Job Search Results

Working with Us
Challenging. Meaningful. Life-changing. Those aren’t words that are usually associated with a job. But working at Bristol Myers Squibb is anything but usual. Here, uniquely interesting work happens every day, in every department. From optimizing a production line to the latest breakthroughs in cell therapy, this is work that transforms the lives of patients, and the careers of those who do it. You’ll get the chance to grow and thrive through opportunities uncommon in scale and scope, alongside high-achieving teams. Take your career farther than you thought possible.

Bristol Myers Squibb recognizes the importance of balance and flexibility in our work environment. We offer a wide variety of competitive benefits, services and programs that provide our employees with the resources to pursue their goals, both at work and in their personal lives. Read more: careers.bms.com/working-with-us.

Position Summary:

The Therapeutic Area Specialist (TAS) plays a critical role in Bristol Myers Squibb's (BMS) unique customer model, driving the adoption of new and existing medicines for appropriate patients through impactful engagement with Health Care Providers (HCPs).

The TAS's primary responsibility is to generate demand for BMS medicines within their portfolio by engaging HCPs with a differentiated Customer Experience (Cx) through deeper scientific dialogue, consistent with the product label, leveraging innovative working methods and CE^3 tools.

The TAS builds and maintains professional credibility with regional thought leaders (RTLs), community-based physicians, medical practice groups, office staff, and other stakeholders in the patient care continuum. They act as the primary point of contact, ensuring timely and scientifically accurate information.

Additionally, the TAS liaises with other BMS functions to enhance the overall Customer Experience, prioritizing the safe and appropriate use of BMS products, focusing on business results, performance objectives, and embodying BMS values.

This is a field-based role, with 100% of the TAS’s time spent with external customers.
 

Key Responsibilities:

• Promote approved BMS product indications within a defined territory or region to meet or exceed sales targets.

• Create demand for BMS medicines by articulating the clinical and scientific rationale for proper use.

• Engage with HCPs to build and continuously grow scientific expertise in all assigned products and therapeutic areas.

• Prepare and implement comprehensive territory and account plans.

• Utilize tools like CE^3 to derive insights and inform call plans, providing feedback for continuous improvement.

• Demonstrate scientific expertise and passion using approved scientific resources and publications.

• Conduct in-office presentations (e.g., lunch and learns) and organize external speaker programs.

• Maintain expertise on emerging data for approved indications.

• Use Medical on Call to respond to unsolicited questions and complex technical inquiries.

• Collaborate with other field teams to ensure the best Customer Experience for HCPs.

• Gather and share relevant insights internally to better serve customers.

• Comply with all applicable laws, regulations, and policies.
   

Qualifications & Experience:

• Advanced scientific degree and/or 5+ years of pharmaceutical or biotechnology experience in healthcare sales, MSL, HCP, or nursing.

• Ability to communicate scientific or clinical data accurately to help physicians serve patients.

• Proven experience building credibility with key customers and influencing networks through a customer-centric mindset.

• Preferred experience in Dermatology.

• Strong account management skills, superior selling competencies, and a proven sales performance track record.

• Ability to work effectively cross-functionally with a positive team mindset.

• Strong selling and promotional skills demonstrated by performance history.

• Customer/commercial mindset and ability to drive business results.

• Expertise in engaging with customers across the patient care journey.

• Resourcefulness in connecting with customers.

• Patient-focused mindset.

• Excellent communication and presentation skills to articulate scientific and clinical data.

• Strong learning mindset and passion for science.

• Ability to analyze data to inform strategies and target efforts effectively.

• Competency in using CE^3 and other software/CRM tools.

• Technological proficiency in various healthcare business aspects and interactions.

• Ability to use digital communication channels effectively.

• Competency in CE^3 and CRM tools for managing data, tracking interactions, and planning engagements.

• Technological adaptability and effectiveness.

• Strong business acumen and experience in analyzing market drivers and developing business plans.

• Demonstrated learning agility with the ability to apply lessons for improved results.

• Balancing individual drive and collaborative attitude.

• High integrity and judgment to navigate role requirements compliantly.

As this position requires operation of a Company-provided vehicle, employment offers are contingent on meeting “Qualified Driver” requirements, including at least 21 years of age, a driver’s license in good standing, and an acceptable driving risk level per Company standards.

The starting compensation for this job is a range from $136,000 - $160,000, plus incentive cash and stock opportunities (based on eligibility).The starting pay rate takes into account characteristics of the job, such as required skills and where the job is performed. Final, individual compensation will be decided based on demonstrated experience.

Eligibility for specific benefits listed on our careers site may vary based on the job and location. For more on benefits, please visit our BMS Career Site- https://careers.bms.com/working-with-us .

Benefit offerings are subject to the terms and conditions of the applicable plans then in effect and may include the following: Medical, pharmacy, dental and vision care. Wellbeing support such as the BMS Living Life Better program and employee assistance programs (EAP). Financial well-being resources and a 401(K). Financial protection benefits such as short- and long-term disability, life insurance, supplemental health insurance, business travel protection and survivor support. Work-life programs include paid national holidays and optional holidays, Global Shutdown days between Christmas and New Year’s holiday, up to 120 hours of paid vacation, up to two (2) paid days to volunteer, sick time off, and summer hours flexibility. Parental, caregiver, bereavement, and military leave. Family care services such as adoption and surrogacy reimbursement, fertility/infertility benefits, support for traveling mothers, and child, elder and pet care resources. Other perks like tuition reimbursement and a recognition program.
 

If you come across a role that intrigues you but doesn’t perfectly line up with your resume, we encourage you to apply anyway. You could be one step away from work that will transform your life and career.

Uniquely Interesting Work, Life-changing Careers
With a single vision as inspiring as “Transforming patients’ lives through science™ ”, every BMS employee plays an integral role in work that goes far beyond ordinary. Each of us is empowered to apply our individual talents and unique perspectives in a supportive culture, promoting global participation in clinical trials, while our shared values of passion, innovation, urgency, accountability, inclusion and integrity bring out the highest potential of each of our colleagues.

On-site Protocol

BMS has an occupancy structure that determines where an employee is required to conduct their work. This structure includes site-essential, site-by-design, field-based and remote-by-design jobs. The occupancy type that you are assigned is determined by the nature and responsibilities of your role:

Site-essential roles require 100% of shifts onsite at your assigned facility. Site-by-design roles may be eligible for a hybrid work model with at least 50% onsite at your assigned facility. For these roles, onsite presence is considered an essential job function and is critical to collaboration, innovation, productivity, and a positive Company culture. For field-based and remote-by-design roles the ability to physically travel to visit customers, patients or business partners and to attend meetings on behalf of BMS as directed is an essential job function.

BMS is dedicated to ensuring that people with disabilities can excel through a transparent recruitment process, reasonable workplace accommodations/adjustments and ongoing support in their roles. Applicants can request a reasonable workplace accommodation/adjustment prior to accepting a job offer. If you require reasonable accommodations/adjustments in completing this application, or in any part of the recruitment process, direct your inquiries to adastaffingsupport@bms.com. Visit careers.bms.com/eeo-accessibility to access our complete Equal Employment Opportunity statement.

BMS cares about your well-being and the well-being of our staff, customers, patients, and communities. As a result, the Company strongly recommends that all employees be fully vaccinated for Covid-19 and keep up to date with Covid-19 boosters.

BMS will consider for employment qualified applicants with arrest and conviction records, pursuant to applicable laws in your area.

If you live in or expect to work from Los Angeles County if hired for this position, please visit this page for important additional information: https://careers.bms.com/california-residents/

Any data processed in connection with role applications will be treated in accordance with applicable data privacy policies and regulations.

Working with Us
Challenging. Meaningful. Life-changing. Those aren’t words that are usually associated with a job. But working at Bristol Myers Squibb is anything but usual. Here, uniquely interesting work happens every day, in every department. From optimizing a production line to the latest breakthroughs in cell therapy, this is work that transforms the lives of patients, and the careers of those who do it. You’ll get the chance to grow and thrive through opportunities uncommon in scale and scope, alongside high-achieving teams. Take your career farther than you thought possible.

Bristol Myers Squibb recognizes the importance of balance and flexibility in our work environment. We offer a wide variety of competitive benefits, services and programs that provide our employees with the resources to pursue their goals, both at work and in their personal lives. Read more: careers.bms.com/working-with-us.

主要职责 (岗位相关):
•    有深入的产品知识和疾病领域知识
•    达成/超越区域目标
•    执行市场经理阐明的市场战略。从恰当的细分市场里甄别出目标HCP并与之合作, 达成推广计划
•    充分了解所在地区和所负责区域的关键HCPs
•    更新客户数据
•    协调当地的“院内会议”
•    及时更新HCP的信息，根据计划进行拜访。
•    建立和维护和关键HCP的联系, 理解客户(医学)需求。
•    达成并保持公司关于拜访率、知识水平、能力、行为和个人形象方面的要求。
•    定期（每天）在ETMS 系统中报告拜访情况。
•    提供准确的报告，并且根据规定的流程联系直接主管。
•    提供给直接主管关于BMS 推广材料有效性的信息。.
•    通过参加培训、会议、和自学医学文献以发展和提高专业知识
•    和团队成员分享自己的知识和经验。
•    管理好专业设备和促销资料，确保完好。

岗位要求
•    具备医药，生命科学相关本科以上学历
•    熟悉当地医院的推广工作
•    1-3 年销售经验
•    有肿瘤经验者优先考虑
•    具备良好的人际沟通技巧，团队合作精神，能独立分析解决问题并在压力下工作。 

If you come across a role that intrigues you but doesn’t perfectly line up with your resume, we encourage you to apply anyway. You could be one step away from work that will transform your life and career.

Uniquely Interesting Work, Life-changing Careers
With a single vision as inspiring as “Transforming patients’ lives through science™ ”, every BMS employee plays an integral role in work that goes far beyond ordinary. Each of us is empowered to apply our individual talents and unique perspectives in a supportive culture, promoting global participation in clinical trials, while our shared values of passion, innovation, urgency, accountability, inclusion and integrity bring out the highest potential of each of our colleagues.

On-site Protocol

BMS has an occupancy structure that determines where an employee is required to conduct their work. This structure includes site-essential, site-by-design, field-based and remote-by-design jobs. The occupancy type that you are assigned is determined by the nature and responsibilities of your role:

Site-essential roles require 100% of shifts onsite at your assigned facility. Site-by-design roles may be eligible for a hybrid work model with at least 50% onsite at your assigned facility. For these roles, onsite presence is considered an essential job function and is critical to collaboration, innovation, productivity, and a positive Company culture. For field-based and remote-by-design roles the ability to physically travel to visit customers, patients or business partners and to attend meetings on behalf of BMS as directed is an essential job function.

BMS is dedicated to ensuring that people with disabilities can excel through a transparent recruitment process, reasonable workplace accommodations/adjustments and ongoing support in their roles. Applicants can request a reasonable workplace accommodation/adjustment prior to accepting a job offer. If you require reasonable accommodations/adjustments in completing this application, or in any part of the recruitment process, direct your inquiries to adastaffingsupport@bms.com. Visit careers.bms.com/eeo-accessibility to access our complete Equal Employment Opportunity statement.

BMS cares about your well-being and the well-being of our staff, customers, patients, and communities. As a result, the Company strongly recommends that all employees be fully vaccinated for Covid-19 and keep up to date with Covid-19 boosters.

BMS will consider for employment qualified applicants with arrest and conviction records, pursuant to applicable laws in your area.

If you live in or expect to work from Los Angeles County if hired for this position, please visit this page for important additional information: https://careers.bms.com/california-residents/

Any data processed in connection with role applications will be treated in accordance with applicable data privacy policies and regulations.

Working with Us
Challenging. Meaningful. Life-changing. Those aren’t words that are usually associated with a job. But working at Bristol Myers Squibb is anything but usual. Here, uniquely interesting work happens every day, in every department. From optimizing a production line to the latest breakthroughs in cell therapy, this is work that transforms the lives of patients, and the careers of those who do it. You’ll get the chance to grow and thrive through opportunities uncommon in scale and scope, alongside high-achieving teams. Take your career farther than you thought possible.

Bristol Myers Squibb recognizes the importance of balance and flexibility in our work environment. We offer a wide variety of competitive benefits, services and programs that provide our employees with the resources to pursue their goals, both at work and in their personal lives. Read more: careers.bms.com/working-with-us.

Type de contrat : apprentissage ou contrat de professionnalisation

Date de début : rentrée 2025/2026

Durée : 1 à 2 ans

Description de l'emploi

Nous recherchons un alternant Assistant(e) Chef de produit IMMUNOLOGIE (Dermatologie-Rhumatologie) pour rejoindre notre équipe. Le poste est basé au siège social français de l’entreprise situé à Rueil-Malmaison (92), et est rattaché au Brand Lead Cardiovasculaire dans la division INNOVATIVE MEDICINES

A propos du poste

Au sein de l’équipe Marketing Immunologie, vous participerez à l’élaboration et la mise en œuvre de la stratégie de communication d’un portefeuille de produits avec de nouvelles indications en lancement, innovants en Immunologie dans un marché en pleine mutation.

A propos de l’entreprise   

Bristol Myers Squibb est une entreprise biopharmaceutique internationale dont la mission consiste à découvrir, développer et proposer des médicaments innovants qui aident les patients à surmonter des maladies graves.  

Vos principales missions : 

• Chargé de la gestion et du suivi des projets opérationnels en soutien de l’équipe marketing,
• Contribuer à l’implémentation de la stratégie de lancement d’un produit innovant,
• Participer à la création des plans stratégiques
• Réaliser et valider des outils de promotion dans le respect des contraintes réglementaires et juridiques (Visite numérique, remis, fiche posologique…)
• Participer à la construction de programmes éducationnels,
• Analyse, réalisation et suivi des opérations clients (programmes RPs, staff, congrès...),
• Implication dans l'organisation des séminaires de la force de vente,
• Suivi de la formation des délégués,
• Travail en étroite collaboration avec les différents acteurs, en externe et en interne, pour assister l’équipe marketing sur les dossiers en cours : Ventes / Marketing Opérationnel / Médical / Affaires Réglementaires / Relations Externes / Communication Interne & Externe/ Juridique / Formation / Achats / Prestataires
• Veille concurrentielle

 Compétences requises :

• Double formation scientifique (médecin, pharmacien, scientifique, vétérinaire...) + 3ème cycle Marketing ou formation type ESC,
• Intérêt pour la science et le monde de la santé,
• Intérêt pour l’accès au marché de produits pharmaceutiques,
• Autonomie, rigueur, sens de l'initiative, force de proposition, bon relationnel,
• Dynamique, esprit d’équipe, curiosité, implication,
• Bonne maîtrise de l'informatique,
• Bon anglais

If you come across a role that intrigues you but doesn’t perfectly line up with your resume, we encourage you to apply anyway. You could be one step away from work that will transform your life and career.

Uniquely Interesting Work, Life-changing Careers
With a single vision as inspiring as “Transforming patients’ lives through science™ ”, every BMS employee plays an integral role in work that goes far beyond ordinary. Each of us is empowered to apply our individual talents and unique perspectives in a supportive culture, promoting global participation in clinical trials, while our shared values of passion, innovation, urgency, accountability, inclusion and integrity bring out the highest potential of each of our colleagues.

On-site Protocol

BMS has an occupancy structure that determines where an employee is required to conduct their work. This structure includes site-essential, site-by-design, field-based and remote-by-design jobs. The occupancy type that you are assigned is determined by the nature and responsibilities of your role:

Site-essential roles require 100% of shifts onsite at your assigned facility. Site-by-design roles may be eligible for a hybrid work model with at least 50% onsite at your assigned facility. For these roles, onsite presence is considered an essential job function and is critical to collaboration, innovation, productivity, and a positive Company culture. For field-based and remote-by-design roles the ability to physically travel to visit customers, patients or business partners and to attend meetings on behalf of BMS as directed is an essential job function.

BMS is dedicated to ensuring that people with disabilities can excel through a transparent recruitment process, reasonable workplace accommodations/adjustments and ongoing support in their roles. Applicants can request a reasonable workplace accommodation/adjustment prior to accepting a job offer. If you require reasonable accommodations/adjustments in completing this application, or in any part of the recruitment process, direct your inquiries to adastaffingsupport@bms.com. Visit careers.bms.com/eeo-accessibility to access our complete Equal Employment Opportunity statement.

BMS cares about your well-being and the well-being of our staff, customers, patients, and communities. As a result, the Company strongly recommends that all employees be fully vaccinated for Covid-19 and keep up to date with Covid-19 boosters.

BMS will consider for employment qualified applicants with arrest and conviction records, pursuant to applicable laws in your area.

If you live in or expect to work from Los Angeles County if hired for this position, please visit this page for important additional information: https://careers.bms.com/california-residents/

Any data processed in connection with role applications will be treated in accordance with applicable data privacy policies and regulations.

Working with Us
Challenging. Meaningful. Life-changing. Those aren’t words that are usually associated with a job. But working at Bristol Myers Squibb is anything but usual. Here, uniquely interesting work happens every day, in every department. From optimizing a production line to the latest breakthroughs in cell therapy, this is work that transforms the lives of patients, and the careers of those who do it. You’ll get the chance to grow and thrive through opportunities uncommon in scale and scope, alongside high-achieving teams. Take your career farther than you thought possible.

Bristol Myers Squibb recognizes the importance of balance and flexibility in our work environment. We offer a wide variety of competitive benefits, services and programs that provide our employees with the resources to pursue their goals, both at work and in their personal lives. Read more: careers.bms.com/working-with-us.

• 有深入的产品知识和疾病领域知识
• 达成/超越区域目标
• 执行市场经理阐明的市场战略。从恰当的细分市场里甄别出目标HCP并与之合作, 达成推广计划
• 充分了解所在地区和所负责区域的关键HCPs
• 更新客户数据
• 协调当地的“院内会议”
• 及时更新HCP的信息，根据计划进行拜访。
• 建立和维护和关键HCP的联系, 理解客户(医学)需求。
• 达成并保持公司关于拜访率、知识水平、能力、行为和个人形象方面的要求。
• 定期（每天）在ETMS 系统中报告拜访情况。
• 提供准确的报告，并且根据规定的流程联系直接主管。
• 提供给直接主管关于BMS 推广材料有效性的信息。.
• 通过参加培训、会议、和自学医学文献以发展和提高专业知识
• 和团队成员分享自己的知识和经验。
• 管理好专业设备和促销资料，确保完好。

If you come across a role that intrigues you but doesn’t perfectly line up with your resume, we encourage you to apply anyway. You could be one step away from work that will transform your life and career.

Uniquely Interesting Work, Life-changing Careers
With a single vision as inspiring as “Transforming patients’ lives through science™ ”, every BMS employee plays an integral role in work that goes far beyond ordinary. Each of us is empowered to apply our individual talents and unique perspectives in a supportive culture, promoting global participation in clinical trials, while our shared values of passion, innovation, urgency, accountability, inclusion and integrity bring out the highest potential of each of our colleagues.

On-site Protocol

BMS has an occupancy structure that determines where an employee is required to conduct their work. This structure includes site-essential, site-by-design, field-based and remote-by-design jobs. The occupancy type that you are assigned is determined by the nature and responsibilities of your role:

Site-essential roles require 100% of shifts onsite at your assigned facility. Site-by-design roles may be eligible for a hybrid work model with at least 50% onsite at your assigned facility. For these roles, onsite presence is considered an essential job function and is critical to collaboration, innovation, productivity, and a positive Company culture. For field-based and remote-by-design roles the ability to physically travel to visit customers, patients or business partners and to attend meetings on behalf of BMS as directed is an essential job function.

BMS is dedicated to ensuring that people with disabilities can excel through a transparent recruitment process, reasonable workplace accommodations/adjustments and ongoing support in their roles. Applicants can request a reasonable workplace accommodation/adjustment prior to accepting a job offer. If you require reasonable accommodations/adjustments in completing this application, or in any part of the recruitment process, direct your inquiries to adastaffingsupport@bms.com. Visit careers.bms.com/eeo-accessibility to access our complete Equal Employment Opportunity statement.

BMS cares about your well-being and the well-being of our staff, customers, patients, and communities. As a result, the Company strongly recommends that all employees be fully vaccinated for Covid-19 and keep up to date with Covid-19 boosters.

BMS will consider for employment qualified applicants with arrest and conviction records, pursuant to applicable laws in your area.

If you live in or expect to work from Los Angeles County if hired for this position, please visit this page for important additional information: https://careers.bms.com/california-residents/

Any data processed in connection with role applications will be treated in accordance with applicable data privacy policies and regulations.

Working with Us
Challenging. Meaningful. Life-changing. Those aren’t words that are usually associated with a job. But working at Bristol Myers Squibb is anything but usual. Here, uniquely interesting work happens every day, in every department. From optimizing a production line to the latest breakthroughs in cell therapy, this is work that transforms the lives of patients, and the careers of those who do it. You’ll get the chance to grow and thrive through opportunities uncommon in scale and scope, alongside high-achieving teams. Take your career farther than you thought possible.

Bristol Myers Squibb recognizes the importance of balance and flexibility in our work environment. We offer a wide variety of competitive benefits, services and programs that provide our employees with the resources to pursue their goals, both at work and in their personal lives. Read more: careers.bms.com/working-with-us.

Type de contrat : apprentissage ou contrat de professionnalisation

Date de début : rentrée 2025/2026

Durée : 1 à 2 ans

Description de l'emploi

Nous recherchons un alternant Assistant(e) Chef de produit IMMUNOLOGIE (Dermatologie-Rhumatologie) pour rejoindre notre équipe. Le poste est basé au siège social français de l’entreprise situé à Rueil-Malmaison (92), et est rattaché au Brand Lead Cardiovasculaire dans la division INNOVATIVE MEDICINES

A propos du poste

Au sein de l’équipe Marketing Immunologie, vous participerez à l’élaboration et la mise en œuvre de la stratégie de communication d’un portefeuille de produits avec de nouvelles indications en lancement, innovants en Immunologie dans un marché en pleine mutation.

A propos de l’entreprise   

Bristol Myers Squibb est une entreprise biopharmaceutique internationale dont la mission consiste à découvrir, développer et proposer des médicaments innovants qui aident les patients à surmonter des maladies graves.  

Vos principales missions : 

• Chargé de la gestion et du suivi des projets opérationnels en soutien de l’équipe marketing,
• Contribuer à l’implémentation de la stratégie de lancement d’un produit innovant,
• Participer à la création des plans stratégiques
• Réaliser et valider des outils de promotion dans le respect des contraintes réglementaires et juridiques (Visite numérique, remis, fiche posologique…)
• Participer à la construction de programmes éducationnels,
• Analyse, réalisation et suivi des opérations clients (programmes RPs, staff, congrès...),
• Implication dans l'organisation des séminaires de la force de vente,
• Suivi de la formation des délégués,
• Travail en étroite collaboration avec les différents acteurs, en externe et en interne, pour assister l’équipe marketing sur les dossiers en cours : Ventes / Marketing Opérationnel / Médical / Affaires Réglementaires / Relations Externes / Communication Interne & Externe/ Juridique / Formation / Achats / Prestataires
• Veille concurrentielle

 Compétences requises :

• Double formation scientifique (médecin, pharmacien, scientifique, vétérinaire...) + 3ème cycle Marketing ou formation type ESC,
• Intérêt pour la science et le monde de la santé,
• Intérêt pour l’accès au marché de produits pharmaceutiques,
• Autonomie, rigueur, sens de l'initiative, force de proposition, bon relationnel,
• Dynamique, esprit d’équipe, curiosité, implication,
• Bonne maîtrise de l'informatique,
• Bon anglais

If you come across a role that intrigues you but doesn’t perfectly line up with your resume, we encourage you to apply anyway. You could be one step away from work that will transform your life and career.

Uniquely Interesting Work, Life-changing Careers
With a single vision as inspiring as “Transforming patients’ lives through science™ ”, every BMS employee plays an integral role in work that goes far beyond ordinary. Each of us is empowered to apply our individual talents and unique perspectives in a supportive culture, promoting global participation in clinical trials, while our shared values of passion, innovation, urgency, accountability, inclusion and integrity bring out the highest potential of each of our colleagues.

On-site Protocol

BMS has an occupancy structure that determines where an employee is required to conduct their work. This structure includes site-essential, site-by-design, field-based and remote-by-design jobs. The occupancy type that you are assigned is determined by the nature and responsibilities of your role:

Site-essential roles require 100% of shifts onsite at your assigned facility. Site-by-design roles may be eligible for a hybrid work model with at least 50% onsite at your assigned facility. For these roles, onsite presence is considered an essential job function and is critical to collaboration, innovation, productivity, and a positive Company culture. For field-based and remote-by-design roles the ability to physically travel to visit customers, patients or business partners and to attend meetings on behalf of BMS as directed is an essential job function.

BMS is dedicated to ensuring that people with disabilities can excel through a transparent recruitment process, reasonable workplace accommodations/adjustments and ongoing support in their roles. Applicants can request a reasonable workplace accommodation/adjustment prior to accepting a job offer. If you require reasonable accommodations/adjustments in completing this application, or in any part of the recruitment process, direct your inquiries to adastaffingsupport@bms.com. Visit careers.bms.com/eeo-accessibility to access our complete Equal Employment Opportunity statement.

BMS cares about your well-being and the well-being of our staff, customers, patients, and communities. As a result, the Company strongly recommends that all employees be fully vaccinated for Covid-19 and keep up to date with Covid-19 boosters.

BMS will consider for employment qualified applicants with arrest and conviction records, pursuant to applicable laws in your area.

If you live in or expect to work from Los Angeles County if hired for this position, please visit this page for important additional information: https://careers.bms.com/california-residents/

Any data processed in connection with role applications will be treated in accordance with applicable data privacy policies and regulations.

Working with Us
Challenging. Meaningful. Life-changing. Those aren’t words that are usually associated with a job. But working at Bristol Myers Squibb is anything but usual. Here, uniquely interesting work happens every day, in every department. From optimizing a production line to the latest breakthroughs in cell therapy, this is work that transforms the lives of patients, and the careers of those who do it. You’ll get the chance to grow and thrive through opportunities uncommon in scale and scope, alongside high-achieving teams. Take your career farther than you thought possible.

Bristol Myers Squibb recognizes the importance of balance and flexibility in our work environment. We offer a wide variety of competitive benefits, services and programs that provide our employees with the resources to pursue their goals, both at work and in their personal lives. Read more: careers.bms.com/working-with-us.

Type de contrat : apprentissage ou contrat de professionnalisation

Date de début : rentrée 2025/2026

Durée : 1 à 2 ans

Description de l'emploi

Nous recherchons un alternant Chef de Projet Strat & Ops pour rejoindre notre équipe. Le poste est basé au siège social français de l’entreprise situé à Rueil-Malmaison (92), et est rattaché au Directeur Associé Stratégie & Opérations dans la division INNOVATIVE MEDICINES

A propos du poste

Soutien auprès du Directeur Associé Stratégie et Opérations (Strat & Ops) au niveau des activités stratégiques et opérationnelles de la Division Innovative Medicines (IM) ayant un portefeuille de produits innovants en Cardiovasculaire et Immunologie dans un marché en pleine mutation. Le Directeur Associé lui-même soutenant le Directeur de Division (BUD) dans le déploiement opérationnel de sa vision et gouvernance.

A  propos de l’entreprise  

Bristol Myers Squibb est une entreprise biopharmaceutique internationale dont la mission consiste à découvrir, développer et proposer des médicaments innovants qui aident les patients à surmonter des maladies graves.  

Vos principales missions : 

Au niveau stratégique :
 

• Assurer la veille sur les activités pipeline de la Division qui ont un impact commercial ;
• Assurer la veille technologique (en particulier les innovations autour de l’IA) ;
• Soutenir le Directeur Strat&Ops dans les projets stratégiques cross division.

Au niveau opérationnel en étroite collaboration avec le coordinateur aire thérapeutique :

• Assurer le suivi du respect de la Charte des Activités Promotionnelles et des procédures internes/externes ;
• Assurer l’alignement des stratégies et tactiques marketing au sein de la Division ;
• Assurer la gestion et la coordination des revues de performance pour la Division ;
• Assurer la consolidation des tableaux de suivi relatif aux indicateurs de performance au périmètre de la Division ;
• Planifier les activités annuelles de la Division (dont les réunions nationales) ;
• Participer activement à la mise en place et à l’analyse de projets transverses inter Division et Cross Division.
• Travailler en étroite collaboration avec les équipes Marketing et commerciales

 Compétences requises :

• Ingénieur, Data analyst, Pharmacien et/ou école de commerce,
• Esprit analytique et appétence pour les chiffres,
• Autonomie, rigueur, sens de l'initiative, force de proposition, bon relationnel,
• Intérêt pour la science et le monde de la santé, agilité scientifique,
• Intérêt pour l’accès au marché de produits pharmaceutiques,
• Connaissance et fluidité analytique,
• Dynamique, esprit d’équipe, curiosité, implication,
• Bonne maîtrise de l'Excel et de l’informatique
• Bon anglais.

If you come across a role that intrigues you but doesn’t perfectly line up with your resume, we encourage you to apply anyway. You could be one step away from work that will transform your life and career.

Uniquely Interesting Work, Life-changing Careers
With a single vision as inspiring as “Transforming patients’ lives through science™ ”, every BMS employee plays an integral role in work that goes far beyond ordinary. Each of us is empowered to apply our individual talents and unique perspectives in a supportive culture, promoting global participation in clinical trials, while our shared values of passion, innovation, urgency, accountability, inclusion and integrity bring out the highest potential of each of our colleagues.

On-site Protocol

BMS has an occupancy structure that determines where an employee is required to conduct their work. This structure includes site-essential, site-by-design, field-based and remote-by-design jobs. The occupancy type that you are assigned is determined by the nature and responsibilities of your role:

Site-essential roles require 100% of shifts onsite at your assigned facility. Site-by-design roles may be eligible for a hybrid work model with at least 50% onsite at your assigned facility. For these roles, onsite presence is considered an essential job function and is critical to collaboration, innovation, productivity, and a positive Company culture. For field-based and remote-by-design roles the ability to physically travel to visit customers, patients or business partners and to attend meetings on behalf of BMS as directed is an essential job function.

BMS is dedicated to ensuring that people with disabilities can excel through a transparent recruitment process, reasonable workplace accommodations/adjustments and ongoing support in their roles. Applicants can request a reasonable workplace accommodation/adjustment prior to accepting a job offer. If you require reasonable accommodations/adjustments in completing this application, or in any part of the recruitment process, direct your inquiries to adastaffingsupport@bms.com. Visit careers.bms.com/eeo-accessibility to access our complete Equal Employment Opportunity statement.

BMS cares about your well-being and the well-being of our staff, customers, patients, and communities. As a result, the Company strongly recommends that all employees be fully vaccinated for Covid-19 and keep up to date with Covid-19 boosters.

BMS will consider for employment qualified applicants with arrest and conviction records, pursuant to applicable laws in your area.

If you live in or expect to work from Los Angeles County if hired for this position, please visit this page for important additional information: https://careers.bms.com/california-residents/

Any data processed in connection with role applications will be treated in accordance with applicable data privacy policies and regulations.

Working with Us
Challenging. Meaningful. Life-changing. Those aren’t words that are usually associated with a job. But working at Bristol Myers Squibb is anything but usual. Here, uniquely interesting work happens every day, in every department. From optimizing a production line to the latest breakthroughs in cell therapy, this is work that transforms the lives of patients, and the careers of those who do it. You’ll get the chance to grow and thrive through opportunities uncommon in scale and scope, alongside high-achieving teams. Take your career farther than you thought possible.

Bristol Myers Squibb recognizes the importance of balance and flexibility in our work environment. We offer a wide variety of competitive benefits, services and programs that provide our employees with the resources to pursue their goals, both at work and in their personal lives. Read more: careers.bms.com/working-with-us.

Pourquoi ce poste existe :

Depuis 2014, Bristol Myers Squibb a mis en place une stratégie d'Expérience Client pour garantir une culture orientée client, favorisant ainsi la performance et la transformation de l'entreprise. Afin de mieux répondre aux attentes des différentes unités commerciales (ImmunoScience, Immuno-Oncologie et Cardiologie), nous souhaitons renforcer notre équipe.  Vous serez impliqué(e) dans diverses missions qui vous permettront de développer vos compétences en analysant les insights clients et en soutenant l'efficacité des forces de vente.

Description du poste :

Chez Bristol Myers Squibb, nous avons pour ambition de transformer la vie des patients grâce à la science. Nos domaines d'expertise incluent l'oncologie, l'hématologie, l'immunologie et les maladies cardiovasculaires. Nous disposons de l'un des pipelines les plus prometteurs et diversifiés de l'industrie pharmaceutique. Notre culture est empreinte d'humanité et chaque innovation apporte des changements significatifs. Rejoignez-nous et faites la différence !

Activités pour le Service Customer insights and engagement (70% du temps)

• Intégration du service Customer insights and engagement d’un laboratoire pharmaceutique pour participer à la transformation et au développement de la Culture Client sur la Business Unit ONCOLOGIE et HEMATOLOGIE.

• Gestion des dossiers insights clients et enquêtes de satisfaction client pour les BU Oncologie et Hématologie : Mesurer l’expérience client des médecins et professionnels de santé, analyser les résultats et les partager aux équipes commerciales en vu d’améliorer les services, outils et événements.
• Analyser les retours clients afin de comprendre les raisons d’insatisfaction et de satisfaction et faire des recommandations d’amélioration
• Accompagner les équipes dans le développement de l’orientation client et l’utilisation des insights clients pour la construction de services, plan tactique en lien avec les brands en Oncologie et hématologie.
• Suivre et communiquer les KPI insights clients : NPS, Satisfaction client, dashboard POWER BI
• Pilotage des outils de mesure de l'expérience client, et organisation des évolutions techniques et métiers de ces outils.
• Participation à la mise en place de workshops cross-fonctionnels sur le design des parcours clients, personaes et idéation d’expérience client.
• Développement et pilotage des formations Expérience Client, animation des formations et coaching d’équipe.

Activités pour le service Field Force Effectiveness (FFE) (30% du temps) :

• près s’être familiarisé avec le CRM et l’écosystème et l’architecture des systèmes informatiques liés à la performance et à l’activité des itinérants, travailler avec l’Analyste FFE et les Responsables FFE, ainsi que les équipes support du Global pour mettre en œuvre la nouvelle gouvernance de la data et suivre les demandes de paramétrages de nos différents outils :
  • Maintenance du catalogue de données en support de l’Analyste FFE,
  • Suivi des demandes de paramétrage en coordination avec l’Analyste FFE et les Responsables FFE.
• Support des 2 Responsables FFE dans la gestion de CE3 :
  • Support lors des UAT,
  • Support dans l’animation des Ambassadeurs terrain.
• Maintenance des SharePoints FFE, Systèmes de motivation et Terrain Ventes :
  • Mise à jour des documents et des liens selon les besoins.

Compétences requises :

• Profil analytique avec une appétence pour les chiffres.
• Connaissance de l'environnement SharePoint appréciée.
• Intérêt pour l’expérience client et l'efficacité des forces de vente.
• Intérêt pour l’expérience client (CRM, marketing de la relation client, expérience client, culture client).
• Forte Orientation client
• Bonne maitrise de la communication écrite et orale
• Connaissance des méthodes de construction d’un parcours client
• Sens du client, sens du contact humain, curiosité, réactivité et dynamisme.
• Force de proposition, autonomie, rigueur.
• Maîtrise de l'anglais (réunions internationales fréquentes).
• Forte capacité de synthèse et d’analyse.
• Capacité à gérer plusieurs projets simultanément.
• Maîtrise du pack Office (Notamment Excel  +++ et power point).
• Connaissance des indicateurs de mesure de la satisfaction client (COS, NPS, CES).
• Connaissance du secteur de la santé et de la pharmacie est un plus (pas obligatoire pour postuler à ce poste).

Profil recherché :

• Étudiant(e) en Master, avec une formation en marketing, gestion de projet ou expérience client / Master 1 et/ou master 2

If you come across a role that intrigues you but doesn’t perfectly line up with your resume, we encourage you to apply anyway. You could be one step away from work that will transform your life and career.

Uniquely Interesting Work, Life-changing Careers
With a single vision as inspiring as “Transforming patients’ lives through science™ ”, every BMS employee plays an integral role in work that goes far beyond ordinary. Each of us is empowered to apply our individual talents and unique perspectives in a supportive culture, promoting global participation in clinical trials, while our shared values of passion, innovation, urgency, accountability, inclusion and integrity bring out the highest potential of each of our colleagues.

On-site Protocol

BMS has an occupancy structure that determines where an employee is required to conduct their work. This structure includes site-essential, site-by-design, field-based and remote-by-design jobs. The occupancy type that you are assigned is determined by the nature and responsibilities of your role:

Site-essential roles require 100% of shifts onsite at your assigned facility. Site-by-design roles may be eligible for a hybrid work model with at least 50% onsite at your assigned facility. For these roles, onsite presence is considered an essential job function and is critical to collaboration, innovation, productivity, and a positive Company culture. For field-based and remote-by-design roles the ability to physically travel to visit customers, patients or business partners and to attend meetings on behalf of BMS as directed is an essential job function.

BMS is dedicated to ensuring that people with disabilities can excel through a transparent recruitment process, reasonable workplace accommodations/adjustments and ongoing support in their roles. Applicants can request a reasonable workplace accommodation/adjustment prior to accepting a job offer. If you require reasonable accommodations/adjustments in completing this application, or in any part of the recruitment process, direct your inquiries to adastaffingsupport@bms.com. Visit careers.bms.com/eeo-accessibility to access our complete Equal Employment Opportunity statement.

BMS cares about your well-being and the well-being of our staff, customers, patients, and communities. As a result, the Company strongly recommends that all employees be fully vaccinated for Covid-19 and keep up to date with Covid-19 boosters.

BMS will consider for employment qualified applicants with arrest and conviction records, pursuant to applicable laws in your area.

If you live in or expect to work from Los Angeles County if hired for this position, please visit this page for important additional information: https://careers.bms.com/california-residents/

Any data processed in connection with role applications will be treated in accordance with applicable data privacy policies and regulations.

Working with Us
Challenging. Meaningful. Life-changing. Those aren’t words that are usually associated with a job. But working at Bristol Myers Squibb is anything but usual. Here, uniquely interesting work happens every day, in every department. From optimizing a production line to the latest breakthroughs in cell therapy, this is work that transforms the lives of patients, and the careers of those who do it. You’ll get the chance to grow and thrive through opportunities uncommon in scale and scope, alongside high-achieving teams. Take your career farther than you thought possible.

Bristol Myers Squibb recognizes the importance of balance and flexibility in our work environment. We offer a wide variety of competitive benefits, services and programs that provide our employees with the resources to pursue their goals, both at work and in their personal lives. Read more: careers.bms.com/working-with-us.

Type de contrat : apprentissage ou contrat de professionnalisation

Date de début : rentrée 2025/2026

Durée : 1 à 2 ans

Description de l'emploi

Nous recherchons un alternant Assistant(e) Chef de produit CARDIOVASCULAIRE pour rejoindre notre équipe. Le poste est basé au siège social français de l’entreprise situé à Rueil-Malmaison (92), et est rattaché au Brand Lead Cardiovasculaire dans la division INNOVATIVE MEDICINES.

A propos du poste

Au sein de l’équipe Marketing Cardiovasculaire, vous participerez à l’élaboration et la mise en œuvre de la stratégie de communication d’un portefeuille de produits avec de nouvelles indications en lancement, innovants en Cardiovasculaire dans un marché en pleine mutation.

A propos de l’entreprise   

Bristol Myers Squibb est une entreprise biopharmaceutique internationale dont la mission consiste à découvrir, développer et proposer des médicaments innovants qui aident les patients à surmonter des maladies graves.  

Vos principales missions : 

• Chargé de la gestion et du suivi des projets opérationnels en soutien de l’équipe marketing,
• Contribuer à l’implémentation de la stratégie de lancement d’un produit innovant,
• Participation à la construction des plans stratégiques
• Réaliser et valider des outils de promotion dans le respect des contraintes réglementaires et juridiques (Visite numérique, remis, fiche posologique…)
• Participer à la construction de programmes éducationnels,
• Analyse, réalisation et suivi des opérations clients (programmes RPs, staff, congrès...),
• Implication dans l'organisation des séminaires de la force de vente,
• Suivi de la formation des délégués,
• Travail en étroite collaboration avec les différents acteurs, en externe et en interne, pour assister l’équipe marketing sur les dossiers en cours : Ventes / Marketing Opérationnel / Médical / Affaires Réglementaires / Relations Externes / Communication Interne & Externe/ Juridique / Formation / Achats / Prestataires
• Veille concurrentielle

 Compétences requises :

• Double formation scientifique (médecin, pharmacien, scientifique, vétérinaire...) + 3ème cycle Marketing ou formation type ESC,
• Intérêt pour la science et le monde de la santé,
• Intérêt pour l’accès au marché de produits pharmaceutiques,
• Autonomie, rigueur, sens de l'initiative, force de proposition, bon relationnel,
• Dynamique, esprit d’équipe, curiosité, implication,
• Bonne maîtrise de l'informatique,
• Bon anglais

If you come across a role that intrigues you but doesn’t perfectly line up with your resume, we encourage you to apply anyway. You could be one step away from work that will transform your life and career.

Uniquely Interesting Work, Life-changing Careers
With a single vision as inspiring as “Transforming patients’ lives through science™ ”, every BMS employee plays an integral role in work that goes far beyond ordinary. Each of us is empowered to apply our individual talents and unique perspectives in a supportive culture, promoting global participation in clinical trials, while our shared values of passion, innovation, urgency, accountability, inclusion and integrity bring out the highest potential of each of our colleagues.

On-site Protocol

BMS has an occupancy structure that determines where an employee is required to conduct their work. This structure includes site-essential, site-by-design, field-based and remote-by-design jobs. The occupancy type that you are assigned is determined by the nature and responsibilities of your role:

Site-essential roles require 100% of shifts onsite at your assigned facility. Site-by-design roles may be eligible for a hybrid work model with at least 50% onsite at your assigned facility. For these roles, onsite presence is considered an essential job function and is critical to collaboration, innovation, productivity, and a positive Company culture. For field-based and remote-by-design roles the ability to physically travel to visit customers, patients or business partners and to attend meetings on behalf of BMS as directed is an essential job function.

BMS is dedicated to ensuring that people with disabilities can excel through a transparent recruitment process, reasonable workplace accommodations/adjustments and ongoing support in their roles. Applicants can request a reasonable workplace accommodation/adjustment prior to accepting a job offer. If you require reasonable accommodations/adjustments in completing this application, or in any part of the recruitment process, direct your inquiries to adastaffingsupport@bms.com. Visit careers.bms.com/eeo-accessibility to access our complete Equal Employment Opportunity statement.

BMS cares about your well-being and the well-being of our staff, customers, patients, and communities. As a result, the Company strongly recommends that all employees be fully vaccinated for Covid-19 and keep up to date with Covid-19 boosters.

BMS will consider for employment qualified applicants with arrest and conviction records, pursuant to applicable laws in your area.

If you live in or expect to work from Los Angeles County if hired for this position, please visit this page for important additional information: https://careers.bms.com/california-residents/

Any data processed in connection with role applications will be treated in accordance with applicable data privacy policies and regulations.

Working with Us
Challenging. Meaningful. Life-changing. Those aren’t words that are usually associated with a job. But working at Bristol Myers Squibb is anything but usual. Here, uniquely interesting work happens every day, in every department. From optimizing a production line to the latest breakthroughs in cell therapy, this is work that transforms the lives of patients, and the careers of those who do it. You’ll get the chance to grow and thrive through opportunities uncommon in scale and scope, alongside high-achieving teams. Take your career farther than you thought possible.

Bristol Myers Squibb recognizes the importance of balance and flexibility in our work environment. We offer a wide variety of competitive benefits, services and programs that provide our employees with the resources to pursue their goals, both at work and in their personal lives. Read more: careers.bms.com/working-with-us.

Type de contrat : apprentissage ou contrat de professionnalisation

Date de début : rentrée 2025/2026

Durée : 1 à 2 ans

Description de l'emploi

Nous recherchons un alternant Assistant(e) Chef de produit CARDIOVASCULAIRE pour rejoindre notre équipe. Le poste est basé au siège social français de l’entreprise situé à Rueil-Malmaison (92), et est rattaché au Brand Lead Cardiovasculaire dans la division INNOVATIVE MEDICINES.

A propos du poste

Au sein de l’équipe Marketing Cardiovasculaire, vous participerez à l’élaboration et la mise en œuvre de la stratégie de communication d’un portefeuille de produits avec de nouvelles indications en lancement, innovants en Cardiovasculaire dans un marché en pleine mutation.

A propos de l’entreprise   

Bristol Myers Squibb est une entreprise biopharmaceutique internationale dont la mission consiste à découvrir, développer et proposer des médicaments innovants qui aident les patients à surmonter des maladies graves.  

Vos principales missions : 

• Chargé de la gestion et du suivi des projets opérationnels en soutien de l’équipe marketing,
• Contribuer à l’implémentation de la stratégie de lancement d’un produit innovant,
• Participation à la construction des plans stratégiques
• Réaliser et valider des outils de promotion dans le respect des contraintes réglementaires et juridiques (Visite numérique, remis, fiche posologique…)
• Participer à la construction de programmes éducationnels,
• Analyse, réalisation et suivi des opérations clients (programmes RPs, staff, congrès...),
• Implication dans l'organisation des séminaires de la force de vente,
• Suivi de la formation des délégués,
• Travail en étroite collaboration avec les différents acteurs, en externe et en interne, pour assister l’équipe marketing sur les dossiers en cours : Ventes / Marketing Opérationnel / Médical / Affaires Réglementaires / Relations Externes / Communication Interne & Externe/ Juridique / Formation / Achats / Prestataires
• Veille concurrentielle

 Compétences requises :

• Double formation scientifique (médecin, pharmacien, scientifique, vétérinaire...) + 3ème cycle Marketing ou formation type ESC,
• Intérêt pour la science et le monde de la santé,
• Intérêt pour l’accès au marché de produits pharmaceutiques,
• Autonomie, rigueur, sens de l'initiative, force de proposition, bon relationnel,
• Dynamique, esprit d’équipe, curiosité, implication,
• Bonne maîtrise de l'informatique,
• Bon anglais

If you come across a role that intrigues you but doesn’t perfectly line up with your resume, we encourage you to apply anyway. You could be one step away from work that will transform your life and career.

Uniquely Interesting Work, Life-changing Careers
With a single vision as inspiring as “Transforming patients’ lives through science™ ”, every BMS employee plays an integral role in work that goes far beyond ordinary. Each of us is empowered to apply our individual talents and unique perspectives in a supportive culture, promoting global participation in clinical trials, while our shared values of passion, innovation, urgency, accountability, inclusion and integrity bring out the highest potential of each of our colleagues.

On-site Protocol

BMS has an occupancy structure that determines where an employee is required to conduct their work. This structure includes site-essential, site-by-design, field-based and remote-by-design jobs. The occupancy type that you are assigned is determined by the nature and responsibilities of your role:

Site-essential roles require 100% of shifts onsite at your assigned facility. Site-by-design roles may be eligible for a hybrid work model with at least 50% onsite at your assigned facility. For these roles, onsite presence is considered an essential job function and is critical to collaboration, innovation, productivity, and a positive Company culture. For field-based and remote-by-design roles the ability to physically travel to visit customers, patients or business partners and to attend meetings on behalf of BMS as directed is an essential job function.

BMS is dedicated to ensuring that people with disabilities can excel through a transparent recruitment process, reasonable workplace accommodations/adjustments and ongoing support in their roles. Applicants can request a reasonable workplace accommodation/adjustment prior to accepting a job offer. If you require reasonable accommodations/adjustments in completing this application, or in any part of the recruitment process, direct your inquiries to adastaffingsupport@bms.com. Visit careers.bms.com/eeo-accessibility to access our complete Equal Employment Opportunity statement.

BMS cares about your well-being and the well-being of our staff, customers, patients, and communities. As a result, the Company strongly recommends that all employees be fully vaccinated for Covid-19 and keep up to date with Covid-19 boosters.

BMS will consider for employment qualified applicants with arrest and conviction records, pursuant to applicable laws in your area.

If you live in or expect to work from Los Angeles County if hired for this position, please visit this page for important additional information: https://careers.bms.com/california-residents/

Any data processed in connection with role applications will be treated in accordance with applicable data privacy policies and regulations.

Working with Us
Challenging. Meaningful. Life-changing. Those aren’t words that are usually associated with a job. But working at Bristol Myers Squibb is anything but usual. Here, uniquely interesting work happens every day, in every department. From optimizing a production line to the latest breakthroughs in cell therapy, this is work that transforms the lives of patients, and the careers of those who do it. You’ll get the chance to grow and thrive through opportunities uncommon in scale and scope, alongside high-achieving teams. Take your career farther than you thought possible.

Bristol Myers Squibb recognizes the importance of balance and flexibility in our work environment. We offer a wide variety of competitive benefits, services and programs that provide our employees with the resources to pursue their goals, both at work and in their personal lives. Read more: careers.bms.com/working-with-us.

Pourquoi ce poste existe :

Depuis 2014, Bristol Myers Squibb a mis en place une stratégie d'Expérience Client pour garantir une culture orientée client, favorisant ainsi la performance et la transformation de l'entreprise. Afin de mieux répondre aux attentes des différentes unités commerciales (ImmunoScience, Immuno-Oncologie et Cardiologie), nous souhaitons renforcer notre équipe.

Description du poste :

Chez Bristol Myers Squibb, nous avons pour ambition de transformer la vie des patients grâce à la science. Nos domaines d'expertise incluent l'oncologie, l'hématologie, l'immunologie et les maladies cardiovasculaires. Nous disposons de l'un des pipelines les plus prometteurs et diversifiés de l'industrie pharmaceutique. Notre culture est empreinte d'humanité et chaque innovation apporte des changements significatifs. Rejoignez-nous et faites la différence !

Activités principales :

• Intégration du service Customer insights and engagement d’un laboratoire pharmaceutique pour participer à la transformation et au développement de la Culture Client sur la Business Unit ONCOLOGIE et HEMATOLOGIE.

• Gestion des dossiers insights clients et enquêtes de satisfaction client pour les BU Oncologie et Hématologie : Mesurer l’expérience client des médecins et professionnels de santé, analyser les résultats et les partager aux équipes commerciales en vu d’améliorer les services, outils et événements.
• Analyser les retours clients afin de comprendre les raisons d’insatisfaction et de satisfaction et faire des recommandations d’amélioration
• Accompagner les équipes dans le développement de l’orientation client et l’utilisation des insights clients pour la construction de services, plan tactique en lien avec les brands en Oncologie et hématologie.
• Suivre et communiquer les KPI insights clients : NPS, Satisfaction client, dashboard POWER BI
• Pilotage des outils de mesure de l'expérience client, et organisation des évolutions techniques et métiers de ces outils.
• Participation à la mise en place de workshops cross-fonctionnels sur le design des parcours clients, personaes et idéation d’expérience client.
• Développement et pilotage des formations Expérience Client, animation des formations et coaching d’équipe.

Compétences requises :

• Intérêt pour l’expérience client (CRM, marketing de la relation client, expérience client, culture client).
• Forte Orientation client
• Bonne maitrise de la communication écrite et orale
• Connaissance des méthodes de construction d’un parcours client
• Sens du client, sens du contact humain, curiosité, réactivité et dynamisme.
• Force de proposition, autonomie, rigueur.
• Maîtrise de l'anglais (réunions internationales fréquentes).
• Forte capacité de synthèse et d’analyse.
• Capacité à gérer plusieurs projets simultanément.
• Maîtrise du pack Office (Notamment Excel et power point).
• Connaissance des indicateurs de mesure de la satisfaction client (COS, NPS, CES).
• Connaissance du secteur de la santé et de la pharmacie est un plus (pas obligatoire pour postuler à ce poste).

Profil recherché :

• Étudiant(e) en Master, avec une formation en marketing, gestion de projet ou expérience client. Master 1 et/ou Master 2

If you come across a role that intrigues you but doesn’t perfectly line up with your resume, we encourage you to apply anyway. You could be one step away from work that will transform your life and career.

Uniquely Interesting Work, Life-changing Careers
With a single vision as inspiring as “Transforming patients’ lives through science™ ”, every BMS employee plays an integral role in work that goes far beyond ordinary. Each of us is empowered to apply our individual talents and unique perspectives in a supportive culture, promoting global participation in clinical trials, while our shared values of passion, innovation, urgency, accountability, inclusion and integrity bring out the highest potential of each of our colleagues.

On-site Protocol

BMS has an occupancy structure that determines where an employee is required to conduct their work. This structure includes site-essential, site-by-design, field-based and remote-by-design jobs. The occupancy type that you are assigned is determined by the nature and responsibilities of your role:

Site-essential roles require 100% of shifts onsite at your assigned facility. Site-by-design roles may be eligible for a hybrid work model with at least 50% onsite at your assigned facility. For these roles, onsite presence is considered an essential job function and is critical to collaboration, innovation, productivity, and a positive Company culture. For field-based and remote-by-design roles the ability to physically travel to visit customers, patients or business partners and to attend meetings on behalf of BMS as directed is an essential job function.

BMS is dedicated to ensuring that people with disabilities can excel through a transparent recruitment process, reasonable workplace accommodations/adjustments and ongoing support in their roles. Applicants can request a reasonable workplace accommodation/adjustment prior to accepting a job offer. If you require reasonable accommodations/adjustments in completing this application, or in any part of the recruitment process, direct your inquiries to adastaffingsupport@bms.com. Visit careers.bms.com/eeo-accessibility to access our complete Equal Employment Opportunity statement.

BMS cares about your well-being and the well-being of our staff, customers, patients, and communities. As a result, the Company strongly recommends that all employees be fully vaccinated for Covid-19 and keep up to date with Covid-19 boosters.

BMS will consider for employment qualified applicants with arrest and conviction records, pursuant to applicable laws in your area.

If you live in or expect to work from Los Angeles County if hired for this position, please visit this page for important additional information: https://careers.bms.com/california-residents/

Any data processed in connection with role applications will be treated in accordance with applicable data privacy policies and regulations.