Contact Us

Our website offers content and information on many specific areas of interest. If you have a general question which is not answered on our website, please contact Customer Relations.

Customer Relations

(toll free U.S. only)

 

Report Side Effects or Product Quality Complaints

(toll free U.S. only)

 

Medical Information Contact Center

(toll free U.S. only)

Mon - Fri 8am - 8pm ET

Live Chat

Have questions about our products or services? Chat with a live agent.

 

Live Chat Please use a desktop to access live chat features.

Monday - Friday

8am - 8pm ET


U.S. Medical Information & Services

Find Us on Social Media

There's one place to find out what Bristol-Myers Squibb is doing on social media. We invite you to find, follow and like us!

Reporting Compliance Concerns

The Bristol-Myers Squibb Integrity Line is a telephone and web-based confidential reporting system hosted by Navex Global.

For outside the U.S., visit our global site to report Side Effects or Product Quality Complaints or Medical Information inquiries.


Send Us a Message

This form is not intended for the reporting of side effects or product complaints associated with the use of prescription drugs. If you, or someone you know, have possibly experienced a side effect or have a product complaint while taking a Bristol-Myers Squibb product, please contact us at the phone number shown above.

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Our Mailing Address

Bristol-Myers Squibb Corporate Headquarters
345 Park Avenue
New York, NY 10154