broker (LCB) is preferred.

#LI-Hybrid

If you come across a role that intrigues you but doesn’t perfectly line up with your resume, we encourage you to apply anyway. You could be one step away from work that will transform your life and career.

The starting compensation range(s) for this role are listed above for a full-time employee (FTE) basis. Additional incentive cash and stock opportunities (based on eligibility) may be available. The starting pay rate takes into account characteristics of the job, such as required skills, where the job is performed, the employee’s work schedule, job-related knowledge, and experience. Final, individual compensation will be decided based on demonstrated experience. 

Eligibility for specific benefits listed on our careers site may vary based on the job and location. For more on benefits, please visit https://careers.bms.com/life-at-bms/.
 

Benefit offerings are subject to the terms and conditions of the applicable plans in effect at the time and may require enrollment. Our benefits include:

• Health Coverage: Medical, pharmacy, dental, and vision care.

• Wellbeing Support: Programs such as BMS Well-Being Account, BMS Living Life Better, and Employee Assistance Programs (EAP).

• Financial Well-being and Protection: 401(k) plan, short- and long-term disability, life insurance, accident insurance, supplemental health insurance, business travel protection, personal liability protection, identity theft benefit, legal support, and survivor support.

​Work-life benefits include:

Paid Time Off

• US Exempt Employees: flexible time off (unlimited, with manager approval, 11 paid national holidays (not applicable to employees in Phoenix, AZ, Puerto Rico or Rayzebio employees)

• Phoenix, AZ, Puerto Rico and Rayzebio Exempt, Non-Exempt, Hourly Employees: 160 hours annual paid vacation for new hires with manager approval, 11 national holidays, and 3 optional holidays

Based on eligibility*, additional time off for employees may include unlimited paid sick time, up to 2 paid volunteer days per year, summer hours flexibility, leaves of absence for medical, personal, parental, caregiver, bereavement, and military needs and an annual Global Shutdown between Christmas and New Years Day.

All global employees full and part-time who are actively employed at and paid directly by BMS at the end of the calendar year are eligible to take advantage of the Global Shutdown.

*Eligibility Disclosure: The summer hours program is for United States (U.S.) office-based employees due to the unique nature of their work. Summer hours are generally not available for field sales and manufacturing operations and may also be limited for the capability centers. Employees in remote-by-design or lab-based roles may be eligible for summer hours, depending on the nature of their work, and should discuss eligibility with their manager. Employees covered under a collective bargaining agreement should consult that document to determine if they are eligible. Contractors, leased workers and other service providers are not eligible to participate in the program.

Uniquely Interesting Work, Life-changing Careers
With a single vision as inspiring as “Transforming patients’ lives through science™ ”, every BMS employee plays an integral role in work that goes far beyond ordinary. Each of us is empowered to apply our individual talents and unique perspectives in a supportive culture, promoting global participation in clinical trials, while our shared values of passion, innovation, urgency, accountability, inclusion and integrity bring out the highest potential of each of our colleagues.

On-site Protocol

BMS has an occupancy structure that determines where an employee is required to conduct their work. This structure includes site-essential, site-by-design, field-based and remote-by-design jobs. The occupancy type that you are assigned is determined by the nature and responsibilities of your role:

Site-essential roles require 100% of shifts onsite at your assigned facility. Site-by-design roles may be eligible for a hybrid work model with at least 50% onsite at your assigned facility. For these roles, onsite presence is considered an essential job function and is critical to collaboration, innovation, productivity, and a positive Company culture. For field-based and remote-by-design roles the ability to physically travel to visit customers, patients or business partners and to attend meetings on behalf of BMS as directed is an essential job function.

Supporting People with Disabilities

BMS is dedicated to ensuring that people with disabilities can excel through a transparent recruitment process, reasonable workplace accommodations/adjustments and ongoing support in their roles. Applicants can request a reasonable workplace accommodation/adjustment prior to accepting a job offer. If you require reasonable accommodations/adjustments in completing this application, or in any part of the recruitment process, direct your inquiries to adastaffingsupport@bms.com. Visit careers.bms.com/eeo-accessibility to access our complete Equal Employment Opportunity statement.

Candidate Rights

BMS will consider for employment qualified applicants with arrest and conviction records, pursuant to applicable laws in your area.

If you live in or expect to work from Los Angeles County if hired for this position, please visit this page for important additional information: https://careers.bms.com/california-residents/

Data Protection

We will never request payments, financial information, or social security numbers during our application or recruitment process. Learn more about protecting yourself at https://careers.bms.com/fraud-protection.

Any data processed in connection with role applications will be treated in accordance with applicable data privacy policies and regulations.

If you believe that the job posting is missing information required by local law or incorrect in any way, please contact BMS at TAEnablement@bms.com. Please provide the Job Title and Requisition number so we can review. Communications related to your application should not be sent to this email and you will not receive a response. Inquiries related to the status of your application should be directed to Chat with Ripley.

Working with Us
Challenging. Meaningful. Life-changing. Those aren’t words that are usually associated with a job. But working at Bristol Myers Squibb is anything but usual. Here, uniquely interesting work happens every day, in every department. From optimizing a production line to the latest breakthroughs in cell therapy, this is work that transforms the lives of patients, and the careers of those who do it. You’ll get the chance to grow and thrive through opportunities uncommon in scale and scope, alongside high-achieving teams. Take your career farther than you thought possible.

Bristol Myers Squibb recognizes the importance of balance and flexibility in our work environment. We offer a wide variety of competitive benefits, services and programs that provide our employees with the resources to pursue their goals, both at work and in their personal lives. Read more: careers.bms.com/working-with-us.

This leadership role oversees the BI&T-GPS Data Engineering Team, ensuring that data is available for downstream consumption by analytics systems, processes and personnel. The Associate Director will be responsible for leading a team of BI&T-GPS data engineers in strategizing, building and operationalizing data pipelines, working in close partnership with other BI&T leaders and GPS stakeholders. This role requires a visionary leader who can play a leading role in shaping strategy for how best to deliver data for downstream uses, manage a team of technologists, deliver impactful technology solutions in an operationally effective manner, and foster collaboration across global teams. This role is responsible for the extraction, loading, and technical transformation of data and works in close partnership with the Analytical Engineering team, which owns business context, semantic modeling, and consumption‑ready data products. This role owns data quality and reliability across GPS data pipelines, ensuring trusted, production‑ready data for downstream analytics and decision‑making.

If you are passionate about harnessing the power of technology and analytics to make a difference in patients’ lives, this role offers an exciting and rewarding opportunity.

Roles and Responsibilities

Leadership & Team Development

• Define data engineering goals in partnership with GPS stakeholders and BI&T-GPS leadership. Cascade goals appropriately, monitor progress, and adjust strategy as needed.

• Lead the BI&T-GPS Data Engineering team with a visionary approach, taking full accountability for delivering cutting-edge data engineering programs that drive impactful technology solutions.

• Provide regular updates on technical progress to stakeholders and BI&T leaders.

• Provide periodic updates and technical demonstrations to the Head of GPS.

• Build and manage a high-performing Data Engineering team:

  • Direct management of 2-4 technology professionals in the USA or Europe

  • Matrix leadership of other technology professionals from the worldwide BI&T-GPS Team.

• Indirectly manage and influence other technology professionals from the ~200-person global BI&T-GPS data and analytics teams, ensuring delivery of data engineering work in a manner that connects with other BI&T-GPS strategic projects.

• Lead planning, diversity efforts, and colleague development initiatives to sustain a robust talent pipeline.

Technology Strategy & Innovation

• Develop, manage, and deliver a forward-thinking technology roadmap for Data Engineering that leverages emerging technologies and innovative solutions to deliver compelling value.

• Actively partner with GPS stakeholders to ensure data “art of the possible” is central to the team’s strategy and roadmap.

• Partner with BI&T teams and GPS stakeholders to experiment with emerging technologies such as AI, scaling viable solutions to deliver measurable business value in data engineering.

• Ensure adherence to technical best practices in SDLC and analytics output, including scalable solutions, code version control, documentation standards, and deployment.

• Ensure data engineering DevOps is closely integrated into the overall BI&T-GPS DevOps process.

• Evaluate new technologies and proactively recommend impactful innovations with high ROI for inclusion on the overall GPS technology roadmap.

Stakeholder Collaboration & Engagement

• Cultivate strong relationships with GPS business stakeholders, BI&T teams, and cross-functional colleagues across global locations, fostering a collaborative environment that drives visionary data engineering solutions.

• Enterprise mindset: Actively seek out ways to partner with other BI&T Teams and leverage existing technologies and solutions in the most effective way for data engineering.

• Ruthless prioritization: work closely with GPS and BI&T leadership to define data engineering priorities and deliver the most impactful solutions aligned with business objectives.

Requirements

Professional Experience

• 10+ years of progressive experience in Information Technology, data analytics, or pharmaceutical/healthcare industries, with a proven track record of visionary leadership and innovation.

• 5+ years in a leadership role managing teams or delivering IT or analytics programs.

• Hands-on experience with SDLC methodologies, including DevOps, Agile, and Waterfall, in regulated environments.

• Proven track record of managing complex projects, including resource allocation.

• Experience with biopharma product development, manufacturing operations, supply chain, or quality controls is a significant plus.

Technical Expertise

• Significant experience with programming languages relevant to managing data pipelines (e.g. Python, Java, Scala).

• Experience with Databricks or similar platform preferred.

• Experience with cloud computing environments and services, preferably AWS.

• Significant experience with ELT processes, with an emphasis on building high performance data layers (Data and Analytics Engineering).

• Experience with DevOps principles for CI/CD.

• Experience with data streaming technologies, such as Kafka.

• Proficiency with a modern suite of analytics tools and technologies, including GitHub, SQL, R, dbt, Domino, Tableau etc. (Analytics Development)

• Experience with building and operationalizing predictive models, simulation, optimization frameworks and AI solutions is a plus (Analytics Ops)

• Experience with graph database technology is a plus.

• Hands-on experience with agile methodologies and tools like JIRA.

Leadership Skills

• Proven ability to lead technology teams or programs, foster collaboration, and drive innovation.

• Excellent project management skills, with a focus on delivering high-quality solutions on time and within budget.

• Strong communication skills to explain the business value of data engineering projects and operations.

• A customer-oriented mindset with an eagerness to solve business problems and drive continuous improvement.

• Ability to work effectively in a matrixed organization and across global locations.

Educational Background

• A bachelor’s degree in a quantitative or scientific discipline is required.

• Advanced degrees (MS. or Ph.D.) in relevant fields are preferred.

Other Requirements

• Occasional travel to BMS locations throughout the world is anticipated.

#LI-Hybrid

If you come across a role that intrigues you but doesn’t perfectly line up with your resume, we encourage you to apply anyway. You could be one step away from work that will transform your life and career.

The starting compensation range(s) for this role are listed above for a full-time employee (FTE) basis. Additional incentive cash and stock opportunities (based on eligibility) may be available. The starting pay rate takes into account characteristics of the job, such as required skills, where the job is performed, the employee’s work schedule, job-related knowledge, and experience. Final, individual compensation will be decided based on demonstrated experience. 

Eligibility for specific benefits listed on our careers site may vary based on the job and location. For more on benefits, please visit https://careers.bms.com/life-at-bms/.
 

Benefit offerings are subject to the terms and conditions of the applicable plans in effect at the time and may require enrollment. Our benefits include:

• Health Coverage: Medical, pharmacy, dental, and vision care.

• Wellbeing Support: Programs such as BMS Well-Being Account, BMS Living Life Better, and Employee Assistance Programs (EAP).

• Financial Well-being and Protection: 401(k) plan, short- and long-term disability, life insurance, accident insurance, supplemental health insurance, business travel protection, personal liability protection, identity theft benefit, legal support, and survivor support.

​Work-life benefits include:

Paid Time Off

• US Exempt Employees: flexible time off (unlimited, with manager approval, 11 paid national holidays (not applicable to employees in Phoenix, AZ, Puerto Rico or Rayzebio employees)

• Phoenix, AZ, Puerto Rico and Rayzebio Exempt, Non-Exempt, Hourly Employees: 160 hours annual paid vacation for new hires with manager approval, 11 national holidays, and 3 optional holidays

Based on eligibility*, additional time off for employees may include unlimited paid sick time, up to 2 paid volunteer days per year, summer hours flexibility, leaves of absence for medical, personal, parental, caregiver, bereavement, and military needs and an annual Global Shutdown between Christmas and New Years Day.

All global employees full and part-time who are actively employed at and paid directly by BMS at the end of the calendar year are eligible to take advantage of the Global Shutdown.

*Eligibility Disclosure: The summer hours program is for United States (U.S.) office-based employees due to the unique nature of their work. Summer hours are generally not available for field sales and manufacturing operations and may also be limited for the capability centers. Employees in remote-by-design or lab-based roles may be eligible for summer hours, depending on the nature of their work, and should discuss eligibility with their manager. Employees covered under a collective bargaining agreement should consult that document to determine if they are eligible. Contractors, leased workers and other service providers are not eligible to participate in the program.

Uniquely Interesting Work, Life-changing Careers
With a single vision as inspiring as “Transforming patients’ lives through science™ ”, every BMS employee plays an integral role in work that goes far beyond ordinary. Each of us is empowered to apply our individual talents and unique perspectives in a supportive culture, promoting global participation in clinical trials, while our shared values of passion, innovation, urgency, accountability, inclusion and integrity bring out the highest potential of each of our colleagues.

On-site Protocol

BMS has an occupancy structure that determines where an employee is required to conduct their work. This structure includes site-essential, site-by-design, field-based and remote-by-design jobs. The occupancy type that you are assigned is determined by the nature and responsibilities of your role:

Site-essential roles require 100% of shifts onsite at your assigned facility. Site-by-design roles may be eligible for a hybrid work model with at least 50% onsite at your assigned facility. For these roles, onsite presence is considered an essential job function and is critical to collaboration, innovation, productivity, and a positive Company culture. For field-based and remote-by-design roles the ability to physically travel to visit customers, patients or business partners and to attend meetings on behalf of BMS as directed is an essential job function.

Supporting People with Disabilities

BMS is dedicated to ensuring that people with disabilities can excel through a transparent recruitment process, reasonable workplace accommodations/adjustments and ongoing support in their roles. Applicants can request a reasonable workplace accommodation/adjustment prior to accepting a job offer. If you require reasonable accommodations/adjustments in completing this application, or in any part of the recruitment process, direct your inquiries to adastaffingsupport@bms.com. Visit careers.bms.com/eeo-accessibility to access our complete Equal Employment Opportunity statement.

Candidate Rights

BMS will consider for employment qualified applicants with arrest and conviction records, pursuant to applicable laws in your area.

If you live in or expect to work from Los Angeles County if hired for this position, please visit this page for important additional information: https://careers.bms.com/california-residents/

Data Protection

We will never request payments, financial information, or social security numbers during our application or recruitment process. Learn more about protecting yourself at https://careers.bms.com/fraud-protection.

Any data processed in connection with role applications will be treated in accordance with applicable data privacy policies and regulations.

If you believe that the job posting is missing information required by local law or incorrect in any way, please contact BMS at TAEnablement@bms.com. Please provide the Job Title and Requisition number so we can review. Communications related to your application should not be sent to this email and you will not receive a response. Inquiries related to the status of your application should be directed to Chat with Ripley.

Working with Us
Challenging. Meaningful. Life-changing. Those aren’t words that are usually associated with a job. But working at Bristol Myers Squibb is anything but usual. Here, uniquely interesting work happens every day, in every department. From optimizing a production line to the latest breakthroughs in cell therapy, this is work that transforms the lives of patients, and the careers of those who do it. You’ll get the chance to grow and thrive through opportunities uncommon in scale and scope, alongside high-achieving teams. Take your career farther than you thought possible.

Bristol Myers Squibb recognizes the importance of balance and flexibility in our work environment. We offer a wide variety of competitive benefits, services and programs that provide our employees with the resources to pursue their goals, both at work and in their personal lives. Read more: careers.bms.com/working-with-us.

Duties/Responsibilities

• Supervises and coordinates the work assignments and performance of Regional Clinical Operations staff inclusive of Clinical Trial Managers (CTMs), Outsourced Clinical Trial Managers(OCTMs), Clinical Research Associate (CRAs), Country Coordinator (CCs), Site Contract Leads (SCLs) and/or Trial Managers Late Development to ensure timely execution consistent with R&D and local research goals and priorities.
• Demonstrates the ability to effectively communicate with and influence individuals at all levels of the organization including situations of conflict resolution, problem solving and crisis management.
• Anticipates resource needs and provides workload evaluations and task assignments.
• Allocates and assign study resources in alignment with R&D and local research goals and priorities.
• Supervises clinical trial execution at country level including supervising study metrics and team performance.
• Approves study fee funds and payments based on grant of authority
• May propose and/or validate country study targets.
• May support Health Authority inspection and pre-inspection activities.
• May support audit preparation & Corrective Action / Preventative Action preparation for local related issues.
• Ensure Study Corrective Action / Preventative Action (CAPA) implementation and ensure the necessary resources / tools are available.
• Develops goals that are consistent with R&D and local research goals and priorities and takes necessary actions to ensure that goals are met.
• Together with the RCO management tracks and manages performance metrics for Regional Clinical Operations staff.
• Anticipates and initiates action in response to multiple/changing demands and project priorities placed on Regional Clinical Operations Unit.
• Point of Contact for FSP staff within the country.
• Managing the hiring, performance management and succession planning of staff.
• Performing general and human resource administrative functions.
• Participation in performance calibration and talent review meetings.
• Ensuring collaboration and information sharing with local country cross functional stakeholders (Medical, GRS, GPV, Market Access, Commercial, Human Resources).
• When managing all RCO staff in a given country, will represent RCO in local leadership discussions at the affiliate level and may be member of the local affiliate leadership team managed by the General Manager.
• Ensure effective external partnerships with Study Sites, Investigators, Pharma Trade Associations, Ministry of Health and /or Heath Authorities as needed. Manage partnerships with critical accounts / sites.

(Disclaimer: The responsibilities listed above are only a summary and other responsibilities will be requirements as assigned)

• Stakeholders within Global Clinical Operations: BMS Local Medical, GRS, GPV, Market Access, Commercial Brand Teams, Human Resources, Legal, Local clinical trial sites

Reporting Relationship

• Report to Direct Supervisor: Director or Associate Director of RCO Japan
• Supervisory Responsibility (List job titles of positions that report directly or indirectly to this position and indicate nature of relationship)； CTMs, OCTMs, CRAs, CCs, SCLs and Trial Managers – Late Development

Qualifications

• Minimum of 5 years Pharmaceutical industry experience in Clinical Research or Medical Affairs.
• For CRA Line Managers - Prior monitoring experience required.
• Significant experience in the planning, conduct and management of clinical programs (Phase I-IV).
• Demonstrated ability to drive project related activities.
• Previous supervisory and/or leadership experience (i.e. participation in task force, initiative or cross functional team).
• Previous resource allocation experience preferred.
• In depth understanding of GCP, ICH Guidelines and other local guidance, regulation and codes of practice related to Clinical Research and Medical Affairs.
• In depth knowledge and understanding of clinical research processes, regulations and methodology.
• Understands clinical landscape with practical knowledge of a variety of medical settings and medical records management.
• Demonstrated organizational and planning skills and independent decision making ability.
• Strong organization and time management skills and ability to effectively manage multiple competing priorities.
• Outstanding interpersonal, oral and written communication skills to influence, inform or guide others.
• Good verbal and written communication skills (both in English and local language).
• Software that must be used independently and without assistance (Microsoft Suite, Clinical Trial Management Systems (CTMS)).
• Bachelors or Masters degree required. Field of study within life sciences or equivalent
• Domestic travel to clinical trial sites and International travel where required

If you come across a role that intrigues you but doesn’t perfectly line up with your resume, we encourage you to apply anyway. You could be one step away from work that will transform your life and career.

Uniquely Interesting Work, Life-changing Careers
With a single vision as inspiring as “Transforming patients’ lives through science™ ”, every BMS employee plays an integral role in work that goes far beyond ordinary. Each of us is empowered to apply our individual talents and unique perspectives in a supportive culture, promoting global participation in clinical trials, while our shared values of passion, innovation, urgency, accountability, inclusion and integrity bring out the highest potential of each of our colleagues.

On-site Protocol

BMS has an occupancy structure that determines where an employee is required to conduct their work. This structure includes site-essential, site-by-design, field-based and remote-by-design jobs. The occupancy type that you are assigned is determined by the nature and responsibilities of your role:

Site-essential roles require 100% of shifts onsite at your assigned facility. Site-by-design roles may be eligible for a hybrid work model with at least 50% onsite at your assigned facility. For these roles, onsite presence is considered an essential job function and is critical to collaboration, innovation, productivity, and a positive Company culture. For field-based and remote-by-design roles the ability to physically travel to visit customers, patients or business partners and to attend meetings on behalf of BMS as directed is an essential job function.

Supporting People with Disabilities

BMS is dedicated to ensuring that people with disabilities can excel through a transparent recruitment process, reasonable workplace accommodations/adjustments and ongoing support in their roles. Applicants can request a reasonable workplace accommodation/adjustment prior to accepting a job offer. If you require reasonable accommodations/adjustments in completing this application, or in any part of the recruitment process, direct your inquiries to adastaffingsupport@bms.com. Visit careers.bms.com/eeo-accessibility to access our complete Equal Employment Opportunity statement.

Candidate Rights

BMS will consider for employment qualified applicants with arrest and conviction records, pursuant to applicable laws in your area.

If you live in or expect to work from Los Angeles County if hired for this position, please visit this page for important additional information: https://careers.bms.com/california-residents/

Data Protection

We will never request payments, financial information, or social security numbers during our application or recruitment process. Learn more about protecting yourself at https://careers.bms.com/fraud-protection.

Any data processed in connection with role applications will be treated in accordance with applicable data privacy policies and regulations.

If you believe that the job posting is missing information required by local law or incorrect in any way, please contact BMS at TAEnablement@bms.com. Please provide the Job Title and Requisition number so we can review. Communications related to your application should not be sent to this email and you will not receive a response. Inquiries related to the status of your application should be directed to Chat with Ripley.

Working with Us
Challenging. Meaningful. Life-changing. Those aren’t words that are usually associated with a job. But working at Bristol Myers Squibb is anything but usual. Here, uniquely interesting work happens every day, in every department. From optimizing a production line to the latest breakthroughs in cell therapy, this is work that transforms the lives of patients, and the careers of those who do it. You’ll get the chance to grow and thrive through opportunities uncommon in scale and scope, alongside high-achieving teams. Take your career farther than you thought possible.

Bristol Myers Squibb recognizes the importance of balance and flexibility in our work environment. We offer a wide variety of competitive benefits, services and programs that provide our employees with the resources to pursue their goals, both at work and in their personal lives. Read more: careers.bms.com/working-with-us.

At BMS, digital innovation and Information Technology are central to our vision of transforming patients’ lives through science. To accelerate our ability to serve patients around the world, we must unleash the power of technology.  We are committed to being at the forefront of transforming the way medicine is made and delivered by harnessing the power of computer and data science, artificial intelligence, and other technologies to promote scientific discovery, faster decision making, and enhanced patient care.  

The Manager, Workday Integrations and Reporting will be responsible for managing the Workday integrations team. This role will be responsible for ensuring the development and maintenance of integrations between Workday and other systems. The Senior Manager will work closely with HR, IT, and other stakeholders to ensure that Workday integrations meet the needs of the business.

If you want an exciting and rewarding career that is meaningful, consider joining our diverse team!

Key Responsibilities

• Modelling, Security & Governance: Design and enhance Adaptive Planning models (sheets, dimensions, attributes, versions, assumptions) to support top‑down and bottom‑up workforce planning, scenario analysis, and budget/forecast cycles. Implement robust security, including role‑based permissions, level and version access, and security groups; ensure compliance with enterprise standards. Establish governance and change control for model updates, assumptions, and integration schedules, aligning with enterprise SDLC and release processes.
• Integration & Data Management: Develop and maintain integrations between Workday HCM/Financials and Adaptive Planning, ensuring timely, accurate data flows for headcount, compensation, organizational dimensions, and planning versions.  Coordinate cross‑system interfaces (e.g., payroll, benefits, time & attendance) that influence planning assumptions; ensure upstream/downstream data quality and reconciliation. Maintain comprehensive documentation (process flows, technical specs, mapping, runbooks) for Adaptive Planning integrations and models.
• Testing, Release & Stakeholder Enablement: Own testing and deployment (unit, system, UAT, regression) for integrations and Adaptive Planning changes; coordinate with business and technical stakeholders to ensure thorough, traceable testing. Provide stakeholder training and enablement, including model walkthroughs, report usage, and versioning practices; support adoption via clear guidance and job aids.Monitor and optimize performance, usage, and data latency; drive continuous improvement in calculation logic, model structure, and integration throughput.
• Platform Currency & Innovation: Stay current on Workday releases (Adaptive Planning features, security, integration enhancements) and lead evaluation/implementation of relevant new capabilities. Champion best practices in planning, analytics, and automation; partner with HR/Finance IT to pilot innovations that reduce cycle time and improve forecast accuracy.

Qualifications & Experience

• Bachelor’s degree in computer science, Information Systems, Finance Technology, or a related discipline.
• 5+ years of experience in HR or Finance technology with a strong focus on Workday Adaptive Planning (including modelling, security, reporting) and Workday integrations.
• Hands-on expertise in Adaptive Planning model design (sheets, dimensions, versions, assumptions) and Security configuration for Adaptive Planning (roles, level/version access).
• Strong analytical and problem-solving skills, with the ability to diagnose complex integration and modelling issues and drive root-cause resolution.
• Excellent communication skills, capable of translating technical concepts for non-technical stakeholders.
• Project management proficiency, with proven ability to manage multiple initiatives concurrently and deliver within timelines.
• Knowledge of emerging Workday features (Adaptive Planning, Prism Analytics, Extend) and ability to evaluate and implement new functionality.
• Leadership & Behavioral Competencies.
• Process & knowledge improvement: Leads analysis of current states; recommends pragmatic solutions and executes complex changes to completion.
• Foresight & change leadership: Stays current on emerging trends; identifies future state (org/tech/cultural) and builds transition plans aligned to enterprise vision.

Preferred Skills (Nice to Have)

• Workday Prism Analytics (data prep/pipelining to enrich planning datasets).
• Workday Extend (lightweight apps/workflows to complement planning processes).
• Advanced reporting (Discovery Boards, Office Connect) and performance tuning for planning models.
• BIRT reporting and data archival/migration from legacy systems (for completeness of planning history).

If you come across a role that intrigues you but doesn’t perfectly line up with your resume, we encourage you to apply anyway. You could be one step away from work that will transform your life and career.

Uniquely Interesting Work, Life-changing Careers
With a single vision as inspiring as “Transforming patients’ lives through science™ ”, every BMS employee plays an integral role in work that goes far beyond ordinary. Each of us is empowered to apply our individual talents and unique perspectives in a supportive culture, promoting global participation in clinical trials, while our shared values of passion, innovation, urgency, accountability, inclusion and integrity bring out the highest potential of each of our colleagues.

On-site Protocol

BMS has an occupancy structure that determines where an employee is required to conduct their work. This structure includes site-essential, site-by-design, field-based and remote-by-design jobs. The occupancy type that you are assigned is determined by the nature and responsibilities of your role:

Site-essential roles require 100% of shifts onsite at your assigned facility. Site-by-design roles may be eligible for a hybrid work model with at least 50% onsite at your assigned facility. For these roles, onsite presence is considered an essential job function and is critical to collaboration, innovation, productivity, and a positive Company culture. For field-based and remote-by-design roles the ability to physically travel to visit customers, patients or business partners and to attend meetings on behalf of BMS as directed is an essential job function.

Supporting People with Disabilities

BMS is dedicated to ensuring that people with disabilities can excel through a transparent recruitment process, reasonable workplace accommodations/adjustments and ongoing support in their roles. Applicants can request a reasonable workplace accommodation/adjustment prior to accepting a job offer. If you require reasonable accommodations/adjustments in completing this application, or in any part of the recruitment process, direct your inquiries to adastaffingsupport@bms.com. Visit careers.bms.com/eeo-accessibility to access our complete Equal Employment Opportunity statement.

Candidate Rights

BMS will consider for employment qualified applicants with arrest and conviction records, pursuant to applicable laws in your area.

If you live in or expect to work from Los Angeles County if hired for this position, please visit this page for important additional information: https://careers.bms.com/california-residents/

Data Protection

We will never request payments, financial information, or social security numbers during our application or recruitment process. Learn more about protecting yourself at https://careers.bms.com/fraud-protection.

Any data processed in connection with role applications will be treated in accordance with applicable data privacy policies and regulations.

If you believe that the job posting is missing information required by local law or incorrect in any way, please contact BMS at TAEnablement@bms.com. Please provide the Job Title and Requisition number so we can review. Communications related to your application should not be sent to this email and you will not receive a response. Inquiries related to the status of your application should be directed to Chat with Ripley.

Working with Us
Challenging. Meaningful. Life-changing. Those aren’t words that are usually associated with a job. But working at Bristol Myers Squibb is anything but usual. Here, uniquely interesting work happens every day, in every department. From optimizing a production line to the latest breakthroughs in cell therapy, this is work that transforms the lives of patients, and the careers of those who do it. You’ll get the chance to grow and thrive through opportunities uncommon in scale and scope, alongside high-achieving teams. Take your career farther than you thought possible.

Bristol Myers Squibb recognizes the importance of balance and flexibility in our work environment. We offer a wide variety of competitive benefits, services and programs that provide our employees with the resources to pursue their goals, both at work and in their personal lives. Read more: careers.bms.com/working-with-us.

Position Summary

Therapeutic Area Specialist（TAS）のサイエンティフィック・アジリティ、セールススキル、ビジネス感覚を高め、適切な学習コンテンツとアウトプットトレーニングの提供を通じて成果と成長に良い影響を与えることが目的です。

データ分析に基づいた学習コンテンツの作成だけでなく、TASの能力構築のためのインプット・アウトプットトレーニングの実施、新製品発売の成功や既存製品ビジネスの拡大をリードする責任があります。

顧客ニーズやチームの課題・機会を理解し、Commercialization Learning Japan Learning Leadのチームビジョン達成や戦略計画の実行を支援します。

グローバルのラーニングチームと連携し、コンテンツ作成やトレーニング実施も行います。

Key Responsibilities

l   新製品上市の発売準備

●  新製品の発売準備のために、主要な関係者と協力しながら、学習カリキュラムを最短期間で計画・実施します。

·       日本の独自の状況に合ったテキストなどの学習コンテンツを作成し、デジタルソリューション を最大限に活用しつつ、CoE（Center of the Excellence）チームとも協業します。

●    テキストの内容についてポイントを整理して講義します。

●  マーケティングチームと協力して、『プロダクトキャンプ』などを含むアウトプットトレーニングを計画・実施します。

●  トレーニングスケジュールを管理し、すべての計画された学習カリキュラムが承認日までに完了するようします。

l   社内インプット/アウトプットトレーニングの計画と実施

●  TASの知識とスキルを最速で向上させるための最良の学習方法を常に検討し、内部および外部の視点を含みながらステータス分析を行い、デジタルソリューションを最大限に活用しながら創意工夫をもって取り組みます。

●  TASが直面している現在の問題に対する解決策となる社内インプット/アウトプットトレーニングを計画し実施します。

●  学習内容が医療、規制、法的規則やガイドライン、著作権法、ビジネス手順に沿っていることを確認して実施します。

●    社規や業界規則に従って、学習資料や文書を適切に管理します。

l   カスタマーエンゲージメントモデル(CEM)導入 /活用促進計画と実施

●  CEMを社内インプット/アウトプットトレーニングに組み入れ、TASの営業スキルや顧客エンゲージメントを強化します。

●    データ分析によるステータスチェック、FLMからの聞き取り、フィールドライド等で課題や成長機会を特定し、研修を作成します。

l   キャリアTASおよび新卒者向けのプロダクトトレーニング

●    迅速に営業活動が可能になるために製品研修を計画し、実施します。

●    学習内容やトレーニングプランを常に更新します。

l   マトリックス　エンゲージメント

●  マーケティングリード、プロダクトマネージャー、メディカルリードなどの主要なステークホルダーと積極的に関わり、ブランド戦略、メッセージング、製品知識を理解し、それらを社内インプット・アウトプットトレーニングに反映させます。

●    RSD、FLM、RML、TASと継続的に連携し、研修効果を評価し、CEM評価基準に基づきTASの開発ニーズを特定します。

●  必要に応じてマトリックスパートナーやベンダーと連携し、学習コンテンツの作成と提供をコーディネートします。

●  WWCL/APACのメンバーとベストプラクティスを共有し、グローバルとの効果統一性の向上に貢献します。

Qualifications & Experience

l   4年制の学士号(BA/BS)が必要です

l   医療営業/MSL/HCPのいずれかで製薬またはバイオテクノロジーの経験を5+年以上

l   プロジェクトマネジメントの経験が望ましい

Key Competencies

l   High level of Integrity

●    患者、顧客、同僚のために行うすべての活動において、倫理、誠実さ、品質のインテグリティを持ちます。

l   High level of Scientific Agility

●    BMS製品に関する治療分野に関する強い知識が求められます。

l   High level of Selling Skills/Customer Engagement

●    顧客のニーズやCSに応じてアプローチを変えながら、効果的に顧客と関わり、影響を与え、パートナーシップを築く能力。

●    すべての活動においてCEM評価基準を活用し、グッドプラクティスや課題の特定に活用します。

l   Project planning and management ability

●  プロジェクトを成功裏に完了させるための計画、組織、監督を効果的に行うスキルと能力、優れたコミュニケーション能力、高度な交渉能力、組織力および対人スキルが含まれます。

l   Presentation Skill

●    データを明確かつ簡潔に伝える能力。

l   Teamwork/Enterprise Mindset

●    複数のマトリックスチームと効果的に連携し、ビジネス目標達成するために、協働、共有目標、集団の成功を優先する能力。

l   Analytical Mindset

●    状況分析を通じて現在および将来の課題を特定し対処する戦略的かつ論理的思考能力。

l   Situational Leadership

状況や個々のニーズ・状況に応じてアプローチを変えながら、適切なリーダーシップを発揮する能力。

l   Microsoft Office

●    補助なしで活用できる。

l   English

●    簡単なビジネス英語の状況を理解し、コミュニケーションができます。仕事に関する基本的なやり取りや話題を扱えます。

If you come across a role that intrigues you but doesn’t perfectly line up with your resume, we encourage you to apply anyway. You could be one step away from work that will transform your life and career.

Uniquely Interesting Work, Life-changing Careers
With a single vision as inspiring as “Transforming patients’ lives through science™ ”, every BMS employee plays an integral role in work that goes far beyond ordinary. Each of us is empowered to apply our individual talents and unique perspectives in a supportive culture, promoting global participation in clinical trials, while our shared values of passion, innovation, urgency, accountability, inclusion and integrity bring out the highest potential of each of our colleagues.

On-site Protocol

BMS has an occupancy structure that determines where an employee is required to conduct their work. This structure includes site-essential, site-by-design, field-based and remote-by-design jobs. The occupancy type that you are assigned is determined by the nature and responsibilities of your role:

Site-essential roles require 100% of shifts onsite at your assigned facility. Site-by-design roles may be eligible for a hybrid work model with at least 50% onsite at your assigned facility. For these roles, onsite presence is considered an essential job function and is critical to collaboration, innovation, productivity, and a positive Company culture. For field-based and remote-by-design roles the ability to physically travel to visit customers, patients or business partners and to attend meetings on behalf of BMS as directed is an essential job function.

Supporting People with Disabilities

BMS is dedicated to ensuring that people with disabilities can excel through a transparent recruitment process, reasonable workplace accommodations/adjustments and ongoing support in their roles. Applicants can request a reasonable workplace accommodation/adjustment prior to accepting a job offer. If you require reasonable accommodations/adjustments in completing this application, or in any part of the recruitment process, direct your inquiries to adastaffingsupport@bms.com. Visit careers.bms.com/eeo-accessibility to access our complete Equal Employment Opportunity statement.

Candidate Rights

BMS will consider for employment qualified applicants with arrest and conviction records, pursuant to applicable laws in your area.

If you live in or expect to work from Los Angeles County if hired for this position, please visit this page for important additional information: https://careers.bms.com/california-residents/

Data Protection

We will never request payments, financial information, or social security numbers during our application or recruitment process. Learn more about protecting yourself at https://careers.bms.com/fraud-protection.

Any data processed in connection with role applications will be treated in accordance with applicable data privacy policies and regulations.

If you believe that the job posting is missing information required by local law or incorrect in any way, please contact BMS at TAEnablement@bms.com. Please provide the Job Title and Requisition number so we can review. Communications related to your application should not be sent to this email and you will not receive a response. Inquiries related to the status of your application should be directed to Chat with Ripley.

Working with Us
Challenging. Meaningful. Life-changing. Those aren’t words that are usually associated with a job. But working at Bristol Myers Squibb is anything but usual. Here, uniquely interesting work happens every day, in every department. From optimizing a production line to the latest breakthroughs in cell therapy, this is work that transforms the lives of patients, and the careers of those who do it. You’ll get the chance to grow and thrive through opportunities uncommon in scale and scope, alongside high-achieving teams. Take your career farther than you thought possible.

Bristol Myers Squibb recognizes the importance of balance and flexibility in our work environment. We offer a wide variety of competitive benefits, services and programs that provide our employees with the resources to pursue their goals, both at work and in their personal lives. Read more: careers.bms.com/working-with-us.

Position Summary:

The Senior Manager, Quality Systems - Change Control and Quality Risk Management (QRM) Process Owner is responsible for ownership and oversight of assigned quality systems per established local and global standards. This local process owner is accountable for the overall compliance and performance of the Change Control and QRM processes as they apply to the site level, including periodic assessments of process performance and continuous improvement opportunities. 

Responsibilities:

• Own and maintain the Devens Cell Therapy site Change Control systems, including the ownership and facilitation of site Change Control Review Board.
• Establish and drive Change Control governance maturity plans to improve site performance through data-based analysis and integration of management review through site Quality Council.
• Supports the administration and maintenance of the site change control system, assuring consistency with establishing standards for local and global change control systems, as well as applicable health authority regulations.
• Liaise with Technical Review Board, IT change management, and QA Technical Services teams to drive technical change management solutions.
• Lead complex problem solving to deliver compliance focused solutions through stakeholder management with local and global teams. Build & maintain strong relationships with partner functions.
• Site subject matter expert on relevant quality systems and ownership of site SOPs, Work Instructions, Training documents, and business process tools.
• Own and maintain the Devens Cell Therapy site QRM systems, including maintenance of the site Quality Risk Register.
• Establish and drive QRM governance maturity plans to improve site performance through data-based analysis and integration of management review through site Quality Council.
• Function as site Risk Champion and collaborate with stakeholders to develop appropriate actions to resolve quality system issues and drive risk reduction initiatives.  Facilitate risk assessment activities as required.
• Promote the development of a risk-aware culture at BMS and ensure alignment of these efforts with broader Quality initiatives.
• Support front room External Inspection activities as site SME on relevant Quality System elements.

Qualifications:

Specific Knowledge, Skills, Abilities: 

• Strong working knowledge of Tech Transfer, Computer System Validation, and Commissioning and Qualification processes
• Strong knowledge and proven experience in applying risk management tools and methods (e.g., FMEA, PHA, HAACP, Risk Ranking and Filtering) 
• Ability to research, understand, interpret and apply internal policies and regulatory guidelines
• Proficient computer skills, with knowledge of digital tools such as MS Office, and ability to learn and work with new software applications
• Advanced ability to interpret data & results, understand complex problems with multiple variables and critically assess and provide feedback on impact assessments and proposed actions 
• Ability to critically review reports, interpret results, and assess and challenge technical conclusions consistent with Quality Risk Management principles
• Excellent verbal and technical writing skills with advanced ability to prepare written communications and present complex technical data to management with clarity and accuracy
• Ability to work in a fast-paced team environment and lead team and cross-functional stakeholders through changing priorities.
• Ability to think strategically, meet deadlines and prioritize work
• Ability to independently work across and influence cross-functional groups and network teams to ensure requirements are met
• Ability to motivate and foster a positive team environment 
• Confident in making decisions, able to anticipate Quality issues and proactively solve problems
• Curious, with an ability to think critically to create innovative solutions

Education/Experience/ Licenses/Certifications:

• Bachelor's degree in STEM.
• 8+ years of experience in a regulated industry, preferably with 4+ years of quality system experience including demonstrated experience with Change Control and Risk Management. Experience in FDA/EMA regulations in biopharmaceuticals or cell therapy manufacturing is preferred. 
• Demonstrated proficiency with electronic system and database

GPS_2025 BMSCART

If you come across a role that intrigues you but doesn’t perfectly line up with your resume, we encourage you to apply anyway. You could be one step away from work that will transform your life and career.

The starting compensation range(s) for this role are listed above for a full-time employee (FTE) basis. Additional incentive cash and stock opportunities (based on eligibility) may be available. The starting pay rate takes into account characteristics of the job, such as required skills, where the job is performed, the employee’s work schedule, job-related knowledge, and experience. Final, individual compensation will be decided based on demonstrated experience. 

Eligibility for specific benefits listed on our careers site may vary based on the job and location. For more on benefits, please visit https://careers.bms.com/life-at-bms/.
 

Benefit offerings are subject to the terms and conditions of the applicable plans in effect at the time and may require enrollment. Our benefits include:

• Health Coverage: Medical, pharmacy, dental, and vision care.

• Wellbeing Support: Programs such as BMS Well-Being Account, BMS Living Life Better, and Employee Assistance Programs (EAP).

• Financial Well-being and Protection: 401(k) plan, short- and long-term disability, life insurance, accident insurance, supplemental health insurance, business travel protection, personal liability protection, identity theft benefit, legal support, and survivor support.

​Work-life benefits include:

Paid Time Off

• US Exempt Employees: flexible time off (unlimited, with manager approval, 11 paid national holidays (not applicable to employees in Phoenix, AZ, Puerto Rico or Rayzebio employees)

• Phoenix, AZ, Puerto Rico and Rayzebio Exempt, Non-Exempt, Hourly Employees: 160 hours annual paid vacation for new hires with manager approval, 11 national holidays, and 3 optional holidays

Based on eligibility*, additional time off for employees may include unlimited paid sick time, up to 2 paid volunteer days per year, summer hours flexibility, leaves of absence for medical, personal, parental, caregiver, bereavement, and military needs and an annual Global Shutdown between Christmas and New Years Day.

All global employees full and part-time who are actively employed at and paid directly by BMS at the end of the calendar year are eligible to take advantage of the Global Shutdown.

*Eligibility Disclosure: The summer hours program is for United States (U.S.) office-based employees due to the unique nature of their work. Summer hours are generally not available for field sales and manufacturing operations and may also be limited for the capability centers. Employees in remote-by-design or lab-based roles may be eligible for summer hours, depending on the nature of their work, and should discuss eligibility with their manager. Employees covered under a collective bargaining agreement should consult that document to determine if they are eligible. Contractors, leased workers and other service providers are not eligible to participate in the program.

Uniquely Interesting Work, Life-changing Careers
With a single vision as inspiring as “Transforming patients’ lives through science™ ”, every BMS employee plays an integral role in work that goes far beyond ordinary. Each of us is empowered to apply our individual talents and unique perspectives in a supportive culture, promoting global participation in clinical trials, while our shared values of passion, innovation, urgency, accountability, inclusion and integrity bring out the highest potential of each of our colleagues.

On-site Protocol

BMS has an occupancy structure that determines where an employee is required to conduct their work. This structure includes site-essential, site-by-design, field-based and remote-by-design jobs. The occupancy type that you are assigned is determined by the nature and responsibilities of your role:

Site-essential roles require 100% of shifts onsite at your assigned facility. Site-by-design roles may be eligible for a hybrid work model with at least 50% onsite at your assigned facility. For these roles, onsite presence is considered an essential job function and is critical to collaboration, innovation, productivity, and a positive Company culture. For field-based and remote-by-design roles the ability to physically travel to visit customers, patients or business partners and to attend meetings on behalf of BMS as directed is an essential job function.

Supporting People with Disabilities

BMS is dedicated to ensuring that people with disabilities can excel through a transparent recruitment process, reasonable workplace accommodations/adjustments and ongoing support in their roles. Applicants can request a reasonable workplace accommodation/adjustment prior to accepting a job offer. If you require reasonable accommodations/adjustments in completing this application, or in any part of the recruitment process, direct your inquiries to adastaffingsupport@bms.com. Visit careers.bms.com/eeo-accessibility to access our complete Equal Employment Opportunity statement.

Candidate Rights

BMS will consider for employment qualified applicants with arrest and conviction records, pursuant to applicable laws in your area.

If you live in or expect to work from Los Angeles County if hired for this position, please visit this page for important additional information: https://careers.bms.com/california-residents/

Data Protection

We will never request payments, financial information, or social security numbers during our application or recruitment process. Learn more about protecting yourself at https://careers.bms.com/fraud-protection.

Any data processed in connection with role applications will be treated in accordance with applicable data privacy policies and regulations.

If you believe that the job posting is missing information required by local law or incorrect in any way, please contact BMS at TAEnablement@bms.com. Please provide the Job Title and Requisition number so we can review. Communications related to your application should not be sent to this email and you will not receive a response. Inquiries related to the status of your application should be directed to Chat with Ripley.

Working with Us
Challenging. Meaningful. Life-changing. Those aren’t words that are usually associated with a job. But working at Bristol Myers Squibb is anything but usual. Here, uniquely interesting work happens every day, in every department. From optimizing a production line to the latest breakthroughs in cell therapy, this is work that transforms the lives of patients, and the careers of those who do it. You’ll get the chance to grow and thrive through opportunities uncommon in scale and scope, alongside high-achieving teams. Take your career farther than you thought possible.

Bristol Myers Squibb recognizes the importance of balance and flexibility in our work environment. We offer a wide variety of competitive benefits, services and programs that provide our employees with the resources to pursue their goals, both at work and in their personal lives. Read more: careers.bms.com/working-with-us.

At Bristol Myers Squibb we are reimagining the future of cell therapy. With our bold ambition, backed by a best-in-the-industry team and long-term commitment, we are leading the way to unlock the full promise of cell therapy as we strive to put more patients on the path to a cure. If you are ready to challenge yourself, accelerate your career, and give new hope to patients, there’s no better place than here at BMS with our Cell Therapy team.

The purpose of the Manufacturing Manger role is to manage and provide oversight of a Work Centered Team (WCT) whose primary responsibility is the execution of Cell Therapy manufacturing processes. The Manufacturing Manager is responsible to ensure their WCT members maintain a culture of safety, compliance, innovation, and Continuous Improvement within the Manufacturing Operations function. This position reports to Senior Manager, Manufacturing.

Shift Available:

• Sunday - Wednesday (with every other Wednesday off), Onsite Night Shift, 5 p.m. - 5:30 a.m.

Responsibilities:

Values:

• Leads by example and drives their team to adhere to the BMS values of Inclusion, Accountability, Innovation, Urgency and Passion

GMP:

• Is accountable to ensure their WCT members execute the manufacturing of Cell Therapy products according to Current Good Manufacturing Practices (cGMP’s) following the current, approved Standard Operating Procedures (SOPs) and Work Instructions (WIs).

Safety:

• Takes personal responsibility to work safely and to ensure their WCT members do the same.

• Performs regular safety Gemba walks, knows the hazards associated with their work and demonstrates safe behavior.

• Operates and maintains equipment to prevent injuries or incidents. Documentation

• Is accountable for the Production Records produced by their WCT members.

• Performs batch record reviews (BRR) or Electronic Batch Record review by exception.

• Ensures that all documentation produced by their WCT members follows the ALCOA+ principles.

• Ensures the documentation produced by their WCT members is right first time and all records and logbooks are complete and accurate.

• Resolve documentation errors and corrections as needed to enforce manufacturing turnaround-times. Process Expertise

• Is required to perform Cell Therapy manufacturing to maintain hands on expert knowledge of each Unit Operation, demonstrate what good execution looks like to new WCT members and when necessary, back fills for absent team members or makes up the execution resource requirements to meet the production schedule.

• Further develops technical expertise of CAR T Manufacturing requirements. Resource Management

• Is responsible to provide the Production Scheduling team with information (daily, weekly monthly) on the availability of their WCT production resources and tracks/maintain records of all team members actual availability vs planned or unplanned absence due to holidays, sickness or other reasons.

• Is responsible to hire personnel that meet job description criteria and BMS values that meet budgetary and fiscal requirements.

Priorities:

• Sets their WCTs priorities and adjusts as necessary to track the site and or functional priorities, establishes the WCT goals and is responsible to monitor, measure and assess the performance/completion of the WCT manufacturing activities and goals.

• Reports out performance metrics and goal progress daily, weekly, monthly in functional and site Tier meetings and the site metric control plan.

Training:

• Ensures that their WCTs have the appropriate level of training necessary for CAR-T GMP manufacturing in a multi-product commercial facility.

• Accountable to maintain their own and WCTs training compliance at the required 100% ontime completion rate.

• Ensures that their WCT members are proficient and qualified to perform the manufacturing tasks before doing so.

• Monitors team training due dates and maintains the trained status of their WCT members by ensuring appropriate time is allocated to training activities.

• Immediately disqualifies personnel from GMP tasks if observed to not comply with SOPs, Work Instructions, or batch records, including safety trainings.

Team Building and Development:

• Is responsible to build high performing WCTs comprising of, Operators, Team Leads and Supervisors.

• Recruits exceptional people, conducts interviews, reviews candidates’ suitability, and provides meaningful feedback to Talent Acquisition and HR partners during the recruitment process.

• Is responsible for creating and maintaining Workday profiles for all new hired staff.

• Is responsible for administering the annual performance review process, differentiating performance between team members.

• Gives recognition when deserved and guidance to improve poor performance or behavior not aligned with the BMS values.

• Conducts regular 1:1 meeting with each WCT member to mentor, develop and motivate them.

• Cascades relevant company information and takes time to help team members with their professional development including seeking out potential career development opportunities.

• Creates a culture of learning via discussion of deviations, safety incidents, and provides meaningful, timely, and accurate coaching during processing.

• Develops cross-functional relationships with Quality Shop Floor, Warehouse, Supply Chain and Manufacturing Science & Technology to sustain and maintain compliant manufacturing processes.

Deviations:

• Works proactively to reduce the number of deviations occurring within the WCTs and is accountable to drive continuous improvement to prevent repeat deviations.

• Prepares No Impact deviation records and ensures they are a clear and concise representation of the event and that all entries comply with ALCOA+ documentation principles.

• Provides Area Management Approval for deviations within their WCT as needed.

• Reports out deviation progress, maintains their deviation metrics, Pareto’s out worst or repeat causes of deviations and closes out all deviations on time.

• Provides reinforcement discussion or coaching as needed to build WCT expertise.

CAPAs, Change Controls & Projects:

• Participates in CAPAs, Change Controls and Projects from time to time as required by the business and directed by senior management.

Budgets:

• Effectively controls expenses within their influence (OT, Supplies, T&E).

Meetings:

• Is responsible to facilitate and lead weekly Tier meetings with their WCT using the site standard Tier meeting tools.

• Is responsible for facilitating and leading weekly Performance Review meetings with their WCT using the site standard Performance review meeting tools and cascading KPIs/Metrics.

• Is responsible for participating in the monthly Manufacturing Performance Review meetings (facilitated by the Manufacturing Senior Managers).

• Is responsible for participating in the Daily Production Scheduling meeting to provide a summary of their WCTs training status and resource availability/constraints to be able to execute the proposed production plan in the day ahead.

• Attends the daily cross-functional manufacturing meeting providing summary of previous day activities, successes, or communicating equipment outages or processing delays.

Behaviors:

• Maintain balanced and unbiased functional relationships, championing a culture of exceptional teamwork and communication across the organization.

• Identifying and where possible mitigating risks in manufacturing operations that could negatively impact delivery of safe and effective therapies to patients.

• Develop their team through scheduled coaching sessions.

• Instill proper problem identification behaviors.

• Acknowledge ideas and/or issues with feedback on path forward (either yes, we will investigate that or no, not now... maybe later)

• Coordinate across the value stream to align with appropriate goals and objectives.

• Ability to break down larger goals to goals that can be influenced within their 4 walls.

• Escalate issues at the appropriate level of urgency.

• Participate, lead, or coach Go & See (Gemba) activities in their areas for current state understanding, process confirmation, waste reduction, increased flow, continuous improvement idea generation, coaching, or employee engagement.

• Lead, coach or participate in Improvement & Coaching Kata at Tier Board Meetings, at the department’s work area, or with individual team members to creatively experiment and deliver practical improvements to gaps to target.

• Support their team by removing bottlenecks to problem-solving efforts and/or escalating problems or communicating resolutions through Tiered Management process.

• Communicate expectations for the usage of Improvement/Coaching Kata, Go & See

• Engaged and aligned in communicating and driving performance, issues, accountability and solving problems using the designed tiered management processes. 

• Recognize team and individuals for their efforts to continuously improve their processes and gaps to target conditions or to model ideal behaviors.

• Create and continuously improve their Leader Standard Work for daily, weekly, quarterly, yearly critical tasks, run the business & improve the business activities.

• Practice Hansei to reassess, realign, refocus teams to disconnect with desired behaviors (Accountability, Root Cause Problem Solving, Continuous Improvement, Cross Functional Collaboration, Leadership Support)

• Take personal responsibility to work safely and ensure colleagues do the same.

• Be the champion for continuous improvement.

• Be purposefully present in the work area.

• Develop a deep ownership and understanding of one’s work area.

• Establish performance measures and targets to drive improvements.

• Participate in reviews of performance, generate improvement ideas, and take action.

• Use visual management so no problem is hidden.

• Build a culture of finding root causes and take action to prevent them from recurring.

• Know the value stream for the product/service you are providing to your customers.

• Use actual results to identify waste, reduce variation and improve productivity.

Knowledge & Skills:

• Extensive knowledge of EHS and cGMPs and the know–how to work and manage within a regulated environment.

• Demonstrates aptitude for biotechnology principles and manufacturing systems.

• Demonstrated proficiency in selection of team and effectively managing personnel issues.

• Adaptable to a fast paced, complex, and ever-changing business environment.

• Knowledge of lean manufacturing principles required.

• Excellent communication skills (EN)

Minimum Requirements:

• Bachelor’s degree in related field is preferred. An equivalent combination of education and work experience will be considered.

• 5+ years of GMP manufacturing experience.

• Minimum of 2 years leadership experience including management of direct reports required.

Preferred Requirements:

• Advanced degree preferred.

Working Condition:

• Intermittent walking and sitting to perform job functions; however, ability to sit or stand for extended periods of time may be necessary.

• Must be comfortable working with contained human blood components.

• Physical dexterity to use computers and documentation.

• Sufficient vision and hearing capability to work in job environment.

• Ability to lift 25 pounds.

• Must have the ability to work around laboratories and controlled, enclosed, restricted areas.

• Cleanroom garments and personal protective equipment will be required in designated areas which cover head, parts of the face, core body, and legs/feet.

• Makeup, gum, nail polish, or other potential microbial sources are prohibited in restricted areas.

• Flexibility to don clean room garments and personal protective equipment (PPE).

• Clean room environment is an enclosed, restricted space, with assigned pressure and temperature conditions.

• Reagents, chemicals, and exposure to sanitization agents are expected.

• Routine exposure to human blood components. Exposure to strong magnets is likely.

• Designated areas may prohibit food, any outside materials such as cell phones, tablets, at a minimum.

• This job description is intended to describe the general nature and level of work being performed by the person assigned to this position.

• The primary duties and responsibilities are intended to describe those functions that are essential to the performance of this job.

• This job description does not state or imply that the above are the only duties and responsibilities assigned to this position.

• There are other duties and responsibilities that are considered incidental or secondary to the overall purpose of this job.

• Employees holding this position will be required to perform any other job-related duties as requested by management.

BMSCART, #LI-Onsite

If you come across a role that intrigues you but doesn’t perfectly line up with your resume, we encourage you to apply anyway. You could be one step away from work that will transform your life and career.

The starting compensation range(s) for this role are listed above for a full-time employee (FTE) basis. Additional incentive cash and stock opportunities (based on eligibility) may be available. The starting pay rate takes into account characteristics of the job, such as required skills, where the job is performed, the employee’s work schedule, job-related knowledge, and experience. Final, individual compensation will be decided based on demonstrated experience. 

Eligibility for specific benefits listed on our careers site may vary based on the job and location. For more on benefits, please visit https://careers.bms.com/life-at-bms/.
 

Benefit offerings are subject to the terms and conditions of the applicable plans in effect at the time and may require enrollment. Our benefits include:

• Health Coverage: Medical, pharmacy, dental, and vision care.

• Wellbeing Support: Programs such as BMS Well-Being Account, BMS Living Life Better, and Employee Assistance Programs (EAP).

• Financial Well-being and Protection: 401(k) plan, short- and long-term disability, life insurance, accident insurance, supplemental health insurance, business travel protection, personal liability protection, identity theft benefit, legal support, and survivor support.

​Work-life benefits include:

Paid Time Off

• US Exempt Employees: flexible time off (unlimited, with manager approval, 11 paid national holidays (not applicable to employees in Phoenix, AZ, Puerto Rico or Rayzebio employees)

• Phoenix, AZ, Puerto Rico and Rayzebio Exempt, Non-Exempt, Hourly Employees: 160 hours annual paid vacation for new hires with manager approval, 11 national holidays, and 3 optional holidays

Based on eligibility*, additional time off for employees may include unlimited paid sick time, up to 2 paid volunteer days per year, summer hours flexibility, leaves of absence for medical, personal, parental, caregiver, bereavement, and military needs and an annual Global Shutdown between Christmas and New Years Day.

All global employees full and part-time who are actively employed at and paid directly by BMS at the end of the calendar year are eligible to take advantage of the Global Shutdown.

*Eligibility Disclosure: The summer hours program is for United States (U.S.) office-based employees due to the unique nature of their work. Summer hours are generally not available for field sales and manufacturing operations and may also be limited for the capability centers. Employees in remote-by-design or lab-based roles may be eligible for summer hours, depending on the nature of their work, and should discuss eligibility with their manager. Employees covered under a collective bargaining agreement should consult that document to determine if they are eligible. Contractors, leased workers and other service providers are not eligible to participate in the program.

Uniquely Interesting Work, Life-changing Careers
With a single vision as inspiring as “Transforming patients’ lives through science™ ”, every BMS employee plays an integral role in work that goes far beyond ordinary. Each of us is empowered to apply our individual talents and unique perspectives in a supportive culture, promoting global participation in clinical trials, while our shared values of passion, innovation, urgency, accountability, inclusion and integrity bring out the highest potential of each of our colleagues.

On-site Protocol

BMS has an occupancy structure that determines where an employee is required to conduct their work. This structure includes site-essential, site-by-design, field-based and remote-by-design jobs. The occupancy type that you are assigned is determined by the nature and responsibilities of your role:

Site-essential roles require 100% of shifts onsite at your assigned facility. Site-by-design roles may be eligible for a hybrid work model with at least 50% onsite at your assigned facility. For these roles, onsite presence is considered an essential job function and is critical to collaboration, innovation, productivity, and a positive Company culture. For field-based and remote-by-design roles the ability to physically travel to visit customers, patients or business partners and to attend meetings on behalf of BMS as directed is an essential job function.

Supporting People with Disabilities

BMS is dedicated to ensuring that people with disabilities can excel through a transparent recruitment process, reasonable workplace accommodations/adjustments and ongoing support in their roles. Applicants can request a reasonable workplace accommodation/adjustment prior to accepting a job offer. If you require reasonable accommodations/adjustments in completing this application, or in any part of the recruitment process, direct your inquiries to adastaffingsupport@bms.com. Visit careers.bms.com/eeo-accessibility to access our complete Equal Employment Opportunity statement.

Candidate Rights

BMS will consider for employment qualified applicants with arrest and conviction records, pursuant to applicable laws in your area.

If you live in or expect to work from Los Angeles County if hired for this position, please visit this page for important additional information: https://careers.bms.com/california-residents/

Data Protection

We will never request payments, financial information, or social security numbers during our application or recruitment process. Learn more about protecting yourself at https://careers.bms.com/fraud-protection.

Any data processed in connection with role applications will be treated in accordance with applicable data privacy policies and regulations.

If you believe that the job posting is missing information required by local law or incorrect in any way, please contact BMS at TAEnablement@bms.com. Please provide the Job Title and Requisition number so we can review. Communications related to your application should not be sent to this email and you will not receive a response. Inquiries related to the status of your application should be directed to Chat with Ripley.