Privacy Policy

A.1.5 – Privacy and Cookies policy

"Purpose of the Privacy Policy and Cookies. Bristol-Myers Squibb Pharmaceuticals Limited ("Bristol-Myers Squibb") respects your concerns about privacy and values the relationship we have with you. This privacy policy describes the types of personal information we collect through this web site, any of its sub-domains and/or directories, its applications and functionalities and all the related information or communications including e-mails (the "Site"), how we may use that information and with whom we may share it. Our privacy policy also describes the measures we take to protect the security of the personal information. We also tell you how you can reach us to answer any questions you may have about our privacy and cookies practices.

Your access to and use of this Site is subject to this privacy and cookies policy, the legal notice, the pharmacovigilance notice and all applicable laws and regulations. All users must carefully read this privacy policy. In case you do not agree with any of these terms and conditions, please do not access the Site and/or do not provide us with the relevant personal information.

By accessing and browsing the Site, you declare to fully understand, accept and agree to, without limitation or qualification, this privacy policy.

How Does this Privacy and Cookies Policy Define "Personal Information"? The term "personal information" as used throughout this privacy and cookies policy, applies to any information or set of information that identifies or that is used by or on behalf of Bristol-Myers Squibb to identify, directly or indirectly, an individual. We will use your personal information in accordance with this privacy policy or otherwise will inform you or request your consent as may be required by the applicable laws.

Protecting and using personal information. We will handle your personal information in strict accordance with the law. Specifically, in line with the following principles:

  • We will process personal data lawfully, fairly and in a transparent manner.
  • We only collect personal information for a specified, explicit and legitimate purpose and we will only use personal information for the purposes for which it was originally collected.
  • We will limit collection of personal information to the extent necessary in relation to the purpose for which they are processed.
  • We will make sure that your personal information is accurate and, where necessary, kept up to date.
  • We will store personal information for no longer than is necessary for the purpose for which the personal data are processed.
  •  Personal information will only be processed in a manner that ensures appropriate security of the personal information.

Information We Collect and How We Use It

A.- Personal information you provide.
Some areas of the Site may require you to submit information in order to respond to your request or for you to have access to specific areas/contents/ functionalities or participate in a particular activity. Some of the information that you submit to us may be personal data. You may always choose not to provide the requested information, but you then may not be able to participate in the particular activity that requires such information or have access to the specific contents, area or functionality.

Here are the ways you may be requested to provide personal information and the types of personal information you may submit. We also tell you how we may use the information.

  • Contacting Medical Information
    If you contact medical information the information you provide (including your name, contact details, professional information and your questions) will be documented and retained on our databases for purposes of dealing with your enquiry. Let us know at the beginning of the call if you do not wish to do have your personal details recorded. Please also be aware that your call may be recorded for training and audit purposes.
  • Contact us 
    If you communicate with us through the "Contact Us" link on our Sites, we may ask you for information such as your name, telephone number, professional information and e-mail address so we can respond to your questions and comments.
  • Other site features 
    Our Site offers various features, which we may change from time to time. We may ask you to submit certain personal information so we can communicate with you about these features and manage them properly.
  • Other uses of information 
    We may use the personal information you provide through the Site for our internal purposes. These purposes include administration of Site, data analytics and compliance with our legal obligations, policies and procedures.
  • Retention 
    We will keep your personal information for so long as it is needed in connection with our relationship with you or for the purposes of maintaining product quality records. You can inspect and rectify any of your personal data held by us by contacting the data privacy officer and if you have complaint about the way in which we are processing your personal data you may bring this to the attention of the information commissioner’s office.

B. Personal information from public or third party information sources. 
We may collect personal information about health care professionals who register on the Site, if this is the case, from public or third party information sources to verify their professional credentials and identity.


C. Cookies.

We may collect pseudonymous and anonymous information through the use of cookies. A cookie is a small file of letters and numbers that we put on your computer if you agree. The types of cookies we use and their purposes are listed in the table below. In general, these cookies allow us to distinguish you from other users of the website which helps us to provide you with a good experience when you browse our website and also allows us to improve our site.

You can manage your cookie settings and turn off individual cookies in the cookie settings.




More information

Site cookie acceptance


This cookie is used to record if a user has accepted the use of cookies on the Site.

To withdraw your consent after accepting this cookie, delete the SiteCookiesAccepted cookie. Find out how at



This cookie is used by the Site  to identify you as a user between page loads. This allows the Site to remember certain settings, like which part of the website you were using before you were asked to sign in or register. This cookie is destroyed each time you close your browser.

This cookie is strictly necessary in order to enable you to move around the website and use its features.



The IDENTITY cookie is used to allow you to sign in to the website. If you ticked 'Remember Me on this computer' this cookie will remain on your computer for up to 30 days or until you click 'sign out'. Until that time, you'll remain signed in to the website. If you didn't tick 'Remember Me', this cookie will be removed when you close your browser session.

Without this cookie, we will not be able to determine the number of unique users of the site or provide certain features.



Stores your user preferences for customisation features on the homepage

Functionality cookie recording information about choices you've made and allow us to tailor the website to you



These cookies are used to collect information about how visitors use our site, which we use to help improve it. The cookies collect information in an anonymous/personal related form, including the number of visitors to the site, where visitors have come to the site from and the pages they visited.

Used by IBM Unica for web analytics and to collection information about how visitors use the site.

Google Analytics


These cookies are used to collect information about how visitors use our site, which we use to help improve it. The cookies collect information in an anonymous form, including the number of visitors to the site, where visitors have come to the site from and the pages they visited.

Click here for an overview of privacy at Google

Strictly necessary Cookies





This cookie confirms a visitor's logged in state. This cookie lasts until the session expires.


Functional Cookies


Unique ID of all sites in the EU that have ANA. This cookie lasts until the session expires.



EU Site ID. This cookie lasts until the session expires.



This cookie ensures that the language selection is carried forward across the session. This cookie lasts until the session expires.



Unique Site ID of all site in EU having Gigya. This cookie lasts until the session expires.



Confirm as HCP. This cookie lasts until the session expires.



Confirm as Patients. This cookie lasts until the session expires.



Confirm as HCP. This cookie lasts until the session expires.


Advertising Cookie


We don't use advertising cookies from our end.



D.IP Addresses 
An IP address is a unique identifier that certain electronic devices use to identify and communicate with each other on the internet. When you visit our Sites, we receive information regarding the IP address of the device you use to connect to the Internet.

Information We Share. 
We do not sell, rent or trade personal information users submit through our Site, nor disclose it by any means except as described in this privacy policy. At all times, personal information is treated confidentially and in accordance with applicable laws. We may share your personal information among Bristol-Myers Squibb related entities in the European Economic Area and Switzerland, for the limited purposes agreed in this privacy policy. We may also share the information with service providers for them to perform services as data processors on our behalf and as controllers, only for the purposes of data processing, performing services on our behalf and in compliance with the applicable laws (for example, to process online registration forms for events or to administer our blogs). Please note that some of these service providers might be located in countries outside the European Union but recognized as ensuring adequate level of protection to your personal information, or in countries outside the European Union that do not provide the same level of data protection than in the European Union.

Nevertheless, we will contractually require that sufficient security and privacy safeguards will be provided by the service providers to ensure an adequate level of protection of your information and disclose it always in compliance with the applicable laws.

These service providers are not authorized by us to use or disclose the information except as necessary to perform services on our behalf or to comply with legal requirements. In addition, we may disclose information about you (i) if we are required to do so by law or pursuant to legal process, (ii) in response to a request from law enforcement authorities or other government officials, or (iii) when we believe disclosure is necessary or appropriate to prevent physical harm or financial loss or in connection with an investigation of suspected or actual illegal activity.

We reserve the right to transfer any information we have about you in the event we sell or transfer all or a portion of our business or assets and in accordance to the requirements provided for in the applicable laws. Should such a sale or transfer occur, we will use reasonable efforts to try to require that the transferee uses the personal information you have provided through this Site in a manner that is consistent with this privacy policy.

Links to Other Sites.
Occasionally we provide links to other sites for your convenience and information. These sites operate independently from our Site and are not under our control. These sites may have their own privacy notices or terms of use, which we strongly suggest you review if you visit any linked sites. We are not responsible for the content of these sites, any products or services that may be offered through these sites, or any use of the linked sites. Please refer to the legal notice for further information on this topic.

How We Protect Personal Information. 
We maintain administrative, technical and physical safeguards for the Site designed to protect against loss, misuse or unauthorized access, disclosure, alteration or destruction of the personal information we collect through our Site, in accordance with the applicable laws.

Retention of Personal Information.

We only retain personal information provided to us in order to carry out the purpose for which the personal data was provided, or until we are requested to delete such information from our databases or systems.  Once the purpose has been completed, we will delete such personal information which has been provided to us from our databases and systems.

Modification of Privacy Policy. 
To the extent allowed by applicable laws, Bristol-Myers Squibb may, at any time, revise the terms and conditions of this privacy policy governing use of the Site. If any terms and conditions contained in this privacy policy are changed, the amended policy will be posted on the Site. You are bound by any such revisions and should, therefore, periodically review these terms and conditions.

Access, Correction and Deletion of Personal Information. 
To the extent required by law, we provide users with (i) access to the personal information they provide through the Site, and (ii) the ability to review, correct and delete such personal information. If you would like to update your contact information or preferences, or if you would like to request the removal of your personal information from areas of the Site or unsubscribe to any of the services proposed, please contact us by:

  • writing to us at: 
    Bristol-Myers Squibb Pharmaceuticals Limited
    Uxbridge Business Park
    Sanderson Road
    UB8 1DH

    Attn.: Data Privacy Manager

Further Information - How to Contact Us. 
If you have any questions about our information practices, or wish to lodge a complaint about the way we collect or handle your personal information or if you wish to receive a comprehensive list of recipients of your personal information (Bristol-Myers Squibb related entities in the European Economic Area or service providers), please contact us by:

  • writing to us at: 
    Bristol-Myers Squibb Pharmaceuticals Limited
    Uxbridge Business Park
    Sanderson Road
    UB8 1DH

    Attn.: Data Privacy Officer

Lodging a complaint with the Information Commissioner's Office
If you feel that we have been unable to resolve your information rights concern, you have the right to raise the matter with the Information Commissioner's Office by using their live chat service or calling their helpline on 0303 123 1113.

Date of preparation: May 2018; MLTUK1701479-01