Job Search Results

Working with Us
Challenging. Meaningful. Life-changing. Those aren’t words that are usually associated with a job. But working at Bristol Myers Squibb is anything but usual. Here, uniquely interesting work happens every day, in every department. From optimizing a production line to the latest breakthroughs in cell therapy, this is work that transforms the lives of patients, and the careers of those who do it. You’ll get the chance to grow and thrive through opportunities uncommon in scale and scope, alongside high-achieving teams. Take your career farther than you thought possible.

Bristol Myers Squibb recognizes the importance of balance and flexibility in our work environment. We offer a wide variety of competitive benefits, services and programs that provide our employees with the resources to pursue their goals, both at work and in their personal lives. Read more: careers.bms.com/working-with-us.

Position Summary:

This role will report to the VP, Global Logistics Solutions (GLS) and is responsible for leading the GLS organization in the North America (NA) region, managing end-to-end logistics operations across multiple locations (including the PAF program in the US that reaches directly a significant amount of patients BMS supplies directly). This role has full accountability for In-Market 3PL management, regional supply points, and overflow warehousing, as well as clinical and cell therapy logistics. The Regional Lead will ensure seamless coordination with enterprise functions—including Order-to-Cash (O2C), Commercial, RCO, Cell Therapy, Customs & Trade, and GLS Global Services—to deliver efficient, compliant, and patient-focused supply chain solutions. Key responsibilities include overseeing final-mile delivery to patients and clinical sites for all modalities, driving operational excellence, and fostering collaboration across the network.

Key Responsibilities:

• Act as the single point of contact to Market General Managers, commercial organizations and research and development leaders for ongoing and ad-hoc distribution topics with RCO, Pharma/Bio and Therapy internal stakeholders. Key market representation for Global Supply Chain.
• Coach and develop a team of high-performing employees, including maintaining appropriate training for their GDP activities and corporate requirements.
• For Cell Therapy and Clinical transactions, support the “follow-the-sun” principle in charge of shipments in NA even if shipments have not been originated or have customers in the region; supporting the other regional operations as appropriate and following physical flow of the transactions in the NA time zone.
• Drive end-to-end Supply Chain optimization and agility and ensure continuity of supply of products to BMS Markets & Customers under the scope of responsibility, for all modalities (Clinical, Cell Therapy and Bio/Pharma).
• Invest in creating and developing strong relationships with BMS markets and key stakeholders to ensure a customer focused orientation and alignment, for all modalities (Clinical, Cell Therapy and Bio/Pharma).
• Oversee warehouse and transportation management, including 3PL relationship and monitoring, cost control, issue resolution, for all modalities (Clinical, Cell Therapy and Bio/Pharma).
• Coordinate stakeholders for supply from supply points to market DCs, CMOs and internal sites, including support to overflow warehouses in support to our manufacturing network.
• Own distribution and effectiveness of US PAF (Patient Assistance Foundation) GMP & GDP & Internal/External Controls
• Coordinate stakeholders for supply from DC to customer, oversee potential reverse logistics and complaint resolution.
• Provide input to Procurement to support RFP, contract renewals, negotiations with 3PL vendors.
• Ensure GMP & GDP & Internal/External Controls
• Develop, execute and maintain Business Continuity Plans for all regional operations
• Be a designee for Vice President, Global Logistics Solutions to make decisions on behalf of VP, approve documents on behalf of the VP, and represent the VP as an appointee in meetings, forums, and projects as agreed
• Travel Requirements: As required ~ 30% of role.

Qualifications & Experience:

• Bachelor’s degree in Pharmacy, Life Sciences, Supply Chain, Business, or related field; advanced degree (MBA, MS) preferred
• 15 years of experience in Market Supply Operations in the biotech/pharma industry, clinical logistics, cell therapy logistics and/or comparable.
• Ability to communicate with impact and influence at the executive level, including General Managers, while demonstrating broad business acumen and strategic insight
• Proven ability to resolve complex conflicts and make sound, informed decisions under time-sensitive conditions.
• Demonstrated experience in leading teams and managing cross-functional stakeholders, including logistics operations, supplier management, and high-impact negotiations.
• Strong business acumen with exposure to customer relationship management and a focus on driving value and operational excellence.
• Digital dexterity identifying and implementing a number of different system solutions, deploying ML/AI and having managed transformations that included leveraging technology and data improvements
• Demonstrated characteristics of our BMS Values

If you come across a role that intrigues you but doesn’t perfectly line up with your resume, we encourage you to apply anyway. You could be one step away from work that will transform your life and career.

The starting compensation range(s) for this role are listed above for a full-time employee (FTE) basis. Additional incentive cash and stock opportunities (based on eligibility) may be available. The starting pay rate takes into account characteristics of the job, such as required skills, where the job is performed, the employee’s work schedule, job-related knowledge, and experience. Final, individual compensation will be decided based on demonstrated experience. 

Eligibility for specific benefits listed on our careers site may vary based on the job and location. For more on benefits, please visit https://careers.bms.com/life-at-bms/.
 

Benefit offerings are subject to the terms and conditions of the applicable plans in effect at the time and may require enrollment. Our benefits include:

• Health Coverage: Medical, pharmacy, dental, and vision care.

• Wellbeing Support: Programs such as BMS Well-Being Account, BMS Living Life Better, and Employee Assistance Programs (EAP).

• Financial Well-being and Protection: 401(k) plan, short- and long-term disability, life insurance, accident insurance, supplemental health insurance, business travel protection, personal liability protection, identity theft benefit, legal support, and survivor support.

​Work-life benefits include:

Paid Time Off

• US Exempt Employees: flexible time off (unlimited, with manager approval, 11 paid national holidays (not applicable to employees in Phoenix, AZ, Puerto Rico or Rayzebio employees)

• Phoenix, AZ, Puerto Rico and Rayzebio Exempt, Non-Exempt, Hourly Employees: 160 hours annual paid vacation for new hires with manager approval, 11 national holidays, and 3 optional holidays

Based on eligibility*, additional time off for employees may include unlimited paid sick time, up to 2 paid volunteer days per year, summer hours flexibility, leaves of absence for medical, personal, parental, caregiver, bereavement, and military needs and an annual Global Shutdown between Christmas and New Years Day.

All global employees full and part-time who are actively employed at and paid directly by BMS at the end of the calendar year are eligible to take advantage of the Global Shutdown. 

*Eligibility Disclosure: The summer hours program is for United States (U.S.) office-based employees due to the unique nature of their work. Summer hours are generally not available for field sales and manufacturing operations and may also be limited for the capability centers. Employees in remote-by-design or lab-based roles may be eligible for summer hours, depending on the nature of their work, and should discuss eligibility with their manager. Employees covered under a collective bargaining agreement should consult that document to determine if they are eligible. Contractors, leased workers and other service providers are not eligible to participate in the program.

Uniquely Interesting Work, Life-changing Careers
With a single vision as inspiring as “Transforming patients’ lives through science™ ”, every BMS employee plays an integral role in work that goes far beyond ordinary. Each of us is empowered to apply our individual talents and unique perspectives in a supportive culture, promoting global participation in clinical trials, while our shared values of passion, innovation, urgency, accountability, inclusion and integrity bring out the highest potential of each of our colleagues.

On-site Protocol

BMS has an occupancy structure that determines where an employee is required to conduct their work. This structure includes site-essential, site-by-design, field-based and remote-by-design jobs. The occupancy type that you are assigned is determined by the nature and responsibilities of your role:

Site-essential roles require 100% of shifts onsite at your assigned facility. Site-by-design roles may be eligible for a hybrid work model with at least 50% onsite at your assigned facility. For these roles, onsite presence is considered an essential job function and is critical to collaboration, innovation, productivity, and a positive Company culture. For field-based and remote-by-design roles the ability to physically travel to visit customers, patients or business partners and to attend meetings on behalf of BMS as directed is an essential job function.

Supporting People with Disabilities

BMS is dedicated to ensuring that people with disabilities can excel through a transparent recruitment process, reasonable workplace accommodations/adjustments and ongoing support in their roles. Applicants can request a reasonable workplace accommodation/adjustment prior to accepting a job offer. If you require reasonable accommodations/adjustments in completing this application, or in any part of the recruitment process, direct your inquiries to adastaffingsupport@bms.com. Visit careers.bms.com/eeo-accessibility to access our complete Equal Employment Opportunity statement.

Candidate Rights

BMS will consider for employment qualified applicants with arrest and conviction records, pursuant to applicable laws in your area.

If you live in or expect to work from Los Angeles County if hired for this position, please visit this page for important additional information: https://careers.bms.com/california-residents/

Data Protection

We will never request payments, financial information, or social security numbers during our application or recruitment process. Learn more about protecting yourself at https://careers.bms.com/fraud-protection.

Any data processed in connection with role applications will be treated in accordance with applicable data privacy policies and regulations.

If you believe that the job posting is missing information required by local law or incorrect in any way, please contact BMS at TAEnablement@bms.com. Please provide the Job Title and Requisition number so we can review. Communications related to your application should not be sent to this email and you will not receive a response. Inquiries related to the status of your application should be directed to Chat with Ripley.

Working with Us
Challenging. Meaningful. Life-changing. Those aren’t words that are usually associated with a job. But working at Bristol Myers Squibb is anything but usual. Here, uniquely interesting work happens every day, in every department. From optimizing a production line to the latest breakthroughs in cell therapy, this is work that transforms the lives of patients, and the careers of those who do it. You’ll get the chance to grow and thrive through opportunities uncommon in scale and scope, alongside high-achieving teams. Take your career farther than you thought possible.

Bristol Myers Squibb recognizes the importance of balance and flexibility in our work environment. We offer a wide variety of competitive benefits, services and programs that provide our employees with the resources to pursue their goals, both at work and in their personal lives. Read more: careers.bms.com/working-with-us.

Summary:

The Associate Director is responsible for shaping and executing advanced analytics strategies that optimize patient support services, access strategies, and field resource engagement across multiple brands and disease areas. This role drives the integration of access and engagement analytics into enterprise-wide initiatives, delivering actionable insights for fulfillment performance, PAL/FRM engagement effectiveness, and access strategy reporting.

The Associate Director partners closely with Market Access, PSS teams, Field Operations, and cross-functional stakeholders to champion innovation, establish governance standards, and foster adoption of advanced tools and methodologies. By translating complex data into strategic recommendations, this leader empowers decision-making, improves patient access, and provides input on organizational capabilities for the future.

Responsibilities:

Strategic Leadership

• Lead the vision and execution of advanced analytics capabilities for patient support services (PSS), access strategies, and field resource engagement, ensuring alignment with enterprise strategies and commercial objectives.
• Serve as a thought leader for access and PSS analytics, identifying emerging trends and best practices to continuously improve processes and outcomes.

PSS Program Analytics

• Own the design and execution of analytics strategies for PSS, including fulfillment performance tracking and PAL/FRM engagement effectiveness.
• Develop insights to optimize PSS program design and execution across brands and disease areas.

Access Strategy & Reporting

• Design and implement analytics frameworks for channel mix optimization and plan-level GTN analysis.
• Deliver insights to inform pricing, reimbursement strategies, and payer engagement.

Performance Measurement & Dashboards

• Develop robust dashboards, scorecards, and KPIs to monitor PSS and access program performance.
• Provide actionable insights to senior leadership for strategic planning, resource allocation, and continuous improvement.

Cross-Functional Partnership

• Collaborate with Market Access, PSS, Finance, BI&T, and Commercial Excellence to integrate analytics into broader enterprise strategies.
• Influence decision-making through data-driven recommendations, scenario modeling, and partnership with key stakeholders.

Governance & Compliance

• Establish and maintain governance frameworks for access and PSS analytics processes, ensuring adherence to regulatory standards, data privacy, and internal governance requirements.
• Maintain audit readiness and documentation for compliance purposes.

Innovation & Capability Building

• Drive adoption of advanced analytics tools, predictive modeling, and automation for access and PSS programs.
• Lead change management initiatives and upskill teams on new methodologies, technologies and organizational capabilities.

Qualifications:

• Bachelor’s degree in Business, Analytics, Market Access, or related field; MBA or advanced degree preferred.
• Minimum 5 years in market access, patient support services, or commercial analytics within the pharmaceutical industry.
• Proven track record in PSS program analytics, PAL/FRM engagement measurement, and access strategy reporting.
• Experience managing cross-brand and cross-disease area analytics projects in a matrixed environment.
• Expertise in BI tools (Power BI, Tableau), CRM systems, and advanced analytics platforms.
• Strong understanding of GTN modeling, channel mix optimization, and patient access metrics.
• Strategic thinking and ability to translate insights into actionable strategies.
• Exceptional communication and stakeholder management skills.
• Ability to lead and inspire teams, foster innovation, and drive adoption of new technologies.

Leadership Attributes

• Strategic Collaborator: Trusted advisor to senior executives, bridging insights, strategy, and execution.
• Customer-First Mindset: Champions understanding and serving customers across all engagement touchpoints.
• Enterprise Leader: Balances BU-specific needs with broader enterprise priorities and capabilities.
• Innovative Thinker: Anticipates future trends and applies new tools and technologies to strengthen engagement.
• Empowering Collaborator: Builds high-performing teams and develops future leaders across the organization.

#CASA

If you come across a role that intrigues you but doesn’t perfectly line up with your resume, we encourage you to apply anyway. You could be one step away from work that will transform your life and career.

The starting compensation range(s) for this role are listed above for a full-time employee (FTE) basis. Additional incentive cash and stock opportunities (based on eligibility) may be available. The starting pay rate takes into account characteristics of the job, such as required skills, where the job is performed, the employee’s work schedule, job-related knowledge, and experience. Final, individual compensation will be decided based on demonstrated experience. 

Eligibility for specific benefits listed on our careers site may vary based on the job and location. For more on benefits, please visit https://careers.bms.com/life-at-bms/.
 

Benefit offerings are subject to the terms and conditions of the applicable plans in effect at the time and may require enrollment. Our benefits include:

• Health Coverage: Medical, pharmacy, dental, and vision care.

• Wellbeing Support: Programs such as BMS Well-Being Account, BMS Living Life Better, and Employee Assistance Programs (EAP).

• Financial Well-being and Protection: 401(k) plan, short- and long-term disability, life insurance, accident insurance, supplemental health insurance, business travel protection, personal liability protection, identity theft benefit, legal support, and survivor support.

​Work-life benefits include:

Paid Time Off

• US Exempt Employees: flexible time off (unlimited, with manager approval, 11 paid national holidays (not applicable to employees in Phoenix, AZ, Puerto Rico or Rayzebio employees)

• Phoenix, AZ, Puerto Rico and Rayzebio Exempt, Non-Exempt, Hourly Employees: 160 hours annual paid vacation for new hires with manager approval, 11 national holidays, and 3 optional holidays

Based on eligibility*, additional time off for employees may include unlimited paid sick time, up to 2 paid volunteer days per year, summer hours flexibility, leaves of absence for medical, personal, parental, caregiver, bereavement, and military needs and an annual Global Shutdown between Christmas and New Years Day.

All global employees full and part-time who are actively employed at and paid directly by BMS at the end of the calendar year are eligible to take advantage of the Global Shutdown.

*Eligibility Disclosure: The summer hours program is for United States (U.S.) office-based employees due to the unique nature of their work. Summer hours are generally not available for field sales and manufacturing operations and may also be limited for the capability centers. Employees in remote-by-design or lab-based roles may be eligible for summer hours, depending on the nature of their work, and should discuss eligibility with their manager. Employees covered under a collective bargaining agreement should consult that document to determine if they are eligible. Contractors, leased workers and other service providers are not eligible to participate in the program.

Uniquely Interesting Work, Life-changing Careers
With a single vision as inspiring as “Transforming patients’ lives through science™ ”, every BMS employee plays an integral role in work that goes far beyond ordinary. Each of us is empowered to apply our individual talents and unique perspectives in a supportive culture, promoting global participation in clinical trials, while our shared values of passion, innovation, urgency, accountability, inclusion and integrity bring out the highest potential of each of our colleagues.

On-site Protocol

BMS has an occupancy structure that determines where an employee is required to conduct their work. This structure includes site-essential, site-by-design, field-based and remote-by-design jobs. The occupancy type that you are assigned is determined by the nature and responsibilities of your role:

Site-essential roles require 100% of shifts onsite at your assigned facility. Site-by-design roles may be eligible for a hybrid work model with at least 50% onsite at your assigned facility. For these roles, onsite presence is considered an essential job function and is critical to collaboration, innovation, productivity, and a positive Company culture. For field-based and remote-by-design roles the ability to physically travel to visit customers, patients or business partners and to attend meetings on behalf of BMS as directed is an essential job function.

Supporting People with Disabilities

BMS is dedicated to ensuring that people with disabilities can excel through a transparent recruitment process, reasonable workplace accommodations/adjustments and ongoing support in their roles. Applicants can request a reasonable workplace accommodation/adjustment prior to accepting a job offer. If you require reasonable accommodations/adjustments in completing this application, or in any part of the recruitment process, direct your inquiries to adastaffingsupport@bms.com. Visit careers.bms.com/eeo-accessibility to access our complete Equal Employment Opportunity statement.

Candidate Rights

BMS will consider for employment qualified applicants with arrest and conviction records, pursuant to applicable laws in your area.

If you live in or expect to work from Los Angeles County if hired for this position, please visit this page for important additional information: https://careers.bms.com/california-residents/

Data Protection

We will never request payments, financial information, or social security numbers during our application or recruitment process. Learn more about protecting yourself at https://careers.bms.com/fraud-protection.

Any data processed in connection with role applications will be treated in accordance with applicable data privacy policies and regulations.

If you believe that the job posting is missing information required by local law or incorrect in any way, please contact BMS at TAEnablement@bms.com. Please provide the Job Title and Requisition number so we can review. Communications related to your application should not be sent to this email and you will not receive a response. Inquiries related to the status of your application should be directed to Chat with Ripley.

Working with Us
Challenging. Meaningful. Life-changing. Those aren’t words that are usually associated with a job. But working at Bristol Myers Squibb is anything but usual. Here, uniquely interesting work happens every day, in every department. From optimizing a production line to the latest breakthroughs in cell therapy, this is work that transforms the lives of patients, and the careers of those who do it. You’ll get the chance to grow and thrive through opportunities uncommon in scale and scope, alongside high-achieving teams. Take your career farther than you thought possible.

Bristol Myers Squibb recognizes the importance of balance and flexibility in our work environment. We offer a wide variety of competitive benefits, services and programs that provide our employees with the resources to pursue their goals, both at work and in their personal lives. Read more: careers.bms.com/working-with-us.

The Director, Global Logistics Solutions, Global Management Lead, Clinical Supply reports to the Vice President, Global Logistics Solutions (GLS) and is responsible for leading the strategic development, implementation, and continuous improvement of the global Clinical Supply logistics network. This role partners closely with GLS Regional Leads and Global Services teams, who manage day‑to‑day clinical logistics operations, to ensure end‑to‑end performance, standardization, and scalability across regions.

Serving as the primary liaison and orchestrator with senior stakeholders across Research & Development and Product Development, this position acts as the single point of contact for escalation management, issue resolution, strategic initiative alignment, and onboarding of new Business Development opportunities. This role ensures a resilient, compliant, and patient‑centric clinical logistics network that supports the advancement of the development portfolio globally.

Key Responsibilities:

• Act as single point of contact to all global functions on the Clinical Supply participating in all relevant governance forums and being a deputy for the VP GLS in those forums.
• Lead all coordination efforts in the identification, resolution and implementation lessons learnt related to Clinical Logistics including setting up and leading working groups, tiger teams and projects addressing short- and long-term improvements for the operations, coordinating both the relevant regions, global services and customs and trade stakeholders to achieve optimal solutions for the business.
• Act as the default representative of GLS in any global projects/initiatives that require Logistics and Distribution expertise; gathers and translates business and development requirements into the operations teams to design effective solutions.
• Collect, synthetize and translate the “voice of the customer” from both internal and external sources into the different GLS functions/pillars to achieve a complete E2E design that enhances patient and internal stakeholders’ satisfaction in a cost-effective manner.
• Lead and organize any type of “follow-the-sun” activities for daily operations delegating as appropriate in the regional teams to execute on specific shipments/storage/brokerage activities but acts as central point of coordination and decision making as needed
• Ensure study start readiness and compliance with internal and external regulations related to quality, finance, transportation, and trade
• Ensure harmonized ways of working in logistics, warehousing, and trade space across supply chain nodes, including internal and external manufacturing plants, warehouses, and distribution hubs, in collaboration with stakeholders and internal customers.
• Solve abstract problems across the functional areas of the business. Identifies and evaluates fundamental issues through assessment of intangible and quantitative variables
• Invest in creating and developing strong relationships with BMS global functions (GSC, RCO, GPS and beyond) and key stakeholders (internal and external) to ensure a customer focused orientation and alignment.

This position is a regular designee for Vice President, Global Logistics Solutions - Global Supply Chain in ongoing forums for Cell Therapy and new modalities

• To make decisions on behalf of VP as agreed.
• To approve documents on behalf of the VP as agreed.
• To represent the VP as an appointee in meetings, forums, and projects as necessary

Qualifications & Experience:

• Bachelor’s degree in Pharmacy, Life Sciences, Supply Chain, Business, or related field; advanced degree (MBA, MS) preferred.
• 10 years of experience in Market Supply Operations in Clinical Supply logistics or comparable.
• Ability to communicate with impact and influence at the executive leadership level such as VPs, SVPs, etc., while demonstrating a broad sense of business acumen and strategic insight
• Proven ability to resolve complex conflicts and make sound, informed decisions under time-sensitive conditions.
• Demonstrated experience in leading teams and managing cross-functional stakeholders, including logistics operations, supplier management, and high-impact negotiations.
• Strong business acumen with exposure to customer relationship management and a focus on driving value and operational excellence.  
• Digital dexterity identifying and implementing a number of different system solutions, deploying ML/AI and having managed transformations that included leveraging technology and data improvements
• Travel Requirements: As required ~ 30% of role.
• The qualified candidate demonstrates characteristics of our BMS Behaviors

If you come across a role that intrigues you but doesn’t perfectly line up with your resume, we encourage you to apply anyway. You could be one step away from work that will transform your life and career.

The starting compensation range(s) for this role are listed above for a full-time employee (FTE) basis. Additional incentive cash and stock opportunities (based on eligibility) may be available. The starting pay rate takes into account characteristics of the job, such as required skills, where the job is performed, the employee’s work schedule, job-related knowledge, and experience. Final, individual compensation will be decided based on demonstrated experience. 

Eligibility for specific benefits listed on our careers site may vary based on the job and location. For more on benefits, please visit https://careers.bms.com/life-at-bms/.
 

Benefit offerings are subject to the terms and conditions of the applicable plans in effect at the time and may require enrollment. Our benefits include:

• Health Coverage: Medical, pharmacy, dental, and vision care.

• Wellbeing Support: Programs such as BMS Well-Being Account, BMS Living Life Better, and Employee Assistance Programs (EAP).

• Financial Well-being and Protection: 401(k) plan, short- and long-term disability, life insurance, accident insurance, supplemental health insurance, business travel protection, personal liability protection, identity theft benefit, legal support, and survivor support.

​Work-life benefits include:

Paid Time Off

• US Exempt Employees: flexible time off (unlimited, with manager approval, 11 paid national holidays (not applicable to employees in Phoenix, AZ, Puerto Rico or Rayzebio employees)

• Phoenix, AZ, Puerto Rico and Rayzebio Exempt, Non-Exempt, Hourly Employees: 160 hours annual paid vacation for new hires with manager approval, 11 national holidays, and 3 optional holidays

Based on eligibility*, additional time off for employees may include unlimited paid sick time, up to 2 paid volunteer days per year, summer hours flexibility, leaves of absence for medical, personal, parental, caregiver, bereavement, and military needs and an annual Global Shutdown between Christmas and New Years Day.

All global employees full and part-time who are actively employed at and paid directly by BMS at the end of the calendar year are eligible to take advantage of the Global Shutdown.

*Eligibility Disclosure: The summer hours program is for United States (U.S.) office-based employees due to the unique nature of their work. Summer hours are generally not available for field sales and manufacturing operations and may also be limited for the capability centers. Employees in remote-by-design or lab-based roles may be eligible for summer hours, depending on the nature of their work, and should discuss eligibility with their manager. Employees covered under a collective bargaining agreement should consult that document to determine if they are eligible. Contractors, leased workers and other service providers are not eligible to participate in the program.

Uniquely Interesting Work, Life-changing Careers
With a single vision as inspiring as “Transforming patients’ lives through science™ ”, every BMS employee plays an integral role in work that goes far beyond ordinary. Each of us is empowered to apply our individual talents and unique perspectives in a supportive culture, promoting global participation in clinical trials, while our shared values of passion, innovation, urgency, accountability, inclusion and integrity bring out the highest potential of each of our colleagues.

On-site Protocol

BMS has an occupancy structure that determines where an employee is required to conduct their work. This structure includes site-essential, site-by-design, field-based and remote-by-design jobs. The occupancy type that you are assigned is determined by the nature and responsibilities of your role:

Site-essential roles require 100% of shifts onsite at your assigned facility. Site-by-design roles may be eligible for a hybrid work model with at least 50% onsite at your assigned facility. For these roles, onsite presence is considered an essential job function and is critical to collaboration, innovation, productivity, and a positive Company culture. For field-based and remote-by-design roles the ability to physically travel to visit customers, patients or business partners and to attend meetings on behalf of BMS as directed is an essential job function.

Supporting People with Disabilities

BMS is dedicated to ensuring that people with disabilities can excel through a transparent recruitment process, reasonable workplace accommodations/adjustments and ongoing support in their roles. Applicants can request a reasonable workplace accommodation/adjustment prior to accepting a job offer. If you require reasonable accommodations/adjustments in completing this application, or in any part of the recruitment process, direct your inquiries to adastaffingsupport@bms.com. Visit careers.bms.com/eeo-accessibility to access our complete Equal Employment Opportunity statement.

Candidate Rights

BMS will consider for employment qualified applicants with arrest and conviction records, pursuant to applicable laws in your area.

If you live in or expect to work from Los Angeles County if hired for this position, please visit this page for important additional information: https://careers.bms.com/california-residents/

Data Protection

We will never request payments, financial information, or social security numbers during our application or recruitment process. Learn more about protecting yourself at https://careers.bms.com/fraud-protection.

Any data processed in connection with role applications will be treated in accordance with applicable data privacy policies and regulations.

If you believe that the job posting is missing information required by local law or incorrect in any way, please contact BMS at TAEnablement@bms.com. Please provide the Job Title and Requisition number so we can review. Communications related to your application should not be sent to this email and you will not receive a response. Inquiries related to the status of your application should be directed to Chat with Ripley.

Working with Us
Challenging. Meaningful. Life-changing. Those aren’t words that are usually associated with a job. But working at Bristol Myers Squibb is anything but usual. Here, uniquely interesting work happens every day, in every department. From optimizing a production line to the latest breakthroughs in cell therapy, this is work that transforms the lives of patients, and the careers of those who do it. You’ll get the chance to grow and thrive through opportunities uncommon in scale and scope, alongside high-achieving teams. Take your career farther than you thought possible.

Bristol Myers Squibb recognizes the importance of balance and flexibility in our work environment. We offer a wide variety of competitive benefits, services and programs that provide our employees with the resources to pursue their goals, both at work and in their personal lives. Read more: careers.bms.com/working-with-us.

Position Summary

This global role will report to the VP, Global Logistics Solutions (GLS) and will work as a key member of the GLS Leadership Team. The incumbent will proactively recognize and address any technical, compliance, and regulatory issues associated with systems, processes, and product quality. This role is responsible for all matters pertaining to primary logistics including Intercompany and 3rd party Distributors Order Management, Global Transportation, Temperature Control, Sustainability, Network Development, and Global Compliance across all modalities and Clinical Logistics. This leader is accountable for developing global cross-functional strategies, programs, and policies to ensure a successful and compliant supply chain providing leadership and direction to Global teams based in the USA, EMEA, LATAM and APAC, ensuring their voice is represented across the corporation. 

Key Responsibilities:

• Provide Strategic vision by effectively communicating the shared vision of GLS Global Services
• Act as the single point of contact to Biologics, Pharmaceuticals, & Cell Therapy Site General Managers, Clinical Supply Chain sites and External Manufacturing organizations for ongoing and ad-hoc distribution topics.
• Coach and develop a team of high-performing employees, including maintaining appropriate training for their GDP activities and corporate requirements.
• Lead Global Transportation including 4PL and Supplier Relationship Management of Global Transportation providers, ensuring Global Logistics Security for our products, managed through Logistics Incident Reporting and Trending.
• Develop focused Supplier Strategy for Transportation, ensuring Global Services acts as a strategic liaison to the sites (including raw material sites i.e. CT Vector), ExM, CSO, and API groups.
• Lead Temperature Control: Protect product and reduce temperature excursions, maintain compliance & quality to meet or exceed regulatory expectations, and improve efficiency & performance by driving standardization, cost savings, and agility
• Lead Sustainability: Lead the roadmap, implementation and reporting of all Scope 3 activities in the area of logistics for BMS. Set Center of Excellence best practices leveraging technology and interactions with strategic Logistics Service Providers in alignment with Corporate
• Lead Network Development: Define and support regions to implement the optimal Logistics Network strategies including in-market DCs, supply point warehouses, and over-flow warehousing for the internal/external manufacturing sites including long-term strategy development and short-term solutions for changes in business requirements. Leverage 4PL and Supplier Relationship Management in alignment with Procurement to find innovative and cost-effective solutions for the warehousing network.
• Lead Intercompany and 3rd Party Distributors order management including ExM 3rd Party Customer Relationships & Contracts and shipments execution, Operations on behalf of ExM at 3PL facilities and Transportation Providers, as well as onboarding new partners and execution of global activities impacting the ExM and Internal network changes (Divestitures, M&A, Business Model Changes, etc. ). Lead the management of orders for compassionate programs and direct to patient platforms for those markets in which we don’t have an in-market structure with LE
• Drive end-to-end Supply Chain optimization and agility and ensure continuity of supply of products to BMS Markets & Customers.
• Invest in creating and developing strong relationships with BMS markets and key stakeholders to ensure a customer focused orientation and alignment.
• Oversee primary transportation management, including freight forwarders and trucking companies’ relationship and monitoring, cost control, issue resolution.
• Coordinate stakeholders for supply from supply points to market DCs, CMOs and internal sites.
• Provide input to Procurement to support RFP, contract renewals, negotiations with 3PL vendors.
• Ensure GMP & GDP & Internal/External Controls.
• Develop, execute and maintain Business Continuity Plans for all intercompany operations
• Ensure work performed by teams is accurate, timely, efficient, and compliant with corporate policies, SOPs, cGxPs, and other applicable guidelines
• Be a designee for Vice President, Global Logistics Solutions as needed to make decisions on behalf of VP, approve documents on behalf of the VP, and represent the VP as an appointee in meetings, forums, and projects as agreed
• Travel Requirements: As required ~ 30% of role

Qualifications & Experience

• Bachelor’s degree in Pharmacy, Life Sciences, Supply Chain, Business, or related field; advanced degree (MBA, MS) preferred
• 15 years of experience in Market Supply Operations in the biotech/pharma industry, clinical logistics, cell therapy logistics and/or comparable.
• Ability to communicate with impact and influence at the executive level, including General Managers, while demonstrating broad business acumen and strategic insight
• Proven ability to resolve complex conflicts and make sound, informed decisions under time-sensitive conditions
• Demonstrated experience in leading teams and managing cross-functional stakeholders, including logistics operations, supplier management, and high-impact negotiations.
• Strong business acumen with exposure to customer relationship management and a focus on driving value and operational excellence.
• Digital dexterity identifying and implementing a number of different system solutions, deploying ML/AI and having managed transformations that included leveraging technology and data improvements
• Demonstrates characteristics of our BMS Values

If you come across a role that intrigues you but doesn’t perfectly line up with your resume, we encourage you to apply anyway. You could be one step away from work that will transform your life and career.

The starting compensation range(s) for this role are listed above for a full-time employee (FTE) basis. Additional incentive cash and stock opportunities (based on eligibility) may be available. The starting pay rate takes into account characteristics of the job, such as required skills, where the job is performed, the employee’s work schedule, job-related knowledge, and experience. Final, individual compensation will be decided based on demonstrated experience. 

Eligibility for specific benefits listed on our careers site may vary based on the job and location. For more on benefits, please visit https://careers.bms.com/life-at-bms/.
 

Benefit offerings are subject to the terms and conditions of the applicable plans in effect at the time and may require enrollment. Our benefits include:

• Health Coverage: Medical, pharmacy, dental, and vision care.

• Wellbeing Support: Programs such as BMS Well-Being Account, BMS Living Life Better, and Employee Assistance Programs (EAP).

• Financial Well-being and Protection: 401(k) plan, short- and long-term disability, life insurance, accident insurance, supplemental health insurance, business travel protection, personal liability protection, identity theft benefit, legal support, and survivor support.

​Work-life benefits include:

Paid Time Off

• US Exempt Employees: flexible time off (unlimited, with manager approval, 11 paid national holidays (not applicable to employees in Phoenix, AZ, Puerto Rico or Rayzebio employees)

• Phoenix, AZ, Puerto Rico and Rayzebio Exempt, Non-Exempt, Hourly Employees: 160 hours annual paid vacation for new hires with manager approval, 11 national holidays, and 3 optional holidays

Based on eligibility*, additional time off for employees may include unlimited paid sick time, up to 2 paid volunteer days per year, summer hours flexibility, leaves of absence for medical, personal, parental, caregiver, bereavement, and military needs and an annual Global Shutdown between Christmas and New Years Day.

All global employees full and part-time who are actively employed at and paid directly by BMS at the end of the calendar year are eligible to take advantage of the Global Shutdown. 

*Eligibility Disclosure: The summer hours program is for United States (U.S.) office-based employees due to the unique nature of their work. Summer hours are generally not available for field sales and manufacturing operations and may also be limited for the capability centers. Employees in remote-by-design or lab-based roles may be eligible for summer hours, depending on the nature of their work, and should discuss eligibility with their manager. Employees covered under a collective bargaining agreement should consult that document to determine if they are eligible. Contractors, leased workers and other service providers are not eligible to participate in the program.

Uniquely Interesting Work, Life-changing Careers
With a single vision as inspiring as “Transforming patients’ lives through science™ ”, every BMS employee plays an integral role in work that goes far beyond ordinary. Each of us is empowered to apply our individual talents and unique perspectives in a supportive culture, promoting global participation in clinical trials, while our shared values of passion, innovation, urgency, accountability, inclusion and integrity bring out the highest potential of each of our colleagues.

On-site Protocol

BMS has an occupancy structure that determines where an employee is required to conduct their work. This structure includes site-essential, site-by-design, field-based and remote-by-design jobs. The occupancy type that you are assigned is determined by the nature and responsibilities of your role:

Site-essential roles require 100% of shifts onsite at your assigned facility. Site-by-design roles may be eligible for a hybrid work model with at least 50% onsite at your assigned facility. For these roles, onsite presence is considered an essential job function and is critical to collaboration, innovation, productivity, and a positive Company culture. For field-based and remote-by-design roles the ability to physically travel to visit customers, patients or business partners and to attend meetings on behalf of BMS as directed is an essential job function.

Supporting People with Disabilities

BMS is dedicated to ensuring that people with disabilities can excel through a transparent recruitment process, reasonable workplace accommodations/adjustments and ongoing support in their roles. Applicants can request a reasonable workplace accommodation/adjustment prior to accepting a job offer. If you require reasonable accommodations/adjustments in completing this application, or in any part of the recruitment process, direct your inquiries to adastaffingsupport@bms.com. Visit careers.bms.com/eeo-accessibility to access our complete Equal Employment Opportunity statement.

Candidate Rights

BMS will consider for employment qualified applicants with arrest and conviction records, pursuant to applicable laws in your area.

If you live in or expect to work from Los Angeles County if hired for this position, please visit this page for important additional information: https://careers.bms.com/california-residents/

Data Protection

We will never request payments, financial information, or social security numbers during our application or recruitment process. Learn more about protecting yourself at https://careers.bms.com/fraud-protection.

Any data processed in connection with role applications will be treated in accordance with applicable data privacy policies and regulations.

If you believe that the job posting is missing information required by local law or incorrect in any way, please contact BMS at TAEnablement@bms.com. Please provide the Job Title and Requisition number so we can review. Communications related to your application should not be sent to this email and you will not receive a response. Inquiries related to the status of your application should be directed to Chat with Ripley.

Working with Us
Challenging. Meaningful. Life-changing. Those aren’t words that are usually associated with a job. But working at Bristol Myers Squibb is anything but usual. Here, uniquely interesting work happens every day, in every department. From optimizing a production line to the latest breakthroughs in cell therapy, this is work that transforms the lives of patients, and the careers of those who do it. You’ll get the chance to grow and thrive through opportunities uncommon in scale and scope, alongside high-achieving teams. Take your career farther than you thought possible.

Bristol Myers Squibb recognizes the importance of balance and flexibility in our work environment. We offer a wide variety of competitive benefits, services and programs that provide our employees with the resources to pursue their goals, both at work and in their personal lives. Read more: careers.bms.com/working-with-us.

Position Summary:

This role will report to the VP, Global Logistics Solutions (GLS) and is responsible for leading the GLS organization in the EMEA region, overseeing end-to-end logistics operations across all modalities (bio/pharma, cell therapy, clinical) and multiple locations (including the 5 major EU markets, Middle East and Eastern Europe complexities and cross-market distribution). This role carries full accountability for In-Market 3PL management, regional supply points, and overflow warehousing, as well as bio and pharma logistics, clinical logistics, and cell therapy logistics. The EMEA Lead will ensure seamless coordination with enterprise functions—including Order-to-Cash (O2C), Commercial, RCO, Cell Therapy, Customs & Trade, and GLS Global Services—to enable efficient, compliant, and patient-focused supply chain operations. Key responsibilities include managing final-mile delivery to patients and clinical sites for all modalities, driving operational excellence, and fostering collaboration across the network.

Key Responsibilities:

• Act as the single point of contact to Market General Managers and commercial organizations for ongoing and ad-hoc distribution topics for RCO, Pharma/Bio and Therapy internal stakeholders. Key market representation for Global Supply Chain (on Logistics and Distribution topics)
• Coach and develop a team of high-performing employees, including maintaining appropriate training for their GDP activities and corporate requirements.
• For Cell Therapy and Clinical transactions, support the “follow-the-sun” principle in charge of shipments in EMEA even if shipments have not been originated or have customers in the region; supporting the other regional operations as appropriate and following physical flow of the transactions in the EMEA time zone.
• Drive end-to-end Supply Chain optimization and agility and ensure continuity of supply of products to BMS Markets & Customers under the scope of responsibility, for all modalities (Clinical, Cell Therapy and Bio/Pharma)
• Invest in creating and developing strong relationships with BMS markets and key stakeholders to ensure a customer focused orientation and alignment, for all modalities (Clinical, Cell Therapy and Bio/Pharma)
• Oversee warehouse and transportation management, including 3PL relationship and monitoring, cost control, issue resolution, for all modalities (Clinical, Cell Therapy and Bio/Pharma)
• Coordinate stakeholders for supply from supply points to market DCs, CMOs and internal sites, including support to overflow warehouses in support to our manufacturing network.
• Coordinate stakeholders for supply from DC to customer, oversee potential reverse logistics and complaint resolution.
• Provide input to Procurement to support RFP, contract renewals, negotiations with 3PL vendors.
• Ensure GMP & GDP & Internal/External Controls
• Develop, execute and maintain Business Continuity Plans for all regional operations
• Be a designee for Vice President, Global Logistics Solutions as needed to make decisions on behalf of VP, approve documents on behalf of the VP, and represent the VP as an appointee in meetings, forums, and projects as agreed
• Travel Requirements: As required ~ 30% of role.

Qualifications & Experience:

• Bachelor’s degree in Pharmacy, Life Sciences, Supply Chain, Business, or related field; advanced degree (MBA, MS) preferred
• 15 years of experience in Market Supply Operations in the biotech/pharma industry, clinical logistics, cell therapy logistics and/or comparable.
• Ability to communicate with impact and influence at the executive level, including General Managers, while demonstrating broad business acumen and strategic insight
• Proven ability to resolve complex conflicts and make sound, informed decisions under time-sensitive conditions.
• Demonstrated experience in leading teams and managing cross-functional stakeholders, including logistics operations, supplier management, and high-impact negotiations.
• Strong business acumen with exposure to customer relationship management and a focus on driving value and operational excellence.
• Digital dexterity identifying and implementing a number of different system solutions, deploying ML/AI and having managed transformations that included leveraging technology and data improvements
• Demonstrates characteristics of our BMS Values

If you come across a role that intrigues you but doesn’t perfectly line up with your resume, we encourage you to apply anyway. You could be one step away from work that will transform your life and career.

Uniquely Interesting Work, Life-changing Careers
With a single vision as inspiring as “Transforming patients’ lives through science™ ”, every BMS employee plays an integral role in work that goes far beyond ordinary. Each of us is empowered to apply our individual talents and unique perspectives in a supportive culture, promoting global participation in clinical trials, while our shared values of passion, innovation, urgency, accountability, inclusion and integrity bring out the highest potential of each of our colleagues.

On-site Protocol

BMS has an occupancy structure that determines where an employee is required to conduct their work. This structure includes site-essential, site-by-design, field-based and remote-by-design jobs. The occupancy type that you are assigned is determined by the nature and responsibilities of your role:

Site-essential roles require 100% of shifts onsite at your assigned facility. Site-by-design roles may be eligible for a hybrid work model with at least 50% onsite at your assigned facility. For these roles, onsite presence is considered an essential job function and is critical to collaboration, innovation, productivity, and a positive Company culture. For field-based and remote-by-design roles the ability to physically travel to visit customers, patients or business partners and to attend meetings on behalf of BMS as directed is an essential job function.

Supporting People with Disabilities

BMS is dedicated to ensuring that people with disabilities can excel through a transparent recruitment process, reasonable workplace accommodations/adjustments and ongoing support in their roles. Applicants can request a reasonable workplace accommodation/adjustment prior to accepting a job offer. If you require reasonable accommodations/adjustments in completing this application, or in any part of the recruitment process, direct your inquiries to adastaffingsupport@bms.com. Visit careers.bms.com/eeo-accessibility to access our complete Equal Employment Opportunity statement.

Candidate Rights

BMS will consider for employment qualified applicants with arrest and conviction records, pursuant to applicable laws in your area.

If you live in or expect to work from Los Angeles County if hired for this position, please visit this page for important additional information: https://careers.bms.com/california-residents/

Data Protection

We will never request payments, financial information, or social security numbers during our application or recruitment process. Learn more about protecting yourself at https://careers.bms.com/fraud-protection.

Any data processed in connection with role applications will be treated in accordance with applicable data privacy policies and regulations.

If you believe that the job posting is missing information required by local law or incorrect in any way, please contact BMS at TAEnablement@bms.com. Please provide the Job Title and Requisition number so we can review. Communications related to your application should not be sent to this email and you will not receive a response. Inquiries related to the status of your application should be directed to Chat with Ripley.

Working with Us
Challenging. Meaningful. Life-changing. Those aren’t words that are usually associated with a job. But working at Bristol Myers Squibb is anything but usual. Here, uniquely interesting work happens every day, in every department. From optimizing a production line to the latest breakthroughs in cell therapy, this is work that transforms the lives of patients, and the careers of those who do it. You’ll get the chance to grow and thrive through opportunities uncommon in scale and scope, alongside high-achieving teams. Take your career farther than you thought possible.

Bristol Myers Squibb recognizes the importance of balance and flexibility in our work environment. We offer a wide variety of competitive benefits, services and programs that provide our employees with the resources to pursue their goals, both at work and in their personal lives. Read more: careers.bms.com/working-with-us.

Summary:

The Executive Director is an enterprise leader responsible for driving end-to-end transformation of field capabilities enabled by AI innovation. This role will define and execute strategy to enhance how field teams operate, engage customers, and deliver value—ensuring experiences are insight-driven, efficient, and customer-centric.

Success requires strong change leadership. This leader will guide organizations through operational and cultural shifts, embedding digital and AI capabilities into field workflows while fostering adoption, confidence, and measurable impact. The role will champion new operating models, capability building, and governance frameworks that ensure scalable, compliant, and effective implementation.

By combining strategic vision with execution rigor, this leader will deliver measurable improvements in field productivity, engagement quality, and business performance while positioning the organization as a leader in field transformation powered by AI.

Responsibilities:

Field Strategy & Vision

• Lead Field AI initiative, driving change management, capability building, adoption, and pull-through of digital solutions to maximize field impact
• Develop a multi-year roadmap for AI-enabled field capabilities
• Serve as a change agent, embedding AI fluency across field teams and fostering a culture of innovation, accountability, and continuous learning.

Field Capability Transformation & Technology Enablement

• Drive end-to-end field transformation initiatives across functions
• Design and execute user experience research (surveys, focus groups) to understand needs
• Translate customer insights into actionable business requirements to guide transformation priorities
• Define business requirements for CRM updates and experience enhancements to improve field productivity and engagement
• Partner closely with BI&T to align CRM enhancements and digital initiatives with business priorities and delivery timeline
• Collaborate closely with the TA-aligned Field Analytics (FA) teams, FA COE, Strategy & Ops to implement changes and enable pull-through
• Partner with the CE3 product owner to integrate user requirements into the product roadmap

Change Leadership & Talent Development

• Champion organizational change initiatives, including capability building, upskilling programs, and new governance models.
• Act as a trusted advisor to senior leadership, translating complex AI concepts into actionable strategies and influencing decision-making.
• Build and lead a high-performing global team, fostering engagement, collaboration, and continuous learning.

Stakeholder Engagement & Business Impact

• Collaborate with Commercial, Medical, Market Access, and International Markets to embed AI field capabilities
• Establish KPIs for adoption, efficiency, and impact; report progress to executive committees and governance boards.
• Define and implement new processes required to enable change to improve efficiency and effectiveness
• Establish leading and lagging metrics to measure adoption, user experience, and overall transformation impact

Qualifications:

• 15+ years in pharmaceutical, biotech, or related industries with strong focus on forecasting, commercial analytics, field transformation, and AI/ML product management.
• Advanced degree (MS, PhD, MBA) in Data Science, Statistics, Operations Research, Marketing, or related quantitative discipline preferred.
• Experience in field, including as RBD or high-performing DBM
• Deep understanding of field operations with the ability to translate customer needs into clear, actionable business requirements
• Proven success in enterprise-level AI transformations or pilots that improved accuracy, efficiency, and engagement.
• Experience leading global teams, driving change management, and building a culture of innovation and accountability.
• Skilled in vendor management, contract negotiation, and governance of external partnerships for data and technology services.
• Familiarity with pharmaceutical commercial processes, including brand planning, long-term forecasting, and integration with Market Access, Finance, and Supply Chain.
• Exceptional stakeholder engagement and communication skills, with ability to simplify technical concepts for non-technical audiences.

Leadership Attributes

• Strategic Collaborator: Trusted advisor to senior executives, bridging insights, strategy, and execution.
• Customer-First Mindset: Champions understanding and serving customers across all engagement touchpoints.
• Enterprise Leader: Balances BU-specific needs with broader enterprise priorities and capabilities.
• Innovative Thinker: Anticipates future trends and applies new tools and technologies to strengthen engagement.
• Empowering Collaborator: Builds high-performing teams and develops future leaders across the organization.

#CASA

If you come across a role that intrigues you but doesn’t perfectly line up with your resume, we encourage you to apply anyway. You could be one step away from work that will transform your life and career.

The starting compensation range(s) for this role are listed above for a full-time employee (FTE) basis. Additional incentive cash and stock opportunities (based on eligibility) may be available. The starting pay rate takes into account characteristics of the job, such as required skills, where the job is performed, the employee’s work schedule, job-related knowledge, and experience. Final, individual compensation will be decided based on demonstrated experience. 

Eligibility for specific benefits listed on our careers site may vary based on the job and location. For more on benefits, please visit https://careers.bms.com/life-at-bms/.
 

Benefit offerings are subject to the terms and conditions of the applicable plans in effect at the time and may require enrollment. Our benefits include:

• Health Coverage: Medical, pharmacy, dental, and vision care.

• Wellbeing Support: Programs such as BMS Well-Being Account, BMS Living Life Better, and Employee Assistance Programs (EAP).

• Financial Well-being and Protection: 401(k) plan, short- and long-term disability, life insurance, accident insurance, supplemental health insurance, business travel protection, personal liability protection, identity theft benefit, legal support, and survivor support.

​Work-life benefits include:

Paid Time Off

• US Exempt Employees: flexible time off (unlimited, with manager approval, 11 paid national holidays (not applicable to employees in Phoenix, AZ, Puerto Rico or Rayzebio employees)

• Phoenix, AZ, Puerto Rico and Rayzebio Exempt, Non-Exempt, Hourly Employees: 160 hours annual paid vacation for new hires with manager approval, 11 national holidays, and 3 optional holidays

Based on eligibility*, additional time off for employees may include unlimited paid sick time, up to 2 paid volunteer days per year, summer hours flexibility, leaves of absence for medical, personal, parental, caregiver, bereavement, and military needs and an annual Global Shutdown between Christmas and New Years Day.

All global employees full and part-time who are actively employed at and paid directly by BMS at the end of the calendar year are eligible to take advantage of the Global Shutdown. 

*Eligibility Disclosure: The summer hours program is for United States (U.S.) office-based employees due to the unique nature of their work. Summer hours are generally not available for field sales and manufacturing operations and may also be limited for the capability centers. Employees in remote-by-design or lab-based roles may be eligible for summer hours, depending on the nature of their work, and should discuss eligibility with their manager. Employees covered under a collective bargaining agreement should consult that document to determine if they are eligible. Contractors, leased workers and other service providers are not eligible to participate in the program.

Uniquely Interesting Work, Life-changing Careers
With a single vision as inspiring as “Transforming patients’ lives through science™ ”, every BMS employee plays an integral role in work that goes far beyond ordinary. Each of us is empowered to apply our individual talents and unique perspectives in a supportive culture, promoting global participation in clinical trials, while our shared values of passion, innovation, urgency, accountability, inclusion and integrity bring out the highest potential of each of our colleagues.

On-site Protocol

BMS has an occupancy structure that determines where an employee is required to conduct their work. This structure includes site-essential, site-by-design, field-based and remote-by-design jobs. The occupancy type that you are assigned is determined by the nature and responsibilities of your role:

Site-essential roles require 100% of shifts onsite at your assigned facility. Site-by-design roles may be eligible for a hybrid work model with at least 50% onsite at your assigned facility. For these roles, onsite presence is considered an essential job function and is critical to collaboration, innovation, productivity, and a positive Company culture. For field-based and remote-by-design roles the ability to physically travel to visit customers, patients or business partners and to attend meetings on behalf of BMS as directed is an essential job function.

Supporting People with Disabilities

BMS is dedicated to ensuring that people with disabilities can excel through a transparent recruitment process, reasonable workplace accommodations/adjustments and ongoing support in their roles. Applicants can request a reasonable workplace accommodation/adjustment prior to accepting a job offer. If you require reasonable accommodations/adjustments in completing this application, or in any part of the recruitment process, direct your inquiries to adastaffingsupport@bms.com. Visit careers.bms.com/eeo-accessibility to access our complete Equal Employment Opportunity statement.

Candidate Rights

BMS will consider for employment qualified applicants with arrest and conviction records, pursuant to applicable laws in your area.

If you live in or expect to work from Los Angeles County if hired for this position, please visit this page for important additional information: https://careers.bms.com/california-residents/

Data Protection

We will never request payments, financial information, or social security numbers during our application or recruitment process. Learn more about protecting yourself at https://careers.bms.com/fraud-protection.

Any data processed in connection with role applications will be treated in accordance with applicable data privacy policies and regulations.

If you believe that the job posting is missing information required by local law or incorrect in any way, please contact BMS at TAEnablement@bms.com. Please provide the Job Title and Requisition number so we can review. Communications related to your application should not be sent to this email and you will not receive a response. Inquiries related to the status of your application should be directed to Chat with Ripley.

Working with Us
Challenging. Meaningful. Life-changing. Those aren’t words that are usually associated with a job. But working at Bristol Myers Squibb is anything but usual. Here, uniquely interesting work happens every day, in every department. From optimizing a production line to the latest breakthroughs in cell therapy, this is work that transforms the lives of patients, and the careers of those who do it. You’ll get the chance to grow and thrive through opportunities uncommon in scale and scope, alongside high-achieving teams. Take your career farther than you thought possible.

Bristol Myers Squibb recognizes the importance of balance and flexibility in our work environment. We offer a wide variety of competitive benefits, services and programs that provide our employees with the resources to pursue their goals, both at work and in their personal lives. Read more: careers.bms.com/working-with-us.

The Team Lead, Patient Materials Operations tactically leads a team of Associates responsible for all processes associated with Patient Materials (Apheresis Material Receipt, Drug Product Packout, Sample Retrieval, Sample Movements and Sample Storage) within CAR T clinical and commercial operations in a cGMP multicleanroom suite. This position plays a critical role in the CAR T production processes ensuring appropriate controls, complete traceability, and efficient operations. The Team Lead PMO, leads APH receipt, DP Packout and sample movements across several production areas and multiple shifts. The position assures individual and group compliance with all FDA, DEA, DOT, ISBT, CTPAT, OSHA, VAWD, cGMPs and applicable policies, regulations and certifications including training, documentation, standard operating procedures, and corporate policies while maintaining a culture of safety, compliance, innovation, and Continuous Improvement

Key Responsibilities:

• Accountable for completion of production tasks for Cell Therapy products to support product Value Stream outputs according to Current Good Manufacturing Practices (cGMP’s) following the current, approved Standard Operating Procedures (SOPs) and Work Instructions (WIs).
• Take personal responsibility to work safely and drive accountability and process for team members to do the same. Perform regular safety Gemba walks, identify the hazards associated with team’s work and demonstrate safe behavior when operating and maintaining equipment to prevent injuries or incidents.
• Accountable for the Production Records/Process Documentation produced by the team. Perform batch record reviews (BRR) or Electronic Batch Record review by exception and ensure that all documentation produced by the team follows the ALCOA+ principles.
• Perform Cell Therapy production steps to maintain hands-on expert knowledge of each Unit Operation, role model good execution and behaviors for team members and if necessary, able to backfill execution resources to meet the production schedule.
• Responsible for providing the team leadership with tactical information (daily, weekly monthly) on the availability production resources and task execution/progression.
• Actively execute team priorities and adjust as necessary to align with team leadership defined site and or functional priorities, assist with measurement and assessment of the completion of the team production activities and goals. Provides data for performance metrics and goal progress daily, weekly, monthly in site/team Tier meetings.
• Enable completion, adherence to training requirements for team members, completes their training plan on time and ensures proficiency and qualification to perform the production tasks. Enforces team training due dates and informs the trained status of all team members by ensuring appropriate time is allocated to training activities.
• Support building of a high performing team of Operators and provide meaningful feedback to current and future employees/leadership and HR partners. Enable a culture of ethics and decision making.
• Assist with feedback within the performance review process, driving performance, giving recognition when deserved and continuous feedback to improve performance and ensure behavior aligned with the BMS values.
• Conduct routine 1:1 meeting with team members to mentor, develop/motivate individuals, and assist team members with their professional development.
• Execute tasks per troubleshooting activities for the team and assist with closure of deviations occurring in area, capture the relevant background information in a timely fashion. Assist with clear, concise, and factually complete description of events that led to the deviation and enter the deviation record information in the system. Report out deviation progress, assist with id of repeat causes of deviations and drive on time deviation closure.
• Help build trust and productive relationships with peers and stakeholders while driving collaboration across the company and external partners.
• Participate in projects, change controls and CAPAs as required to restore area performance and ensure optimal compliance levels. Identify strategic and operational issues both internally and externally, provide proposals, assist with solutions, and meet time commitments to resolve. Act as a change agent in a fast-paced environment to promote flexibility, creativity, and accountability.
• Participate on defined control of expenses for team (OT, Supplies, T&E).
• Lead by example, role model leadership behaviors and drives their team to adhere to the BMS values of Inclusion, Accountability, Innovation, Urgency and Passion.

Qualifications & Experience:

• Associate’s degree in supply chain, engineering, life sciences, information systems, business management or related fields
• 3+ years relevant work experience required, preferably in a regulated pharmaceutical manufacturing environment
• 1+ years’ experience in manufacturing, and supply chain areas
• 1+ years direct supervisor / personal management experience
• Understanding of cell culture, cryopreservation, purification, and aseptic processing or lab technique
• An equivalent combination of education, experience and training may substitute
• Knowledge of cGMP/GDP/Pharmaceutical regulations and applications - Knowledge of material handling and logistics including best industry practices, application of principles, concepts, practices, standards, validation, and qualification
• Knowledge and application of OSHA, DEA, USP and other applicable WH regulations
• Knowledge of ERP systems / WMS Applications and analytics tools - Knowledge in MS Office applications
• Knowledge in analytical, problem-solving, critical thinking skills and strong situational decision making
• Exhibit organizational and time management skills
• Exhibit written and verbal communication skills
• Ability to adapt to changing business conditions while maintaining appropriate level of controls and compliance with regulatory requirements
• Ability to travel 5% of time

If you come across a role that intrigues you but doesn’t perfectly line up with your resume, we encourage you to apply anyway. You could be one step away from work that will transform your life and career.

The starting compensation range(s) for this role are listed above for a full-time employee (FTE) basis. Additional incentive cash and stock opportunities (based on eligibility) may be available. The starting pay rate takes into account characteristics of the job, such as required skills, where the job is performed, the employee’s work schedule, job-related knowledge, and experience. Final, individual compensation will be decided based on demonstrated experience. 

Eligibility for specific benefits listed on our careers site may vary based on the job and location. For more on benefits, please visit https://careers.bms.com/life-at-bms/.
 

Benefit offerings are subject to the terms and conditions of the applicable plans in effect at the time and may require enrollment. Our benefits include:

• Health Coverage: Medical, pharmacy, dental, and vision care.

• Wellbeing Support: Programs such as BMS Well-Being Account, BMS Living Life Better, and Employee Assistance Programs (EAP).

• Financial Well-being and Protection: 401(k) plan, short- and long-term disability, life insurance, accident insurance, supplemental health insurance, business travel protection, personal liability protection, identity theft benefit, legal support, and survivor support.

​Work-life benefits include:

Paid Time Off

• US Exempt Employees: flexible time off (unlimited, with manager approval, 11 paid national holidays (not applicable to employees in Phoenix, AZ, Puerto Rico or Rayzebio employees)

• Phoenix, AZ, Puerto Rico and Rayzebio Exempt, Non-Exempt, Hourly Employees: 160 hours annual paid vacation for new hires with manager approval, 11 national holidays, and 3 optional holidays

Based on eligibility*, additional time off for employees may include unlimited paid sick time, up to 2 paid volunteer days per year, summer hours flexibility, leaves of absence for medical, personal, parental, caregiver, bereavement, and military needs and an annual Global Shutdown between Christmas and New Years Day.

All global employees full and part-time who are actively employed at and paid directly by BMS at the end of the calendar year are eligible to take advantage of the Global Shutdown.

*Eligibility Disclosure: The summer hours program is for United States (U.S.) office-based employees due to the unique nature of their work. Summer hours are generally not available for field sales and manufacturing operations and may also be limited for the capability centers. Employees in remote-by-design or lab-based roles may be eligible for summer hours, depending on the nature of their work, and should discuss eligibility with their manager. Employees covered under a collective bargaining agreement should consult that document to determine if they are eligible. Contractors, leased workers and other service providers are not eligible to participate in the program.

Uniquely Interesting Work, Life-changing Careers
With a single vision as inspiring as “Transforming patients’ lives through science™ ”, every BMS employee plays an integral role in work that goes far beyond ordinary. Each of us is empowered to apply our individual talents and unique perspectives in a supportive culture, promoting global participation in clinical trials, while our shared values of passion, innovation, urgency, accountability, inclusion and integrity bring out the highest potential of each of our colleagues.

On-site Protocol

BMS has an occupancy structure that determines where an employee is required to conduct their work. This structure includes site-essential, site-by-design, field-based and remote-by-design jobs. The occupancy type that you are assigned is determined by the nature and responsibilities of your role:

Site-essential roles require 100% of shifts onsite at your assigned facility. Site-by-design roles may be eligible for a hybrid work model with at least 50% onsite at your assigned facility. For these roles, onsite presence is considered an essential job function and is critical to collaboration, innovation, productivity, and a positive Company culture. For field-based and remote-by-design roles the ability to physically travel to visit customers, patients or business partners and to attend meetings on behalf of BMS as directed is an essential job function.

Supporting People with Disabilities

BMS is dedicated to ensuring that people with disabilities can excel through a transparent recruitment process, reasonable workplace accommodations/adjustments and ongoing support in their roles. Applicants can request a reasonable workplace accommodation/adjustment prior to accepting a job offer. If you require reasonable accommodations/adjustments in completing this application, or in any part of the recruitment process, direct your inquiries to adastaffingsupport@bms.com. Visit careers.bms.com/eeo-accessibility to access our complete Equal Employment Opportunity statement.

Candidate Rights

BMS will consider for employment qualified applicants with arrest and conviction records, pursuant to applicable laws in your area.

If you live in or expect to work from Los Angeles County if hired for this position, please visit this page for important additional information: https://careers.bms.com/california-residents/

Data Protection

We will never request payments, financial information, or social security numbers during our application or recruitment process. Learn more about protecting yourself at https://careers.bms.com/fraud-protection.

Any data processed in connection with role applications will be treated in accordance with applicable data privacy policies and regulations.

If you believe that the job posting is missing information required by local law or incorrect in any way, please contact BMS at TAEnablement@bms.com. Please provide the Job Title and Requisition number so we can review. Communications related to your application should not be sent to this email and you will not receive a response. Inquiries related to the status of your application should be directed to Chat with Ripley.

Working with Us
Challenging. Meaningful. Life-changing. Those aren’t words that are usually associated with a job. But working at Bristol Myers Squibb is anything but usual. Here, uniquely interesting work happens every day, in every department. From optimizing a production line to the latest breakthroughs in cell therapy, this is work that transforms the lives of patients, and the careers of those who do it. You’ll get the chance to grow and thrive through opportunities uncommon in scale and scope, alongside high-achieving teams. Take your career farther than you thought possible.

Bristol Myers Squibb recognizes the importance of balance and flexibility in our work environment. We offer a wide variety of competitive benefits, services and programs that provide our employees with the resources to pursue their goals, both at work and in their personal lives. Read more: careers.bms.com/working-with-us.

Summary:

The Executive Director, Customer Insights & Engagement(TA Agnostic) is a senior strategic leader and the enterprise voice of the customer (healthcare professionals, payers, and patients) to Commercial and cross-functional leadership.

This role reports directly to the Vice President, Customer Engagement & Insights. The Executive Director is accountable for shaping and embedding actionable insights—derived from market research, secondary analytics, and omnichannel engagement—into decision-making at all levels of the organization.

The role leads the end-to-end insights and customer engagement agenda, from identifying business questions to integrating learnings into strategy and execution, and drives capability development in partnership with Centers of Excellence (CoE), with a particular focus on AI, insight generation, digital innovation, and best practice adoption.

The Executive Director also champions customer engagement and talent development, acting as both a player and coach, and fosters a high-performing, collaborative culture that reflects BMS’s core values of passion, innovation, urgency, accountability, inclusion, and integrity.

Responsibilities:

Strategic Partnership & Leadership

• Serve as a trusted advisor to Commercial and cross-functional leaders, championing the voice of the customer (HCP, payer, patient) in all strategic and operational decisions.
• Partner closely with business unit and brand leads to identify strategic opportunities, translate business questions and challenges into clear roadmaps, and ensure solutions are tailored to business needs while aligned with enterprise frameworks.
• Collaborate with senior leaders across Marketing, Market Access, Field Excellence, Medical, and Digital to align customer strategies and capability investments based on deep customer knowledge and understanding.

Insights, Analytics & AI Leadership

• Oversee the generation and integration of actionable insights from market research and secondary analytics to inform brand strategy, execution and performance measurement to drive continuous customer understanding at a segment and individual level.
• Synthesize insights into clear narratives that drive strategic decisions across business units and functions.
• Act as a translator between business needs and AI/analytics use case requirements, ensuring capabilities reflect real-world needs.
• Support the adoption of advanced digital tools, data platforms, and customer journey design practices to enhance engagement effectiveness.

Customer Engagement & Omnichannel Excellence

• Identify white space to drive the development and execution of customer engagement strategies, ensuring the organization remains closely connected to the evolving needs and perspectives of healthcare professionals, payers, and patients.
• Advance the customer engagement model to enable omnichannel, personalized experiences across brands and therapeutic areas.
• Facilitate direct and ongoing engagement with key stakeholders (TA commercial, medical and MAx leadership) to inform business decisions, product strategies, and go-to-market approaches.
• Champion a culture of customer-centricity, embedding the voice of the customer into all aspects of business planning and execution.

Capability Building & Team Development

• Lead the development of insight generation capabilities to address commercial capabilities, including customer experience design and omnichannel engagement.
• Establish consistent frameworks, tools, and best practices to improve effectiveness across teams and therapeutic areas.
• Coach and develop a high-performing team, fostering a culture of innovation, collaboration, and accountability.
• Champion new ways of working and drive change management and adoption across field and home office teams.
• Cross-Functional Leadership & Culture Collaborate with Centers of Excellence (CoE) and Business Insights & Technology (BI&T) to deliver high-impact, AI-driven capabilities tailored to each business unit and brand.
• Partner across the CASA organization and broader enterprise to achieve the organizational vision, fostering a culture of continuous improvement, knowledge sharing, and diversity.
• Model and promote BMS’s core values and leadership attributes, including strategic collaboration, customer-first mindset, enterprise thinking, and empowerment of others.

Qualifications:

• Bachelor’s degree required; MBA or advanced degree strongly preferred.
• Minimum 12 years of progressive experience in commercial, marketing, insights, analytics, customer engagement, or related fields within the pharmaceutical, biotech, or healthcare industry.
• Deep expertise in customer insights, omnichannel engagement, commercial analytics, and AI-driven solutions within U.S. healthcare. Proven success influencing senior leaders and partnering with business unit heads to shape commercial strategy.
• Strong leadership experience managing large, cross-functional or matrixed teams, including BU-specific resources.
• Demonstrated ability to lead complex strategic initiatives and drive organizational change.
• Exceptional critical thinking, problem-solving, and creative solution development skills.
• Demonstrable results in team development, including recognition, feedback, and organizational design.
• Highly adaptable mindset, balancing growth orientation with attention to detail and execution excellence.
• Ability to build strong relationships with internal and external stakeholders, including all field-based customer-facing roles.
• Commitment to BMS’s core values: Integrity, Innovation, Inclusion, Accountability, Passion, and Urgency.
• Leadership Attributes Strategic Collaborator: Trusted advisor to senior executives, bridging insights, strategy, and execution.
• Customer-First Mindset: Champions understanding and serving customers across all engagement touchpoints.
• Enterprise Leader: Balances BU-specific needs with broader enterprise priorities and capabilities. Innovative Thinker: Anticipates future trends and applies new tools and technologies to strengthen engagement.
• Empowering Collaborator: Builds high-performing teams and develops future leaders across the organization.

#CASA

If you come across a role that intrigues you but doesn’t perfectly line up with your resume, we encourage you to apply anyway. You could be one step away from work that will transform your life and career.

The starting compensation range(s) for this role are listed above for a full-time employee (FTE) basis. Additional incentive cash and stock opportunities (based on eligibility) may be available. The starting pay rate takes into account characteristics of the job, such as required skills, where the job is performed, the employee’s work schedule, job-related knowledge, and experience. Final, individual compensation will be decided based on demonstrated experience. 

Eligibility for specific benefits listed on our careers site may vary based on the job and location. For more on benefits, please visit https://careers.bms.com/life-at-bms/.
 

Benefit offerings are subject to the terms and conditions of the applicable plans in effect at the time and may require enrollment. Our benefits include:

• Health Coverage: Medical, pharmacy, dental, and vision care.

• Wellbeing Support: Programs such as BMS Well-Being Account, BMS Living Life Better, and Employee Assistance Programs (EAP).

• Financial Well-being and Protection: 401(k) plan, short- and long-term disability, life insurance, accident insurance, supplemental health insurance, business travel protection, personal liability protection, identity theft benefit, legal support, and survivor support.

​Work-life benefits include:

Paid Time Off

• US Exempt Employees: flexible time off (unlimited, with manager approval, 11 paid national holidays (not applicable to employees in Phoenix, AZ, Puerto Rico or Rayzebio employees)

• Phoenix, AZ, Puerto Rico and Rayzebio Exempt, Non-Exempt, Hourly Employees: 160 hours annual paid vacation for new hires with manager approval, 11 national holidays, and 3 optional holidays

Based on eligibility*, additional time off for employees may include unlimited paid sick time, up to 2 paid volunteer days per year, summer hours flexibility, leaves of absence for medical, personal, parental, caregiver, bereavement, and military needs and an annual Global Shutdown between Christmas and New Years Day.

All global employees full and part-time who are actively employed at and paid directly by BMS at the end of the calendar year are eligible to take advantage of the Global Shutdown. 

*Eligibility Disclosure: The summer hours program is for United States (U.S.) office-based employees due to the unique nature of their work. Summer hours are generally not available for field sales and manufacturing operations and may also be limited for the capability centers. Employees in remote-by-design or lab-based roles may be eligible for summer hours, depending on the nature of their work, and should discuss eligibility with their manager. Employees covered under a collective bargaining agreement should consult that document to determine if they are eligible. Contractors, leased workers and other service providers are not eligible to participate in the program.

Uniquely Interesting Work, Life-changing Careers
With a single vision as inspiring as “Transforming patients’ lives through science™ ”, every BMS employee plays an integral role in work that goes far beyond ordinary. Each of us is empowered to apply our individual talents and unique perspectives in a supportive culture, promoting global participation in clinical trials, while our shared values of passion, innovation, urgency, accountability, inclusion and integrity bring out the highest potential of each of our colleagues.

On-site Protocol

BMS has an occupancy structure that determines where an employee is required to conduct their work. This structure includes site-essential, site-by-design, field-based and remote-by-design jobs. The occupancy type that you are assigned is determined by the nature and responsibilities of your role:

Site-essential roles require 100% of shifts onsite at your assigned facility. Site-by-design roles may be eligible for a hybrid work model with at least 50% onsite at your assigned facility. For these roles, onsite presence is considered an essential job function and is critical to collaboration, innovation, productivity, and a positive Company culture. For field-based and remote-by-design roles the ability to physically travel to visit customers, patients or business partners and to attend meetings on behalf of BMS as directed is an essential job function.

Supporting People with Disabilities

BMS is dedicated to ensuring that people with disabilities can excel through a transparent recruitment process, reasonable workplace accommodations/adjustments and ongoing support in their roles. Applicants can request a reasonable workplace accommodation/adjustment prior to accepting a job offer. If you require reasonable accommodations/adjustments in completing this application, or in any part of the recruitment process, direct your inquiries to adastaffingsupport@bms.com. Visit careers.bms.com/eeo-accessibility to access our complete Equal Employment Opportunity statement.

Candidate Rights

BMS will consider for employment qualified applicants with arrest and conviction records, pursuant to applicable laws in your area.

If you live in or expect to work from Los Angeles County if hired for this position, please visit this page for important additional information: https://careers.bms.com/california-residents/

Data Protection

We will never request payments, financial information, or social security numbers during our application or recruitment process. Learn more about protecting yourself at https://careers.bms.com/fraud-protection.

Any data processed in connection with role applications will be treated in accordance with applicable data privacy policies and regulations.

If you believe that the job posting is missing information required by local law or incorrect in any way, please contact BMS at TAEnablement@bms.com. Please provide the Job Title and Requisition number so we can review. Communications related to your application should not be sent to this email and you will not receive a response. Inquiries related to the status of your application should be directed to Chat with Ripley.

Working with Us
Challenging. Meaningful. Life-changing. Those aren’t words that are usually associated with a job. But working at Bristol Myers Squibb is anything but usual. Here, uniquely interesting work happens every day, in every department. From optimizing a production line to the latest breakthroughs in cell therapy, this is work that transforms the lives of patients, and the careers of those who do it. You’ll get the chance to grow and thrive through opportunities uncommon in scale and scope, alongside high-achieving teams. Take your career farther than you thought possible.

Bristol Myers Squibb recognizes the importance of balance and flexibility in our work environment. We offer a wide variety of competitive benefits, services and programs that provide our employees with the resources to pursue their goals, both at work and in their personal lives. Read more: careers.bms.com/working-with-us.

Summary:

This role is a senior leader responsible for shaping and executing advanced analytics strategies that optimize patient support services, access strategies, and field resource engagement across multiple brands and disease areas.

This role drives the integration of access and engagement analytics into enterprise-wide initiatives, delivering actionable insights for fulfillment performance, PAL/FRM engagement effectiveness, and access strategy reporting. The Director partners closely with Market Access, Patient Support teams, Field Operations, and cross-functional stakeholders to champion innovation, establish governance standards, and foster adoption of advanced tools and methodologies. By translating complex data into strategic recommendations, this leader empowers decision-making, improves patient access, and provides input on organizational capabilities for the future.

Responsibilities:

Strategic Leadership

• Lead the vision and execution of advanced analytics capabilities for patient support services (PSS), access strategies, and field resource engagement, ensuring alignment with enterprise strategies and commercial objectives.
• Serve as a thought leader for access and PSS analytics, identifying emerging trends and best practices to continuously improve processes and outcomes.

Patient Support Services Program Analytics

• Own the design and execution of analytics strategies for PSS, including fulfillment performance tracking and PAL/FRM engagement effectiveness.
• Develop insights to optimize PSS program design and execution across brands and disease areas.
• Access Strategy & Reporting Design and implement analytics frameworks for channel mix optimization and plan-level GTN analysis.
• Deliver insights to inform pricing, reimbursement strategies, and payer engagement.

Performance Measurement & Dashboards

• Develop robust dashboards, scorecards, and KPIs to monitor PSS and access program performance.
• Provide actionable insights to senior leadership for strategic planning, resource allocation, and continuous improvement.

Cross-Functional Partnership

• Collaborate with Market Access, PSS, Finance, BI&T, and Commercial Excellence to integrate analytics into broader enterprise strategies.
• Influence decision-making through data-driven recommendations, scenario modeling, and partnership with key stakeholders.

Governance & Compliance

• Establish and maintain governance frameworks for access and PSS analytics processes, ensuring adherence to regulatory standards, data privacy, and internal governance requirements.
• Maintain audit readiness and documentation for compliance purposes.

Innovation & Capability Building

• Drive adoption of advanced analytics tools, predictive modeling, and automation for access and PSS programs.
• Lead change management initiatives and upskill teams on new methodologies, technologies and organizational capabilities.

Qualifications:

• Bachelor’s degree in Business, Analytics, Market Access, or related field; MBA or advanced degree preferred.
• Minimum 10 years in market access, patient support services, or commercial analytics within the pharmaceutical industry.
• Proven track record in PSS program analytics, PAL/FRM engagement measurement, and access strategy reporting.
• Experience managing cross-brand and cross-disease area analytics projects in a matrixed environment.
• Expertise in BI tools (Power BI, Tableau), CRM systems, and advanced analytics platforms. Strong understanding of GTN modeling, channel mix optimization, and patient access metrics.
• Strategic thinking and ability to translate insights into actionable strategies.
• Exceptional communication and stakeholder management skills.
• Ability to lead and inspire teams, foster innovation, and drive adoption of new technologies.
• Leadership Attributes Strategic Collaborator: Trusted advisor to senior executives, bridging insights, strategy, and execution.
• Customer-First Mindset: Champions understanding and serving customers across all engagement touchpoints.
• Enterprise Leader: Balances BU-specific needs with broader enterprise priorities and capabilities.
• Innovative Thinker: Anticipates future trends and applies new tools and technologies to strengthen engagement.
• Empowering Collaborator: Builds high-performing teams and develops future leaders across the organization.

#CASA

If you come across a role that intrigues you but doesn’t perfectly line up with your resume, we encourage you to apply anyway. You could be one step away from work that will transform your life and career.

The starting compensation range(s) for this role are listed above for a full-time employee (FTE) basis. Additional incentive cash and stock opportunities (based on eligibility) may be available. The starting pay rate takes into account characteristics of the job, such as required skills, where the job is performed, the employee’s work schedule, job-related knowledge, and experience. Final, individual compensation will be decided based on demonstrated experience. 

Eligibility for specific benefits listed on our careers site may vary based on the job and location. For more on benefits, please visit https://careers.bms.com/life-at-bms/.
 

Benefit offerings are subject to the terms and conditions of the applicable plans in effect at the time and may require enrollment. Our benefits include:

• Health Coverage: Medical, pharmacy, dental, and vision care.

• Wellbeing Support: Programs such as BMS Well-Being Account, BMS Living Life Better, and Employee Assistance Programs (EAP).

• Financial Well-being and Protection: 401(k) plan, short- and long-term disability, life insurance, accident insurance, supplemental health insurance, business travel protection, personal liability protection, identity theft benefit, legal support, and survivor support.

​Work-life benefits include:

Paid Time Off

• US Exempt Employees: flexible time off (unlimited, with manager approval, 11 paid national holidays (not applicable to employees in Phoenix, AZ, Puerto Rico or Rayzebio employees)

• Phoenix, AZ, Puerto Rico and Rayzebio Exempt, Non-Exempt, Hourly Employees: 160 hours annual paid vacation for new hires with manager approval, 11 national holidays, and 3 optional holidays

Based on eligibility*, additional time off for employees may include unlimited paid sick time, up to 2 paid volunteer days per year, summer hours flexibility, leaves of absence for medical, personal, parental, caregiver, bereavement, and military needs and an annual Global Shutdown between Christmas and New Years Day.

All global employees full and part-time who are actively employed at and paid directly by BMS at the end of the calendar year are eligible to take advantage of the Global Shutdown.

*Eligibility Disclosure: The summer hours program is for United States (U.S.) office-based employees due to the unique nature of their work. Summer hours are generally not available for field sales and manufacturing operations and may also be limited for the capability centers. Employees in remote-by-design or lab-based roles may be eligible for summer hours, depending on the nature of their work, and should discuss eligibility with their manager. Employees covered under a collective bargaining agreement should consult that document to determine if they are eligible. Contractors, leased workers and other service providers are not eligible to participate in the program.

Uniquely Interesting Work, Life-changing Careers
With a single vision as inspiring as “Transforming patients’ lives through science™ ”, every BMS employee plays an integral role in work that goes far beyond ordinary. Each of us is empowered to apply our individual talents and unique perspectives in a supportive culture, promoting global participation in clinical trials, while our shared values of passion, innovation, urgency, accountability, inclusion and integrity bring out the highest potential of each of our colleagues.

On-site Protocol

BMS has an occupancy structure that determines where an employee is required to conduct their work. This structure includes site-essential, site-by-design, field-based and remote-by-design jobs. The occupancy type that you are assigned is determined by the nature and responsibilities of your role:

Site-essential roles require 100% of shifts onsite at your assigned facility. Site-by-design roles may be eligible for a hybrid work model with at least 50% onsite at your assigned facility. For these roles, onsite presence is considered an essential job function and is critical to collaboration, innovation, productivity, and a positive Company culture. For field-based and remote-by-design roles the ability to physically travel to visit customers, patients or business partners and to attend meetings on behalf of BMS as directed is an essential job function.

Supporting People with Disabilities

BMS is dedicated to ensuring that people with disabilities can excel through a transparent recruitment process, reasonable workplace accommodations/adjustments and ongoing support in their roles. Applicants can request a reasonable workplace accommodation/adjustment prior to accepting a job offer. If you require reasonable accommodations/adjustments in completing this application, or in any part of the recruitment process, direct your inquiries to adastaffingsupport@bms.com. Visit careers.bms.com/eeo-accessibility to access our complete Equal Employment Opportunity statement.

Candidate Rights

BMS will consider for employment qualified applicants with arrest and conviction records, pursuant to applicable laws in your area.

If you live in or expect to work from Los Angeles County if hired for this position, please visit this page for important additional information: https://careers.bms.com/california-residents/

Data Protection

We will never request payments, financial information, or social security numbers during our application or recruitment process. Learn more about protecting yourself at https://careers.bms.com/fraud-protection.

Any data processed in connection with role applications will be treated in accordance with applicable data privacy policies and regulations.

If you believe that the job posting is missing information required by local law or incorrect in any way, please contact BMS at TAEnablement@bms.com. Please provide the Job Title and Requisition number so we can review. Communications related to your application should not be sent to this email and you will not receive a response. Inquiries related to the status of your application should be directed to Chat with Ripley.

Working with Us
Challenging. Meaningful. Life-changing. Those aren’t words that are usually associated with a job. But working at Bristol Myers Squibb is anything but usual. Here, uniquely interesting work happens every day, in every department. From optimizing a production line to the latest breakthroughs in cell therapy, this is work that transforms the lives of patients, and the careers of those who do it. You’ll get the chance to grow and thrive through opportunities uncommon in scale and scope, alongside high-achieving teams. Take your career farther than you thought possible.

Bristol Myers Squibb recognizes the importance of balance and flexibility in our work environment. We offer a wide variety of competitive benefits, services and programs that provide our employees with the resources to pursue their goals, both at work and in their personal lives. Read more: careers.bms.com/working-with-us.

If you come across a role that intrigues you but doesn’t perfectly line up with your resume, we encourage you to apply anyway. You could be one step away from work that will transform your life and career.

The starting compensation range(s) for this role are listed above for a full-time employee (FTE) basis. Additional incentive cash and stock opportunities (based on eligibility) may be available. The starting pay rate takes into account characteristics of the job, such as required skills, where the job is performed, the employee’s work schedule, job-related knowledge, and experience. Final, individual compensation will be decided based on demonstrated experience. 

Eligibility for specific benefits listed on our careers site may vary based on the job and location. For more on benefits, please visit https://careers.bms.com/life-at-bms/.
 

Benefit offerings are subject to the terms and conditions of the applicable plans in effect at the time and may require enrollment. Our benefits include:

• Health Coverage: Medical, pharmacy, dental, and vision care.

• Wellbeing Support: Programs such as BMS Well-Being Account, BMS Living Life Better, and Employee Assistance Programs (EAP).

• Financial Well-being and Protection: 401(k) plan, short- and long-term disability, life insurance, accident insurance, supplemental health insurance, business travel protection, personal liability protection, identity theft benefit, legal support, and survivor support.

​Work-life benefits include:

Paid Time Off

• US Exempt Employees: flexible time off (unlimited, with manager approval, 11 paid national holidays (not applicable to employees in Phoenix, AZ, Puerto Rico or Rayzebio employees)

• Phoenix, AZ, Puerto Rico and Rayzebio Exempt, Non-Exempt, Hourly Employees: 160 hours annual paid vacation for new hires with manager approval, 11 national holidays, and 3 optional holidays

Based on eligibility*, additional time off for employees may include unlimited paid sick time, up to 2 paid volunteer days per year, summer hours flexibility, leaves of absence for medical, personal, parental, caregiver, bereavement, and military needs and an annual Global Shutdown between Christmas and New Years Day.

All global employees full and part-time who are actively employed at and paid directly by BMS at the end of the calendar year are eligible to take advantage of the Global Shutdown. 

*Eligibility Disclosure: The summer hours program is for United States (U.S.) office-based employees due to the unique nature of their work. Summer hours are generally not available for field sales and manufacturing operations and may also be limited for the capability centers. Employees in remote-by-design or lab-based roles may be eligible for summer hours, depending on the nature of their work, and should discuss eligibility with their manager. Employees covered under a collective bargaining agreement should consult that document to determine if they are eligible. Contractors, leased workers and other service providers are not eligible to participate in the program.

Uniquely Interesting Work, Life-changing Careers
With a single vision as inspiring as “Transforming patients’ lives through science™ ”, every BMS employee plays an integral role in work that goes far beyond ordinary. Each of us is empowered to apply our individual talents and unique perspectives in a supportive culture, promoting global participation in clinical trials, while our shared values of passion, innovation, urgency, accountability, inclusion and integrity bring out the highest potential of each of our colleagues.

On-site Protocol

BMS has an occupancy structure that determines where an employee is required to conduct their work. This structure includes site-essential, site-by-design, field-based and remote-by-design jobs. The occupancy type that you are assigned is determined by the nature and responsibilities of your role:

Site-essential roles require 100% of shifts onsite at your assigned facility. Site-by-design roles may be eligible for a hybrid work model with at least 50% onsite at your assigned facility. For these roles, onsite presence is considered an essential job function and is critical to collaboration, innovation, productivity, and a positive Company culture. For field-based and remote-by-design roles the ability to physically travel to visit customers, patients or business partners and to attend meetings on behalf of BMS as directed is an essential job function.

Supporting People with Disabilities

BMS is dedicated to ensuring that people with disabilities can excel through a transparent recruitment process, reasonable workplace accommodations/adjustments and ongoing support in their roles. Applicants can request a reasonable workplace accommodation/adjustment prior to accepting a job offer. If you require reasonable accommodations/adjustments in completing this application, or in any part of the recruitment process, direct your inquiries to adastaffingsupport@bms.com. Visit careers.bms.com/eeo-accessibility to access our complete Equal Employment Opportunity statement.

Candidate Rights

BMS will consider for employment qualified applicants with arrest and conviction records, pursuant to applicable laws in your area.

If you live in or expect to work from Los Angeles County if hired for this position, please visit this page for important additional information: https://careers.bms.com/california-residents/

Data Protection

We will never request payments, financial information, or social security numbers during our application or recruitment process. Learn more about protecting yourself at https://careers.bms.com/fraud-protection.

Any data processed in connection with role applications will be treated in accordance with applicable data privacy policies and regulations.

If you believe that the job posting is missing information required by local law or incorrect in any way, please contact BMS at TAEnablement@bms.com. Please provide the Job Title and Requisition number so we can review. Communications related to your application should not be sent to this email and you will not receive a response. Inquiries related to the status of your application should be directed to Chat with Ripley.