Shaping a Culture of Inclusion - Bristol Myers Squibb

Our internal research8 shows that employees who report working in an inclusive environment show a

97% favorability score when asked if they would recommend Bristol Myers Squibb as a great place to work.

This understanding has led to the addition of inclusion as a company value, shared key performance indicators for managers directly tied to inclusion, and the implementation of “Possibility Lives,” a culture-change program based on neuroscience and organizational change best practices. While 95%9 of our employees understand that diversity and inclusion drive business performance, and 83%10 believe they can explain its positive impact, Possibility Lives explains how all of us create an inclusive workplace by practicing the right habits, at the right time, with clear tactical actions.

Working with the global PBRG leadership teams, we developed what we believe are the right habits and actions that can further our diversity and inclusion goals:

Encourage every voice

The science: Establishing shared goals, along with expressions of affirmation and interpersonal warmth, reliably increases the perception of “in group” status, leading to more efficient and productive cooperation, and greater engagement.

Explore new ideas

The science: Studies show that rejection, fear of evaluation and unfair treatment activate the same region of the brain as physical pain (the dorsal anterior cingulate cortex). This in turn reduces working memory, attention, and the capacity for creative insight.

Eliminate barriers

The science: Allowing time for reflection when deliberating can facilitate new insights or connections in the brain and strengthen intentions to act.

Possibility Lives

Possibility Lives is powered by a grassroots movement of over 1,000 individuals around the world. It has generated tens of thousands of internal social media posts and continues to evolve with the introduction of Verified Inclusion Partners in 2020. This group of employees are certified in the neuroscience of inclusion11 and will be a huge asset as we look to advance our efforts in the area of belonging.

Possibility Lives

Возможности становятся реальностью, когда мы устраняем ненужные барьеры.

Possibility Lives

開啟無盡潛能 我們不斷開發新想法

Possibility Lives

Aumentamos las posibilidades de la vida, cuando enriquecemos la diversidad.

 
  1. Stephen F. Austin State University. “EEO Ethnicity and Race Categories ”https://www.sfasu.edu/hr/documents/NewEmployeeData_Definitions.pdf
  2. Mohr, T. “Why Women Don’t Apply for Jobs Unless They’re 100% Qualified.” Harvard Business Review (2014)
  3. Deloitte. “Big demands and high expectations. The Deloitte Millennial Survey” (January 2014) https://www2.deloitte.com/content/dam/Deloitte/global/Documents/About-Deloitte/gx-dttl-2014-millennial-survey-report.pdf
  4. Feder, M. “One Decade, One Million more STEM Graduates”. (December 18, 2012) https://obamawhitehouse.archives.gov/blog/2012/12/18/one-decade-one-million-more-stem-graduates
  5. National Science Board. “The State of U.S. Science and Engineering 2020”. (2020) https://ncses.nsf.gov/pubs/nsb20201/executive-summary
  6. UNCF Patterson Institute special tabulations of data from the U.S. Department of Education, National Center for Education Statistics, Integrated Postsecondary Education Data System (2018 data collection year)
  7. Association of American Medical Colleges. “Diversity in the Physician Workforce: Facts & Figures 2014”. (2014)
  8. According to Bristol Myers Squibb 2020 employee survey
  9. According to Bristol Myers Squibb 2019 employee survey
  10. According to Bristol Myers Squibb 2020 Global Diversity and Inclusion survey
  11. Verified Inclusion Partner certification developed in partnership with the NeuroLeadership Institute
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