Privacy Policy - Bristol Myers Squibb
General Privacy Notice
If you are a healthcare professional, you can access our other notice here: HCP Privacy Notice
Our Commitment |
At Bristol Myers Squibb (BMS), your privacy matters to us. For us, data privacy goes beyond mere compliance with the law. BMS aims to collect, use, and share information that we obtain about you in a manner consistent with our company values, including high ethical standards, integrity, inclusion, fairness, and transparency. We have a dedicated internal team that reviews how BMS accesses, collects, uses, shares, stores, transfers, deletes and protects information about you. To safeguard your data, BMS employs reasonable and appropriate security measures. When upholding your rights as a data subject, you can contact us to respond to any questions you might have that are not answered in this Notice at bms.india@bms.com or as described below.
1. WHO WE ARE |
We are Bristol Myers Squibb Company (BMS). In addition to this Notice, our details (name, address, etc.) may have been given to you separately at the time of the collection of information about you, for example, in a form, an app or a website notice, or in an e-mail, containing a link to this Notice. Together with our worldwide affiliates and other entities that are part of the BMS group which have a relationship with you, we are the controllers of your Personal Information. We refer to these entities as “BMS”, “we”, “us” or “our”.
You can access the main locations of our entities and facilities, markets where we distribute our products and the countries where we operate on www.bms.com.
2. INTRODUCTION – HOW THIS NOTICE APPLIES TO YOU |
This general privacy notice (“Notice”) is a global Notice. It describes how Bristol Myers Squibb may Use information about you (“Personal Data” or “Personal Information”) when you interact with our company, in connection with your use of BMS websites, mobile applications, devices and platforms, when we communicate with you and in the context of our business activities. It also informs you about your privacy rights and the measures and processes we put in place to protect your data.
This Notice applies whether you are a patient, member of the public, visitor, shareholder or investor, member of a regulatory body or authority, supplier or business partner, job applicant, or any other individual with whom we engage or who is involved in our business activities.
If you are an employee, supplier, or business partner, there may be additional privacy notices that apply to your information. Please refer to the information you received from us as an employee for additional privacy notice information, and if you are a supplier or business partner, please refer to your contractual agreements with BMS for additional information.
In this Notice, we refer to you as “you” or “your”. We use the term “Processing” or “Use” when we refer to the access, collection, recording, organisation, structuring, retrieval, disclosure, storage, transfer, deletion or otherwise use of your Personal Information.
Compliance with applicable laws
When Using your Personal Information in the context of our activities, we will do so in compliance with relevant data privacy and data protection laws, which includes regulatory and national law requirements that may apply to such Use and, where applicable, giving you the specific rights that apply in the country where you reside (altogether “Applicable Data Protection Law”).
3. HOW WE USE YOUR INFORMATION ONLINE |
We may collect your Personal Information online when you use BMS or third-party operated websites and other online resources, including mobile applications, other digital means or platforms. This may also happen through collaborations that we have in place with third parties or companies that host websites for us or with whom we have partnerships for our products, services, or activities. Below, we give you additional information about how we use your information online.
You may interact with BMS or our partners websites and platforms that relate to BMS products and services, job application, patient recruitment, disease awareness, scientific research, alliance websites, or applications used in the context of patient support or management programs.
We enter into arrangements for those collaborations to require an appropriate protection of your Personal Information. Some area of our web sites and platforms may require you to submit information in order for BMS to respond to your request, permit you to access specific areas or participate in a particular activity. When visiting our websites, please also read our Legal Notice and if you are visiting our website for safety reasons, the Pharmacovigilance Notice.
We have identified examples where we Use your Personal Information online in the table below.
Online Information that we may collect when you use our sites |
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Contact information |
If you communicate with us through the "contact us" link on our sites, we may ask you for your Personal Information, such as your name, telephone number, professional information and e-mail address so that we can verify your identity or respond to your questions and comments. |
Website features |
Our site offers various features, which we may change from time to time. We may ask you to submit certain Personal Information so we can communicate with you about these features and manage them properly. |
Contacting Medical Information or reporting an adverse event |
If you contact our medical information team (medinfo) or report an adverse event in relation to a BMS product, the information you provide (including your name, contact details, professional information and your questions) will be documented and retained on our databases for purposes of dealing with your enquiry and to comply with the law. |
Connections and authentication |
Some areas of our web sites and platforms can be restricted. It may require you to log in with usernames, passwords and other authentication mechanisms that belong to you, that you create or that we provide you. When using such features, this may automatically allow us to access certain of your account credentials or other personal user account details to verify your identity or that you have a valid license to practice as a professional. |
Other uses of information |
We may Use the Personal Information you provide through BMS websites or platforms for our internal purposes. These purposes include administration of the site, data analytics, compliance with our legal obligations or our internal policies and procedures. |
Cookies and similar tracking technologies |
When connecting to our various websites, applications, and other digital platforms, we may use cookies and other similar technologies that may allow us or third parties to collect Personal Information about you. Depending on the country where you reside, you may opt-in or opt-out from options or technologies that we use and display. Please read our 18 below for more information. |
Interest-Based Advertising (IBA). |
We may use 3rd party advertising companies to tailor online and mobile advertisements to you based on predictions about your interests. We explain how we may Use your Personal Information in this context in our section about cookies. |
Links to other third-party websites
As a convenience to users, our sites contain links to other third-party websites that may offer additional information, such as educational or professional materials, services and contacts. This Notice does not apply to your use of those other websites. Before using the linked websites, please review their privacy notices to understand how they use and protect your Personal Information.
4. WHAT INFORMATION WE MAY PROCESS ABOUT YOU |
The information that we Process about you may include various categories of Personal Data depending on your interactions with BMS, third parties with whom we collaborate, or external sources that provide us with your Personal Data. We have outlined below the main categories of Personal Information and, where applicable categories of sensitive Personal Information that we may collect about you.
Examples of general categories of Personal Information |
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Contact information |
Full name, personal or professional postal and/or email address, phone number and other contact details. |
Identification information |
Full name, initials, date of birth, photographs, or government-issued identification, such as driving licence, passport, professional licence number, or government ID number. |
Financial information |
Payment-related information, such as your bank address or account details and number, tax-related information for business purposes, or other information about you, your relatives, connections, your suppliers or third parties for example to verify the absence of conflicts of interest or to comply with anti-bribery laws. |
Professional information |
Job title, CVs and resume, educational information, professional qualifications, position, work experience, background checks, professional networks, programs, publications and activities, referrals and, other relevant professional information where needed. |
Categorization and classification data |
In some cases, we may classify, organize, rank, rate or create profiles relating to our audiences (for example, via our customer relationship management system or other similar tools). When doing so, those activities are conducted with human intervention by BMS staff or authorised third-party employees to capture:
You can read more about this activity in section 9 below. |
Sentiment analysis and analytics, social media and data from publicly available sources |
We may obtain information from publicly available sources, third-party service providers specialized in social media listening, or from the Internet to understand how the general public or influencers perceive our brand, products and activities. This may include collecting information about:
When conducting such activity, we do not make individual decisions on users unless we inform you otherwise. We have agreements in place with third parties to protect and limit information Used for this purpose to aggregate reports. If we need to specifically identify you, we will use reasonable efforts to inform you about our Use of your Personal Information. You can read more about this activity in section 9 below. |
Data from social media activities and monitoring
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BMS uses social media channels to share important news about our research and commercial activities, programs, and initiatives to improve the life of patients. You may connect using your login details on such platforms or visit publicly available pages. When monitoring our channels, we may receive aggregate information or access Personal Information about you, such as your username, profile, and what you say, like or comment on our channel. When monitoring our channels, BMS may also receive information about potential adverse events about someone using a BMS product. If we identify or receive safety information about patients, we may be required to notify competent authorities about pharmacovigilance cases. You should consider carefully what information about yourself and others (such as colleagues, friends, customers, or patients) you choose to share when you use social media. If you need to report any concern about our products, we encourage you to contact us via our contact forms on our official BMS sites. Because the information you may share becomes public and often cannot be permanently erased on those platforms, we recommend that you do not report sensitive information, including health information through BMS social media platforms. We may provide additional notice and choices to you about how BMS may Use Personal Information on social media platforms, our websites and other online resources that we utilize. |
Information technology-related data |
The information we may collect might originate from your use of BMS’s sites, websites, mobile applications, and other connected devices (such as medical devices and Apps) and includes:
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De-identified and anonymized information |
We may use Personal Information about you to:
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In some situations, we may collect sensitive Personal Information about you. When doing so, we apply stronger safeguards to protect your privacy. Depending upon the country in which you reside and the particular context for the collection of such Personal Information, this may include the following information:
Examples of special categories of data / sensitive Personal Information |
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General types of sensitive Personal Information |
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Health information (if permitted or required by law) |
We may collect data relating to your health in limited contexts, which includes:
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5. WHERE DO WE GET YOUR INFORMATION FROM |
In most cases, BMS will collect information directly from you, although sometimes we will obtain information from public or third-party information sources or from use of web-based, devices or other technologies which automatically generate such information. We have outlined below the main ways BMS collects and Processes Personal Data when interacting directly or indirectly with you.
We may collect information from you directly:
- when we interact with you in the course of our activities or when you participate in a BMS activity, event or program (such as diversity and inclusion, ambassador or patient support programs);
- in the context of a specific treatment, such as for personalized medicines, using medical devices or digital platforms or applications;
- when we engage service providers, business partners or institutions for services, collaborations or operations;
- when you sign up to receive our communications to become a member of our databases or when registering to receive our press releases, e-mail alerts, marketing communications or more information about our activities;
- when you share information with us through our various contact points, such as through our company products, commercial, clinical or alliance websites, mobile applications, contact forms, call centers, career application websites, during offices or manufacturing site visits, or for product inquiries;
- when we collect information about you from your computer or other devices you use when visiting BMS’s website or mobile applications, or other products, our offices and facilities; or
- when you share medical information with us relating to adverse events, pharmacovigilance or incidents involving devices or applications. These disclosures can be communicated in-person or remotely, including by calling us, or via our websites and other digital channels or means of communication.
We may collect Information about you indirectly:
- when we receive information about you through a healthcare professional where necessary for pharmacovigilance, incident management, risk management, investigation, or litigation purposes;
- when we obtain information that is accessible from public registries, databases, or other third-party sources, such as service providers, agencies or private organizations;
- when you have made information about you publicly available on the Internet, including websites, social media platforms, scientific reviews, articles and publications and other sources, in which case we will either inform you, anonymize the data or get your prior consent;
- when necessary to verify your credentials, professional information (such as by accessing publicly accessible information, national registries or third-party databases) or your identity for compliance, security or ID verification purposes;
- when you make public posts on social media platforms that we follow (for example, so that we can understand public opinions).
We may also collect information about you automatically, such as for security and systems monitoring (e.g. through video (CCTV) recording) and building access control logs when you visit our offices or in other contexts made apparent to you at the time.
6. DATA MINIMIZATION |
Where permitted and feasible, and to protect your right to privacy, BMS will take reasonable steps to remove, de-identify or anonymize information that may directly or indirectly identify you, and restrict to the minimum the amount of Personal Information that BMS Uses, submits or transfers to third parties, courts, or governmental bodies.
7. FOR WHAT PURPOSES DOES BMS PROCESS YOUR INFORMATION |
This is a global Notice. BMS Processes your information in the context of our regular activities, and in accordance with the purposes as set out in this Notice, a separate notice, or when Applicable Data Protection Laws either permit or require us to do so. These purposes may vary depending on where you live and where BMS operates. Where the laws of a country restrict or prohibit certain activities described in this Notice, we will comply with such requirements. This may include refraining or not Using your Information for those purposes restricted or prohibited in that country.
Below, we list some of the main, but not all, of our purposes for which we may Use Personal Information about you.
Main purposes for which BMS may Use your Personal Information |
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Contracting purposes | We may Use Personal Information about you, your staff and third parties with whom you collaborate in the context of the services that you provide to us. Such Personal Information may include:
This includes obtaining Personal Information before, during and after we enter into a contract with you, your organization and your staff. |
Collaboration and research purposes |
We may Use Personal Information about you when we partner with other organizations, including private or public alliances, institutions, for regional or local discussions, or life science industry groups associations and consortiums. |
Patient advocacy and support programs |
When we exchange, interact or establish partnerships with service providers, local, regional or global patient advocacy associations or organizations, or other life sciences companies, including in the context of patient-related support or management programs. |
Providing innovative products, such as devices or personalized medicine |
As we develop and manufacture innovative therapies, we may Use Personal Information, which may include sensitive Personal Information about you when providing:
In this context, we may keep Personal Information, including health information, about you for manufacturing, quality or safety purposes. |
Managing BMS’s relationship with you |
For example, when we:
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Commercial and marketing activities |
When conducting our business operations, we may interact with you in person or digitally or to improve our brand and products, such as through the following activities:
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In the context of clinical operations and studies |
BMS Uses limited Personal Information before, during and after we place a pharmaceutical product or a medical device on the market. This includes during our sponsored clinical trials and studies, such as for drug safety (pharmacovigilance), or incident monitoring (materiovigilance) or when interacting with authorities, regulatory agencies and bodies. We may also conduct real-world evidence activities in compliance with regulatory requirements. |
Job application |
When we Process professional information to assess individual's suitability for roles at BMS or collaboration purposes, such as when you apply on our career websites, through a job offer posted online or through agencies with whom we have partnerships. You can read more information in section “14”. |
Patient recruitment activities and websites |
When we conduct in-person and activities to inform the general public, healthcare professionals and patients about our diseases, upcoming medicines and treatments or studies that may enable individuals to apply to such clinical trials or studies that we conduct. |
Regulatory and compliance |
When we Process information to comply with regulatory obligations particularly where they relate to drug safety and risk management obligations, and obligations related to spend-transparency and similar requirements specific to the pharmaceutical sector. |
Investigations, prosecutions, or defence of legal claims |
For example, we may have to keep, preserve Personal Information about you in order to protect our rights, or for the protection of third-party rights. In certain situations, we may have to submit or transfer such information third parties, courts, or governmental bodies including outside your country of residence. Where permitted and feasible, and to protect your right to privacy, BMS will take reasonable steps to remove or anonymize information that may directly or indirectly identify you and restrict to the minimum the amount of Personal Information that BMS submits or transfers to third parties, courts, or governmental bodies. |
Other purposes: BMS will Process your Personal Information for other purposes, where permitted or when required such as reporting information for BMS’s risk management and drug safety obligations. |
8. WITH WHOM DO WE SHARE YOUR INFORMATION |
As a multinational company operating worldwide, your Personal Information may be shared with, or accessed by, parties located outside your country of residence. If you are located outside of the United States, BMS may share your Personal Information with parties located in countries that provide less protection than in your country, which includes the United States. We may also Process and share your Personal Information with some of our affiliates and other members of the BMS group including selected and approved third parties (vendors and business partners) that help us operate worldwide. When doing so, we implement appropriate measures to prevent unauthorized access or Use of your Personal Information.
Below you can find more information about how BMS shares your Personal Information within its group of entities and with third parties.
Sharing your Personal Information within the BMS group
Often, we share your Personal Information within the BMS group of companies (“BMS Group”). This may include the Bristol Myers Squibb Company headquarters in the United States and all of its current and future subsidiaries, branch offices, affiliates, entities and other companies that are part of, owned or controlled by, the BMS Group. When exchanging information internally, we rely on appropriate arrangements and mechanisms to cover any transfer of your Personal Information within our corporate structure, such as binding corporate rules (BCRs), contractual arrangements approved by authorities or based on consent.
Sharing your Personal Information with third parties
To conduct our business, we share with, or disclose Personal Information to, third parties, such as:
- Third-party service providers for the purpose of outsourcing specific business activities to request external support and resources. This may include companies that provide information technology services, clinical trials and studies support, marketing or market research services, events, meeting and planning services, or services related to talent acquisition or consultancy;
- business partners such as external scientists and healthcare professionals to review and assist us with healthcare compliance activities and institutions and other organizations with whom we collaborate to support our clinical or commercial activities (such as for clinical studies, patient support programs, and so on);
- regulatory and health authorities including governmental bodies (such as the FDA, EMA, NHS), data protection authorities, tax authorities, or courts in case of disputes, when permitted or required by Applicable Data Protection Law; and
- third parties to whom BMS is legally obligated to provide such information, such as other parties in litigation or legal disputes, guardians, conservators, or individuals with powers of attorney.
When engaging with third parties, we enter into agreements with them for the Processing of Personal Data so that such Processing is carried out in accordance with our instructions, in a confidential, secure, and transparent manner in order to protect your privacy rights. When it is not possible to enter into an agreement with a third party, such as when engaging, reporting or interacting with regulatory or health authorities or courts, and when legally possible, we will use our best efforts to implement appropriate security measures and controls (such as pseudonymisation) to protect your Personal Information.
Data sharing in connection with a transfer of control
Circumstances may arise where we decide to reorganize or divest part or all of our business or a line of our business (or any portion of our assets), including our information databases and websites, through a sale, divestiture, merger, acquisition, in the event of a bankruptcy, or other means of transfer. In any such circumstance, your Personal Information may be shared with, sold, transferred, rented, licensed, or otherwise provided or made available by us or on our behalf to actual or potential parties to, and in connection with, the contemplated transaction (without your consent or any further notice to you). In such circumstances, we will seek written assurances that Personal Information about you submitted through this Website will be protected appropriately.
If you are in the European Economic Area (“EEA”) and Switzerland
Whenever we transfer your Personal Information within the EEA, Switzerland or to countries that are deemed “adequate”, such countries are deemed to offer the same level of protection as given by the law of your country. When accessing your Personal Data from, or transferring it, outside of the EEA or Switzerland to countries that may not provide the same level of protection as your own country, we will use appropriate safeguards to protect your right to privacy. For example, such safeguards may consist of using Standard Contractual Clauses (to exchange information with third parties outside of the EEA and Switzerland), Binding Corporate Rules (for data transfer within the BMS group of companies) as approved by the European Commission or the competent authority, data transfer agreements or your consent. |
If you are outside the EEA and Switzerland
Where possible, we will allow access to or the transfer of your Personal Information outside your country of residence:
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9. AUTOMATED DECISION-MAKING AND INDIVIDUALS’ RIGHTS |
Unless permitted by law, BMS does not make decisions based solely on automated Processing (including profiling) of individual data unless we inform you otherwise prior to the Processing. We may use algorithms that will enable us to use automated decision-making, including to create profiles. This means that when we use certain technologies, software or algorithms, which may allow us to create profiles, tiering, further understand trends and statistics or use other advanced technologies or automated processing, someone will be involved to validate decisions resulting from such use.
As the use of such technologies evolves, we may use algorithms without a person involved in the decision. In this case, if this activity requires us to Process your Personal Information that is not anonymized, we will comply with any applicable legal requirements, such as to draw this to your attention and provide you with information about the logic involved in the decision, as well as the significance and the envisaged consequences for you of such Use of your Personal Information. Depending on your country of residence, you will have the right to ask that such decision is taken by an individual.
10. WHAT ARE MY RIGHTS AND HOW TO EXERCISE THEM |
You have a number of rights related to the Personal Data that we Process about you (this will depend on the jurisdiction where you reside and the legal basis that we use). Most often, exercising your right is free of charge. We may also have to clarify your request and explain if we can comply with it or if this is restricted in your situation. You can always contact BMS at bms.india@bms.com or via this contact form to find out more about your rights and how best to exercise them.
Below we have listed individual rights that may apply depending on your jurisdiction.
You may have the right to:
- receive a copy of your Personal Data we hold about you;
- correct your Personal Data we hold about you;
- where applicable, receive a machine-readable copy of your Personal Data (portability);
- ask us to delete your Personal Data or restrict how it is used;
- where applicable, object to Processing of your Personal Data for certain purposes, such as when we use it for marketing purposes (opt-out); and
- where you have provided us with your consent to Use your Personal Data, you can withdraw your consent at any time without affecting BMS’ Use of such information before your withdrawal of consent.
Exceptions to your rights
There may be exceptions to your privacy rights described in this Notice. This depends on the country where you reside, why we are Processing your Personal Data and if your request may impair the rights of others. If we cannot comply with your request to exercise your privacy rights, for example when we keep your information for regulatory purposes or for the investigation, prosecution, or defence of a legal claim, we will explain this to you when you contact us.
Example
If you ask BMS to stop sending you marketing communications by e-mail, we may keep your e-mail address and other contact details in case we conduct other activities with you, such as when we have a contract with you or if we have a legal or a regulatory obligation to keep your contact details.How to contact us
If you have any questions about how we Use your Personal Information, please contact our Data Protection Office at bms.india@bms.com.
Note: We may need to request specific information from you to help us confirm your identity. If your request is complex or if you have made a large number of requests, it may take us longer to respond to you, but we will keep you informed of any delays. You will not have to pay a fee to obtain a copy of your Personal Data (or to exercise any of the other rights). However, we may charge a reasonable fee if your request is clearly unfounded, repetitive or excessive.
Lodging a complaint with a competent authority
In some countries, you may have the right to lodge a complaint to the relevant data protection or competent authority if you believe that we Process your Personal Information unlawfully or are violating your rights. For example, in the European Union, you can access the list of competent data protection authorities, including the authority in your country of residence by clicking here or by visiting: https://edpb.europa.eu/about-edpb/board/members_en. For India, for example, if you feel that we have been unable to resolve your information rights concern, you can contact our Grievance Redressal Officer for India: bms.india@bms.com.
11. HOW LONG WE RETAIN YOUR INFORMATION |
We aim not to retain your Personal Information for longer than necessary for the specific business purposes for which it was collected. After that, unless we are required to continue to maintain the information by law, we may anonymize, restrict, block or delete it. In certain cases, BMS may retain your Personal Information for a longer period for the purpose that we have and, in a manner, or a format, that may require BMS to keep certain identifiers. In such case, we may archive it and apply appropriate measures which may consist of blocking, preventing, obfuscating, pseudonymizing, key-coding, or restricting any further access and Use of Personal Information about you. When retaining and storing information about you in our systems, we have put in place data retention schedules in accordance with our company policy and in compliance with Applicable Data Protection Laws.
When assessing the appropriate retention period, we take into account the quantity, nature and sensitivity of Personal Data, the potential risk of harm in the event of unauthorised use or disclosure, the purposes of the Processing and whether or not these purposes can be achieved by other means, as well as applicable legal obligations.
12. HOW DO WE PROTECT YOUR INFORMATION |
We implement appropriate technical and organizational controls to protect your Personal Information that we hold to prevent unauthorized Processing, loss of data, disclosure, use, alteration, or destruction. Where appropriate, we use encryption, pseudonymisation (such as key coding), de-identification and other technologies that can assist us in securing the information about you, including measures to restore access to your information. We also require our service providers to comply with reasonable and recognized data privacy and security requirements.
We conduct tests and reviews of our technologies and processes, including a review of our business partners and vendors, so that our security controls remain effective. Also, we may further anonymize your Personal Information when it is no longer needed for the purpose for which BMS originally collected such Information.
13. APPLYING TO WORK AT BMS |
BMS may Process your Personal Data to evaluate your application to work at BMS. When applying for an opportunity at BMS, we may collect and Process Personal Information about you directly or indirectly from our official websites, third parties or when you make this information publicly available or accessible by third parties for recruitment purposes. You can consult our career opportunities on this page: https://careers.bms.com/in. Below, you can find more information about how BMS Processes your Personal Information when you apply to work for us.
To consider your application we may collect:
- your professional experience, such as job title, education information, professional qualifications, work experience, publications, and professional networks, programs and activities in which you participated;
- your contact details, such as your e-mail address, full name, date of birth and other information necessary to submit your application;
- information gathered from agencies, such as information from recruitment agencies, reference providers, and (where permitted by law) background screening providers;
- publicly available information from a company website, internet searches or social media platforms such as LinkedIn or other social media platforms, and publicly available profile information (such as your experience, skills, and interests);
- information that you allow us to access, for example, if you choose to simplify your login Process to the job platform to allow direct access once you have signed in to your third party social media user account, (such as Gmail or Yahoo!), or if you want to upload information to the platform (such as from LinkedIn) instead of manually completing an application; and
- other information that you submit to us, that we obtain indirectly or that we access when looking for new hires or career opportunities.
As your job application proceeds
We may ask you to share additional Personal Information with us, such as:
- official information, such as government issued identification number or tax status;
- financial information, such as bank account details;
- special categories of Personal Data / sensitive Personal Data, including (where it is permitted, necessary or required for your application) information about your health, marital status, trade union membership religion, criminal records, or credit worthiness data; or
- other information necessary for your interview or providing you with a job offer, such as details of any known disability or workplace accessibility needs, background information, travel and expenses, performance management, emergency contact details, compensation, hours of work, holidays and benefits-related information.
Where do we Use your Personal Information for job application
As a multinational organization, our affiliates transfer information globally. When you upload information to a job search platform, you provide it to all our affiliates, each of which may Process it for its own recruitment purposes. This is the case even where you respond to a job posting that mentions a particular BMS affiliate. Accordingly, we may transfer globally information about you (for example, if you are in the European Economic Area ("EEA"), your information may be transferred outside the EEA; if you are in Australia, your information may be transferred outside Australia).
We will not keep your Personal Information for longer than needed to consider your application. However, we may ask your permission to keep some information about you for a longer period (for example your CV or resume, work experience, cover letters and so on) to consider your eligibility for further job opportunities.
14. WHAT INFORMATION DO WE COLLECT ABOUT OUR PATIENTS |
BMS Processes Personal Information about patients that use our treatments and in the context of our clinical research activities. We may also Use patient Personal Information in connection with certain activities, such as through our services, patient websites, collaborations or consortium agreements with third parties (for example genetic data), during events interviews, for advocacy related activities, or for clinical trials, studies or research projects linked to our products (for example to recruit you through our websites or business partners).
Note, this section, together with this Notice, does not apply to participants to clinical trials.
This Notice applies to how BMS may Use Personal Information about you when you participate in non-clinical activities. Below, you will find out more information about Personal Data that we collect about patients in contexts other than clinical studies or research projects.
Patients participating in non-clinical research activities with BMS
In the context of non-clinical research activities, BMS generally does not collect patient data, except in certain occasions, such as where we have reporting obligations to authorities, if you agree to share such information with us or, if permitted, by information you prior to the collection of your Personal Information. In some instances, we may have interactions with you or access information about you outside of our clinical research activities. This may happen, for example and where permitted, when:
- accessing our personalized medicines, other innovative therapies or devices;
- BMS collaborates with patient organizations;
- inviting you to our events;
- we propose patient support programs;
- we use certain digital technologies, platform or device;
- we use patient recruitment websites or conduct awareness or recruitment campaigns on social media; or
- when conducting surveys, market research, interviews or propose ambassador programs.
When doing so, BMS will either collect information that does not allow us to identify you or use technical measures to limit the risk of identification. For example, we may use measures that could include:
- replacing your information such as name, identification number or any other information with a code (key-coded study data);
- using a third party provider who will only share your Personal Information in an aggregate manner with BMS;
- anonymizing your Personal Information after its collection; or
- requesting your prior consent.
If BMS accesses Personal Information about you that is sensitive, we will protect it adequately. For more information about our Use of sensitive data, please refer to section 4.
15. CHILDREN |
BMS websites and mobile applications are not intended or designed for children under the age of 13. Depending on the country where you reside, you may not use this website under the age of 16 or 18. We do not collect information from any individual we know to be under the age of 13 (or older if your country is more restrictive).
16. COOKIES AND TRACKING TECHNOLOGIES |
Depending on the country where you reside, you may manage your preferences on cookies and similar tracking technologies through the use of consent management tools that are available on our websites. This section applies to cookies and similar tracking technologies. When we collect information that may enable us to identify you, the other sections of this Notice will apply.
What are cookies?
A cookie is a small piece of data that a website asks your browser to store on your device in order to remember information about you, such as your language preference or login information. Such cookies when set by us are called first-party cookies. We may also use third-party cookies – which are cookies from a domain different than the domain of the website you are visiting (for example, those used by social media, instant messaging, CRM or marketing platforms, or advertising companies). For more information about cookies, types of cookies and how to manage cookies, including how to block them and delete them, please visit http://www.allaboutcookies.org.
Below, we list the main categories of cookies and similar tracking technologies that we may use when you connect to our websites, use our web-based platforms, applications, devices, or when you interact with us electronically or when you receive electronic communications from us (“Online Use”). You can learn more about the purposes for which BMS may use such technologies for your Online Use.
What categories of cookies may BMS use?
We generally use certain types of cookies during your session on our website (“session cookies”). To improve your experience or remember your preferences or choices, we may use cookies that will remain on your device unless you remove them (“persistent cookies”). When using cookies on our websites and other digital services, such technology may include:
Categories of cookies and tracking technologies that BMS may use |
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Strictly necessary cookies |
Those cookies and tracking technologies enable our websites to operate and to improve the security of our website for your Online use, such as when you have to authenticate or use login functionalities to access restricted parts of our websites. |
Performance and analytics cookies |
Those cookies may allow BMS to:
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Social media cookies |
On certain BMS websites, we may use:
You can access more information when connecting to our sites or on third party platforms that you access. |
Marketing cookies |
BMS uses tracking technologies to run awareness campaigns on diseases or therapeutic areas, improve our online or remote interactions with you. These cookies help us create categories and classifications so that we can better understand our audience and users who navigate on our websites, Apps or platforms we work with. |
Analytics cookies |
These cookies enable us to better know the use of our websites, establish statistics on their uses and visits (e.g. information on each visited page, how long a user navigates on a specific page, how long it takes to download a specific page, what are the users’ actions on each page (click, selection, etc.). |
Other tracking technologies
When using third-party software or websites, mobile applications, devices, web-based platforms or through other Online use, the technology may involve certain built-in tracking technologies. This may include:
- web beacons, web server data and similar technologies;
- tracking pixels, which we may include as an image in our communications to you.
This may allow us to understand when you read electronic communications that we send you, to send you more accurate and relevant content and improve our communications to you. When using such technology, we may receive aggregate or anonymized information. In certain cases, we may collect Personal Information about you that includes:
- location data (such as the city, region and from where you opened your e-mail);
- your IP address;
- browser and device information: such as your mobile or desktop Operating System (OS), e-mail software type, device and user agent; or
- time and date of when you open our electronic communications.
- other trackers that enables functionalities such as remote interactions with you through chatbots, instant messaging and other online features on our websites or third-party software that we use for our activities.
Why do we use cookies on our website?
In addition to the explanation provided in this Notice and the section above, we use cookies or similar tracking technologies in various instances, such as for the following purposes:
- Making your experience more efficient, faster and easier. By remembering your preferences, like preferred language, display and other settings, maintaining your session, and for authentication purposes. This helps us to provide you with a better user experience. These cookies are also referred to as Session-Id cookies, authentication cookies, and User Interface customization cookies.
- Gain useful knowledge about how the site is used. By collecting information about the number of visitors and other uses. This helps us improve our sites. These cookies are also referred to as analytics cookies. For this purpose, we use services such as Google Analytics which means that Google and similar suppliers will also have access to this information (including your IP address and any other equipment identifiers such as the IMEI number and the MAC address).
- Provide easy access to our websites. This helps us to direct you, share with you our content within sites such as Facebook, Twitter, LinkedIn, YouTube or Pinterest or allow you to share content that is of your interest. To the extent we use such technology, these ‘social media plug-ins’ may store cookies and similar technology on your computer or other device. This means that the social media sites may access this information (including your IP address), may identify that you interacted with the BMS site.
- Improve our marketing communications to you. Certain cookies, such as web beacons or tracking pixels, may be used by third party systems, such as customer relationship management systems or other service providers who help us manage e-mail campaigns. Those trackers enable us to better understand the success of our communications and the relevance of the content that we share with you. This may allow us to reduce the number of e-mails that we send you and provide you with content, scientific information, or initiatives that are more tailored to your interests.
How can you object or refuse cookies?
Subject to the law of your country, in particular in the European Union, we will either inform you, ask your prior permission (opt-in) before placing tracking technologies on your device, or provide you with a right to object (opt-out) for the purposes that we describe in this section. Your web browser, e-mail software (such as Microsoft Outlook, or Google Gmail) and other clients that you use can be set to manage cookies and similar trackers and even reject them by default. Do bear in mind that if you set your browser to automatically reject cookies, your user experience when visiting websites will not be the same: your preferences may not be remembered, some functionality may be lost and you may not be able to access certain areas or features of the sites.
For more details on the cookies that we use, you can read our cookie table below or, where applicable, on the website that you use by accessing the relevant cookie notice.
17. CHANGES TO THIS PRIVACY NOTICE |
BMS may update this notice from time to time by posting any revisions on this website. Where any material revisions are made, BMS may place a prominent notice on this website and when legally required to do so, will directly notify you. You are bound by any such revisions and should therefore periodically visit this page to review the most current privacy statement.
18. CONTACT US |
If you have questions about this Notice, or want to obtain more information about our privacy practices, please contact our Grievance Redressal Officer at bms.india@bms.com or contact us by postal mail at:
Contact |
Name of the affiliate/ controller |
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To contact BMS |
Bristol Myers Squibb India Pvt. Ltd. One International Center, 6th Floor, Tower 1, Senapati Bapat Marg, Elphinstone (W), Mumbai - 400013 |
For data protection: Grievance Redressal Officer for India |
Bristol Myers Squibb India Pvt. Ltd. Grievance Redressal Officer |
Healthcare Professionals Privacy Notice
If you are not a healthcare professional, or if you want to read additional information about our general processing activities, you can access our General Privacy Notice.
Our Commitment |
At Bristol Myers Squibb (BMS), your privacy matters to us. For us, data privacy goes beyond mere compliance with the law. BMS aims to collect, use, and share information that we obtain about you in a manner consistent with our company values, including high ethical standards, integrity, inclusion, fairness, and transparency. We have a dedicated internal team that reviews how BMS accesses, collects, uses, shares, stores, transfers, deletes and protects information about you. To safeguard your data, BMS employs reasonable and appropriate security measures. When upholding your rights as a data subject, you can contact us to respond to any questions you might have that are not answered in this Notice at eudpo@bms.com or as described below.
1. WHO WE ARE |
We are Bristol-Myers Squibb (BMS), a company member of the Bristol Myers Squibb Company group. In addition to this Notice, our details (name, address, etc.) may have been given to you separately at the time of the collection of information about you, for example, in a form, a notice on an app or a website, or in an e-mail, containing a link to this Notice. Together with our worldwide affiliates and other entities that are part of the BMS group which have a relationship with you, we are the controllers of your Personal Information. We refer to these entities as “BMS”, “we”, “us” or “our”.
You can access the main locations of our entities, facilities, our markets where we distribute our products and the countries where we operate on www.bms.com or at the following addresses.
2. INTRODUCTION – HOW THIS NOTICE APPLIES TO YOU |
This privacy notice (“Notice”) is a global Notice. It describes how Bristol Myers Squibb may Use information about you (“Personal Data” or “Personal Information”) as a healthcare professionals, medical professional, personnel and staff of healthcare institutions (such as statisticians, pharmacists, representatives of hospitals, clinicals, universities), government authorities, non-profit organisations, key opinion leaders or influencers, with whom we interact (altogether “HCPs”, “you”, “your”). This Notice applies when you interact with our company, in connection with your use of BMS websites, mobile applications, devices and platforms, when we communicate with you and in the context of our business activities. It also informs you about your privacy rights and the measures and processes we put in place to protect your data. We use the term “Processing” or “Use” when we refer to the access, collection, recording, organisation, structuring, retrieval, disclosure, storage, transfer, deletion or otherwise use of your Personal Information.
Compliance with applicable laws
When Using your Personal Information in the context of our activities, we will do so in compliance with relevant data privacy and data protection laws, which includes regulatory and national law requirements that may apply to such Use and, where applicable, giving you the specific rights that apply in the country where you reside (altogether “Applicable Data Protection Law”).
3. HOW WE USE YOUR INFORMATION ONLINE |
We may collect your Personal Information online when you use BMS or third-party operated websites and other online resources, including mobile applications, other digital means or platforms. This may also happen through collaborations that we have in place with third parties or companies that host websites for us or with whom we have partnerships for our products, services, or activities. Below, we give you additional information about how we use your information online.
You may interact with BMS or our partners’ websites and platforms that relate to BMS products and services, job application, patient recruitment, disease awareness, scientific research, alliance websites, or applications used in the context of patient support or management programs.
We enter into arrangements for those collaborations to require an appropriate protection of your Personal Information. Some area of our web sites and platforms may require you to submit information in order for BMS to respond to your request, permit you to access specific areas or participate in a particular activity. When visiting our websites, please also read our Legal Notice and if you are visiting our website for safety reasons, the Pharmacovigilance Notice.
We have identified examples where we Use your Personal Information online in the table below.
Online Information that we may collect when you use our sites |
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Contact information |
If you communicate with us through the "contact us" link on our websites, we may ask you for your Personal Information, such as your name, telephone number, professional information and e-mail address so that we can verify your identity or respond to your questions and comments. |
Website features |
Our website offers various features, which we may change from time to time. We may ask you to submit certain Personal Information so we can communicate with you about these features and manage them properly. |
Contacting Medical Information or reporting an adverse event |
If you contact our medical information team (medinfo) or report an adverse event in relation to a BMS product, the information you provide (including your name, contact details, professional information and your questions) will be documented and retained on our databases for purposes of dealing with your enquiry and to comply with the law. |
Connections and authentication |
Some areas of our websites and platforms can be restricted. It may require you to log in with usernames, passwords and other authentication mechanisms that belong to you, that you create or that we provide you. When using such features, this may automatically allow us to access certain of your account credentials or other personal user account details to verify your identity or that you have a valid license to practice as a professional. |
Other uses of information |
We may Use the Personal Information you provide through BMS websites or platforms for our internal purposes. These purposes include administration of the website, data analytics, compliance with our legal obligations or our internal policies and procedures. |
Cookies and similar tracking technologies |
When connecting to our various websites, applications, and other digital platforms, we may use cookies and other similar technologies that may allow us or third parties to collect Personal Information about you. Depending on the country where you reside, you may opt-in or opt-out from options or technologies that we use and display. Please read our cookie section below for more information. |
Links to other third-party websites
As a convenience to users, our websites contain links to other third-party websites that may offer additional information, such as educational or professional materials, services and contacts. This Notice does not apply to your use of those other websites. Before using the linked websites, please review their privacy notices to understand how they use and protect your Personal Information.
4. WHAT INFORMATION WE MAY PROCESS ABOUT YOU |
Examples of general categories of Personal Information |
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Contact information |
Full name, personal or professional postal and/or email address, phone number and other contact details about you, your organisation, or staff. Examples: We may use your contact details, in particular when you interact or work with us, when we communicate with you or share news, materials or invite you to participate in our activities. |
Identification information |
Full name, initials, date of birth, photographs, or government-issued identification, such as driving licence, passport, professional licence number, or government ID number. Examples: To provide you with information on our products or diseases, we may verify your license to practice in your specialisation area (for example through our internal platforms or third-party services. |
Financial information |
Payment-related information, such as your bank address or account details and number, tax-related information for business purposes, or other information about you, your relatives, connections, your suppliers or third parties. Examples: We Use such data to verify the absence of conflicts of interest, conduct due diligence, to comply with anti-bribery laws, for billing purposes when you collaborate with us, participate in advisory boards or render services to us. |
Your professional and background information |
Such information may include for example your:
Examples: We Use such information to engage or work with you when BMS evaluates the feasibility of a clinical study in a healthcare organisation where you work or with whom you collaborate, when we use your publications, organise or invite you to expert panels and advisory boards or when we get your data from databases or other available sources. |
Spend transparency information (Transfer of Value) |
Such information may include:
Depending on the country where you reside, BMS Uses and discloses such information based on your consent, transparency codes, the law or our legitimate interest to conduct our regular business activities. This information is generally made publicly available on our official BMS websites. |
Categorization and classification data |
In some cases, we may Use your Personal Information in order to classify, organise, rank or otherwise create profiles relating to you as a healthcare professional, key opinion leader or as an influencer. This activity may include collecting data about:
Example: We may process such information via certain software, our customer relationship management system (CRM) or other analytics tools. You can read more about this activity in section 9 below. |
Publicly available data or data accessible from databases
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We may obtain information about you from publicly available sources, public or private registries, or third-party databases. When obtaining such information, we may Use your professional contact, identification information and other professional and background information for pharmacovigilance reporting purposes and, for example, to create categories or classifications based on your area of specialization, assess if your institution is qualified for a clinical study, to personalize your e-mails and provide relevant scientific or interact with you in the most efficient and relevant manner. |
Media data and your image rights |
We may Use media content, that may include Personal Information about you, such as your pictures, photographs, audio or video recordings. Examples: Such content may originate from events, programs, interviews or other initiatives that we organise. |
Information technology-related data | When using the internet, websites, devices or platforms, we may collect data, including metadata, that originates from your use of BMS’s websites, websites, mobile applications, social media channels and other connected devices (such as medical devices and Apps). This may include:
To read more about our Use of such information, read our cookie section. |
Special category / sensitive Personal Data (if permitted or required by law) | In limited circumstances, we may collect data concerning your health or sensitive Personal Information about you, such as:
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Other categories of Personal Data | For more categories of Personal Data that we may collect about you, you can read our BMS general privacy notice. |
5. WHERE DO WE GET YOUR INFORMATION FROM |
In most cases, BMS will collect Personal Information directly from you (such as when we collaborate with you) although sometimes we will obtain information about you indirectly from public or third-party information sources, databases or from use of web-based, devices or other technologies which automatically generate such information. We have outlined below the main ways BMS collects and Processes Personal Data when interacting directly or indirectly with you.
We may collect information from you directly:
Such as when:
- we conduct clinical trials, studies, research projects;
- we enable early access programs to patients or when you request us to provide patients with a BMS product at an early stage, or for compassionate use;
- we provide innovative products or devices to patients, such as cell therapies or personalized medicines;
- you use or visit about offices and facilities;
- you connect to or use our websites, applications, devices or other digital platforms in the context of clinical or commercial activities;
- you contact us through our different means of communication (email, call centers, medical information), such as to obtain information about BMS products, diseases or treatments;
- you notify, or report medical information to, BMS that may relate to adverse events or incidents, in the context of pharmacovigilance or risk management programs via other similar channels (via pharmacovigilance or risk management touch points), which may include incidents or other post-market surveillance obligation;
- we exchange or when you request, information before entering into a contract with you, and thereafter during the term of such arrangement;
- we conduct due diligence, assessments, or when we evaluate your institutions’ eligibility to conduct a clinical study and thereafter if we select your institution;
- you interact with our BMS representatives in the course of our activities and interactions with you;
- you subscribe to our newsletters or want to remain informed about our activities or collaboration opportunities or where the law requires it, you agree to receive promotional materials; or
- we conduct in-person or remote visits or exchange information with you about our products and activities.
We may collect Information about you indirectly:
- when obtaining it from, or when you make your Personal Information available on, the website of your institution or your office, the Internet, social media, and other digital platforms;
- when we access public or private registries, or publication databases, journals, societies, editorial board websites, national registries, professional directories and third-party HCP databases;
- when conducting pharmacovigilance and risk management monitoring activities; or
- when we need to verify or obtain verification from third parties about your professional status, medical licence, such as by accessing publicly accessible information, national registries or third-party databases.
6. DATA MINIMIZATION |
Where permitted and feasible, and to protect your right to privacy, BMS will take reasonable steps to remove, de-identify or anonymize information that may directly or indirectly identify you and restrict to the minimum the amount of Personal Information that BMS Uses, submits or transfers to third parties, courts, or governmental bodies.
7. FOR WHAT PURPOSES DOES BMS PROCESS YOUR INFORMATION |
This is a global Notice. BMS Processes your information in the context of our regular activities, and in accordance with the purposes as set out in this Notice, a separate notice, or when Applicable Data Protection Laws either permit or require us to do so. These purposes may vary depending on where you live and where BMS operates. Where the laws of a country restrict or prohibit certain activities described in this Notice, we will comply with such requirements. This may include refraining or not Using your Information for those purposes restricted or prohibited in that country. Below, we list some of the main, but not all, of our purposes for which we may Use Personal Information about you.
Main purposes for which BMS Uses your Personal Information |
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For collaborations and research purposes |
We may Use your Personal Information in that context for example:
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To manage our relationship with you as an HCP |
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In the context of events and congresses | We Use your Personal Data for events and congresses, in particular:
When conducting these activities, we comply with applicable codes of conducts, laws and regulations that may prohibit certain types of promotional activities. |
To support and improve our products and medicines or how you deliver healthcare | Those activities may include when we:
These activities allow us to better understand how to improve the safety and quality of our products, the way you provide healthcare to your patients. |
Using your data in the context of our clinical operations | Our clinical activities may include:
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Marketing, commercial and interest-based communications | We conduct this activity when BMS or other third parties engage with you remotely or via digital means, in-person or through newsletters on:
When sending such communication to you, we may personalize such content to your professional area and interests. You can read more in our cookies section |
Categorization and classification purposes | Categorisation and classification enable us to engage with you, provide you with more relevant information and news, invite you to speak to ad-boards or propose collaborations with us. This may include:
You can read more information in our section 9 below or read our general privacy notice for more information on data we collect on social media. |
We comply with legal, industry best practices and ethical obligations or codes of conducts | Using Personal Information about you when we:
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Achieve strategic and research purposes
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For example, when we engage with Key Opinion Leaders or influencers to enable us to make more informed and objective decisions or in the context of scientific research. |
Communicate with you in the context of our business operations
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For example, communications, with the individuals, entities, and institutions in the context of our business activities, including to provide training courses and awareness about our products. |
Conduct security, fraud or crime detection and prevention programs
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For example, to ensure security and confidentiality of your data, ensuring a safe environment at our events, facilities, or networks. |
Investigations, prosecutions, or defence of legal claims
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When keeping and preserving information about you in order to protect our rights, or for the protection of third-party rights. In certain situations, we may have to submit or transfer such information to third parties, courts, or governmental bodies. |
Any other purpose that is relevant in the relationship between Bristol Myers Squibb and HCPs. |
8. WITH WHOM DO WE SHARE YOUR INFORMATION |
As a multinational company operating worldwide, your Personal Information may be shared with, or accessed by, parties located outside your country of residence. If you are located outside of the United States, BMS may share your Personal Information with parties located in countries that provide less protection than in your country, which includes the United States. We may also Process and share your Personal Information with some of our affiliates and other members of the BMS group including selected and approved third parties (vendors and business partners) that help us operate worldwide. When doing so, we implement appropriate measures to prevent unauthorized access or Use of your Personal Information.
Below you can find more information about how BMS shares your Personal Information within its group of entities and with third parties.
Sharing your Personal Information within the BMS group
Often, we share your Personal Information within the BMS group of companies (“BMS Group”). This may include the Bristol Myers Squibb Company headquarters in the United States and all of its current and future subsidiaries, branch offices, affiliates, entities and other companies that are part of, owned or controlled by, the BMS Group. When exchanging information internally, we rely on appropriate arrangements and mechanisms to cover any transfer of your Personal Information within our corporate structure, such as binding corporate rules (BCRs), contractual arrangements approved by authorities or based on consent.
Sharing your Personal Information with third parties
To conduct our business, we share with, or disclose Personal Information to, third parties, such as:
- Third-party service providers for the purpose of outsourcing specific business activities to request external support and resources. This may include companies that provide information technology services, clinical trials and studies support, marketing or market research services, events, meeting and planning services, or services related to talent acquisition or consultancy;
- business partners such as external scientists and healthcare professionals to review and assist us with healthcare compliance activities and institutions and other organizations with whom we collaborate to support our clinical or commercial activities (such as for clinical studies, patient support programs, and so on);
- Regulatory and health authorities including governmental bodies (such as the FDA, EMA, NHS), data protection authorities, tax authorities, or courts in case of disputes, when permitted or required by Applicable Data Protection Law; and
- third parties to whom BMS is legally obligated to provide such information, such as other parties in litigation or legal disputes, guardians, conservators, or individuals with powers of attorney.
When engaging with third parties, we enter into agreements with them for the Processing of Personal Data so that such Processing is carried out in accordance with our instructions, in a confidential, secure, and transparent manner in order to protect your privacy rights. When it is not possible to enter into an agreement with a third party, such as when engaging, reporting or interacting with regulatory or health authorities or courts, and when legally possible, we will use our best efforts to implement appropriate security measures and controls (such as pseudonymisation) to protect your Personal Information.
Data sharing in connection with a transfer of control
Circumstances may arise where we decide to reorganize or divest part or all of our business or a line of our business (or any portion of our assets), including our information databases and websites, through a sale, divestiture, merger, acquisition, in the event of a bankruptcy, or other means of transfer. In any such circumstance, your Personal Information may be shared with, sold, transferred, rented, licensed, or otherwise provided or made available by us or on our behalf to actual or potential parties to, and in connection with, the contemplated transaction (without your consent or any further notice to you). In such circumstances, we will seek written assurances that Personal Information about you submitted through this Website will be protected appropriately.
If you are in the European Economic Area (“EEA”), Switzerland and the United Kingdom
Whenever we transfer your Personal Information within the EEA, Switzerland or to countries that are deemed “adequate”, such countries are deemed to offer the same level of protection as given by the law of your country. When accessing your Personal Data from, or transferring it, outside of the EEA or Switzerland to countries that may not provide the same level of protection as your own country, we will use appropriate safeguards to protect your right to privacy. For example, such safeguards may consist of using Standard Contractual Clauses (to exchange information with third parties outside of the EEA, Switzerland and the United Kingdom), Binding Corporate Rules (for data transfer within the BMS group of companies) as approved by the European Commission or the competent authority, data transfer agreements or your consent. |
If you are in India
Where possible, we will allow access to or the transfer of your Personal Information outside your country of residence:
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9. CLASSIFICATION, AUTOMATED DECISION-MAKING AND INDIVIDUALS’ RIGHTS |
BMS may combine your Personal Data with other information we may already have about you or obtained through public means such as scientific and medical publications, national registries, software, databases, or the Internet. We may also carry out internal assessments, evaluations, categorization, classification, raking or ratings of your activities, and/or your institution or site’s performance, including analytics (where applicable). Below, we provide you with additional information about how we categorize or classify your Personal Data.
We may use algorithms or third-party data sources to tier HCPs according to your research activity (including publications) and skills (such as years of experience and qualifications). Where permitted by Applicable Data Protection Law, applicable rates for speaking and event participation are set according to the tiering of HCPs.
Unless permitted by law, BMS does not make decisions based solely on automated Processing (including profiling) of individual data unless we inform you otherwise prior to the Processing. This means that when we use certain technologies, software, or algorithms, which may allow us to create profiles, tiering or further understand trends and statistics, or use other advanced technologies or automated processing, someone will be involved to validate decisions resulting from such use.
As the use of such technologies evolves, we may use algorithms without a person involved in the decision. In this case, if this activity requires us to Process your Personal Information that is not anonymized, we will comply with any applicable legal requirements, such as to draw this to your attention and provide you with information about the logic involved in the decision, as well as the significance and the envisaged consequences for you of such Use of your Personal Information. Depending on your country of residence, you will have the right to ask that such decision is taken by an individual.
10. WHAT ARE MY RIGHTS AND HOW TO EXERCISE THEM |
have a number of rights related to the Personal Data that we Process about you (this will depend on the jurisdiction where you reside and the legal basis that we use). Most often, exercising your right is free of charge. We may also have to clarify your request and explain if we can comply with it or if this is restricted in your situation. You can always contact BMS at bms.india@bms.com to find out more about your rights and how best to exercise them.
Below we have listed individual rights that may apply depending on your jurisdiction.
You may have the right to:
- receive a copy of your Personal Data we hold about you;
- correct your Personal Data we hold about you;
- where applicable, receive a machine-readable copy of your Personal Data (portability);
- ask us to delete your Personal Data or restrict how it is used;
- where applicable, object to Processing of your Personal Data for certain purposes, such as when we use it for marketing purposes (opt-out); and
- where you have provided us with your consent to Use your Personal Data, you can withdraw your consent at any time without affecting BMS’ Use of such information before your withdrawal of consent.
Exceptions to your rights
There may be exceptions to your privacy rights described in this Notice. This depends on the country where you reside, why we are Processing your Personal Data and if your request may impair the rights of others. If we cannot comply with your request to exercise your privacy rights, for example when we keep your information for regulatory purposes or for the investigation, prosecution, or defence of a legal claim, we will explain this to you when you contact us.
Example
If you ask BMS to stop sending you marketing communications by e-mail, we may keep your e-mail address and other contact details in case we conduct other activities with you, such as when we have a contract with you or if we have a legal or a regulatory obligation to keep your contact details.How to contact us
If you have any questions about how we Use your Personal Information, please contact our Data Protection Office at bms.india@bms.com.
Note: We may need to request specific information from you to help us confirm your identity. If your request is complex or if you have made a large number of requests, it may take us longer to respond to you, but we will keep you informed of any delays. You will not have to pay a fee to obtain a copy of your Personal Data (or to exercise any of the other rights). However, we may charge a reasonable fee if your request is clearly unfounded, repetitive or excessive.
Lodging a complaint with a competent supervisory authority
In some countries, you may have the right to lodge a complaint to the relevant data protection or competent authority if you believe that we Process your Personal Information unlawfully or are violating your rights. For example, in the European Union, you can access the list of competent data protection authorities, including the authority in your country of residence by clicking here or by visiting: https://edpb.europa.eu/about-edpb/board/members_en.
For India, for example, if you feel that we have been unable to resolve your information rights concern, you can contact our Grievance Redressal Officer for India: bms.india@bms.com.
11. HOW LONG WE RETAIN YOUR INFORMATION |
We aim not to retain your Personal Information for longer than necessary for the specific business purposes for which it was collected. After that, unless we are required to continue to maintain the information by law, we may anonymize, restrict, block or delete it.
In certain cases, BMS may retain your Personal Information for a longer period for the purpose that we have and, in a manner, or a format, that may require BMS to keep certain identifiers. In such case, we may archive it and apply appropriate measures which may consist of blocking, preventing, obfuscating, pseudonymizing, key-coding, or restricting any further access and Use of Personal Information about you. When retaining and storing information about you in our systems, we have put in place data retention schedules in accordance with our company policy and in compliance with Applicable Data Protection Laws.
When assessing the appropriate retention period, we take into account the quantity, nature and sensitivity of Personal Data, the potential risk of harm in the event of unauthorised use or disclosure, the purposes of the Processing and whether or not these purposes can be achieved by other means, as well as applicable legal obligations.
12. HOW DO WE PROTECT YOUR INFORMATION |
We implement appropriate technical and organizational controls to protect your Personal Information that we hold to prevent unauthorized Processing, loss of data, disclosure, use, alteration, or destruction. Where appropriate, we use encryption, pseudonymisation (such as key coding), de-identification and other technologies that can assist us in securing the information about you, including measures to restore access to your information. We also require our service providers to comply with reasonable and recognized data privacy and security requirements.
We conduct tests and reviews of our technologies and processes, including a review of our business partners and vendors, so that our security controls remain effective. Also, we may further anonymize your Personal Information when it is no longer needed for the purpose for which BMS originally collected such Information.
13. COOKIES AND TRACKING TECHNOLOGIES |
Depending on the country where you reside, you may manage your preferences on cookies and similar tracking technologies through the use of consent management tools that are available on our websites. This section applies to cookies and similar tracking technologies. When we collect information that may enable us to identify you, the other sections of this Notice will apply.
What are cookies?
A cookie is a small piece of data that a website asks your browser to store on your device in order to remember information about you, such as your language preference or login information. Such cookies when set by us are called first-party cookies. We may also use third-party cookies – which are cookies from a domain different than the domain of the website you are visiting (for example, those used by social media, instant messaging, CRM or marketing platforms, or advertising companies). For more information about cookies, types of cookies and how to manage cookies, including how to block them and delete them, please visit http://www.allaboutcookies.org.
Below, we list the main categories of cookies and similar tracking technologies that we may use when you connect to our websites, use our web-based platforms, applications, devices, or when you interact with us electronically or when you receive electronic communications from us (“Online Use”). You can learn more about the purposes for which BMS may use such technologies for your Online Use.
What categories of cookies may BMS use?
We generally use certain types of cookies during your session on our website (“session cookies”). To improve your experience or remember your preferences or choices, we may use cookies that will remain on your device unless you remove them (“persistent cookies”). When using cookies on our websites and other digital services, such technology may include:
Categories of cookies and tracking technologies that BMS may use |
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Strictly necessary cookies |
Those cookies and tracking technologies enable our websites to operate and to improve the security of our website for your Online use, such as when you have to authenticate or use login functionalities to access restricted parts of our websites. |
Performance and analytics cookies |
Those cookies may allow BMS to:
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Analytics cookies |
These cookies enable us to better know the use of our websites, establish statistics on their uses and visits (e.g. information on each visited page, how long a user navigates on a specific page, how long it takes to download a specific page, what are the users’ actions on each page (click, selection, etc.). |
Social media cookies |
On certain BMS websites, we may use:
You can access more information when connecting to our sites or on third party platforms that you access. |
Marketing cookies |
BMS uses tracking technologies to run awareness campaigns on diseases or therapeutic areas, improve our online or remote interactions with you. These cookies help us create categories and classifications so that we can better understand our audience and users who navigate on our websites, Apps or platforms we work with. |
Other tracking technologies
When using third-party software or websites, mobile applications, devices, web-based platforms or through other Online use, the technology may involve certain built-in tracking technologies. This may include:
- web beacons, web server data and similar technologies;
- tracking pixels, which we may include as an image in our communications to you.
This may allow us to understand when you read electronic communications that we send you, to send you more accurate and relevant content and improve our communications to you. When using such technology, we may receive aggregate or anonymized information. In certain cases, we may collect Personal Information about you that includes:
- location data (such as the city, region and from where you opened your e-mail);
- your IP address;
- browser and device information: such as your mobile or desktop Operating System (OS), e-mail software type, device and user agent; or
- time and date of when you open our electronic communications.
- other trackers that enables functionalities such as remote interactions with you through chatbots, instant messaging and other online features on our websites or third-party software that we use for our activities.
Why do we use cookies on our website?
In addition to the explanation provided in this Notice and the section above, we use cookies or similar tracking technologies in various instances, such as for the following purposes:
- Making your experience more efficient, faster and easier. By remembering your preferences, like preferred language, display and other settings, maintaining your session, and for authentication purposes. This helps us to provide you with a better user experience. These cookies are also referred to as Session-Id cookies, authentication cookies, and User Interface customization cookies.
- Gain useful knowledge about how the site is used. By collecting information about the number of visitors and other uses. This helps us improve our sites. These cookies are also referred to as analytics cookies. For this purpose, we use services such as Google Analytics which means that Google and similar suppliers will also have access to this information (including your IP address and any other equipment identifiers such as the IMEI number and the MAC address).
- Provide easy access to our websites. This helps us to direct you, share with you our content within sites such as Facebook, Twitter, LinkedIn, YouTube or Pinterest or allow you to share content that is of your interest. To the extent we use such technology, these ‘social media plug-ins’ may store cookies and similar technology on your computer or other device. This means that the social media sites may access this information (including your IP address), may identify that you interacted with the BMS site.
- Improve our marketing communications to you. Certain cookies, such as web beacons or tracking pixels, may be used by third party systems, such as customer relationship management systems or other service providers who help us manage e-mail campaigns. Those trackers enable us to better understand the success of our communications and the relevance of the content that we share with you. This may allow us to reduce the number of e-mails that we send you and provide you with content, scientific information, or initiatives that are more tailored to your interests.
How can you object or refuse cookies?
Subject to the law of your country, in particular in the European Union, we will either inform you, ask your prior permission (opt-in) before placing tracking technologies on your device, or provide you with a right to object (opt-out) for the purposes that we describe in this section. Your web browser, e-mail software (such as Microsoft Outlook, or Google Gmail) and other clients that you use can be set to manage cookies and similar trackers and even reject them by default. Do bear in mind that if you set your browser to automatically reject cookies, your user experience when visiting websites will not be the same: your preferences may not be remembered, some functionality may be lost and you may not be able to access certain areas or features of the sites.
For more details on the cookies that we use, you can read our cookie table below or, where applicable, on the website that you use by accessing the relevant cookie notice.
14. CHANGES TO THIS PRIVACY NOTICE |
BMS may update this notice from time to time by posting any revisions on this website. Where any material revisions are made, BMS may place a prominent notice on this website and when legally required to do so, will directly notify you. You are bound by any such revisions and should therefore periodically visit this page to review the most current privacy statement.
15. CONTACT US |
If you have questions about this Notice, or want to obtain more information about our privacy practices, please contact our Grievance Redressal Officer at bms.india@bms.com or contact us by postal mail at:
Contact |
Name of the affiliate/ controller |
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For residents in the United States you can contact BMS at: |
Bristol Myers Squibb Company One International Center, |
For data protection: |
Bristol Myers Squibb India Pvt. Ltd. Grievance Redressal Officer |
BMS Global Employee Privacy Notice
This employee privacy notice explains you how Bristol Myers Squibb handles your personal data if you are or were part of our workforce.
If you are a job applicant, please see here for more information: https://www.bms.com/in/privacy-policy.html#job.
For specific questions about this notice or for more information on how BMS processes your personal data, please refer to the contact section below.
Click here to download or print a copy of this BMS employee privacy notice.
What You Will Learn in This Notice |
This notice is specific to the use of your personal data by Bristol Myers Squibb (“BMS”, “we”, “us”, “our”) if you are or were part of our workforce. It explains what personal data processing activities are conducted at BMS worldwide covering BMS direct employees, consultants, contractors, interns and third parties as defined in this Notice – collectively called ‘workers’ or ‘employees’ (or “you”, “your”, “yours”) in this notice (“Employee Notice” or “Notice”). We use the term “processing activities” or “use” to refer to accessing, collecting, storing, transferring or any other use of your personal data.
Click on the icons or text below to find out more about how, why, and where BMS uses your data:
1. INTRODUCTION – HOW TO READ THIS NOTICE |
In this Notice, we provide you with an overview of how and why we collect your personal data - also known as personal information. We also inform you about your privacy rights related to our use of your data.
You should read this Employee Notice in combination with the BMS General Privacy Notice which explains the collective privacy standards and commitments that apply to all processing of personal data at BMS. It is available on the footer of our corporate www.bms.com websites for markets where we have a presence or operate.
Who it applies to and our other notices |
Before you start reading this Notice | |
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Who is the audience? | This notice applies:
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Country-specific notices | As a supplement to this notice, there may be country specific BMS documentation covering individual country laws or processes that might impact the use of your personal data at your specific work location. These documents can be accessed through your local intranet or HR business partner. |
Relevance of my personal data | The nature and the categories of the personal data that BMS processes about you can differ, depending on your role and your relationship with BMS. We try to point out these differences where possible but if there are processing activities specific to your role at BMS or to the country where you reside, we will provide you with additional ‘point in time data’ wherever possible. |
Example: Most processing activities related to BMS employee benefits are not applicable to consultants, contractors, interns, agency workers or autonomous workers who are employed by third parties and then contracted by BMS. This notice covers personal data that BMS controls and processes. Contractors and consultants should therefore review privacy notices provided by their own employers to understand how their data is processed. |
2. WHO IS THE CONTROLLER OF YOUR DATA |
A controller decides why and how to process your personal data. However, central teams at BMS located in another country (for example, teams in the US and support services provided by our authorized business partners) may also access and process your personal data as described in this notice. For each activity, Bristol Myers Squibb Company and its affiliates will act as controller together or jointly for using your data.
Note: If you have an employment contract, the BMS legal entity who is your employer, or who has the contract with your employer, is the controller of your personal data. If you are a consultant, contractor, intern or independent worker), then the entity listed in your employer’s contract with BMS is the controller. |
3. CATEGORIES – WHAT TYPE OF DATA BMS PROCESSES ABOUT YOU |
This section describes the type of personal data we collect for our processing activities, which may vary depending on your role at BMS.
We describe this personal data as “Work-Related Data” or “Sensitive Work-Related Data” that BMS needs for the creation of your work contracts and to run our day-to-day work activities. Remember, depending on where you live, the relevant data protection law in your jurisdiction may define personal data differently from the descriptions used in this notice.
We use the categories of personal data in the following context:
Onboarding & HR day-to-day
Compensation, benefits & performance
Security, IT, devices, training
Surveys, events, images, videos
Sensitive data
Environmental, health & safety
Data for legal & compliance
Family & your relatives’ data
Roles & positions, relocation, leaving
Note: Most data we use about you is necessary for our day-to-day operations. In certain cases, you might decide to participate in activities that are not mandatory, such as attending events, accessing benefits, apply to internal jobs, responding to surveys or sharing your image or video recordings with BMS. In this case, we will let you know what your options are before processing your data. |
You can learn more about our purposes and why we use your data in section 4.
The categories of Work-Related Data |
When collecting and using your data as a BMS worker, most categories detailed below are relevant to you if you are an employee. If you don’t have a contract with us but provide services to us, the categories below will not be relevant to you, for example if you are hired by a third party agency, if you are a consultant or an independent worker.
Categories of Work Related Data | |
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Onboarding data | Most of the personal data collected at BMS is done during the onboarding phase. The data collected during this stage allows BMS to build your profile and enables you to work at BMS. Examples of data collected are:
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Contact and identification data | Your contact and ID information includes your:
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Employment information | Data related to your previous or current role(s) at BMS, such as:
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Educational and professional data |
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Family & data of your relatives and third parties | You may share contact details of family or relatives in case of relocation, services, accidents or emergency situations, or BMS may request that you inform us about potential conflict of interests which can includes contact details and positions of third parties with whom you belong or have professional interactions with. This includes:
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Conflict of interest data | BMS may also request to inform us about your potential conflict of interests which can include:
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Sign-in, analytics and device data | When using BMS or third-party devices, platforms, intranet, systems and technologies, we use your personal data to provide you access to, tailor the services provided to, and to protect the security of, our systems. We use the following types of data:
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Financial information, compensation and benefits | We collect financial information about you for pay-roll, benefit and insurance purposes, which can include your:
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Data about you that we make public | There are instances when you agree or where we must disclose your personal information publicly on our corporate websites, public registries or public facing platforms – this will depend on your participation at BMS events, posts on social media, and your position and role at BMS. For example, your:
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Other data | Tax status, information related to work attendance, travel and expenses, emergency contact details, compensation, hours of work, holidays and benefits related information, CCTV data and investigation related information. |
The categories of Sensitive Work-Related Data |
Sensitive Work-Related Data | |
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Health, welfare and leave information | This information if needed for managing your leave and compensation:
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Vaccination or health status | In certain occasions, where applicable and permitted by applicable law, in particular for public health or protection against diseases (i.e.: pandemic situations) BMS may collect your health data, such as:
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Background check data | This includes:
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Religious beliefs | This can be collected or required by applicable law:
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Race and ethnicity data | Where this is required or permitted by applicable law, unless you share it voluntarily for a certain defined purpose. We will usually only collect and store such sensitive data anonymously for equal opportunities monitoring purposes or if you decide to share it for a defined purpose. |
Sexual orientation data | Where this is required or permitted by applicable laws or you have voluntarily provided the information to us. For example:
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Other sensitive Work Related Data | Depending on the law of your country, BMS collects other categories of personal data about you that can be considered sensitive, such as:
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4. PURPOSES – WHY WE PROCESS YOUR DATA AND IN WHAT CONTEXT |
This section describes the main types of activities where BMS processes your personal data and the context in which BMS uses it. Our main processing activities consist in:
- handling your data for day-to-day operations, such as for onboarding you as a new hire or worker, handling your payroll, requests, enabling access to our systems and intranet and BMS social media platforms to interact with other colleagues, for internal interactions, and, if applicable, performance reviews;
- offering benefits such as learning, career development programs, fitness, rebates on goods, wellbeing programs, BMS or external events or initiatives that you can access or participate in depending on your role;
- implementing appropriate security measures and infrastructures that prevent data losses, ensure compliance with applicable laws, maintain whistleblowing hotlines and channels to report misconducts, conflict of interest or unlawful behaviors which may require preserving information as evidence to comply with applicable employment legislation; and,
- processing in the context of our working culture and environment as a multinational company, such as participating in diversity and inclusion groups, activities or discussions or responding to surveys about the working environment.
Details about the context in which we use your data |
Category of data | The Purpose for use |
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Relocation, local assignments of workers | BMS processes your data for the following reasons:
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Onboarding and administration | When joining BMS as a new hire, to:
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Talent acquisition and recruitment | After your application has succeeded, BMS will use your information necessary to process your job application, record your information in our systems, as an applicant to internal opportunities for roles, projects or initiatives. |
Attendance administration | In some cases, BMS may record your on-site attendance in the workplace in compliance with internal policies and as permitted by local law. This includes data necessary to record and administer your working hours, attendance and overtime application, approval and reimbursement when applicable or compliance with the applicable BMS flexible way of working policy. |
Leave management | To enable your leave application for paid annual leave and unpaid leave:
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Compensation and benefits | To comply with legal requirements and BMS labor policies related to compensation and benefits, which includes:
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Learning and development | To manage talent development, administer and track training and awareness activities. |
Performance and recognition |
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Working culture and BMS events, surveys and activities |
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Travel and expense reimbursement |
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Safe work environment, information security, acceptable usage purposes and fraud detection and prevention | The nature of the work at BMS requires to protect the health & safety of its employees, data, or infrastructures. BMS will access your data in particular to:
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Protecting health & safety of its workers or third parties | BMS may apply internal policies to protect against serious diseases or threats in the context of:
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Compliance and regulatory purposes |
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Equal opportunity and diversity monitoring / initiatives |
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Understanding the diversity of our workforce | We collect certain demographic data mostly in aggregate, such as:
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Run security & compliance scans or verifications | In certain countries, BMS will monitor your individual activity only if we have a reasonable, proportionate, and robust legal reason in place. Typical examples of where BMS might monitor your activity are:
This type of monitoring will always fully comply with the law and will only process the least amount of data needed to complete the investigation. |
Automated decision making | In general, BMS does not make employment decisions based solely on automated processing (including profiling) of employees. If this were to happen, for example using Artificial Intelligence, then BMS will make you aware of this activity before any of your personal data is processed. You can learn more about the technologies we use in section 8. |
Criminal records and background checks and verification | BMS run background verifications to confirm the accuracy of documentation you provide to BMS during and after your hiring process, but only where permitted by the law and where relevant to your role. Examples: criminal records, education, employment verification, creditworthiness, conflict of interests checks. |
Other processing activities | BMS may require you to provide certain personal data (such as your name, address, and ID number) of other individuals such as your family members, for other purposes such as:
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Note: As a BMS Worker, you are responsible for any sharing with BMS of personal data about persons outside BMS – for example, providing BMS with information about family members for health insurance purposes, relocation services, conflict of interests, verification to past employers, emergency contacts and so on. Therefore, it is your responsibility to inform the third party about such disclosure or where required, obtain their prior permission, and provide them a copy of this privacy notice. When disclosing the personal data of these individuals, you will be acting on their behalf. |
5. ENTERPRISE PLATFORMS & DEVICES – HOW WE USE YOUR DATA |
As a BMS Worker, there are many times when we need to process or share your data using digital means. In most cases, your online connection to BMS systems is securely managed through the BMS single sign-on (SSO) process or through our VPN (virtual private network). You may access other systems, such as Outlook or Workday using double factor authentication.
For more information about how we collect personal data from visitors to our websites or users of our products and services, please review our General Privacy Notice.
Online information that we may collect when you use our sites |
Type of activity | Data categories | Purpose for use |
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BMS intranet, websites and applications | Login data (BMS ID, login details for SSO), Analytics data | The main use of your personal data for our intranet sites are for:
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Eligible programs, benefits or activities run by third parties | Eligibility contact data (BMS e-mail, BMS ID, full name, role if needed). | BMS shares your contact details with trusted third parties to offer various benefits to workers who are eligible to access such programs. |
Matching your profile for internal opportunities | Application data (full name, BMS ID, your skills, interests, current role) Professional data (such as your CV/resume, data from 3rd party platforms such as LinkedIn). |
When you enter your professional data into BMS HR systems, BMS can use that data to propose internal opportunities at BMS that might be relevant to you. When doing so, BMS sometimes uses third parties to help match your profile to the most suited available job roles. When we do use external providers and/or software for this activity, you will receive more information prior to our use of such data. Read more in section 8 about artificial intelligence and section 9 about your privacy rights. |
Bring your own device (BYOD) | Device ID and other data needed to secure the connection to BMS application and systems. | Where permitted under BMS policies, you may also use your own device (Bring Your Own Device (BYOD)) or other approved devices to perform your job at BMS. This requires BMS to access your personal data to enable your device, including the installation of BMS approved software for information protection purposes. |
Cybersecurity & information protection | Aggregate security data, system monitoring data and contact details and usage data | BMS uses a variety of supporting applications and teams to ensure all data remains available, secure, and confidential when you use BMS approved, technologies and systems. To achieve this goal, BMS processes aggregate data for the purposes of updates, diagnostics, tests, and the security of your laptop or devices. Example: To prevent data losses, phishing or scam attempts or for compliance purposes, we may send you notifications, or refresher training requests. |
6. DATA SOURCES – HOW DO WE OBTAIN AND SHARE DATA ABOUT YOU |
BMS collects personal data directly from you for most of our processing activities, although sometimes we obtain personal data automatically via certain internal BMS sites or indirectly from alternative sources.
For example: we collect personal data indirectly from service providers (such as recruitment agents and background checking services), online platforms, government bodies (criminal records, wage garnishments) or authorities where required by law (such as tax authorities) to manage your work relationship with us. |
We also collect information about you automatically, through physical or online security, systems monitoring (for example through video (CCTV) recording) or building access control logs when you enter the workplace or in other similar contexts. BMS will always strive to make you aware of this type of processing before collection of your personal information takes place.
7. DATA TRANSFERS – WHO WE SHARE YOUR DATA WITH AND WHO CAN ACCESS IT |
Only limited BMS teams and approved third parties or authorities who need to manage or obtain your information may access Work-Related Data. When your personal data is more sensitive, BMS will apply more restrictions and protections to protect it. For details on our cross-border transfer mechanisms, please see the relevant section in our General Privacy Notice available on all bms.com websites.
Work-Related Data we share inside the BMS group |
Inside the BMS group | |
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BMS locations | BMS is headquartered in the United States, with operations in Europe, Asia, Australia and in North and South America – all collectively known as the “BMS group” (of companies). Given the global nature of our company, processing of employee data occurs across several countries. Many of our HR processing activities are centralized in the United States (for example in our Tampa office), but we also have centralized HR activities in Australia, China, India and the United Kingdom. Your data will be accessed by local and central teams who may be located in such locations. You can also find the main locations from where we operate here: https://www.bms.com/about-us/our-company/worldwide-facilities.html. |
Contracts and principles to secure the transfer | Binding Corporate Rules (BCRs) is a recognized mechanism that allows the transfer and disclosure of personal data across entities that are part of the same company group. Our Binding Corporate Rules Policy provide you with an overview of our global privacy program and commitment to maintaining high data protection standards when processing personal data transferred to different countries within the BMS Group of companies. Transfers of Work-Related Data also occur on the basis of appropriate arrangements including data transfer agreements, local or regional transfer schemes or, when appropriate or required, your consent. |
Teams or function accessing your data | BMS teams who can access your information include:
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Work-Related Data we share outside the BMS group |
Outside the BMS group | |
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Why we need to disclose your data | BMS partners with many organizations that are specialized in areas such as IT, security, tax and accounting, payroll, providing benefits, running programs, insurance, pension or other services. In other cases, we disclose your data to authorities. |
Approved third parties | BMS engages with a variety of third-party service providers to help support the services we provide to our workers. For many of our HR functions, the third-party service providers are embedded within our HR functions (for example as consultants providing IT Support services) but in other instances, you will have a direct relationship with the external vendor – for example, insurance providers, health, and wellness Apps and so on. |
Governmental bodies or authorities | BMS may share Work-Related Data that includes your contact details, correspondence, internal or external communications with authorities or for dispute resolution purposes, claims or investigations, to comply with applicable laws or to protect BMS’ business or interests. |
Security | BMS puts all third-party vendors through a series of rigorous security and privacy checks, rregardless of whether the vendor works directly for BMS providing a support service or whether the relationship with the vendor is directly between you and them. In addition, we have data protection clauses included in all our contracts with vendors, where needed, to ensure that the applicable data protection legislation is followed regardless of the country in which your data is processed. |
8. DO WE USE ARTIFICIAL INTELLIGENCE (AI) OR SIMILAR TECHNOLOGIES? |
BMS has developed internal policies and guidance on responsible use of AI. When using AI tools involving Work-Related Data, we will apply globally recognized data privacy & protection principles. When using third party technology, we ensure to apply:
(i) BMS principles on responsible use of AI;
(ii) appropriate technical and security measures;
(iii) contractual arrangement to protect your personal data.
BMS will provide you with more detailed information in a privacy notice, and if required, obtain your prior consent before using such technologies. You can read more information about your rights, including your right to object or to request human intervention, in section 9.
More information and examples of our use of digital technologies |
Currently, BMS does not use technologies that qualify as Artificial Intelligence (AI) when using worker personal data, such as algorithms that have a sufficient degree of autonomy to make important or significant decisions about you in the context of work without human oversight before any decision is made. In other words, BMS does not use such technologies without decisions being made by humans which can affect you as a BMS worker.
However, we do use certain tools and technologies that allow us to improve efficiency in our daily operations. BMS is looking at digital solutions, automation and advanced technologies that can:
- reduce manual tasks, to support our operations and drive efficiency at work;
- improve your well-being, safety at the workplace, mental health;
- assess risk profiles to comply with internal BMS policies and applicable laws, such for, anti-bribery, drug promotion or preventing conflict of interest;
- protect BMS systems, including in the context of cybersecurity or data loss prevention programs;
- facilitate the selection of potential candidates for recruiters’ review when applying on our official careers website: https://careers.bms.com/in;
- send automated instant messages and communications through intranet or online chatbots, calendar scheduling bots, or other online technologies. Internal chatbots may use our enterprise directory to refer our teams to the appropriate subject matter experts;
- match your BMS profile for career development opportunities.
Example: BMS may use machine learning solutions that can enable career or learning opportunities at BMS, on a voluntary basis, including to suggest internal projects, reach assignments, tour of duties or job opportunities that match your profile and to propose boosting your career at BMS. |
9. INDIVIDUAL CHOICES – RIGHTS AND ACCESS TO YOUR DATA |
This section describes the rights you may have and the potential actions you can take in relation to how BMS processes your personal data.
You have several privacy rights in relation to the processing of your personal data at BMS, but these will depend on the country where you reside and on the legal basis that we used to process your personal data. Exercising your rights is usually free of charge, except if your request is excessive or requires disproportionate efforts, in which case we may ask you for a reasonable fee.
BMS assesses every request received based on who you are and the jurisdiction or State in which you are based. If we cannot comply with your request, we will let you know the reasons why. You can always contact BMS at bms.india@bms.com to find out more about your rights and how you can exercise them.
The rights described below are not absolute and will only apply in certain circumstances. This means that we may be unable (for example, due to legal requirements) or not obligated to act on your request. In some cases, we may need to collect additional personal data from you to verify your identity before we provide access or delete your information, for example a copy of your government-issued identification.
You can read more about your individual rights |
The rights described below are not absolute and will only apply in certain circumstances. This means that we may be unable (for example, due to legal requirements) or not obligated to act on your request. In some cases, we may need to collect additional personal data from you to verify your identity before we provide access or delete your information, for example a copy of your government-issued identification.
Right of access | You have the right to contact BMS and request confirmation that we process your personal data, why we process your data, and be provided with access to that data. Please remember that this is not an ‘absolute right’; there are situations where we must remove or redact data to protect other data subjects and company confidentiality. |
Right to rectification | You may have the right to update/correct your personal data, for example if it is inaccurate, incomplete, or not up to date. |
Right to erasure (right to be forgotten) | You may have the right to have your personal data deleted. There are exceptions to this right where we need to retain your personal data to comply with applicable law, for example when we are legally obliged to retain your personal data for a specific time–period, or when your data is disclosed publicly. |
Right to restrict the processing | You have the right to request that we restrict, suspend, or cease the processing of your personal data. Exceptions also apply here. If BMS lifts the restriction, we will inform you beforehand and explain our reasoning. |
Right to data portability | You have the right to receive or have your personal data transferred to a third party in a structured, commonly used, and machine-readable format. Note: This right may not apply when your data is processed based on the legitimate interest of BMS or in certain jurisdictions. |
Right to withdraw consent | When we process your personal data based on your consent, you have the right to withdraw it at any time and BMS will stop processing your personal data. However, the withdrawal of consent does not impact our processing of your personal data prior to the removal of your consent. |
Right to object | You may have the right to object to BMS processing your personal data. This is also not an absolute right and your right to object will depend on the nature of the processing by BMS.. |
Account deletion | Where applicable, you may have the right to request to delete your user account. This applies for example when using an account on a platform that is operated by a third party. In this case, please contact the platform directly to exercise your rights. |
Right to complain to data protection authorities | In some countries, you may have the right to complain to BMS, and the data protection authority in your jurisdiction, if you believe that BMS is processing your personal data unlawfully and/or is violating your rights. The privacy rights section of our BMS General Privacy Notice describes how to contact the competent authority or relevant contact in your country where you reside. |
Actions you can take about your personal data |
I would like to | Tools you can use to manage your data |
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Update my data | Workday, mybms & e-mail. If your personal data changes during the course of your time at BMS, please raise a ticket or connect to your Workday account to update that data or contact your HR business partner to note those changes. |
Access my data or receive a copy of my data | Workday, mybms, & e-mail. Workday and the relevant applications available in mybms allows you to see the data that we hold about you and download a copy. If we have data that you cannot access via Workday, then you may make a request by emailing your HR Business Partner or by using the contact details provided in the contact us section below. Note: we might need to refuse access to personal data in certain cases, such as when providing access might infringe someone else’s privacy rights. |
Delete my data or withdraw consent | Workday, mybms & e-mail. You can ask that we delete personal data that you believe is inaccurate or no longer relevant by emailing your HR Business Partner or by using the contact details provided in the contact us section below. In addition, you can go into Workday and remove some of the data you have chosen to share with us, such as your photo, demographic data, emergency contacts and so on. We might need to refuse deletion of personal data in certain cases, for example if there is an impact on our legal obligations. |
10. DATA SECURITY – HOW WE PROTECT YOUR PERSONAL DATA |
BMS uses appropriate technical and organizational measures to protect your personal data online and offline. We do this to prevent unauthorised processing, loss of data, disclosure, use, alteration, or destruction of your personal data. The measures that we deploy are dependent on the sensitivity of the personal data and the most recent advancements made in security technology. Where appropriate, we use encryption, pseudonymisation (such as key coding), de-identification and other technologies that can assist us in securing your data, including measures to restore access to your data. We also require our service providers to comply with reasonable and recognized data privacy and security requirements.
The measures we use to protect your data |
Bristol Myers Squibb has adopted the NIST Cybersecurity Framework (https://www.nist.gov/cyberframework) to ensure that our most critical information is kept confidential, suitably available, and safeguarded from corruption. Aligning with NIST also allows us to continuously assess and improve our ability to protect, detect, and respond to cyberattacks. NIST defines five cybersecurity functions: identify, protect, detect, respond, and recover. We have aligned our cybersecurity program to these five functions.
We conduct regular testing and reviews of our technologies and processes, including auditing of our business partners and vendors, so that our security controls remain effective and up to date. Also, we may further anonymize your personal data when it is no longer needed for the purpose for which BMS originally collected it.
11. DATA RETENTION – HOW LONG BMS RETAINS YOUR PERSONAL DATA |
Data retention schedules
BMS will only retain your personal data for as long as necessary for the processing purposes listed in section 4. When retaining and storing data about you in our systems, we have put in place specific data retention schedules in accordance with our company policy and in compliance with applicable data protection and local employment laws.
More information on our retention periods |
Criteria to keep your data
Typically, we retain data based on the following criteria, where we consider:
- the quantity, nature and sensitivity of the personal data in question;
- the potential risk of harm in the event of unauthorised use or disclosure;
- the purposes of the processing;
- whether or not these purposes can be achieved by other means, as well as the applicable legal obligations.
Note: the below retention schedules are not applicable across all countries - certain retention periods may differ from this table to meet local legal or regulatory requirements (such as China). Retention periods can also be adjusted in line with specific changes made through new legislation. |
There are instances where BMS is legally obliged to adhere to specific retention periods. For example, when BMS must retain data for a set minimum period or to delete it after a set maximum time limit. Some common examples of these obligations normally relate to data needed for tax and accounting, anti-bribery, conflict of interest or investigation purposes.
Type of activity | Retention period |
---|---|
Benefit plan administration, reporting, and participant disclosure | Event + 10 years |
Benefit enrolment and participation Benefit plan development and management Benefit plan texts and amendments |
Event + 6 years |
Education assistance, and work/life and diversity | Creation + 7 years |
Workforce tracking and compliance | Creation + 5 years |
Employee recruitment and selection | Creation + 3 years |
Employment eligibility / verification & immigration | Duration of employment + 6 years |
Personnel relations & investigations | Event + 3 years |
Personnel records Training completion – general |
Duration of employment + 7 years |
Labor arbitration / grievances Labor relations records |
Event + 50 years Creation + 50 years |
Compensation / salary, and incentive planning | Creation + 10 years |
Training programs and materials Training relating to BMS products in compliance with GxPs |
Active + 5 years Active + 2 years. Thereafter, the longer of 25 years or 10 years after the expiration of the drug’s marketing authorization. |
Employee relocation and forgivable loans | Creation + 7 years |
Payroll Payroll tax records |
Creation + 11 years |
Employee time and attendance records | Creation + 8 years |
For more specific information about the description of each activity, how long BMS retains your personal data for human resources management, or for other purposes as described in this privacy notice, please access this page: https://retention.bms.com. If your relationship with BMS does not allow you to access this page, please contact us at bms.india@bms.com.
12. LEAVING BMS – WHAT HAPPENS TO MY DATA |
After you end your employment with, BMS we will need to retain certain information about you, including your contact details, to fulfil certain business obligations, to administer or manage retirement plans, payment for outplacement services, respond to queries from your new employer.
Information about why we may retain your data after you leave BMS |
Purpose | Categories of data | Details |
---|---|---|
Claims & disputes | For example, compensation, incident data, e-mail exchanges, investigation data. | To deal with claims or disputes involving you or others. This could include an accident at work. We do this because we have a legal obligation to provide the information, or it is in our interests to bring or defend a claim. We may also have an obligation to retain and preserve data or evidence that is subject to a legal hold obligation. |
Retirement, e-mail communications or referrals | Years of service, compensation, e-mail exchanges, your applications and new role, third party contact details. | We may keep or share your information to administer or manage leave, severance or retirement packages, contact you in relation to your past role or work or to respond to queries to your new employer about your role at BMS. |
Outplacement services | Professional and personal contact details, CV, professional background, role at BMS. | BMS may offer or pay for services after you leave our company. BMS will only keep your data necessary to pay the costs of packages you may be eligible for. |
Business continuity |
E-mails and documentation, projects, and decisions you made, login and accesses to systems. | To understand and evidence decision making in your role and maintain knowledge within the business after you leave. We do this because it is in our interests to use this information to help run our business, or it may be to support a legal obligation we have. |
Employee retention | Leave reasons, manager and employee evaluations, performance, role, position/title. | To understand why you left us. We do this because it is in our interests to use this information to help run our business or it may be to support a legal obligation we have. |
Pension administration | Your contact details, compensation and benefits, years of service, payroll, and tax data. | To manage and administer your pension and related legal obligations. |
Obligations to third parties | Your contact details, role, position, title, compensation & benefits. | To comply with our obligations to third parties in connection with your employment, such as tax authorities and professional bodies. |
13. TRANSFER OF CONTROL |
Data sharing in connection with a transfer of control
Circumstances may arise where we decide to reorganize or divest part (or all) of our business or a line of our business (or any portion of our assets). This can include our information databases and websites, through a sale, divestiture, merger, acquisition, in the event of a bankruptcy, or other means of transfer.
In such circumstances, your personal data may be shared with, sold, transferred, rented, licensed, or otherwise provided or made available by us or on our behalf to actual or potential parties to, and in connection with, the contemplated transaction (without your consent or any further notice to you). In such circumstances, we will seek written assurances that your personal data will be protected appropriately.
14. CHANGES TO THIS NOTICE |
BMS may update its privacy notices from time to time. If there are any important revisions which might impact the way we process your personal data, BMS will notify you to inform you of these changes either directly or through our internal communication channels.
15. CONTACT US |
If you have questions about this notice, or you want to obtain more information about our use of your personal data as a BMS Worker, you can ask a question by raising a ticket on myBMS.
If you are located in India, please email our Grievance Redressal Officer at bms.india@bms.com or as described in the contact section of our General Privacy Notice. For other markets, you can send us an email or a letter by post at the contact details as described on the relevant footer of our corporate websites that applies in your own language under the contact section. You can find more information about data protection in your market below:
More information about data protection in your market |
Privacy Notice Archive